not very close to restaurants. however oxxo and starbucks in parking lot

very good the night shift, excellent the breakfast.

clean /breakfast was so delicious.

simple and basic just enough to rest well and have breakfast, business hotel basic definition.

location pretty close to the airport they have a good breakfast

weren t available - no airport shuttle, no laundry, no dishwasher tablets available

did not like the breakfast

each room had a fully equipped kitchen, beautiful grounds, pool, excersise room

close to airport, super clean, comfortable,modern, great parking

loud music videos a constantly playing in the bar area.

to airport, free shuttle to/from airport, wonderful breakfast ( included), and very friendly

close distance the food on the other hand dinner was horrible the meat was bad the hamburger my kids order got

the location, cleanliness, breakfast and hospitality of the staff.

it s close to the airport, all of the employees from the shuttle driver to the front desk to the breakfast

the staff went out of their way to provide a late check out as i was waiting for a friend to arrive in the

the room was spacious, comfortable and impeccably clean; the pool & jacuzzi were

didn t stop barking and howling all night, not sure if they were in the hotel boundary or not, parking is

the bar no music

the free wifi and ordering the dinner late was great. the service was excellent.

everything was very well kept up and clean including rooms, grounds, pool etc

gate into the parking lot

the breakfast was excellent

slipped on mud in outside parking lot did not offer any sort of help or apologize for terrible outside conditions

the breakfast was great. chilaquiles, nopales, eggs, juices, pastries, and cereals.

they require training, or better check in systems poor attention at the breakfast buffet

really enjoyed the bar in the lobby

no slippers and there are not much choice for breakfast

front desk staff was just ok, gym

the breakfast is fine but is the same almost everyday

options for breakfast were not my favorite

really like all the design concept, the bed was soo comfortable and the summing pool water was good

pool a little cleaner and

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

cleanliness of swimming pool.

parking

pet friendly facilities

room was fresh and clean and modern - it had a full-sized refrigerator and 2 stove burners, all kitchen utensils

close to the airport with a free shuttle and breakfast

breakfast buffet was delicious

the gym equipment can use an update as well

near the pool, there are these huge red wasps that sting so hard you can t imagine the pain

the pool area was very clean

breakfast buffet should be included in price of room

breakfast buffet had a great variety of food

there s no breakfast included

restaurant, too expensive for the quality, lounge snack food, breakfast was good

pool is not heated so it was unusable

pool closed every day @ 8 pm, a little early for us.

beds, room, amenities, breakfast great, pool warm- great, check-out time is at 1pm (late) great, overall awesome

friendly and helpful staff. tasty lunch free shuttle to airport.

clean and airport shuttle

we were disappointed there was not a free shuttle at mid-night.

the pool and laundry was not open .

very good breakfast, bed comfy

you can use the rooftop restaurant/bar at the hotel next door and the breakfast was good

my key card kept on deactivating and the gym only had 5 pieces of equipment

great beds, loved the indoor pool, great breakfast!

of breakfast was better than the last time we visited

i did the reservation for two adults and two kids including breakfast

breakfast and lunch were ok but some effort to improve options at dinner would improve the overall

swimming pool and spa are recommended

they gave us an late check out so we could enjoy one more dip in the very nice hot springs pool

tv dis not worked or wifi

the stay was pleasant the staff at the bar was great so were the cleaning lady..

hotel was very nice, the room was big and very clean, great view to the pool

no room service

the pool and view of the room

toilet and shower are sub-optimal and less convenient. the spa was not operating.

pool, the auto laundry service, although the laundry machine wasn't very clean, we liked the beds and pillows,

breakfast is good and tasty

breakfast

pool and the gym

machine wasn't very clean, we liked the beds and pillows, the location, parking spot, the buffet breakfast was

no or poor wi-fi coverage in the garden around the pool

kids and parents very rude

breakfast buffet was very good

i would have liked to include breakfast

the wait staff at breakfast could not have been more pleasant

late entry to my room and no complimentary breakfast

breakfast was good

hospitality, in a great location and secure parking

breakfast not so good

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

pool water was not heated .. the wifi was not working

t included), which lead to some small argumentation

wifi was really slow

something went wrong with my booking and they didn't include us the breakfast.

only problem was that they didn t have enough tables to sit around the pool

bad breakfast, useless wifi poor speed, not clean

location, included breakfast

i also enjoyed the delicious breakfast they provided

breakfast with plastic dishes

good location and good breakfast

noisy at night because they do laundry at midnight

did some laundry there with quick turnaround and reasonable cost

the free breakfast was super delicious, and we really felt taken care of

reservation included breakfast

room was very close to the on-site restaurant where breakfast was served, so it was noisy in the morning

big and clean room. huge bed. good wifi. nice location.

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

good restaurant. wifi worked well. the room was clean and comfortable.

that is no parking

included breakfast was amazing

car can be parked on a parking spot next to the hotel and is free of charge, which is handy

the hotel's included breakfast is delicious

the staff is very helpful, shout out to the lady who helped us with our laundry

to find the way to the parking option, because it was below in the tunnel system

wifi wasn t available in the room because of the routers distance

parking is far from the hotel

long walks and they gave us the incorrect wifi

other reviewers mentioned the parking and i thought it was valet

room service cleaning hotel and location

but you are mere steps away from a really great coffee bar and only five minutes to plenty of restaurants

1. wifi 2. wifi 3. wifi poor access was frustrating.

parking available in the hotel

they have their own parking within the hotel which is great because it is impossible to park on the street

is a bar nearby and it had loud music late evening

it was clean and comfortable. good value. room service was good.

next to the hotel, there is a bar where you can go with your boyfriend, take some drinks and relax

the hotel bar looks terrible

the room service was also really good, 3

beautiful architecture, the pool area it s so bautiful and the atention of the personal was

the room, the view, and the breakfast. the staff was great as well.

the breakfast was very plentiful and satisfying

if you wanted room service you had to go to the restaurant to order and go back to your room

when we went down to the bar/restaurant, no one was there

the hotel breakfast is superb, with a whole spread of orange juice, buns, fruit plate and a main course of

smell of laundry detergent in the room, didn t go away during our 2 night stay

spend 8 days on the hotel and we never had wifi we had to go to the lobby to get a very weak connection

wifi was ok

internet connection, although it seemed we were connected to the hotel s wifi most of the time, but the signal

hot, fan was provided but nowhere to plug it in, i had to place it on the bed luckily had 2 beds, wifi was not

the second day they didn t give us towels because they have a problem with the laundry

wifi in my room was pretty weak and could only be picked up near the door but as i didn't use it

loud noises all day long, spa closed, wifi didn't work well and the whole rest of the hotel looks like it once

wifi is very slow, couldn't work properly... but that's the only bad thing

very chean, very comfortable. has both air conditioning and heating. free parking.

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

swiming pool

no ac and the wifi breaks down

we loved the deep pool

the pool looked very nice and is a good size (it was cold and rainy when i was there)

the pool and the staff

wifi did not work one day we were there, was very spotty

in two-bedroom suite with kitchen, dining and living area

kitchenette in our suite was not really a kitchenette, as the stove and oven do not work

wifi was not strong in our room, and part of our space was taken up with a kitchen that had no

good sized room, decent bathroom, good wifi

don't recommend for children, in fact, it's adults only

and helpful, (and speaks great english), my room was fantastic, the pool area and rooftop bar are out of this

amassing design of the hotel and view from the pool bar deck. great location.

i was speechless the first time i saw that rooftop pool and view

comfortable bed, great wifi, tv with english channels

had some laundry to do

they kitchen stuff makes a lot of noise early in the morning.

the breakfast buffet is delicious and filling

the kitchenette was lovely equipped with microwave and fridge, but without a single plate or piece of

we had a beautiful suite room with a kitchenette, a sitting area and a little french balcony overlooking the

laundry shop nearby

the location, the convenience, the room, the continental breakfast, the staff

2nd floor room, all staff, breakfast great, assistance in cell phone use, directions to everywhere

breakfast offered in nearby hotel which food has plenty choice and service is great

i was a bit disappointed with the breakfast but everything else was perfect.

electrical outlets satisfactory wifi balcony with view of the university steps roof terrace with view of basilica

great location, spacious rooms, wifi and ac worked great.

wifi did not work in my room but it did in the common areas

great location, friendly staff, clean, comfortable bed, strong wifi, nice hot shower and more.

staff, very clean rooms, nice hot shower, window opening to small balcony, great breakfast at affiliated hotel

room was close to laundry smelt laundry oder till evening

good wifi

room is super small, the wifi doesn t work, and if you are a light sleeper be aware that it can get very loud

noise from outside, especially from the bar until 3am???

the noise from a bar/ night club across the street was unbearable until 3 am

room service - we called to order night room service which it stated on a card/menu it was

when i went to concierge to let them know, t was treated as if i just needed room service

the dining options for room service

the bed sheets looked dirty, wifi sucked, the tv didn t really work

the lack of wifi is surprising given the price

the wifi signal is poor

steep stairs and no elevator to upper floors or rooftop deck. wifi connection didn t work.

wifi was horrible, i could only connect to the hotel wifi while standing next to the door of my

wifi

rooms are very small, had no wifi

no swimming pool.

location, rooftop bar and lounge

bar / restaurant was super slow

wifi didn't work except in the indoor part of the restaurant

great, lively location. bar downstairs was also very good (service, quality of cocktails)

breakfast was complimentary and very yummy

tapas bar next door has a lot of mariachis and norteno groups patrons will hire so the music is about

location breakfast room with balcony

2) the building was beautiful 3) the staff were very helpful, helping me with calling a taxi and laundry etc 4

the hotel has a nice pool, which we didn t use but enjoyed sitting beside while we read

1. strong sewer smell when lounging at pool. 2. inconsistent restaurant schedule.

air conditioning was not working. location and room service not good.

parking at the hotel is relative easy

of course they offer daily yoga and even had a small gym

like the swimming pool could use some repair, but otherwise my kids enjoyed the pool and the temperature was

staff, the view, the pool, the location and the outstanding attention to detail

attentive staff, spacious rooms, beautiful views and great breakfast

amazing view from our room. pool was super clean.

rooftop bar with stunning vistas

special thanks to lorena, mariana, berenice, angel, gabriel, oscar, and gabriel at bar one

the rooftop bar was closed

it would have been nice to have a bar available in the hotel before 6:00pm.

bar is awesome, i don't know why there weren't more people up there at night

we looked at laundry and an alley

we enjoyed the old-fashioned bar at the back of the hotel for a few evening drinks

parking, located a block from teatro juarez

great location in the central and also have parking available for us is really convenient!

i did not like it and they gave a corner room with a bad view because the room service took more than 3pm to