great laundry facility which was desperately needed after 2 weeks of travel.

we were a group of 15 guest, we want to do the laundry but there was no soap

outside pool closed before 8:30pm on a saturday night so we didn't get to us the pool at all

everything was great! good restaurant at hote also. it had a contemporary sports bar ambiance

all... frequent and good shuttle, fast check in, bed, room, wifi...

did not like that it has a poor laundry facility, 1 washer, dryer is not sufficient for all the guests that stay

the elevators are slow, and the laundry service falls short of expectations for a hotel with so many guests

two things that were not great were that it was about a mile away from and stores and that the laundry facilities

hotel is very old, shattered interior decoration, the coin laundry machine was out of order

no laundry (only 3 washers, and 1 dryer wich wasn't working), hotel had no change, no soap no softener

on site laundry services is cheap and a bonus

well appointed rooms with plenty of facilities and onsite laundry

the laundry room was useful

well equipped fitness room and laundry

guests need to place dirty laundry properly

liked having a kitchenette, coin operated laundry on site, a pool and best of all the free happy hour monday

overall a great hotel it had coined laundry, nice gym, pool area with bbq pits and grills

laundry

airport shuttle, guest laundry, pool, and breakfast/eating areas were all excellent, as was hotel staff

location and airport shuttle service good laundry facilities breakfast was ok but variety did not change much

guest laundry was in another building which is fine, but the staff at the front desk (courtyard) didn t

facilities, location, amenities, bar and restaurant and most importantly, a great staff throughout

did not honor the breakfast, did not honor late checkout and did not accommodate my wife and kids as originally

great location, clean rooms, bar and restaurant with good food and service

people were not wearing masks room service took 3 hours no lunch available room not so clean

great to have a laundry provided

laundry room

picked it because of the laundry facilities but were told by the staff that they weren t working properly

gave us a key so we could do our laundry while our room was getting ready

should have given some instructions on how to use the washer dryer in the laundry room and ac in the hotel room

laundry room could be better maintained, there were particles from other guests that were trapped

clothes were unavailable for 5/7 days but we had complementary laundry services so it worked out

bedding was so comfortable, the pool was perfect, free laundry and a gym

property is beautiful the lobby all the sitting areas, the laundry room is clean and free

i loved the free laundry room and the staff was awsome from front desk to housekeeping

it was only for 1 night but consider this if you will stay more with grown up kids

nice big room. loved the living room area. kitchen area as well. the bed was comfortable.

location, breakfast, big rooms, kitchen, nice pool, very nice gym

staff, a nice swimming pool and jacuzzi (although both in the shade all the time)

breakfast was great, bed and pillows so soft and comfy, shower nice and hot and facilities great

there was not a laundry facility on property for guest to use

expensive laundry ser ice and meals plan

this was during spring break so the hotel was filled with a marijuana smell at the pool and hallways

very close to airport. gym. pool. restaurants within walking distance.

that the pool was under construction

hotel had no laundry facility

no microwaves in room or on site laundry

no laundry done

the hotel did not have a laundry facility and lastly and probably the worst was that their wi-fi was not working

no microwave in rooms. no laundry

the on-site laundry

soap had end in laundry room

the operation of the laundry machine.

have laundry services at their facility but when i asked the front desk for quarters, i was told no and

and keep ,25 coins for the hotels laundry machine

staff location big room laundry

laundry facilities were not sanitary

loved the guest laundry facilities. inexpensive and so convenient. also, the shuttle to airport

complicated laundry facilities

the guest laundry room at the top floor was also very helpful

they offered to keep our things in the laundry

property i was only disappointed on the laundry room the machines are old and don t work

no laundry facilities

they do have laundry facilities, but you have to pay $2

comfortable bed, shuttle services, laundry facilities, great breakfast selection

complimentary diy laundry(

gym and laundry available

the free laundry!

one washing machine and one drier were functioning in their laundry room which made for some conflict and

free laundry and breakfast

from laundry room at midnight by users who don't respect hotel rules no restaurants within walking

laundry facilitiesare ok but you need a lot of quarters

i asked the lady at the front desk if they had a laundry room, and she said no

breakfast was good, food truck in hotel parking lot was amazing, have laundry

there is a laundry room ,the food trailers outside and the breakfast

very friendly staff clean hotel laundry facilities close to airport

laundry was expensive and then we also had to pay for parking and ice machine ran out of ice.

the bathroom sink was cracked, the laundry facility smelled of urine

did not like that you have to pay for laundry and that the washing machine was not working

laundry facilities a handy plus

large suites which were perfect for relaxing in, laundry facilities were great too

i went to use the laundry room and it was disgusting

front desk were unable to provide adequate amounts of quarters for laundry

laundry per load was $3

like that there are laundry facilities onsite

the laundry room for guests was aweful and not clean and the machines were not

laundry facility was available and not too expensive

laundry room was always messy hotel had a musty odor

& that laundry room is hot

cafe in lobby onsite laundry and restaurant upstairs

pool and balcony are quite nice

wifi didn't work

were brilliant, pool was good, location was great for us

to find, plenty of parking

it was easy to check in, the location is great, the hotel was clean, the bed was comfortable, and parking was

no laundry service on sunday when we needed it and not explained when we asked saturday

was a fire in the laundry room on my floor, the room and corridor wreaked of smoke and wet carpet for days

the lavatory ventilation. the laundry does have ventilation, so the bedroom turnover is wet.

towels and bedding had old blood stains on it and i m sure staff should know to throw away any laundry or

or the fact that there was no where to do laundry

the room next door had kids making a lot of noise until past mid night

wifi is decent

arrived late at night at mia and was really glad to only have a short walk to the hotel without leaving the

said viena bar and restaurant were open daily 11am- 12am

free wifi and location

airport and to go to the pom in case you take a cruise courtesy coffee and teas available 24/7 laundry machine

friendier night staff better parking, cleaner laundry quartee machine for laundry

excellent maid service & enjoyed their breakfast!

poor wifi in room

all except breakfast

have laundry for guests but don't have coin exchange for guests

laundry facilities

easy access to rooms, laundry, and breakfast

laundry room and gym wasn't clean at all. no restaurants near

there was a laundry room on floors 4 and 6

if u want toilet paper or clean towels u need find in laundry room or somewhere else 3 night stay housekeeping

the laundry room didn't work they always just sent you to the next hotel

i liked the fact there was somewhere to do laundry

was told no more towels given out had to wash your own in laundry area

bath tub after bath till 30 mins after use, furniture dated and damaged, vault does not work , laundry area not

the most important thing to us was laundry service

i needed assistance with the laundry room, and they were very helpful with finding alternatives (the hotel

i could use the business corner to print out cruise papers, and we used the laundry too

laundry, soda machine, vending machines, coffee machine

the laundry area as well

shot out to the laundry staff and cleaning crew

there was a delay in me getting into the laundry room as neither my key nor that of the front desk would work

laundry room was dirty for about a day and a half, side entry door was broken, breakfast could be

there's a laundry which is very useful for those staying for an extended period

did laundry and the dryer wasn t working. check in wasn t until 4, a little late.

it s was a very comfortable room loved the laundry option.

access to pool or gym, poor breakfast, room was musty, we stayed for a week and no vacuuming was

staff, clean room, easy to get to jackson memorial hospital, bar and eating area nice outlet, breakfast was

my kids and i appreciate the attention that was giving when we had questions in regards to restaurants

staff, courteous shuttle staff, and the ability to keep our car parked there while on our

rooms, sufficient laundry use, beautiful pool, and the restaurant attached to the hotel was yummy

oh hey, there's onsite laundry

added features pool, free airport shuttle,wifi, restaurant, laundry free breakfast was amazing & delicious

the entire laundry facility was closed

work 3x so i had to walk down that many times to get one that worked also had to walk an get laundry soap cause

laundry service

everything was great we didn t have chance to visit the gym

possui um full bar no terreo com bom atendimento alem do restaurante zucca que e muito bom

they say they have a gym but it isn t really a gym

the wifi was a bit slow and the tv reception just a little patchy

could use laundry facilities & a microwave in the room

very well located - to beaches and downtown nice crew nice gift shop good room service / food

bar was closed monday to thursday, could only get lunch and drinks via room service which cost

for a night but the rooms were fine, breakfast was good, valet parking was efficient and the kids used the pool

heated pool and balcony

outside the exhaust vents for the laundry looked to be full of lint and in desperate need of cleaning

if i wanted to make my own bed, do my own laundry, wash my own glasses and run out to buy food and coffee, i

i loved the location and the pool!

communal areas in this hotel are good - the gym is modern with a few cardio machines and a weight-lifting area

gym was bigger than normal hotels actually had weights not just treadmills

guest laundry available

booked this property multiple times between back to back cruises primarily because it has guest laundry

laundry facilities were close, convenient, and clean

there is a parking on site and laundry room as well

lots of easy parking and food options close by

very happy with my room. very happy with the 24 hrs access to laundry room

location. onsite laundry facilities.

laundry facility was good though

parking well lit. on site laundry

location (miracle mile), laundry room, spacious quiet room

laundry rooms were out of order

has a range of amenities (gym, pool, laundry) and a decent complimentary breakfast

laundry room equipments

a few cockroaches in kitchen

fire alarm went off at 430 which was actually a good thing for us as it got our kids moving when we needed to

we loved the in house laundry

has shop, coin laundry, cafe (tho no one answered when i called to order on sunday 8pm)

there were all facilities available like a gym, laundry

i ended up going to the laundry

comfortable bed laundry facilities

10-15 mins), nice swimming pool with hot tub, tvs in both rooms with chromecast, kitchen in room, laundry

smell in the hall ways i was placed right in front of the laundry room the breakfast wasn't tasty at all and

there was small office where we could print our documents, and also laundry room

laundry was poorly managed

very friendly and helpful staff, good laundry facilities, great restaurant

laundry services were not available, washer broken

location was ideal, there is a mini gym and a laundry room available for use at a cost of $6usd to wash and dry

the laundry seemed expensive and the breakfast could some fruits for veg people.

laundry was $4,= each with a additional $0,25 charge we had problems with the door key

no bedding for the sleeper sofa and had to wait multiple hours for the front desk clerk to finish laundry and

no service to change notes for coins to use laundry facilities - arrive with quarters!

having a laundry facility on property

i didn't use it but saw there was also laundry option that i thought was a good thing

the coin laundry is ingenious; bravo

we asked for quarters for laundry that didn t have any available

using the laundry area, another guest took my clothes out of the washer and dryer and just laid them on the

liked the fact that there was a self service laundry area and the desk attendants were extremely helpful and

breakfast choices, lovely room and laundry facilities

am physically disabled so reserved a ground floor accessible room and predetermined that a guest laundry was

the self-serve laundry on our floor was cheap and very effective

we ordered lunch from the lovely bar staff, and i had possibly the best caesar salad i've ever had

more vegan options for breakfast. the pool bar closes way too early. the valet was horrible.

the facilities are immaculate, the staff from the desk to the valet to the pool are amazing, friendly and

we went to the pool immediately

room service closes at 11. i would think there is a late night option available

no pool, for the price i think there should be a pool

the outside deck and the pool on the eighth floor was stunning

we purchased the breakfast package

breakfast included wasn't worth it

and access to rooftop pool

beautiful roof swimming pool and rest area

was very elegant and it was peaceful and the pool on the roof was fire

the stafff is excelent the aparmemt was super super clean !!! the rooftop pool execlent

the entire property felt luxurious, especially the pool area

i would have liked a heated jacuzzi and more shade on the be pool deck but the umbrellas worked out well

also free laundry

great service, laundry, pool and gym

laundry room

clean an close to the airport. free laundry was a plus.

customer service , security when needing to access other floors, free onsite parking , free laundry

the laundrymat was a big plus

pool area was disappointing- the laundry facilities exausts near the pool desk

i like the guest laundry

e toast, fruit, cereal, juice, almond milk rooms are spacious and comfy laundry facilities near to coconut groves

possibly adding room service of some sort would have been nice too

this was the best hotel gym i ve ever seen pool was amazing it was really fun that they had a movie theater

kitchen was nice but some basic bits would be useful - we stayed for one night but no tea or

this was the best hotel gym i ve ever seen pool was amazing it was really fun that they had a movie theater

the laundry facilities were very dirty and out of order as well

the laundry room machine are mostly out of order and do not operate efficiently

housekeeper never came by to give us clean laundry or never stopped by every morning to check in to see if we

they didn t want to let use in they were doing laundry or something we had to wait outside until he was finish

laundry rooms machine constantly fail to work causing loss of money to operate

feels like home specially laundry part in building is a life saver when you are traveling long and with

i like that self service laundry room was available

to do walking distance which was super cool (clubs, bars, amazing restaurants, pharmacies, mini golf, etc)

location, service, comfort, breakfast, pool, view

the breakfast included was excellent everyday with both got and cold items available and the kitchenette in

very nice property , i love the pool snd decor of the room and hotel .

the pool bar was a huge plus perfect for grabbing a cocktail or light bite while enjoying the miami sun

mutual usage of the pool system works, rooftop bar is nice but they need to priorize the hotel guests for

fact that breakfast is not included and the front desk nor the bar could cash out items from the mini store of

gym is too small for a hotel this size (wich is also in a shared building with element hotel).

we got in the room, the cleaning lady did not come on the 3 rd day she came on the 4th day, no laundry on site

from check in through helping me with a late check out: great accommodation by them

the bed was extremely comfortable and the free wifi was the bomb

great pool and hotel bar to boot

also wifi didn't work from pool area

so i m guessing it s just the housekeeping shredding or the laundry people

have nothing to do with what you get, no room service, bad quality towels and sheets, extremely small rooms and

wifi

convenient location for downtown & bayfront area good wifi

good hot water and wifi was great

everything they have laundry room and vendor machine

laundry facilities were easy to use

getting new towels was confusing. there was no laundry detergent available to purchase.

clean rooms, good amenities for your room with a clean laundry room.

laundry room

great hotel and location'staff was good'free breakfast on the 24th floor free laundry on the 6th

and design of the hotel, the continental breakfast on the 24th floor, secure key access, free laundry service,

the guest laundry is a joke with one washer and one dryer

our last night, we couldn t do laundry because house keeping was using the one washer and dryer for two hotel

everything most especially the laundry roomud83dude0d

the breakfast was so tasty and the people in there very very

bars on property

clean and comfortable,small but functional gym available 24 hours

the gym facilities was welcomed and was good

great wifi

we successfully washed our clothes in the laundry room

long and hard just to put something in his space was they did not have a change machine in the laundry room and

she literally yelled and had an arm flailing rage because we asked her about laundry services and if they had

no change for laundry at front desk.

had to ask for towels. sleeper sofa but no bedding. no quarters for laundry.

we loved that there was breakfast and that the laundry accessible easily.

guest laundry was very good and made available to us before our room was ready

extra free dinner mon to thu and convenient laundry at the hotel

location and laundry

really enjoyed having the option of a gym, laundry room and pre-packed breakfast

laundry services a bit overpriced

small gym we had to go to lafitness. a lot of homeless people on the streets

other hotel i ve used in miami(yve) where you pay an amenity fee for potential use of the gym, wifi and get

the wifi internet was very slow!

massive thanks to winsmery and almu who made our stay all the more pleasant with a bonus of an early check in

the pool is great and spa service is also good quality, very expensive, but good

the pool and gym were outstanding

there is a delicious italian restaurant, golf course, spa, gym, the biggest pool i have ever seen

room service was a bit lacking in service hours and menu options.

excellent accommodations, beautiful well-appointed rooms, luxury bedding, state of the art gym, clean sauna,

no laundry mat and i ve slept on better bed s

no fast laundry service or facilities.

laundry was not done. they simply forgot to send it out!

to brickile center restaurants and cafes and shopping center adjacent to the super hotel and laundry definitely

it would have been perfect if they had coin operated laundry machines and dryers

the laundry facility was trashed by someone who decided to poor powered soap in the washer and dryer

like if someone left sweaty gym socks in the room

i had 21 family members there 11 were kids

this meant the gym and pool were closed and there was of course the noise that goes along with construction,

was modern and very attractive - pool area was fab (evening at the fire pit) - bar was nice

microwave at room, no laundry at the hotel, no cleaning for the room during the stay

no laundry service.

housekeeping only every three days and no laundry service advised before check in

didn?t have a laundry room

luke warm food from room service

no laundry facilities provided at the property

i did not take advantage of the gym or restaurant

their pool/spa is amazing, everything is very cleanly

s a new hotel, very clean, the room was amazing, with a superb gym, really nice pool and, last but not least

very well equipped gym

i appreciate that there were 3 washers and dryers to do laundry

location and facilities. guest laundry with contactless payment. starbucks indoor.

was happy to be able to do my laundry at the hotel

my kids didn t fit correctly

gorgeous pool and rooftop space

the option to purchase a small amount of laundry supplies and a dishwasher tablet or two would have been nice

could check-in in the morning after cruise, that was very comfortable, in apartment we made laundry which was

kitchen and laundry facilities

it would have been helpful to have had some laundry cleaner and more dishwasher tablets as 1 for 4 night stay

the hotel is very nice and the pool and gym are gorgeous.

they told us they had no laundry service but we discovered that they finally had one the day after (too late)

one of the websites stated that there was self-service laundry

very clean and modern. gym and pool area were spotless.

very techy and loved the gym

pool deck is nice. the restaurant and bar downstairs is convenient.