the laundry was in desperate need of new machines!! were extremely dirty and old.

the friendly staff! pool, breakfast, i wasn't nagged i felt at home. huge room.

the rooms were great, the staff was friendly, and the breakfast as delicious.

breakfast was nice. housekeeping was very nice and helpful.

friendly staff and love the addition of jackson s and the breakfast as always

the location to the penn state campus and planet fitness gym was perfect!

pet friendly

room service + there was no water in the room (bottle) or in mini fridge

.good bar restaurant on site .very pricy.

great parking into building access

vending and ice on every floor, not the 1st floor with laundry

didn't get to use the pool or exercise room, wish we could have.

breakfast was fantastic. kids loved it. the pool was awesome.

convenient access to the city friendly staff excellent hot breakfast well maintained indoor pool

the gym not opening up early... was down there at 6:15:(

laundry and gym were also closed for renovations and not available for use

the breakfast was ok

clean room comfy beds & good breakfast

pool was not heated is the only downfall

the staff was extremely friendly. it was very clean. the pool area was very nice

had to get our own towels, take used to laundry shoot

they are renovating the hotel so parking is scarce

the only thing was hot tub at pool was not working, due to parts on order

pool closed

we were able to get an early check in

was helpful and laundry room area was clean and efficient and affordable

the laundry area was small

we informed the front desk and were told our option was to wash all our clothes in the laundry at their expense

pet friendly

parking was great, because hardly anyone was there

our room was right across from the laundry and ice maker, so it was noisy at times

had a room across the hall from the vending machines and ice along with the laundry so needless to say i was

the fitness equipment was just updated and repaired, which was great as well

i thought the complimentary wifi was a little on the sluggish side.

no hot breakfast (not your fault though)

customer appreciation dinner...very nice.... laundry area and whole grounds very clean...

laundry on-site was clean and well kept

room, love the kitchen area

i used the gym and did not see cleaning wipes or something to wipe down equipment after use.

beds comfortable and kitchen is nice

tv remote didnt work, air vent for bathroom missing, no laundry bags

no laundry room

indoor pool was the bomb

the amish and were travelling onto chicago and happened to come across this hotel in east liverpool oh and i

all with a smile and very courteous, the room was convenient to parking and breakfast

t daily cleaning of rooms and when asked i was told to place my items in the laundry shoot myself and bag up

had a guest laundry

combination laundry/exercise room

breakfast

staff was courteous and explained everything they had to offer upon arriving, such a breakfast, the bar, and

it was next to the hotel laundry and front desk, so it was somewhat noisy

the breakfast was good and the room was very clean and comfortable.

breakfast was not at par

well-lit, friendly roomy reception area, clean pool, clean well-maintained parking lot, kind professional

breakfast was good and there were enough options to choose

great staff, nice clean hotel, great location, great shower and bathroom, and pet friendly

the pool and spa was still not open

room service staff and the restaurant

well maintained accommodations. courteous & professional bar & restaurant staff.

wifi was great

(as was advertised) no room service available

bar / restaurant was nice with freindly staff and quick service

great location and price. the hotel bar was very good also.

they even participated in some fun scavenger hunts interacting with our kids to keep them entertained due to

hotel, wish we would have known pool was closed due to renovations' bathroom door was a pain, small bathroom

was across from motel laundry room and staff were very noisy

dryer in laundry has duct tape all over it

are so helpful even knowing my flight was early had breakfast ready and even arranged for another shuttle

pet friendly!! and that we had several options for breakfast.

i have kids and i had milk for them

did not work dirty laundry left in hallway whole time of stay with blood on

i can only estimate that in a laundry storeroom someone in there smokes contaminating folded linens on the

location was great , could not eat breakfast because of our early flight

room smelled of smoke when it was a non smoking room

the complimentary breakfast was also an added bonus start to our mornings

sign up to use it or we would have especially since i picked the hotel due to the pool to let my kids swim

the proximity to the airport as well as restaurants and the parking spot were all the reasons we booked there

the price (extra charge on pet and the breakfast not included)

in-room coffee bar needs to include non-coffee options. and sugar.

they helped us arrange for parking and a shuttle to and from the pittsburgh airport

we used the elevator near the laundry facility, it's fine, but very small and required a little more walking,

great breakfast! cute eating area! nice bar - wish it was open while we were there!

pool n bar were closed

atrium/pool area was magnificent! rooms comfortable and clean.

turn left, down the side of the mountain into the dark, she's not wrong,lol; lights in the front parking lot

airport transfers, the rooms are very clean, comfortable and the facilities (such as a laundry room

shuttle drivers were very helpful

nice restaurant, clean, beautiful room, friendly staff, free shuttle to airport, and reasonable price for long

the parking was not comfortable. partly because of hilly location.

no indoor pool and limited airport shuttle service

the desk and the airport shuttle are available 24/7

there is a shuttle for the airport and it starts running loops early in the am

our shuttle drivers were great. location great! staff great! room comfortable!

the ridiculous prices of the hotel bar and restaurant

the hotel shuttle dropped me off at the airport and picked me up upon my return

no housekeeping service due to covid and yet bags of dirty laundry laying in the halls

the same as the laundry bag

no breakfast, no laundry, and no cart to transport my property from the car to my room

the long-term parking is not well-lit and that was worrisome

pool and bar were both closed when i stayed here.

my daughters loved the heated pool

food was very overpriced for portion, kitchen was slow and the full menu was not available thru room service;

pool and gym very

staff excellent except the shuttle driver for airport transport did not show up

i booked the hotel, it said free breakfast, free parking, and free internet

our room was next to laundry room washer and dryer ran all night ud83eudd74

wifi access

if we stayed again i might check out the pool but we didn't have time this time

so appreciative that they extended an early check in due to flight arrival

breakfast started at 6:00, but we were leaving for an early flight at 4:30 and the staff set out

breakfast was decent. it had several options.

great breakfast

friendly staff, cleanliness, breakfast options

breakfast was also very good

cleanliness, personnel and breakfast selection and quality.

laundry facility came in handg

to pay to wash laundry

friendly staff, cleanliness, breakfast options

free parking

it was so easy to run out and grab free breakfast for the kids and bring it to my room

used on site laundry and staff was v

the receptionist seemed a little put off when we asked her for change for our laundry.

free breakfast was excellent and room was clean.

that it had a kitchen

room was spacious, with a full kitchen

good location, great laundry prices compared to surrounding laundromats. good size room

this was the end of our trip and being able to do laundry on site was really handy

very friendly staff. so helpful. nice laundry facilities!

there was ample parking spots and the rooms were nice and spacious

at breakfast

after the pandemic they will be able to have lobby coffee and continental breakfast again

breakfast not available, buddha statue in front area a little strange.

in vending machine, the washer was broke on the fourth floor there's no free breakfast at all the fitness center

dated color scheme, warn carpet, hole in stairwell ceiling.

no food close, no gas station close, or continental breakfast

glad to have laundry facilities on the property

nice and clean and quiet good breakfast and sam was great ..thank you

very roomy. easy parking. decent hot breakfast.

the free parking is always great

nice breakfast and great size room pet friendly matters a lot

there s a laundry room which was clean

there s a kitchen which would have been great if i stayed long enough to cook a dinner vs bringing food/

breakfast setup is a bit lackluster

stayed here over night but we enjoyed the staff, cleanliness, furnishings in the room, and the breakfast

kitchen in room

the cleartoken laundry setup is not useful for foreigners to setup

i was unable to use the on-site laundry facilities due to payment restrictions

the staff is amazing, free coffee, free laundry, perfect

free laundry service

the laundry facility is old and worn.

have a new policy of charging for parking which is outrageous

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

were 3 adults and 3 kids 6 and under, so it was important to stay in the same room and the 2-bedroom suite with

very clean and great pool and hot tub area for the kiddos!

full kitchen! netflix and pandora loaded on 42 in tv.

know to use the laundry i needed quarters, nothing was really said about it and didn't know it even existed

laundry service due to renovation

room is smaller than expected. laundry facilities were outdated.

i had to take my used towels to the laundry myself and request fresh towels

area near office and laundry area smelled horribly of pot

the laundry area was out of order. i had to use the laundry facility at a property next door.

the friendliness of some front desk staff. no trash bags in rooms or laundry bags. thin walls

was always space in the parking lot

the breakfast was really good. my kids loved the idea of the begale bags.

50 each way and no worries about traffic or parking

many amenities for a decently priced hotel (pool, fitness center, free parking, laundry facilities, excellent

the staff was polite, and having coffee in the lobby at all times and free laundry services was a great bonus

laundry for guests, spacious and comfortable rooms, and a delicious breakfast

well equipped bedrooms with a laundry on-site which is very handy

breakfast was good, not having to pay for laundry was an amazing surprise!

stay here every time i visit my daughter the breakfast room is usually where we all sit to visit

first night, guests had their kids playing out in the hallway for quite a while

breakfast was

pool and breakfast was open for my kids

the check in process was quick and easy, even with a pet

no laundry bag for dirty clothes.

i liked the bar and restaurant

had pre-ordered breakfast for 4 adults

have togo to bar for breakfast

jetted tub was incredibly loud but was good option. no breakfast included. little pricey.

very friendly, clean, pool was warm, very updated and christmas decorations were beautifully done

pool and hot tub were closed when other hotels has reopened their pools

the jacuzzi in the room was awesome, and the breakfast was pretty decent.

excellent service, lovely breakfast, pool area very nice.

whirl pool and pool to relax between events. close to restaurants.

the gentleman in the laundry was happy to dry them for me and tried to refuse my

we actually left too early to enjoy a warm breakfast, but the coffee was great.

wonderful breakfast, pub and grille onsite, cleanliness

airport shuttle was not convenient as it only ran hourly.

elevators and parking can be hard to find

then there was the gentleman josh stanson cna who went out of his way to find me a place to do my laundry ( we

was like it wasn't part of the hotel: we entered in the back, went through the aisle where the laundry facilities

no laundry

awesome breakfast and pool!

left to early for breakfast had to catch flight every thing else was good

the fact that there is a laundry facility on site it should be a easier process of getting quarters

pullout bed that was supposed to be big enough for two adults was barely big enough for my two kids

wifi. common area was not completely clean in the seating area.

the cleanliness of the hotel and the pool. it was also quiet and the rooms have lovely showers

very friendly staff, rooms clean, pool was very nice

convenient for self-service, grocery, laundry etc

i booked i call directly to the hotel to make sure they have laundry facilities

we got lucky and were right across from the laundry and my son was able to wash his workout clothes and pack

i liked the kickback and that the hotel had a laundry facility.

laundry facilities

laundry, pool ,breakfast coffee 24 hours and most of all the staff

breakfast was amazing they could serve more than eggs daily and sausage but all in all it was

location, staff, bedding, shuttle

staff was friendly and the kids loved the pool

everything!!! we brought our 2 kids and dog and felt very comfortable.

but they could at least clean it literally takes a rag and some soap and throwing stuff in the laundry

laundry took four hours to clean and dry

the laundry is very affordable and there are alot of great restaurants nearby

laundry aide was appropriate location privacy provided wifi connection

doors and guest laundry room

amelia in laundry and the rest of the housekeeping staff were

no traffic noise. friendly staff. good breakfast. good sized rooms. laundry facilities.

a very good laundry room

breakfast area was neat and tidy, well-stocked and maintained during breakfast

the breakfast is wonderful also

the laundry was free the employees were excellent

the exercise room and free laundry were a bonus

i love that the laundry facilities are no charge, except for laundry soap

expected, the breakfast hearty (and surprisingly healthy: an excellent selection of foods), the pool clean and

liked the cleanliness and size of the rooms, as well as the kitchen space

dirty laundry was piled out to the evaluator

he went into the laundry room and folded some towels from the dryer for me

staff was not always at the front desk when needed they would be in the laundry room speaking to other staff

laundry attendant, exceptional

wifi access

the pool & hottub were relaxing after many hours of travel

the staff was amazingly friendly, and the breakfast was the best we've ever had at a hotel

breakfast sub par

good breakfast, pool, hot tub

the pool was nice, and the people serving breakfast was awesome

laundry

this was the end of our vacation, and reluctantly we had to do a small load of laundry

pool had long hours. laundry available. it was clean. staff were awesome!

wifi wouldn't work on my daughter's laptop

ice maker works, pool works, staff was plentiful,,breakfast was amazing

they left dirty laundry in a basket in the closet

of laundry services, $27/night parking was a surprise, the toilet and microwave were dirty when we

key room card maker, ice maker, laundry room, printer for receipt)

the pool was crowded and exceeded the occupancy rule as well as kids unsupervised playing with life saving

even with the pool being closed this was a wonderful experience

asked for laundry service on saturday evening and i dropped my stuff at the front desk

housekeeping did not clean the room - left trash and dirty laundry

no plastic bags for laundry

the bed was like being home. slept great. love the gym. everyone very friendly and helpful.

the wifi was not adequate

dirty laundry left in room

couldn't connect to wifi

liked the mini-kitchen

the shuttle service was extremely helpful and

not having hot breakfast option like normal.

laundry facilities for guests were nice and fairly priced (as compared to other hotels we ve been

i loved there was onsite laundry facility as well

not enough soft chairs. doors slamming,laundry room across the hall to noisey.

in laundry room had to stand out in weather for hours

i liked the laundry facility onsite also

several times were turned down for towels because they admitted they didn t do laundry for several days

had laundry bins and appeared to be doing laundry or packing it or something right in the front lobby

the to go breakfast

friendly, helpful staff. spacious and clean room. good breakfast offerings.

convenient to the stadium and casino

no laundry no goods staff no cleanliness

or laundry bag

complimentary breakfast. not that it wasn't liked could offer more.

very spacious room. good wifi.

that the pool was closed.

there is no laundry or in-room dining facility, things we take for granted in india from hotels that claim to

services. no laundry. amenities. parking

no way to get laundry or dry cleaning. bar and restaurant could stayed open later.

website says there's laundry facilities in there or not

from the early check in, to the guys parking our car, the lounge host, the housekeeping staff

for breakfast you put your order in for any item on their list

the best breakfast

there is free parking right across the street and as i walked by myself m, i was greeted with the bartender

had 2 rooms 3 adults and 2 kids

the history of the place was really cool. and the shuttle service was nice.

trashcans overflowing, dirty laundry in the hall for day

laundry available

wifi signal in our room didn t keep hot breakfast available until end of provided time window

free breakfast also exceeded expectations - listed as continential but included scrambled eggs and

we didn't get to enjoy breakfast because we checked out before it opened

were out of things (chicken tenders) and you can t purchace laundry stuff after the gift shop closes

super loud kids in the room next door until early morning hours.

timing was off and it would have been better if there were room service but overall very

- clean - comfortable - expensive pet fee

also no useable pool in the winter

no too many options for f&b limited services for laundry

one of the bath towels had a wad of chewing gum stuck in it after going through laundry

we had one night we just felt like going downstairs for food, and yes, room service was available

the bar on the second floor is very nice

the spa services and appointments could have been better

operated laundry facilities, but there was no place in the hotel that could provide any quarters for the

i also used the free laundry facility which was very handy and a nice perk

desk staff didn t seem well trained, room service advertised but not available.

hate hilton's wifi connection process

when i called and told the girl at the desk that there is no way two kids can sleep on that, her response was

guest laundry and complimentary soap. room was nice and quiet. temp control was effective.

rooms were clean and large, had a tv & wifi

i was able to work on my laptop with very good wifi and that was wonderful

bar connected to your hotel standard not helpful at all and very lackluster service i know

it's just a great hotel ...fantastic gym ...

laundry soap that is used to wash sheets and towels should be unscented

more laundry facilities

convenient and in a gorgeous building with great views from the sky-lobby (25th floor) and the kitchen staff

i was really impressed by the gym and pool area

the complimentary breakfast was delicious

room service was good

kids running up and down the hallway at 10pm

machine on my floor was broken, they did not have a lot of tv channels, you have to pay to watch kids channels

nice hotel, had a large bar and restaurant inside

room service was great, the bed was awesome.

great, but holly was exceptional ud83dude0d our 2nd floor room was conveniently next to the guest laundry

had an issue with guest laundry

has laundry too for long trips

great guest laundry too and complimentry breakfast was great although i would prefer not to have so many

clean, compact, and very pet friendly! breakfast good too.

the bar seevice was bad and to small

the lobby was beautifully decorated for xmas and the bar food was great

in house bar was really expensive

no evening room service and limited breakfast room service menu

a good gym for a hotel; however, many of the audio hook ups were broken.

also they were folding laundry in the lobby of the hotel

for a small family but just the little extras at this hotel that were the bonus - swimming pool, laundry room

clean, pool table was nice for the kids.

was perfect, with a small kitchenette and separate shower and sink rooms

limited bar hours and no

there is no mineral water available even in the minibar no regular laundry service although you can ask the

great gym - large room - beautiful decor - friendly staffer

breakfast was very good and location was excellent

early check in was a huge bonus. staff were incredibly friendly!

only complaint was the in-room breakfast in the morning

there was no laundry service

00 dollar transactions plus an 80 dollar pet fee

the location, the friendliness of the staff, the cleanliness, and the in-room gym equipment, all warrant my

pet fee was steep compared to other locations, but at least they were transparent about it up front

right downtown! zen environment gym equipment inside your room

helpful staff, guest laundry

the pool and hot tub , the laundry facilities, and rooftop patio were all great

that they offer are impressive: breakfast, the early evening drury 530pm kickback, and a guest laundry

there was a coin laundry so it was convenient to use

amenities were plentiful-pool, hot tub, gym, laundry, outdoor patio, free breakfast &

we will be back again with our kids

location and pet friendly for our large dog

friendly staff, comfy beds, big shower, breakfast

i loved everything about the hotel. it's sleek and trendy look down to the breakfast.

spacious, clean, comfy room, great shower, great breakfast with great view over the monongahela, super friendly

some of the staff was very illiterate about the wifi

upset could use pool monday night because somebody had thrown up in it.

did not eat breakfast

the pool helped entertain our grandkids

kids were there to swim for a treat before bed

paul suggested long term parking @ station square while we rode the gap which saved money - yes

excellent bicycle parking facilities

safe parking on street

self-serve breakfast options were extensive

we did not see any breakfast. the location was nor bad, not the best.