laundry machines had to wait very long time consuming not enough machines .

laundry facilities on site or close by, lack of places to eat in the surrounding area and there was

bike to wherever you need to go comfortable rooms, fabulous backyard and pool where you can work, laundry onsite

laundry they say dont work(((( at the moment but i stayed 12 nights i think they could fix it

water fountain is outside by laundry

was charged $290 for a bag of laundry

the fact that there was no gym.

i enjoyed the gym, got to take the complementary bikes out for a spin, and enjoyed a morning at the rooftop

gym is really small but it got the job done i just work out everyday so i wouldve liked better but

who had an issue with her reservation, max was so helpful and very nice, roshia in the restaurant/bar area was

no washer and dryer on site for guest use. closest coin laundry was in north beach.

no room service for first two days inspite of requests,bathroom door does not close

also a nice bar downstairs, odette

the bed was great. the bar and bartender was awesome and the front desk staff super

no pool at the hotel and a tiny gym

just only thing is could not try the spa service because of less spa room or tech

the hotel has a great gym and a very nice coffee/breakfast/lunch resturant which we used during the day but

all the different areas of entertainment like the outdoor area with two pools, a grass area for kids to play,

my kids loved the amenities

the gym is nicely equipped and the bowling alley & skating rink are a fantastic way to spend a rainy

no robes in the room and there was no laundry service on site.

beach ran out of chairs/ umbrellas daily gym has a low ceiling and is small which is very strange

we love the pool and the private beach

the hotel and the clientele to have multiple salad options/ fruit cheese plate options for kids and adults

the pool was heated and a good size, the facilities were gorgeous, and the food was amazing as well

was charged $92 for the laundry bag

not replacing what has been used, forgetting to bring bathrobs, need to ask many times to bring laundry back,

breakfast was delicious, the facilities were great from the pool to the gym

small pool area

room service also didn't disappoint- we had the orange olive oil pancakes & breakfast burrito for

although it's miami beach with all its riches, there isn't a laundry service nearby

in the bathroom, there was a sewer smell for a few days; it would be perfect if the hotel had a laundry room

is no laundry room for guests

the carpet could use a deep cleaning.

there isn t much nearby for the kids and the ocean is rough with lots of seaweed on the beach

don t have shampoo, laundry ando didn t clean up the floor

there is no laundry room as wel the walls are thin you hear walking on the above floors.

by ice, laundry, & elevator

no washing machines to do laundry, 2 bad experiences with the food unfortunately

wifi in our room (on the third floor) was really bad

no laundry

for example, they were backed up with laundry so limited options on receiving towels and bathing cloths at

comfortable beds, but they need softer laundry detergent

liked the spacious room and the capability to cook and do laundry

the pools!!

laundry room does need some updating machines

the hotel is clean, no room service, no laundry; almost every thing is self service.

front of the beach, bedroom had two double beds and two full baths great for friends or families, laundry facility

laundry room was stinky by clogged drain. parking is very limited and cannot make a reservation.

the fact that there s microwaves & laundry facilities

there was no laundry machine.

really lovely place with great rooftop plunge pool, nice bar and brilliant staff.

staff were very polite, great location and the bar was very nice

restaurant inside recently closed and the bar was not open much while we were there

7 booked 2 rooms (the collin suites #313 and #315) next to each other & were close to the splash pool

there is no where to get quarters for the laundry room after asking, front desk, valets, and on site restaurant

the laundry room is extremely dirty and not taken care of at all

there should be a change machine in the laundry room

i didn't like that the ice machine was on one floor and in the laundry room.

my husband and i came to this hotel after several days of camping, and needed to do some laundry

bliss spa is gone

welcoming staff, resort smells amazing, pool/beach are spectacular!

extremely nice staff extremely good gym

even for room service, i had to call external no

gym was missing small items, dumbbells and strap handles.

free laundry facilities which was great as were away for a month

free laundry machine helps a lot with children

laundry is free

the hotel also has laundry facilities and a small convenience store downstairs

the ice machine free laundry and snacks in the lobby

parking facilities and no in-house laundry facilities for those wanting to stay longer than 1 week at the hotel

asked for an extra blanket and was told they were all in the laundry

no room service breakfast. no laundry.

best pet of the hotel was definitely the staff

cuba style rooms and bar. okay wifi.

wifi is working fine

the rooftop pool is the best part of the hotel

he placed nearly 10 calls to sister hotels and helped me with wifi so i coyld call an uber

found the breakfast very satisfying and well prepared

we didn't have breakfast there we had lunch which was good

liked the laundry facilities and the big kitchen, although the equipment could have been better

property tried to charge for laundry detergent despite there

rooms were a great size, location was great, bed was comfortable, very handy having a laundry in the room, liked

the full kitchen was handy and also the laundry room

our room was so beautiful & clean. the pool was amazing!

the breakfast buffet was very good the staff was very friendly and very helpful

walking through the restaurant area to get to the beach/spa/gym esp on the sunday - i felt cute since other

breakfast was excellent. good location

different temp of pools, services, cleanness etc

so, if you’re with kids or prefer silence — consider the new beachfront building

we were charged extra 100% for the laundry as a fast service,which we did not order

no coffee machine pillow uncomfortable no same day laundry no 24/7 room service expect better from a 5 star

hallways full of trash and dirty laundry

, and they don t have express laundry service which should be in a 5

towels and chair covers were not available by midafternoon as they couldn t keep up with laundry i suppose

live the vibe in the hotel, pool, staff, room, douche

one of the things we loved the most was the complimentary golf cart shuttle

pool and facilities were exceptional for the price involved - and its quieter than i expected from

building with spacious and nicely furnished rooms, state of the art bathrooms and cosy swimming pool area

they let us do early check in without paying extra money

the courtyard and bar area was

the bar and restaurant were great and the pool was never too busy

ever have a long-term stay like 5 to 6 days, it would be nice to have cooking facilities in the kitchenette

there was a kitchen area where we could prepare breakfast and a small table for them to eat at every morning

kitchen and bathroom in the suite would need some renovation, but nothing major

problem with getting back laundry. was not registered in the hotel so no follow up.

the room itself was nice and clean the pool which we hoped our kids were going to use was disgusting

day the room beside us had 2 kids and they were extremely noisy, the staff didn t do anything

the room was big, spacious and the wifi was working very well

breakfast way too expensive.

days they didn t change the sheets even, just reorganized them staff is rude, they have no laundry service

should include such amenities; $44/day for parking); non-working room keys; 2 days for return of laundry

we sent laundry out (which was a mistake on our part) and they lost it, it never came back and they said

impossible to sleep past this time the laundry service pricing was ridiculous $9 to wash a pair of socks

love this hotel, the amenities are expectational, if you have kids this hotel is recommended because the beach

m my son coat is short in the pool restaurant by the beach

didn t like that the spa amenities were not included for guests, but were included for nobu hotel guests

the wifi didn't reach the

room. beach, pool, location

like the pool workers carry taking your towels and you still you use him them and you are right in, hey,

the laundry was outsourced 2- the level of detail in cleaning the room 3- the service was very very

great room service from nobu!

pool, and nobu

the staff were so welcoming and i had complimentary room service which included champagne and macaroons, also

spa was just fantastic with a great staff

cafe, no laundry service (outsourced and very expensive)

rooms are large and wifi and aircon are good

of prosecco, to lunch and breakfast at the restaurant, to the free wine and live music on the pool deck - it

rain was the only downside because we weren't able to enjoy the rooftop bar n pool

tunnel systems don't work with hotel's wifi, hence i had to leave two days earlier than booked

parking too expensiva and no laundry room

i went with little kids which made it hard for me

no room service and i got charged extra for the food that i didn t buy

, gym was not open, no onsite parking, unable to control ac in room, easily heard people coming in at

many restaurants and bars nearby

there is no swimming pool or sun terrace at this hotel

the pool and a short walk to the beach.heidi and the staff were excellent.

the pool and gym were in another location

great hotel ! lovely staff both at reception and breakfast area. delicious breakfast

the breakfast was very good

overheard some guests complaining about a power outage, there was a laundry issue one day however none of this

location was perfect close to everything, walking distance to the beach, ocal restaurants and bar

minimal canapes at free wine bar in pm (if that is only complaint why bother)

the pool closed at 6 pm. that was my only disappointment.

very noisy in main area, antiseptic smell, gym at best fair.

i requested room service they never

the spa wasn t working. late check out and early entrance was unavailable.

live jazz and cozy ambience in the cafe bar made for a lovely evening

room and the hotel was elegant especially the bar garden

and the backyard with the spa was mind blowing

and the laundry is only available on

the hotel was terrible from atmosphere to service, no room cleaning no room service.

small over charged me pool not deep enough for kids very expensive with drink prices

the gym was tiny and in a dingy basement

attentive staff, restaurant is amazing, pool and beach club, great location.

there is no real laundry facility here

room was a bit dirty, sheets were filthy. and laundry is behind the building through a

the lift was very old and the laundry was outside in a part location

the electrics had anblackout and i had finish my laundry somewhere else

no room service, no air conditioner in bathroom

wasn't much room around the pool for sitting or for the kids to play, but we were never crowded, most of the

time i'll book a room with a view to the pool (cabana) or to the beach, even if it is more expensive, it is

from front desk to room service and breakfast team, each one of them was genuinely helpful and nice

breakfast - nothing fancy - but good enough to keep you full until lunch

lots of kids screaming in the hallways and leaving crackers on the floor that were not being cleaned up

service like laundry was badly organized no in room pick up or delivery

the 11th floor is for laundry, linen room, electric room and employes

all via room service which worked only 7am to 10pm :/ i do not recommend this hotel to travelers with

long pool was ice cold. no gym facilities.

loved the location and that it s adults only.

no laundry services

no laundry service and the room service is basic

extremely slow, we were on the 6th floor, it was used frequently by staff, transporting goods and laundry to

everything was wonderful nice staff and the pool side and room service was amazing

all amenities functioned pretty well, great a/c, strong wifi, hot shower, etc

laundry in hotel

laundry trolleys parked in foyer

there is free wifi, and the people who work there are kind

one room had no problem, tge other room tge first night we arrived exhausted with 3 kids the room they put us

sink in the kitchenette

no laundry room.

no housekeeping service and no towels change. it is not recommended for kids.

check in process was long, wifi difficult to catch, old rooms, basic breakfast

the lobby , the front bar are in beautiful art deco style

apartment rooms with kitchen off lincoln rd

smelled funny and the recommended laundry service was rude and didn't collect our clothes

no tea/ coffee maker in the room, no laundry facilities and swimming pool out of order

no microwave in rooms or in the hotel at all or laundry room

it had no laundry, no restaurant or room service, the hotel is a bit tired

room service comes everyday at different time, not in

staff was very friendly and extremely professional from the concierge to spa personnel to security to beach

the pool was ok if you have kids but if you are traveling as couple there s no music or vibe at the pool area

the beach was amazing, pool was fantastic and the restaurant was great

food a little cold with room service but staff was awesome!

staff, service, engagement with the kids.

there was no laundry for guests

there were no laundry facilities there had to walk 6 blocks to find a laundomat

minibar, laundry, valet parking

wifi did not work

they d come to your door to offer evening chocolate or mini bar service but we had to ask for towels

on saturday, i placed a t-shirt and a pair of shorts in the laundry bag outside my room (1615) for housekeeping

no laundry on site. rooms very outdated. food wasn't the best.

wish there were laundry facilities did not like recommend tip was actually obligated tip

room, dirty bathroom, dust over the beds, old yellow towels in the room, we gave our things to laundry - they

laundry service was fine, breakfast was ok

however there's a dryer in the laundry room, open from 5 pm to 10 pm

and cold, the pool area is good always a sunbed give our beach towels each day and good laundry room to

the laundry facility on first floor was excellent and clean

the pool and laundry area were beautifully clean and very well maintained

there is a laundry area available

please also give your guest access to a small laundry room

that was going on from the outside (people in other rooms conversation, house keeping talking, kids screaming,

breakfast is basic, would be good if water and coffee was available throughout the day.

not working and the bed was not comfortable and the sink water did not work in the little kitchen

room we had was really big, actually it was several connected rooms - kitchen, dining room, sitting room with

there s a smell outside the building and the laundry machine rubber gasket has dark mold.

big room with kitchen (well equipped, modern dishwasher)

the suite was spacious and comfortable, with a large bathroom and compact well equipped kitchen

the rooftop pool

the bed was comfortable; the breakfast was decent

103 was noisy due to proximity to elevator and laundry room below the room

too noisy. the gym was too small. fix the dryer in the laundry room.

they lost a 50 euros shirt sent to laundry and they wouldn t pay it back. the rest is fine.

the staff was very friendly and the roof top pool was amazing.

bar closes at 10 am so no way to have a coffee or eat something

basic service - laundry and dry cleaning - is now missing, requiring guests to get this service elsewhere

i like the beach ,my room .... rudy the front desk manager and the no kids thing ...

stayed in a spa suite i come here a few times already and i love this hotel always a quick check in fast and

spa tub wasn t working

com a spa suite but upon arrival they didnt have me in the system for spa suite but the guy at the front

s in the espanola way, 10 minutes walk to the beach and has kitchen facilities

apartment facing the back :) the apartment we had is large and really well appointed with a full kitchen

my husband, 2 adult kids and i stayed for 3 nights

it was very tidy, the rooms were perfect, kitchen was clean, bathroom big enough, there is airconditioning,

kitchen appliances need to upgrade

had to walk several blocks to do laundry

the look of the night life on the street outside my room and fast room service

enjoyed the location and environment. cleanliness of room was good as well as room service.

the place is perfectly located right on ocean side with no car zone in front, kids friendly

main floor is so cozy and the rooftop pool and bar were absolutely perfect

as hotel was not full, they offered early check in and late check out without extra charge

wifi - not ideal, quite

especially customer service, bar staff, and managers were all really accomodating, friendly and helped us with

no laundry service

again - not sure if this applies to most of the hotels in south beach the hotel didn t offer a laundry service

golf, beach, pickleball, duckboat tour (excellent), everglades all nearby

staff, nice pool on roof , pool/ beach towels provided as needed, beach toys were available for kids

the rooftop pool was great and the gym was functional also

could have been given more information at check in, like we didn't know there was a laundrybfacikity and ice

shuttles to various areas of south beach, the facilities are clean with an edgy style, and the bar is fun, serves

the breakfast is also good

reception and kitchen staffs making our stay very enjoyable

wifi wasn t working properly in the room

free laundry facilities, even free detergent

front desk staff was always available and helpful; free bottled water in rooms; laundry facilities onsite;

location, free breakfast and free laundry.

has umbrellas, folding chairs, bicycle, laundry & breakfast for $5

room was spacious, love the kitchenette