the wifi is adequate, don t expect to stream netflix but surfing was fine

dirty pool

was able to get a nice little workout in the gym

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

room service could be better

when we arrived we were looking forward to using the pool, but when we saw it it was very dirty and it didn

no hot tub near the pool or anywhere

comfortable bed, pool, free water and beer, premium movies for evenings tv watch in bed, free parking, great

somehow i got a room in the top floor a jr suite with minibar, snacks and balcony plus i got free breakfast and

the ac was broken in the gym, so it was extremely hot and humid in there the entire stay

spa and pool are outstanding

poor wifi

the property was in a good location, the wifi was good.

the laundry room came really handy. the room was clean and staff was friendly.

wifi was not very fast

the pool was very cold water

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

cable to make the connection to the web and the tv was not a smart tv to be able to connect by wifi

laundry service destroyed my taylor made shirt, they burned it with the iron

s great hotel with all the amenities you need when traveling gym, pool, restaurant, breakfast included

the pool and gym 24/7 also didnt know breakfast was included and its buffet

pool & gym facility was nice

the breakfast is descent, the parking is very spacious

wifi is not working at all

breakfast was very basic but the serves were pleasant & do their best

parking space, wifi, and continental breakfast was very convenient for us , also it is very close to the cathedral

wifi was almost non-existent in our room during some parts of the day

room was clean and parking facility allright

underground parking space had water leakages and was filled with mud.

poliforum, zona piel) value for the money delicious coffee included in the breakfast

i like the location. it was spot on and it had parking lot therefore, it was pleasant.

some options in the breakfast were cold and those must have been hot, like the scrambled eggs

breakfast was limited

not enough staff to take care of the front desk and take care of the parking

it would be nice to also have a small bar in lobby area

not the great maintenance (bad carpet in hallways and holes in the room) the parking was difficult and minimal

hotel in general quite old, so the facilities like swimming pool area and the gym are not pleasant to use

of peephole on the room door, the odd parking card, separate from the room key, and the lack luster water pressure

wifi was strong even in the room

had a kitchen with a fridge etc

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

quick service to get taxi close to every tourist location pool was awesome my kids loved it i would definitely

the pool was quite cool in the morning but was perfect for afternoon swims

gym was in bad shape

of the equiptment in the gym didnt work, the food in the resturant is mediocre, needs flavor and taste

breakfast options were great,. a few things changed daily.

great location and good breakfast

i didn't eat breakfast

great wifi connection

the room was small. breakfast was very limited.

it is on a pedestrian street but there are drive-up facilities in the parking lot in the

within all shops and eateries. great location in downtown. we appreciated the free parking.

the staff people,people, the front desk,bell boys,cleaning crew and the peiple at parking lot

the parking is on side street so it's hard to find, good parking area once found

for the price and location, and great staff at the bar i can't complain

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

hotel was very clean, friendly staff and great breakfast that was included.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

breakfast is very good and good variety of foods. personnel is attentive.

wasn't enforced even the staff at the reception counter were not even wearing them, neither the room service

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out

room was clean, perfect location, the gym is equipped with lots of machines

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

the pool was disgusting! super dirty.

felt they overcharged us for our laundry service there

unrelated - there is a sushi place across the parking lot (not part of the hotel) - worst sushi of my life

i will add the breakfast was great, and the bar in the lobby was a great place to wind down or wind up for that

not a great invoicing experience and convoluted process to validate parking

a server by the name of jorge ramirez his service went beyound of whats expected the swimming pool the facilities

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

excellent wifi, plenty of hot water, a great stay

located in the city centre with free valet parking for guests

was a karaoke bar near or at the hotel

room basic menu at the restaurant very basic drinks bar not true to the menu food delivery mistake on side

the breakfast was meager, just toast and some fruit

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

the hotel is downtown and it has parking structure.

said that breakfast was included, but it was only toast and coffee

location of the hotel was actually great, the continental breakfast was really good

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

good location and parking for motorcycle

location. staff. hot water. stable wifi.

free parking

parking avaliable / eggs from the breakfast.

the parking seems very secure

laundry service ruin my jeans

location: its a bit tucked away. they could also consider serving juice for breakfast

very neat, nice breakfast, nice staff

breakfast - very small and not much choice

location is fine and the parking lot is so

no sign of hot water when we went to shower, wifi wasn t very good or strong

the location, the pool and the restaurants

also pretty decent buffet for adults and kids eat for free

pool, comfy beds, great water pressure

room service was good and well served

i don t think anyone has ever asked for room service there

great location. easy and secure parking. friendly staff.

the room was clean. breakfast pretty good.

wifi quality and the breakfast could be better

location and breakfast

washer and dryer breakfast

just the beans at breakfast, they can be better

had massage in spa but not a real spa it was a room. disappointed at that.

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

the place it's amazing also the pool.

couldn't use the swimming pool but looked very nice

large choice at the room service and fast

the adults in our party on just the first night we decided to order pizza from outside for our kids to enjoy by

super clean, good breakfast, friendly stuff, possibility to park the car close to the entrance.

clean room, good bar and restaurant services.

the breakfast could improve

the restaurant is delicious to dine and the breakfast is also great

gym needs more equipment. ice machine needs to be in a floor available for everyone.

pool didn t have temperature

pool is really good, but no towels on the site, we have to ask for the towels to the staff, and the

asking for towels for the pool area and the shampoo bins of the bathrooms was empty

the gym was not well ventilated.

not confortable but the worst thing is they have a bar with loud music all night impossible to

availability of parking the cooling system is very smooth and not noisy at all (in my room) for the cost: it

gym

nice people, nice wifi and the rooms are very clean.

there was no kitchenette, even though it was listed as a room feature

room was very clean, spacious and the breakfast has not only local food but also international

breakfast was great; fresh fruit, eggs any style, full mexican breakfast, etc

pool could have been a little warmer but over all it wasn t bad

gym

great bar and restaurants

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

central location, fair price, included continental breakfast.

comfortable beds and good breakfast.

good location and good breakfast

location, included breakfast

wifi was terrible

location, breakfast and gym

that made it very convenient to have breakfasts

restaurant , room service and pool on the

pool was great! bed and pillows were so comfortable.

location, cleanliness, breakfast

the breakfast was amazing. one of the best i have ever had in a hotel.

excellent in every way including the vast array of options on the breakfast buffet

room service wasn t good, but everything else was great!

didn’t take breakfast

com with kids booking

nice swimming pool and big rooms;

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

the rooms are large with a fridge, microwave & sink. perfect for traveling with kids.

facilities need maintenance, swimming pool is cold not to say frozen, internet signal very poor

pool was out of service

breakfast was good

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

hospitality, in a great location and secure parking

late entry to my room and no complimentary breakfast

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located

breakfast was really good and the location is perfect

breakfast was excellent! modern hotel and very accessible.

no room service after 11

breakfast was great although you felt rushed as the staff were constantly removing your plates -

tv dis not worked or wifi

the swimming pool is a little small and too overlooked by the rooms that are extremely close by

pool, cinema, spa areas, reception and staff friendliness

the gym is really old. the beds are not really comfortable

the concert ended at 1:50am and kids entered the pool just before 8 am

swimming pool is tiny w/o any places to sit. all very cramped.

swimming pool and spa are recommended

kids get 1/2 off dinner

use the spa because i am a therapist with 45 years experience, and their treatments with young kids who have

i did the reservation for two adults and two kids including breakfast

swimming pool and spa are recommended

the pool area was very clean

the gym equipment can use an update as well

near the pool, there are these huge red wasps that sting so hard you can t imagine the pain

pet friendly facilities

it was very clean and comfortable and i could stayed with my dog. the breakfast was very good.

we couldn't enjoy the pool but warm water during the breeze we had awesome

kitchen in suite

am told i can t order from the kitchen until happy hour is over, but, on this last trip, the food was almost

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and pool

really like all the design concept, the bed was soo comfortable and the summing pool water was good

clean, quiet, comfortable and fulfilled all my expectations very nice staff nice gym and

cleanliness of swimming pool.

pool a little cleaner and

really enjoyed the bar in the lobby

breakfast was good and prepared on request in the morning

i think the breakfast was pretty good. location was very convenient for our team

no slippers and there are not much choice for breakfast

the breakfast is fine but is the same almost everyday

weren t available - no airport shuttle, no laundry, no dishwasher tablets available

room includes a functional kitchen

the wifi was good

the parking lot is the first thing you see, and the hotel does not look inviting from the street

i waited hours to order an espresso from the bar to try and get my coffee fix and still there was no real