very helpful and polite the hotel was beautiful spotless and clean very comfortable, pool and facilities were

liked the late check

wifi connection is disconnecting frequently. food items are costly in the hotel.

wifi was difficult to connect in the room

staff , location, atmosphere ,breakfast

there is a laundry room outside, a fireplace in the cottage to warm up on cold days, a kitchen

laundry facilities were excellent with everything provided

the upstairs bed is a huge king and is especially comfortable - free laundry - including a washer, dryer, and

use of the laundry was brilliant as the weather was wet and chilly and we got pretty muddy on some of our

were also good (enough wall contacts, decent cookware, proper insulated/good heating, decent wifi, good tv with

huge and well-maintained garden; comfortable bed; lots of free parking; basically no noise

the pool area is absolutely stunning, perfect for relaxing and soaking in the atmosphere

pool with fabulous

absolute sanctuary with beautiful gardens and a pool

they have parking for which you don t need to pay on top

we rented a car and enjoyed ample and secure parking

the sea pool was amazing. the breakfast is really nice too. the staff were efficient and kind.

very good breakfast and dinner ala carte in the hotel

the kids loved the heated pool and as other reviews stated, there really wasn’t any noise from the

well equipped gym

the daily cleaner was friendly & efficient & we particularly liked the laundry service which included ironing

to top it all off, he was able to arrange for our laundry to be done the last full day we were there, even

would prefer a real oven over a microwave and a washing machine but there was an option of having laundry done

lovely villa with well-equipped kitchen, a short walk from a good grocery store

they are suitable for long stays as well, whether you are a group of friends or a family with kids

no washing machine, but laundry service offered by the host

the kitchen has everything you need for cooking meals

our cottage had a single bedroom and a fully equipped kitchen, incl

easy check in and parking

friendly peacocks greet you in the mornings :) the kitchen/living area is well equipped

there are no free wifi in the home.

good breakfast with an amazing view from the balcony

it was close to the airport, the wifi worked very good, friendly stuff

the breakfast had a nice choice of foods and plenty of variety of drinks

poor wifi signal

there is no washing machine in the cottage, but you cam arrange laundry with the housekeeper

also, it's a laundry in the house - so we were happy to use it

massages in the spa were excellent

the pool is a

the spacious spa was a plus

wifi is very poor throughout the whole territory and by the pool, bar the reception area, but it is

too expensive to use the spa and indoor pool.

surrounding the house - self-check-in available, house keys are in a locker - accessible by car, parking right

we stayed there were some local power network issues, there was no hot water initially and no wifi

the kitchen could have slightly more equipment

also kitchen could be better equiped - especially because cooking ware is worn out

everything very clean, with everything you need for a short/long stay with really good wifi

there was also a very convenient and free shuttle service which connected the hotel to funchal

there are some activities for kids

the pool is always clean, not as big as in the picture, but there is still plenty of room to swim

bad wifi, one of the receptionists was rude upon arrival.

many free parking spaces around the hotel, so it's totally fine for people with cars

staff, great breakfast and dinner options, pool access, quiet and peaceful location, free parking

the indoor swimming pool and sauna are very nice

nice to have spa to use

some facilities advertised as being in the room are not available (eg cd player), mini bar was empty and room

breakfast and food at the resultant hotel was amazing and the spa (pool and sauna) was very nice to have

self-serve laundry available

), i think it would be fun the bar options - i love madeira wine, but it was served only as an appetizer, it

pool and facilities, we have no complaints

variety of choices for breakfast was excellent

-- the location is beautiful, the pool and ocean are in competition for your attention

doesn't have laundry facility all days

there is no laundry service - i washed my clothes in the room and it took literally 3 days for them to dry -

tasty and generous breakfast buffet

small parking if there is an event organized

parking in front of hotel and small supermarket in the village

liked the kitchen but it lacks some of the basic equipment

spa, location, swimming pool

amazing gym with all necessary equipment and a great team

they call the spa, should just be called an indoor pool filled with noisy children and uncomfy chairs

breakfast: few fruits not fresh, out of can no washing up liquid and no dishcloth in kitchen

the first one, in the bathroom and kitchen, the second one, the bathroom, the third one, in the fridge

was good, the parking it not as tricky as some people say, you might not be able to park right outside but

small kitchen which is big enough to prepare breakfast and a small dinner

breakfast is just ok

the kitchens are decent

staff on reception quite rude and even got accused of taking someone s laundry which they obviously lost ,,

the prices for laundry are insane, 20-30 euros for few clothes

quality and cleanliness very high. lovely pool, gym and leisure area.

the breakfast was delicious

quality and cleanliness very high. lovely pool, gym and leisure area.

the laundry service didn't work as expected

its not adults only but adults friendly :)

very irritating wifi. login requred 100 times!

the location of the hotel directly at the coast is incredible and due to the fact that its an adults hotel it

whole hotel is a bit of a maze and spa needs to be booked in advance

about the local markets in this area, offered me a map and indicated some relevant places (shops, laundry in

excellent complimentary breakfast and complimentary bottle of house wine included with our stay, not to be out

kitchenette not really more than a fridge and a coffee maker (we asked for the hot water kettle -

included breakfast is a bit basic but i was happy with it

limited kitchen items

i recommend it to anyone who values privacy, tasty cuisine, playing tennis and golf and wants to wake up with

shuttle service offered but not enough departure and return times proposed

lovely walks across and around the property and golf

gym could also have been a slight bit larger

pool was really nice and the overall atmosphere in this country estate is very relaxing and quiet

possibility to do my laundry in the bathroom wich is a plus as a hiker

there are nice facilities: indoor and outdoor pool, table tennis, beautifuly garden

swimming pool inside was close.

pool right in front of the room was appreciated by the kids

wifi only works at reception, it's a bit uncomfortable

i wanted to have some laundry done, and instead of charging per kilo they charge per item and it came out to

have a laundry service but they don't have an iron as in some hotels there's an iron in case someone

laundry service is kind of a joke

not enough parking spots

- poor room service (only snacks or

smell of laundry detergent on bed sheet. pillows didn't smell which saved my sleep.

she was incredibly welcoming and went out of her way to assist us in finding laundry facilities, parking, and

breakfast was very satisfying, considering the price and the place being 3 stars

breakfast was really good

wifi in the room

we got breakfast for takeaway, the host is really friendly and also the restaurant i can recommend

amazing breakfast

breakfast was really nice with lots of options and staff was friendly

excellent wifi

early flight so the hotel ordered my taxi the day before and provided me with a wonderful cold breakfast to take

location and breakfast was brilliant

view from the hotel, close to the airport, very good breakfast.

we enjoyed the beautiful garden, swimming pool, and a sauna

the food ridiculous breakfast bread and fruit no hotel meal for 4 star hotel strange

breakfast for 7 day stay is tasty (yummy banana break), but can be a bit monotonous

view, baroque interior, beautiful garden, delicious breakfast, lots of entertainment nearby but still a quiet

breakfast was great

the parking spaces could also be better esspecially when they have events they dont care about their

the welcome glass of champagne at the bar was a lovely detail

we didn t use the gym or the pool but it s nice they have these facilities

a bowl for our doggy (yes, rather than seeing him as a potential pest contrary to some other pet friedly

view from both the room and the garden/terrace, the amazing breakfast, the location close to the old town

or at least combined, i would ask for a warm kitchen, but cold things and drinks could be buffet style

location to various interesting places on the island, free private parking, high-quality wifi, fragrant white

well stocked honesty bar on the veranda - so guests treated like adults

hills in a picturesque area and it is well equipped, it has a gym, a wellness part and a swimming pool

bus to the city center (pictures) great variety for breakfast fast internet a lot of parking spots

the pool was also nice

toboggan sledge passes constantly by steep hill to approach they don t warm the pool, and the water

outstanding breakfast, very kind staff, beautiful view. has free parking.

used the laundry service as some things got dirty when we were hiking and there was nothing to complain

the pool area is immaculate and the views out to sea are great

staff was very friendly and morning breakfast was delicious and with a lot of variety

the wifi was good

breakfast was top notch

great ambiance, excellent service and breakfast, lovely pool area

they let us bring some food from outside because kitchen was closed and we could not leave the hotel until we

lots of fresh fruits at breakfast

would have liked a little more variety at the hot breakfast table, for traditional english breakfast i would go

was no information in the room regarding use of the spa or room service

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also

signs everywhere like not to take long showers, not to wash laundry in sinks, not to leave rubbish etc

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

rooms were clean, staff is helpful, nice clean pool with a great view - one side to the sea and other sides to

plenty sockets throughout the room brilliant high pressured shower wifi connected automatically when we re

lovely rooftop bar with nice drinks and pool that unfortunately we didnt get to use as the weather was a bit

clean, comfortable, friendly, well located, nice pool and bar. excellent breakfast

hotel in the center with lovely roof top bar and pool, the staff was excellent

for getting around funchal for shops, old town and promenade very friendly, helpful staff great breakfast with

have been nice to have a drink or two in the afternoon at the rooftop pool but the bar didn t seem to be open

the general vibe in the restaurant part and bar was

great buffet breakfast, piano and pool table

wifi not connecting in my room

laundry is offered for a price with a terrace to dry it on

there was just a small window and it was above the laundry

wifi was terrible

the wifi didn't work for me so could not work during my stay

wifi didnt work but that didnt bother me.

was told laundry services were free of charge, but was charged 5 each time laundry services were needed

on the rooftops you can find a washing machines and place that you can do laundry as well as nice area to just

very friendly, even provided laundry and was very helpful.

excellent wifi

we had a kitchen but no dishsoap to wash the dishes

laundry service was a bit expensive (46 euros for a small bag of clothes).

laundry service is a bit odd

breakfast is bread with ham and cheese and yogurt and plum jam

there is bar in this hotel this is the reason a little bit noise until midnight.

good wifi

with a view is so cool we arrived quiet late and was no extra charge, it was so nice of them parking is free

the swimming pool is tiny but probably ok for kids

nice room. swimming pool very good

close to city center, parking and friendly staff.

restaurant and bar good

breakfast - very poor (only bread, some ham and corn flakes, no cheese, no vegetables, no fruits

reception friendliness, and help. good breakfast choice.

,no mini-fridge, wifi not so strong, no kettle in the room, there is one day that no replenishment of toiletries

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

beds a little too firm, limited breakfast buffet

breakfast is nice

sure some partying kids yell at night (its in the middle of the centrum) and i got ants in the bathroom but

no wifi/pool

the breakfast was disappointing

no wifi in the room and ants in the room. the shower hadn't any pressure for hot water

there were also ants in the kitchen area

loved the buffet breakfast as did the kids

the private indoor pool experience was also lovely

we even had a small kitchen in our room

staff even surprised us with flower petals and bubbles for our anniversary

location and clean studio with equipped kitchen if you wanted to cook something

emergency numbers, first aid kit, oven, kitchen utensils etc etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

had kitchen facilities and a small balcony

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

localisation laundry service good deal

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

good wifi

comfortable beds, clean rooms, water is hot, wifi is fast, reception smile and greet you

the wifi was working well

and a laundry room 4 mins away

wifi very quick, good speed

they had buffet breakfast which was okay

the breakfast was also amazing

relaxed atmosphere at breakfast--loved the pastries & the walnut & raisin bread was a real treat

i have never asked but i think laundry room was next to mine as i could hear spinning and similar noises every

really friendly and helpful staff, great wifi really high speed and fantastic location

close to the town center, beautiful room, friendly staff, great breakfast

the wifi signal was

located hotel in funchal friendly, efficient staff quiet comfortable rooms excellent breakfast

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

they could send one up to the room, we were told they do not have any, and that we had to use the laundry service

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

they have a spa area with really great pool (heated

staff, well apportioned rooms, delicious breakfast, great pool and roof terrace, good enough gym for a day or

swimming pool at the top- amazing

didn't work in the room wifi

no wifi in the rooms, but it meant putting the phone down and reading!

wifi in my room, the pool water was cold

from the owners francisco and rita to the staff pedro on reception to harry bar staff

we used the laundry service after travelling around the island but thought it was extremely

breakfast was just all you needed, a reasonable selection.

bar

the wifi also wasn't great

was amazing, breakfast really good and bar snacks excellent

inside they also have laundry machine and strings to dry your closes

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

the lady showed us parking spots and where to do our laundry, super nice

i asked previous employee about possibility of working in the lobby for a few hours, since wifi in second

breakfast and gym

perfect, breakfast perfect however it says outdoor pool adult only by end up with kids in the pool

the breakfast is 5star good

amenities were fantastic, specially the spa great breakfast buffet excellent staff

- didn't like that you had to go to reception every time to get a pool, spa or gym towel, & that you had to go

good buffet breakfast, with a good choice of fruit, meats and hot food.

the breakfast was also very good with a wide variety of options to choose from

really pleased the room had a mini kitchen which was a nice surprise so we didn t have to eat out every night

great breakfast on our last day they they gave breakfast to take to the airport

wifi was weak in the room

room, surroundings, staff, breakfasts all excellent. gym was just ok

breakfast in the garden with surrounding of trees, flowers, birds, turtle with serving like in

truly beautiful, including a mini botanic garden, beautiful historic house , wonderful pool and spa area

free shuttle

staff were very attentive - the bar tender at the daily happy hour, the breakfast & dinner staff remembered our

the imitation grass carpets, the real grass on the rooftops, the gym, the sauna, the swimming pool, the bar,

we've enjoyed the hotel facilies : sauna , jacuzzi and outsite pool

breakfast was also delicious

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

especially pool, breakfast, location

things were given to laundry for cleaning, but white shirts became yellowish

very quiet because it‘s adults only with no kids

wifi very slow. wait for elevator: too long!

i didn't use the gym or eat in the restaurant so can't comment on these

comfortable beds, good wifi, convinient parking

good gym and relaxing jacuzzi

wifi persistently dropping out, weak air conditioning

staying at the pestana casino park was the icing on the cake

5-star hotel had a lot services (gym, spa, dining etc

good breakfast. good location

the opening times of the gym were quite limited and required previous scheduling.

friendly, great rooms and breakfast, all needs easily dealt with by incredible staff, facilities great

depressing and not well manteined, outside pool is just ok and little with no shallow end for the kids

personal was super nice and we were given late check out which really helped us and a bottle of madeira wine

the hotel has a lot to offer; there s a small gym and nice game room with ping pong, billiard and chess and

were clean,spacious and the beds were super comfortable, room service twice a day with turn down in the evening

older kids should be allowed to enter the pool on the 16th floor

price should be included in stay the jacuzzi could be warmer - always like warm indoor pool was luke warm -

the gym itself is free to use; the rest of the spa is dependent on your room/buying a pass

the food in the hotel is lovely we ate in one of the restaurants and got room service

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

although there apparently was a list of cost we decided not to check before asking for laundry service

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

kids went to bed, pulled doors shut and we sat on the terrace with drinks from joe's bar

parking available on site, for free

far the biggest issue was the cleanliness of laundry

i ordered a laundry service on the telephone

the gym was one of the most moderns ones we experienced in hotels and the breakfast was great

spa included in the room rate

walk to the centre of funchal was 95% on the flat along the promenade or one could walk past the casino via a

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

i was only able to have one meal at the hotel other than breakfast, however there are many great restaurant's

the suite rooms have a separate kitchen and there is room service available so private dining on the terrace

the room was great, the staff was very friendly and welcoming the breakfast was excellent

fabulous breakfast and location

they serve dinner only till 9 or 9:30 pm as room service which was very bizzard and wired for a 5 star hotel

are only 20 parking places available, in case you arrive home late, you may have trouble finding a place

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

the gym was a bit limited but hey things to allow you to work out

no room service, no iron or ironing board in room, toasted sandwiches only during the day (which

i just want to add the good wifi coverage and the no existence of waiting queues across all the hotel

one gripe was that the kids club was not open

heated outdoor pool. pool bar closed

room, lovely pools, nice food and entertainment (i loved the folklore dancers), polite staff, car parks

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday

did find the breakfast selection not that good either

location breakfast

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant

beds and umbrellas could be in better conditions as well as chairs in the balkony no wifi in the rooms old

breakfast was very good

exterior space for breakfast

fridge didn t keep drinks cold, expensive laundry service and internal phone wasn t

the pool area was spotless and the salt water pool excellent for a swim

breakfast, spa and location

direct access to the sea was fantastic and the spa area was lovely

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

next to the laundry room (think washing machines which are on day and night) and b

comfortable room, all the facilities we wanted, great gym and indoor pool

soulless amount of very slippery surfaces in pool, spa areas and in shower area in room very dangerous very

breakfast, clean pool and rest area, reasonable prices for lunch, great views from the rooftop area with sun

there were several spa features

i was charged for laundry although i didn't use that service, i emailed client service and

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

as for a 5* was expecting a more modern style and definitely for us a couple with no kids, a walk-in shower

no indoor pool was a big thing for me

there is not really a laundry service, as it is more recommended to use a laundry nearby

there were no pool towels available as they hadn t come back from the laundry

working throughout our stay, the water in the jacuzzi was merky, no supervision of the pool with kids jumping

i also liked that the room had a kitchenette with a working fridge, teapot and stove, as well as plates, pots

comfortable studio apartment, very comfortable beds, friendly and helpful staff, lovely terrace bar and good

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

apparently a laundry delivery issue

shows in the evening (the cabaret and saxophone not really interesting; the live music on sunday and the cultural

spa being open

was good, different entertainment every night, gym and pool were great

wifi was atrocious

the pool area was nice with a pool bar - reasonable prices

though hotels entrance and spa look very good, rooms and pool area are outdated and would benefit from an update

the hotel was clean and breakfast was exceptional with plenty of options

nice swimming pools with bar & towel services

laundry wash prices were high

should add a little bit more equipment to the gym, it does not need several bicycles or treadmills - just some

free hotel shuttle bus into town was useful

would have liked a bar on a night time looking out over the view

ocean view, amazing pools, great gym facility and we had a car so easy to get around the island from there

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

very expensive laundry services

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

loved the hotel as it had everything you would need, spa & indoors and outdoors pool, gym, organised activities

is georgeous, wifi is good, spa, tennis, indoor pool and gym facilities are nice

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

the gym instruments are slightly old/used and might need to be replaced...

not a playground, jungle gym or water slide in sight

the building, very nice location, breakfast was very good, staff were friendly and has a shuttle bus to take

breakfasts were really good, as was the meals at the pool bar

room, clean laundry and towels

when my partner asked for information on laundry service he was directed to the info card in our hotel

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

wifi services were interrupted twice, which i would think it a temp incident.

great location with many restaurants nearby, a fantastic breakfast buffet (even champagne), and a beautiful

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

parking was nice and spacious, with special places for family with a kids stroller

location, great breakfast with a lot of choices

wifi better than many places we have stayed

the pool area is also nice and you have a great view

rooms with small kitchen corner, pool with the ocean view and feel, breakfast with wide range of choices, friendly

too many kids in the pool and in hotel making it noicy

they remodelled the spa area and could simply have put in a small change room too

the spa was not functionning so no much to do in the cloudy days (the island is amazing, a lot of

room has a kitchenette, but no microwave

especially helena at the pool bar excellent spa staff value for money very helpful manager who obviously wants

pool and bar area lovely, great staff

from estrada monumental on foot but it requires a bit of an uphill obstacle course through the spa building or

says that there is a spa and wellness center, but is not (just room for massages) have to wait in a queue for

a very bad smell, even worse accompanies us when we enter the hotel from the next located pool or spa lounges

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

room service staff very friendly

the breakfast was excellent, the delicious food and all clean and tidy

room service closes at 10pm, which leaves families a little hungry when flights are delayed and

the hotel has great pools, buffet breakfast and also spa facilities

wifi is very poor in part of the hotel rooms

the restaurant and bar team are commendable for their politeness and engaging personalities

i made hot chocolate for my kids from the machine, and the cup was literally full of ants

wifi was a bit slow sometimes

sliding doors to terraces = dangerous for the kids)

wifi does not work properly in the room

no indoor spa (sauna/pool) gym not so well equipped

also, the kids splash park was brilliant, but worth saying it was very exposed

too many kids, site open to external guests, for sure not an exclusive stay

no indoor spa (sauna/pool) gym not so well equipped

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

does not work as other customers just help themselves in the laundry storage room which was open

friendly staff, good food, gym, both kind of pools, spa, not far away to center of funchal, a lot of restaurants

favourite was taberna madeira, a fantastic local restaurant in the old town with a great cocktail bar opposite

location is great, the hotel is very nice, the breakfast was excellent and the staff very kind

laundry service was patchy

not so much to do for teens at the hotel and they found the wifi not that good on 9th

food (24 hours), drinks, kind staff - especially barkeepers, very good spa, evening program, free parking in

staff, food, drink, pool, cleanliness of the hotel

it would have been nice to have music playing around the pool

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

the laundry service they offer means you can t just borrow an iron to do it yourself.

room exceeded expectations, great location and pool on the rooftop. great breakfast buffet.

washing dishes apparently is not part of room service (cause people stay at hotels to wash dishes) we were

the gym was clean and well equipped

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

the staff was very friendly and service-oriented, especially in the pool bar and the reception

spa area (with sauna) included in the price

breakfast excellent genuine warmth and helpfulness of all the staff

breakfast was great

laundry service was awful

laundry service at super speed!

all staff is very helpful, pleasant and kids friendly

only the gym could be bigger and have more equipment, but i understand this might be a covid-19 restriction;

the hotel itself is absolutely beautifully kept, with a gorgeous view of the water, lovely pool and spa facilities

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

aircon and fan,rooms cleaned on daily basis, comfortable double bed with huge duvet, tasty breakfast of many

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

the breakfast buffet was excellent with many options every morning and the rooms were well

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

brilliant seaviews, bus service nearby and swimming pool

no spa no vacancy for massage

bar and lunch at the pool very reasonable and the staff helpful, friendly and are doing a fantastic

the pools were small and gym equipment basic and tired. however there was a great steam room

wifi was off for one whole day while there no slippers provided in the

kitchenette not very well equipped: very bad cutting knife, no kitchen

breakfast is excellent and the garden are beautiful

great breakfast great facilities swimming pool & sauna great helpful staff

the mixer tap in the kitchenette was plumbed the wrong way round so hot flowed cold and vice versa

indoor and outdoor swimming pools, spa facilities, great choice for breakfast, good size rooms, view from the

laundry was cheap enough and delivered promptly back to us the following morning

laundry service

the wi-fi works perfectly and every room is given wifi details

breakfast was standard fare, streaky bacon, eggs three ways, beans, porridge and continental

the indoor swimming pool was great, my kids enjoyed it a lot

room we stayed in was located at the second flor and there was no wifi in the room, only in public areas, we

not that it was required, but the pool's appearance is a bit

the restaurant was outstanding and breakfast was a real feast

i got nice advices for eating and parking

no menu for room service

the gym is antiquated

we enjoyed the breakfast at the pool

great room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and

the pool is way too cold. i ve never been able to get in it!

tasty breakfast, rich dinner, spacious room, friendly staff.

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

the laundry service is quickly and very good

room service food on first night was poor quality

elsa the pool bar staff was amazing very attentive and so

room was large and comfortable with good kitchen facilities

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

there was no proper place to work in the hotel, the wifi was poor in many areas, and in the room, there was no

all the soft drinks are not even coke or pepsi, so every drink we had was just awful, spa ran out of beach

the indoor pool is very small maybe 30 m2 i was thinking is a proper pool not a kids pool and the dimension i

staff at the pool bar where really not very friendly, especially the 'sandwich lady' made the food ordering