bar has wonderful views

the rooftop bar is great

location excellent, nice rooftop bar with panoramic views. helpful staff

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

gym had 3 machines, two of which were unusable and the other one was creaking

wifi was not available one of two days i was there

there is a small bar for coffee and refreshments

was nothing at los helechos that we didn t like other than the wifi only worked in certain areas

very comfortable accommodation, huge room, friendly downstairs bar with reasonable prices and fabulous bar

on the second day of stay, wifi did not work, no one tried to repair it

we stayed there with our two teenage kids and would definitely stay there again

the courtyard and bar area were delightful

our room and the bar area were tastefully

wonderful rooms, courtyard and bar area

we stayed there with our two teenage kids and would definitely stay there again

laundry men very noisy at 6

old dated, no room service,

free off-street parking in front of hotel

whether it was receptionist, bar staff or cleaners

the bar was closed and the lounge area was devoid of furniture

hotel - friendly and helpful staff, lovely pool area, great breakfast

great facilities, loved the outdoor area and the pool.

helpful reception staff bar staff very good quality food in bar and at breakfast very clean hotel

great breakfast(pricey for spain though)

the pool area was nice and the bar tender worked hard to get us what we wanted great service

restaurant or bar in the evening which is an issue when there s nowhere half decent to eat out in the town as

the rooftop pool and sunbed area

the pool also needs maintenance

great location, gorgeous rooftop pool, very helpful staff, clean and quiet at night.

the pool area was nice too

wifi worked fine

was no wifi connection in our room, although i believe the internet system is being upgraded

wifi a bit slow.

the wifi did not work, the safe did not work, there was no fridge, there was no privacy due to just a

patchy wifi a little difficult to get drinks service during the afternoon/early evening

with no views at all, even though i asked for it when i reserved, very bad wifi, good that we only spent one

the breakfast was perfectly cooked and there was a good choice of foods.

terrace swimming pool was exceptionally clean and hotel was a 10 minute walk to the beaches or to the high street

overlooking street the hotel is a short walk to the beach rooms are clean lots of hot water breakfast is ok

the location was fabulous, the food was great, swimming in the pool overlooking the beach was amazing, the

were all welcoming, professional, helpful and friendly at reception, restaurants and bars

breakfast not as great as expected for the price of 11

the promenade outside has plenty of restaurants, bars, ice cream parlours etc to choose from, so the location

the swimming pool is sooo relaxed with such a great view on to the beach and sea

great food at the bar and some lovely wines by the glass

nice staff, a beautiful restaurant and terrace with a dj, clean rooms with great room service

nice outside bar for drinks

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

bar closed

nice pool and garden with good view of the fiesta procession

we did use a sun terrace on the second floor which was quite private (instead of the pool area - where pool,

pool area , outside terrace and bar excellent. our room had its own terrace with a sea veiw.

no laundry service

mainly old people 60+ and families -no wifi at the infinity pool -pool bar should have been open 12 to 14

kids pool fantastic

spa doesn t open till 12 would have liked to have gone earlier and be in the sun after 12

the grounds and facilities (bar, dining, fitness & spa, lobby, parking garage, pool areas, my room) of the

plenty of amenities on site with swimming pool, water park, bike hire, and kids club

recommend the water park with slides, clean and many life guards for every pool or slides, i could relax and

very good stay with kids 4 and 6. they were busy - we were happy. very good family hotel.

other than that it is a nice hotel mainly if you go with kids

great facilities. kids loved the waterpark and the variety of food was great.

would have appreciated more kids options of food in pool restaurant

very nice location and beach, garden, kids playground, friendly staff

the indoor pool was super nice and veronika loved the kids club and i enjoyed the exercise program every day

it was very quiet although families with kids were staying next to us, dinner and breakfast buffets were crowded

loved the pool, breakfast buffet and the activities by the pool

food was always amazing at breakfast and lunch (we didn't have dinner there) and carlota the table waitress

room service knocked on our door at 11:00 to clean, not sure if there s communication with

pool only opens at 16:00 even when the temperature was 29c

also the pool bar and restaurant should be open all day

park for kids was not open the entire stay

wifi. it's just terrible. the only place where it seems to work is at the reception.

hotel staff very accomodating, breakfast included, spa for free

no breakfast room service

close to beach, great adult pool and beach club.

good golf just a short drive away

t grab a to go coffee from brekkie to enjoy on my balcony and had to wait for the pay-for bar to open to get

breakfast had so much choice & staff were so welcoming &

very clean with lovely furnishings. lovely pool and views

immediately obvious room service, or pool side service, but we used the pool bar to get drinks and snacks which

immediately obvious room service, or pool side service, but we used the pool bar to get drinks and snacks which

the balcony was handy for hanging some laundry items

no possibility to wash the laundry.

parking spaces on the property and also nearby roads

good breakfast in the bar restaurant downstairs they also do a good evening meal and prices are very good

the restaurant & bar were closed down and i just had a really tough cycle ride to get there, so i could have

the bar staff were helpful and friendly

the property itself is beautiful, with a great attached bar and restaurant

the staff is super friendly, and there is also a restaurant and bar at the property

good restaurant / bar with low prices

restaurant was closed but there was bar within 50 m

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

i'm sure there are plans to upgrade the area around the pool by the premium rooms

local bank holiday meant not catering and drinks were available at the pool

breakfast bar to die for, grounds lush and colorful. staff very responsive

shuttle bus to beach was not available

amazing suite, friendly staff, great breakfast

the pool bar could have been open.

comfortable room, nice big bathroom, the pool, and the poolbar, buffet dinner and breakfast

the view from the room looking out onto the pool

was pretty good, but service at the pool bar was pretty non-existent and the room didn't get cleaned until mid

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

great sangria and very nice bar tender

and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition pool area with

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

close to cathedral and tio pepe bodega was ideal small spa room great for couples smart toilet was a nice addition

small boutique hotel in a brilliant location,with a fabulous roof top bar and pool-and an equally fabulous garden

wifi practically does not work

was not super kids friendly

the pool area was nice and the roof top bar had great selection

breakfast is just

good sized room with balcony and a drying rack (to catch up on laundry)

laundry was not available

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

room service or possibility of getting food late

gym was perfect. everything top!

needs a bar area and does not have a gym as advertised.

however, wifi was good but until the provided code was used

driving to the hotel was easy and the free parking was secure within the gates of the villa

the fab service continued around the bar area & by juan again st breakfast

not much we didn t like but wifi dropped out a lot which wasn t a problem for us

room is too simple. no bags for laundry, no coffee or tea in room.

no bar in the hotel

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

paco and ester are the best we felt like family and they were so kind to my kids, one who is special needs

(there was an evening bar)

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

friendly staff very attentive, restaurant food, tapas in the bar and breakfast were all superb, one of the best

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

pool too small to swim in

the bar staff in the garden were inattentive. we were not shown the location of pool and gym

drinks in bar very reasonable

i even got a late check out and the best possible rate when i extended my stay

wifi was offered but you had to pay extra if you wanted the quality of wifi that was good enough

very good, free wifi and reception printed me some tickets free of charge

pet friendly

terrible hard bed, dark room, no complimentary water, no laundry service

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

very comfortable hotel with nespresso machine in room. a nice touch. wifi good.

stayed here before and they now have a small pool, which is a very nice additional feature

they have offered parking and allowed my pet for additional fee

wifi was inconsistent

clean, great location, friendly and efficient staff, fast wifi

the wifi signal should be improved

great rooms, breakfast and staff

wifi free but open my security adviced to me

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

the pool was great, spa lovely, breakfast pretty good, easy to walk into the centre or catch a bus from the

onsite bar and restaurant really well run, good food, and value for money

large, spacious room with big, comfortable bedding and a 2-sink bathroom and large walk -in shower

the gym is fine and free to use

traffic noise on front side of hotel: wifi did not work one night i was there.

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

a lift, free wifi and air-con/heating means that this is better than some 3/4 star rated spanish hotels

difficult to connect to wifi

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

laundry service which was both prompt and cheap

nice breakfast room but the hotel has its own superb public bar and cafe for breakfast for a really good local

near the center, a supermarket, bars and restaurants nearby, spacious and clean room wifi- very smooth

advertised bar was almost non existent. breakfast quite limited.

a bar to relax in.

would have been nice to see the bar open

the buffet breakfast was basic but adequate

cherry on the top was the breakfast

allowing dogs in the breakfast room especially on the chairs

breakfast was convenient

breakfast was generous

nice big room and small balcony for fresh air. great price including breakfast. comfortable bed.

nothing really, if anything the breakfast could have some more cerals but that is a minor thing.

very clean and comfortable rooms. breakfast was excellent. staff helpful

were promised wifi in the room, but it did not work, only in reception area

very clean, comfortable and spa was great

the wifi was adequate

the 2 single beds for a couple the need of a hat to go to the pool

spa and pool facility, first class

the spa area had an indoor swimming pool, jacuzzi, steam room, sauna, shower for aromatic shower and

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

wifi sometimes dropped out - but not really a big issue

wifi was horrible ud83dude1e

i booked 2 rooms for two adults and 2 kids

spacious room, with good wifi and tv provided

the breakfast is great and is well located. good wifi.

wifi/internet were good

could not use the terrace and wifi not great

it was fun with all the school kids because they were high energy

weak wifi

breakfast is simple but perfectly adequate and served by very friendly and helpful staff

ensuite in both rooms the other a single bedroom , for this price you do not expect 5 star, the breakfast was

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall

sufficient breakfast included in the price

fantastic garden, patio and breakfast room.

was of high quality, breakfast was amazing

wifi is practically not usable

the pool and garden are superb for relaxing after a day full of walking and visiting

we used the secure parking of the hotel at no extra charge

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

tranquility. no larger loults, no kids. and free parking under hotel. staff are excellent.

pool was great

no wifi in the rooms

nice balcony with a great view, nice beds, spacious room, nice staff, pool looked nice

pool was very small and shallow, ok for a dip, not a swim.

wifi is good

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

the day and sit and enjoy it in the courtyard but it seemed very quiet - maybe they have longer bar opening

the new wifi works very well

wifi worked perfectly

wifi was not very consistent

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

nice local bar downstairs. very central, good facilities

good wifi

good basic hostal. but i paid 100 (double room 203) which is far too much. lousy wifi

the only issue we had was the wifi that dod not work well from our room. the rest was fine!

wifi.

wifi very weak, so if it is important that you keep in touch with home, this is possibly not the

wifi went off very often. not very strong. lamps could be a bit stronger, to read by.

room size with a kitchen, and a generous breakfast buffet

perfectly located for beach and the pool was fabulous excellent for the kids

a nice bar but was shut when i stayed so couldn't enjoy it

very friendly and helpful staff, nice pool and nice old style building.

our room was great, it had a sitting area with well equipped kitchenette and double door leading out onto the

great for families with kids, walking distance from the beach. nice pool.

the swimming pool looked tempting although we didn't have time to use it

well kept gardens and large pool with nice and large lawn

swimming pool!

staff, bathroom not clean, not easy acces to the parking

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

lovely swimming pool

wifi has tiresome sign in but otherwise fine

sure the bar is well stocked with bacardi when we visit,as we enjoy a drink in your beautiful courtyard

the pool was great

laundry service was a bit slow (>2 days)

the wifi code which was given didn t work

car parking facilities were very good

more loungers around the pool area.

breakfast, could get snacks for lunch at the bar area, bed was large and very comfortable,

the rooms are clean, there's a small pool

the pool area was relaxing and never crowded

wifi on room was not working (signal too low).

the location, the terrace, the breakfast, the price

quite an interesting hotel with some greenery and a pool

the out door pool was nice but too much chlorine and too many kids activities with loud bad edm pop so relaxing

close to the beach, sea view is beautiful, very nice and various breafast, fast wifi, clean and modern

but same off the bar are very rude and slow try to avoid and ignored us

room service is very good

the surface of the sea is great, good for kids

on site laundry and great restaurant for breakfast or coffee

wifi good

property is beautiful - old andalusian house with great bar on the rooftop (excellent views)

wifi was good and the personnel was very friendly and happy to help

it's not to everyone's taste - if you like your tv, free wifi and chain hotels, this

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

gym rather small and limited equipment.

the pool and gym area are fabulous but unfortunately open at 11 and close at

lovely pool, good gym

balcony area covered in guano at all times also no mini bar and limited facilities for a 4 star.

nice pool area and lovely beach on the doorstep

animation at the pool along the day and music animation for adults on a huge terrace and stage

a big builing complex without charakter, it s huge! pool was already empty

the pool, the path to the beach, food, were fine and we liked them

the laundry service didn t really exist, but if you were lucky one of the room maids would do some

the breakfast was not the best, it is in the bar from the hotel and it not buffet

fresh orange juice from the bar a bonus

the wifi wasn t good in our room but was very good in the dining room.

wifi reception was weak, dropping off freqently

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

call after checkout time and there wasn't really a good place to take it (there's a quiet bar area downstairs,

it was a pity that they did not have a restaurant or bar but we understand that this is being rectified

detail but having an honesty bar in the lounge area or more choice in the mini bar which could have been chilled

minor thing but they tried to bill us for some mini bar soft drinks we never head.

stunning hotel, really helpful staff, excellent bar and restaurant, how this isn't 4 star i don't know ud83dude

the wifi was consistent which is by no means always the case

free wifi signal is bad.

the new rooftop terrace was a lovely way to spend a sunny afternoon especially as the terrace bar is now open

comfortable bed and quiet at night. very good wifi. excellent location

32 for an armful of laundry

great location - a short stroll to bars and shops plus easy stroll to the fish market, cathedral and numerous

there was a small bar at the hotel where you could get a drink at any time

the modern conveniences we have come to expect from bigger hotels back home- an elevator, strong wifi, hot

bar prices not expensive and brilliant showers in the bathrooms

cost of laundry service very high

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

the gym could be better

beds were comfortable and the shower was fab, you had everything that you could need, including a laundry in

there is a gym, a laundry and a roof terrace - all excellent

free laundry facilities was also a plus

facilities were fabulous- pool, terrace and guest laundry were all wonderful

located in the city center, comfortable beds, free laundry and dryer, nice roof top terrace, seamless app-based

very friendly team the bed was so comfortable the room was quiet and cosy terrace to sunbathe and pool during

issues: - wifi keeps disconnecting - limited breakfast options: 1 kind of cheese, 2 kinds of ham, fresh bread

the pool isn t a pool - no bigger than jacuzzi.

it was nice to have the small pool and roof top to relax on at the end of the day

no water in the pool was disappointing and no compensation for no pool

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

very well located, extremely kind and pet friendly people the breakfast was very good and satisfying

only boutique hotel with amazing roof terrace and pool looking over the cathedral

wifi only available when in close proximity to the reception desk and even then it was too weak

the pool and location was fantastic. the beds were very comfortable and room was spacious.

great location, bed, staff, breakfast, wifi, service, cleanliness, beach.

location, spacious rooms, newly renovated, it has a suitable gym

wifi went down and was then very slow

great breakfast. lovely staff. good gym.

wifi was excellent and we had a good connection all the time

issues but would be nice if the gym opened early morning so could be used before breakfast, and you could hear

facilities are great. excellent kids club (barcy)!

gym only opens at 10 am

the main pool is lovely with an ample no

there is an adults pool, no kids can come to disturb a leisure reading & sunbathing experience under shade

expensive laundry service and restaurant does not open till 8pm.

there was a main restaurant, a bar and an additional restaurant serving simpler food and snacks in a nearby

bottles of water in the mini bar weren't replaced when used

the staff were great from proshop , service at breakfast,dinner and room service was great

and spacey villas with comfy beds, great gym and spa facilities, only 2 minutes away from jerez circuit, plenty

room was good & kitchenette better than pictures led us to expevt

bar in the lobby does not always have people working, so had to wait for ordering a coffee or a

very close to the beach and night fun for the kids

very close to the beach and night fun for the kids

the pool was great with hamacas around

the two pools are nice, and the spa facilities also pretty decent

also i wanted to rest from my kids so the adults only concept was good for me

location, the pool and the view was amazing, breakfast was good, the staff was friendly and spoke english

to the beach but too much noise from the tiki bar music was way to loud and playing booth bars at the same time

the hotel was clean, and the pool area was really cool and relaxing

the gun that kept firing off in the background in the afternoon when i was round the pool

wifi was amazing, bed very comfortable. the location is very beautiful.

great value in a beautiful property. wifi, pool, parking, restaurant all great

room was clean and comfortable with wifi, refrigerator and good sized safe for valuables

food at resturant was excellent, snack bar was very good too

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi