extra to use pool or park car

spa was great

the spa was great. restaurant very good home cooking. very pleasant hotel.

staff were all extremely friendly and helpful and the spa was on a special offer which was a bonus

helpful staff, a good continental breakfast, use of spa, but additional cost for a pool cap and for flipflops

had a long stay at the hotel and the staff have been accommodating to any and all requests- from laundry service

well soundproofed room (walls and windows) proper drinking glasses roof top pool with lots of deck chairs

there were ceiling tiles missing in the hallways throughout our stay, exposing the cabling and wifi repeaters

lack of staff in the bar area

no bar in pool area but understand that this would not be cost effective.

wifi was not very consistent

good wifi

nice local bar downstairs. very central, good facilities

wifi worked perfectly

our room 112 had a juliet balcony looking down onto the little square below us with a few bars

good basic hostal. but i paid 100 (double room 203) which is far too much. lousy wifi

the wifi could have been better.

the only issue we had was the wifi that dod not work well from our room. the rest was fine!

wifi was not reliable in our room.

central, friendly & available staff. excellent room & wifi.

finally, when i asked about laundry (what i had do to provide a shirt to be ironed), two different members of

wifi didn't work well, perhaps due my room was at the end of the corridor

sometimes wifi intermittent

no wifi in the rooms

the location was good with a ten to fifteen minute walk to the main bar and cafe area and a fifteen to twenty

i assume, when you arriving by car, it might be difficult to find a close parking slot

pet friendly hotel with private parking

pet friendly hotel with private parking

great staff, everyone polite, and the best thing is a swimming pool

run down room, thin walls, tiny parking where you cant fit you car even though its included in the price, rude

the new wifi works very well

wifi was only in first floor common area. it is supposedly being expanded to rest of the hotel.

was a problem with wifi in the room but you could get it in the reception area

wifi only in common

wifi signal was weak

the pool and garden are superb for relaxing after a day full of walking and visiting

all the staff were very friendly and helpful, breakfast was good, restaurant food was good and value for money

wish the pool and sun loungers had been clean

we used the secure parking of the hotel at no extra charge

very spacious rooms and communal spaces, great service, very good breakfast

was big with everything you need in it, including music in the shower ;) the patio and swimming pool were also

perfectly located for beach and the pool was fabulous excellent for the kids

a nice bar overlooking the beach a short walk through the pines

room size with a kitchen, and a generous breakfast buffet

bar and restaurant facilities were discontinued in mid september so there was nowhere to get a

smell of the bedwear - the laundry product had a strong smell that bothered me a bit

wifi was good quality

local bank holiday meant not catering and drinks were available at the pool

wifi was awful - didn't work for either of us

delicious breakfast, nice setting, friendly staff.

we really enjoyed the breakfast and the hotel grounds were peaceful

didn't work and room was very hot breakfast was a good price but would be nice to see fresh pastries and non

lovely pool area, entrance lobby and bar/restaurant good shower and comfortable bed very clean great value

wifi on room was not working (signal too low).

breakfast was more than enough for us

the pool area was lovely with a huge pool and a nice pool bar which unfortunately did not do snacks

disappointed regarding the spa, and also the unhelpful staff on duty that day

large reception area with lobby bar and buffet restaurant

breakfast and gym and sea view

the gym is quite old and doesn't have water

laundry service was a bit slow (>2 days)

breakfast, could get snacks for lunch at the bar area, bed was large and very comfortable,

terrace was large the superior room was big view was great on side parking

good view of the harbour, free parking and a very helpful receptionist

i loved the outdoor swimming pool

brand new hotel, lovely towels, beautiful shower the beautiful beach is a short walk the breakfast buffet was

immediately obvious room service, or pool side service, but we used the pool bar to get drinks and snacks which

swimming pool and the swim up room

booed a room with private pool on balcony, loved the idea of the privacy of having your own swimming pool , down

everything. good room, great staff and the morning breakfast.

it has a lot of parking space

beautiful hotel with big parking and comfortable room

the bar staff were helpful and friendly

the staff are very nice and parking on the property is very handy

quite far from the city centre, but if you have a car it's perfect with a lot of parking spaces.

25 minutes wall from the beach bar and restaurant attached brilliant air

wifi didn't work at all in the room and nobody really bothered about it

wifi sometimes dropped out but worked mostly well (not sure if weather also had an impact on this)

wifi

private parking and free internet

on site laundry and great restaurant for breakfast or coffee

spa facility not included in our rock-bottom price

wonderful staff there and the roof top terrace with bar service was beautiful

wifi was not always working very well, it was a little difficult to work, as the connection broke

property is beautiful - old andalusian house with great bar on the rooftop (excellent views)

32 for an armful of laundry

there was a small bar at the hotel where you could get a drink at any time

spa music in lobby very irritating and lift a tad slow.

the decor is lovely, there s a nice bar and there is even a roof terrace

the free wifi never worked

the laundry service didn t really exist, but if you were lucky one of the room maids would do some

wifi reception was weak, dropping off freqently

there was no bar in the hotel, but there were plenty nearby.

the wifi was good

excellent location, good wifi, and friendly staff. great value.

quite noisy room (next to the elevator, could hear others showering...), very poor wifi

- wifi was good

roof bar too cold at this evening time

they even provided a small bed, and treats for the dog, which i think made the hotel very pet friendly

excellent location very friendly staff and really pet friendly

i used the room laundry system but i had to ask the front desk where my laundry was, it was there at the desk

machine and caused congestion in that area, no hotel information folder in room breakfast times, laundry service

laundry costs are extortionate, i stayed an extra night and this was no problem - but 33% more

cost of laundry service very high

lastly, the wifi has a home page where you need to log in

from helping us navigate the local self-service laundry (the machines add the soap automatically unlike the

the wifi was a bit of a struggle, otherwise nothing to complain about

sitting room downstairs seemed underused and would have worked well as a small bar area

no bar which is a bit of a shame as they have a nice roof terrace.

while the room itself was petite, there was a proper desk, a strong wifi connection and it was very comfortable

pool was welcome for the extreme high temperatures

fast and stable wifi connection, in compare with other spanish hotel an excellent breakfast, comfortable bed

it is good enough for parking but far away from the attractions in cadiz

till late in the night with people hanging out the windows and also in the room there was a room service menu

the pool facilities were great

however a problem with the laundry meant the room was not ready and we had to try and sleep under towels

no wifi

useful things like, full length mirrors, fridge with minibar, tea/coffee in room, water and delightful touches

had to scan a qr code and negotiate digital interface to order room service or get a drink by the pool

restricted check in hours, poor wifi connection

staff very helpful, laundry service great and standard of food good, with amazing buffet breakfast

laundry service was excellent

charge for guests to use an indoor pool area which is described as part of spa circuit obviously in march the

indoor pool is a spa pool only-not for swimming

great facilities and spa area

gym needs a bit more equipment

the large confortable bed and no need for wifi password because is free.

again the bar area and array of drinks.

there wasn't a bar area, it was just a corner of the restaurant.

wifi was a bit patchy

beds were comfortable and the shower was fab, you had everything that you could need, including a laundry in

free laundry facilities was also a plus

there is a gym, a laundry and a roof terrace - all excellent

facilities were fabulous- pool, terrace and guest laundry were all wonderful

located in the city center, comfortable beds, free laundry and dryer, nice roof top terrace, seamless app-based

the pool isn t a pool - no bigger than jacuzzi.

small ocean view, nice rooftop swimming pool

it was nice to have the small pool and roof top to relax on at the end of the day

to beach and 5 mins into quaint old town with loads of bars and restaurants - even a small plunge pool on

the roof-sun beds swimming pool views

) we stayed for 3 nights and for 2 of those 3 nights we couldn't connect to the wifi

the parking was a bit tight. the laundry trolleys only made it more difficult.

for beach,and lovely walk to the old part of the city breakfast was good and restaurant and bar staff were

didn't use the restaurant, only time we tried to go in the bar it was closed for a group.

clean functional in a good location with helpful staff good wifi

good bar downstairs and good outdoor seating area

i found the laundry prices a little bit expensive.

hotel was very clean, breakfast and wifi was ok

wifi connection in room very bad. no english channels on tv

wifi was very patchy, also would have been nice to have tea/coffee facilities in room

the wifi didnt work good in the room

very good wifi connection

had to pay extra for sea view. gym neededore mats. no pool.

was average, and there was no bar in the hotel but not an issue as irish bar just

next to the beach. lobby is beautiful. staff very helpful. gym available

very bad wifi, facilities are too old, far from the old town.

laundry service quite expensive

is weird in 2025), there s no soap dispenser in the separate bathroom area for the bidet, the laundry service

opulence!!! amazing art all around the hotel. the pool and loungers are fantastic

nice infinity pool with ocean view

lovely pool area with pool bar and

laundry service was not available even though it was advertised as available

i enjoyed the buffet breakfast, but didn't used the room service as i preferred to do the rest of the meals

the pool is lovely as well as the upper deck with the roof shade that can be opened or closed

lobby bar closed? probably due to low season. nice bars and restaurants around hotel.

we had to buy it at the bar and take it back to the room

were charged 73 for a small bag of laundry

didn't have laundry service over the weekend

location (near the beach) + rooftop bar - perfect view

the breakfast is really nice there

wifi was excellent

no possibility to wash the laundry.

the balcony was handy for hanging some laundry items

we had free parking- it is under a surveilance, so we felt safe about our car

outside and is located right at a major 4 lane highway but it was quiet and offered free fenced parking

it has very easy access by car with free parking

30 am there was no bar or access to room service /snacks we requested snacks but we re told we had to pre

the rooftop pool is small but exclusive and has the most amazing view over the cathedral and alcazar, and

was a great space on top of the hotel and just as i was leaving i discovered there was a great gym

no restauramt or bar in january

beautiful hotel, spotlessly clean, very comfortable. excellent breakfast. staff were amazing.

room service was great

pool is also non existent

the gym is a super small room, not enough equipment and really room for 1 person at the time

just a little uncomfortable when it s us and him at breakfast pool and drinks

don t be misled by the suggestion that the hotel has a swimming pool (or even pools), spa and a gym

nice gym and sauna on rooftop by the pool

location and the pool were excellent as well as the spa that's included in the price

excellent breakfast and dining room

rooms spacious, breakfast lovely and staff exceptional

location and the pool were excellent as well as the spa that's included in the price

difficult to connect to wifi

traffic noise on front side of hotel: wifi did not work one night i was there.

previous comments we had no problem with wifi in room, the air conditioning was very effective, it was 44 the

weak wifi

the bedside light was broken, the wifi didn't work, and the rooms are not very insulated for noise

sufficient breakfast included in the price

lovely, albeit, basic breakfast

weak wifi

great wifi

did not know where to find the wifi information in our room and a piece of tile fell from the bathroom wall

value for money, very clean, comfortable beds, quiet room, good breakfast.

we had a room equipped with mini bar fridge but very old tv and old decor

breakfast was a little disappointing. not much choice.

lovely hot breakfast- bacon, eggs, sausages, mushroom and tomato, as well as the standard continental

desk staff very professional and attentive; we appreciated having soap in bath tub and sink; wifi works great;

no breakfast available for those departing early.

we took the breakfast there too and it was such good value for money

bar was always closed whenever we came back from dinner and staff refused to open, when all we

the staff is very friendly and there's a very nice breakfast

would have been nice to see the bar open

really a criticism, but there is no laundry service available, although there is a laundromat around the corner

staff were friendly and gave good advice about where i could do my laundry (as the hotel does not offer a

the wifi connection was unstable occasionally.

wifi was horrible ud83dude1e

good wifi

laundry service which was both prompt and cheap

wifi good very good value for money in a good location

wifi

near the center, a supermarket, bars and restaurants nearby, spacious and clean room wifi- very smooth

also the adjacent bar whipped

could not use the terrace and wifi not great

it was in the corner of the building where there was no view (a small window with bars), and the wifi was terrible

buses or tram to and from airport to link to plane but taxi ok restaurant and bar not open except for

good location. pet friendly

no bar or outside area

downside was very poor pool that was not at all inviting to use even if it was hot weather

we used all the food services as well from room service to the restaurant

is pure luxury, the room was amazing with many surprising little touches, and the garden and bar area absolutely

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

the rooftop pool and gym - better not have them at all, they were small and just disappointing.

room is too simple. no bags for laundry, no coffee or tea in room.

no bar in the hotel

snacks in the bar were good. should be advertised better

really a problem as bars and restaurants so close but there seemed to be a bar in foyer which wasn t open

the location is good, with restaurants close by, plus food available at the bar/room service

terrible hard bed, dark room, no complimentary water, no laundry service

access to bath/shower because of large fixed glass shower screen, laundry sub contracted and very expensive (1

wifi is tricky to access and the personal data

wifi didn t work in the bedrooms that were in the spa building

did not use spa as only stayed one night

could be useful have a menu with the prices for the room service and clear istructions to watch tv

very good, free wifi and reception printed me some tickets free of charge

drinks in bar very reasonable

wifi was offered but you had to pay extra if you wanted the quality of wifi that was good enough

pet friendly

laundry was not available

desk, very kindly offered to take wash the jeans, for us, at her home as there wasn't any laundry service

good sized room with balcony and a drying rack (to catch up on laundry)

lovely relaxing hotel lovely bar and outside areas and pool

beach (which is the highlight of it), but even with covid i couldn’t get any work done with kids shouting o

breakfast and bar service both excellent

no tea/coffee facilities in room wifi patchy outside of reception soundproofing between rooms could be better

2) the wifi in the bedroom was not good at all

the location was very good, not far from the city centre, where we could find parking

the villa is beautiful & we thoroughly enjoyed the chilled out vibe around the gorgeous pool

parking on site

there is no room service, telephone, complimentary water on arrival in the room and the wifi has a poor connection

parking can be a bit challenging, as spaces near the entrances are limited and the mall's parking

plenty of parking lots and the train station is nearby, so you can reach surroundings easily for a low price

the parking was also very convenient and easy to find

room service was also available, plus there was a mini bar, but i didn't use them

breakfast super

outside area with 2 pools and a bar very close to restaurants and bars clean and very

the pool bar could have been open.

super plenty of space, breakfast is pretty good

when i did so, she was very off hand, pointed and told me to go put it in the laundry basket at the other end

free parking

no bar open onsite by pool it was shut, having to get dried to go to bar next door was not fun

excellent bar and pool facilities with nice size room and balcony

barman was completely disinterested in serving us, even though we were a group of 10 + 8 kids

wifi being cut quite often

no mini bar and no english tv channels

good location and wifi, nice bathroom

every day room service

wifi not working, i needed to hit the wc to make it load the water, coffee machine not working, no

pool bars don't serve food and most people seem to do half or full board, the beach bar food was not

nice view on the golf courses from the terrace

no breakfast room service

our kids really enjoyed the play are on the property

the temperature in the spa was slightly low so we got

very relaxing by the pool and in the spa

had a lovely room with a balcony overlooking the golf course which was great

comfy bed, nice pool, and good food.

room service knocked on our door at 11:00 to clean, not sure if there s communication with

breakfast had a lot of options, never left hungry

as there is no sound deadening material and the bar rocked a kid party every night

the aquafun area for kids.

great facilities. kids loved the waterpark and the variety of food was great.

was great with pool view, very clean with sanitizer provided which was an excellent touch

small pool (symbolic), but there was one

the indoor pool was super nice and veronika loved the kids club and i enjoyed the exercise program every day

wonderful pool area, friendly staff, beautiful views of the golf course and ocean

the aqua sliders are great fun for the kids, especially the older ones

very nice location and beach, garden, kids playground, friendly staff

it is a big place, so breakfast / dinner can be full of people.

no laundry service

sangrias at the bar and restaurant were so good

definitely a great spot to kick back and relax, while the kids have fun at the pool

the kids pool is really good

pool food

expensive laundry service and restaurant does not open till 8pm.

bad wifi and supplement for everything

hotel with amazing views next to the golf course

love the fact that it has a pool for adult. the breakfast is amazing, specially the smoothies

friendly staff, amazing breakfast and bar snack menu -

there is a buggy bar for

wasn t able to use the wifi to connect to my device in my room

excellent golf facilities; excellent staff; buffet breakfast/dinner was superb

the pool, room and breakfast were fabulous.

room needed more drinking facilities, coffee tea and milk poor mini bar exceptionally expensive

the courtyard bar was not open

the coat hangers bar was too high in the wardrobe, difficult to reach.

bar fine and not expensive

poor wifi signal in the room - i had to go to the bar downstairs

everything perfect but internet - wifi not strong.

there was plenty of parking spaces

really friendly with excellent bar and restaurant .

motor inn with a pool in the middle of spain

we didn t use the pool but it looked perfect and the sun terrace was ideal for a short stay

everything about los helechos; great central location, our room on the rooftop was amazing, the pool was refreshing

wifi needs improvement

stunning decor, courtyards, terraces, lovely pieces of art, full of plants, roof top swimming pool, lots of

breakfast was an item by item choice you made in the cafe/bar

laundry men very noisy at 6

old dated, no room service,

unfortunately building work made the pool largely inaccesdible.

the bar was well stocked, a gin & tonic was very generously proportioned, restaurant food was good and

staff excellent, swimming pool great, fantastic location

our room and the bar area were tastefully

wonderful rooms, courtyard and bar area

we stayed there with our two teenage kids and would definitely stay there again

spacious room with modern facilities, excellent wifi

close to the beach and also local bar and restaurants

bar on the top floor was the key highlight plus extremely friendly staff and a central location

location excellent, nice rooftop bar with panoramic views. helpful staff

wifi was weak and dropped off very often

the rooftop bar is beautiful

we asked on the morning after going down stairs was breakfast as we were directed into the irish bar - when

staff quite helpful, good parking available, clean rooms and reasonably good wifi

no bar or cafeteria throught the day on specifc times

staff we very accommodating, rooms were clean and comfortable, the pool was lovely

rooms are confortable, the pool is big and has a wide area around with grass, tables and chairs where you can

it was disappointing that a hotel in spain does not use real orange juice at breakfast