wifi is not working in the room

wifi was a bit hit and miss

nice small bar where they served breakfast

lovely little bar which was convenient

only the wifi wasn't

laundry service listed on facilities and no laundry service available

bad wifi, no elevator and we can hear the room next door

a kettle would be useful in the kitchen

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

no wifi . no proper bathroom equipment such as toilet paper and shampoo

reluctant to offer an iron and ironing board. no laundry service

location is perfect but the roof bar only opens in the height of summer

access to the rooftop bar area was closed

minutes walk to beach,they have good staffs, clean room everyday & so quiet inside my room, good wifi

although it would have been better if i could have sampled the rooftop terrace and bar as unfortunately this

location, comfy beds, hospitable welcome from owner,attention to detail,wifi super fast!!!.

the wifi was really good, for those who dont know, internet in spain is very hit and miss

wifi didn't work in my room at all

i didn't get the wifi password because i thought more questions maybe will bother her more

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

so modern and an amazing view of the golf course and mountains in the background

great room, really nice pool. bar and food service was great. excellent breakfasts.

my room overlooked the golf course, the bed is extremely comfortable and huge, i nearly lost my girlfriend

good location very near to puerto banus shopping center el corte ingles and la canada golf course was lovely

the spa was closed and pool was not heated

suitcases and laundry trolleys pulled along tiles ground around pool was annoying

would have liked small extras in my room: laundry bag, tv channel list, slippers to walk with in the cold tile

an in house massage and gym

great place, central. great pool, restaurant and gym

wifi: the wifi connection was very poor in my room, and mobile data (i used lobster) barely worked,

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

laundry services /room service

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

pools, great garden with exotic flowers, chill area, 3 bars, restaurant, playing area, area for kids, animation

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

breakfast is excellent

great breakfast sitting next to beach - lovely

apartment was a little tied. kitchen need renovation. only two main lifts, so very slow.

need better pool service . it s okay but could use a little improvement .

golf course

great spa and golf course and a great get away

20mins in a taxi to get to old town marbella (advertised as 5-10mins) kids not allowed in the gym, so what can

was decent - away from the crowds and kids in banus

checked in and he had thrown his laundry into the hall (which was still there the next day)

paid wifi

rooms, maid service was excellent, attentive staff, great location, breakfast was delicious and fresh everyday

to add room service do a small refurbishment and if its not tooooooooo noisy

wifi connection could have been better but nothing worse than most hotels anyways

such a big room. what about some nice armchairs and maybe a gym at the hotel too.

small kids pool in well maintained gardens staff really good from cleaners to reception and pool

great pool for kids and adults, and location

pool view room, really really good, great staff and the rooms were always clean and very

overpriced and not good service on the restaurants inside the hotel. gym was closed.

pool was great and lifeguard were great too,looking after all visitors and desinfecting everything

wifi was great we had no problem at all

free parking with a private secure underground reservation space

place to play for little kids neither in resort (except pool) nor around… nearest location where you could

well equipped kitchen and a washing machine- everything you need travelling with kids

laundry was really expensive, the bed sheets were never changed during our 1 week stay

no shower gel refill, poor room service with no complimentary water except the first 2 bottles

great for kids good breakfast very clean good facilities

selection of food at the restaurant breakfast probably best meal good selection of food but not much if you're

pools are big and clean , the kids loved it, private beach 1 minute away

lots of kids, and kids stuff going on, unfortunately i was travelling alone so found it to be a little

rooms, great staff, big breakfast/dinner buffet, pools, other amenities such as gym, sauna etc

a little more and that children's club staff could have made more of an effort to get younger kids involved

the management allowed 100 american school kids in for four days who were poorly managed and allowed to do what

kids pool is ideal for a toddler at only 400mm depth

wifi was only working in the reception area, it did not work in the rooms, on he balcony it at the

the spa has room for improvement and small circuit

rubbish wifi and only 1 english chanel sky news

room service was very poor as quite a few amenities were not replaced after we had used them

lovely pool area and great suites

the laundry given took two days, as it wasn't given to me until after 5

the indoor pool and gym are a bit grubby

adults only type holidays, or family holidays, with a full schedule of activities for kids throughout the

would love to have the rooms with jacuzzi made available for families with younger kids.

to come out to cook for you which didnt happen so had to get other member of staff to go in to kitchen to get

room service was the worst i ve seen

at reception, in the restaurant, in the spa - everyone is so attentive and friendly

said no children in the pools, i'm a parent and understand that kids love to swim

the staff has been outstanding and the breakfast has also been to die for

one of the staff serving evening meal said there was no kids menu and refused to accommodate our children with

no way to do laundry on the weekend.

i booked the semi-private pool room, i would

was perfect except the guests next to us were very loud, their kids very inpolite knocking randomly at dors at

excellent facilities, good gym and superb breakfast.

ok gym and good sauna room, with jacuzzi, steam and

the kitchen is perfectly set

wifi did not reach the top floor in the apartment

spa bath wasn't working in one of the en-suite bathrooms

kitchen cupboards were a little difficult to open and close because they had modern push closures

the apartment was superb, clean with a double size balcony overlooking the pool and beach

eddy's bar was great too as were all the restaurants, the pool facilities and the spa

ac within the room wasn t working properly, also the room service menu could be better

spa also does not have changing rooms on the ground floor (you have to take stairs to get to them)

beautiful hotel. the room was big and the breakfast fantastic.

played a lot of golf

also the hotel offers no laundry facilities, merely a phone number for an external laundry

there was green tea, but the next day there was none and the staff does not want to look in the kitchen to see

food excellent and spa great

no kids lol

breakfast and not having kids around. very good gym.

we really liked that there was laundry service

laundry is very cheap and convenient

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

the healthy food washing -laundry room service

the heated swimming pool, spa area, and gym are fantastic

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

lovely swimming pool. beautiful spa. near to the beach. dinner and breakfast excellent.

staff were exceptional, with excellent kids club and activities

the room was nice near the pool, craze golf, table tennis all good. food was good and varied.

very nice pool, perfect for kids

internet was very bad, we were on the 1st floor and we could not connect to wifi - it said that the hotel has

excellent wifi connection

pet friendly but stupidly expensive per pet per night

clean room, friendly staff, wifi works good. we had a nice view to the seaside.

price, parking possibility, wifi

spa should be warmer, no hairdryer in spa

however it did make getting to the gym and spa area more difficult and i could hear the work whilst i had my

general feel of hotel , great breakfast in lovely setting , convenient gym

all loved it, the kids especially loved the chocolate lady who brought us chocolate for our pillows every night

excellent gym with fully interactive card and weights

i loved the quirky environnent, the small pool, the amazing terrace, a wonderful room in what appeared to be

didn t try the restaurant although heard good things and bar service by the pool was very good

there is a sunbathing terrace, beautiful garden and a plunge pool - cold but so nice and refreshing

find, love the quiet location and lovely secret plunge pool area, the food is amazing fantastic evening meal

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

they said we had to use their laundry service which would cost a fortune

wish i had an iron in the room but they had laundry service

the next day asked again said they didn't have an iron but laundry service

they suggested the laundry service

to pay for laundry service because they refused to give us an iron

wifi was terrible all over the property

(i think this is the most epic place of cipriani, such a cool, relaxed vibe) the breakfast isnt the regular

we were right next to the nobu pool

and last but not least, this was the best gym ever

s not exactly a disadvantage but i wish there were golf carts from the room to the main entrance because it

they offer you with various activities for family and kids

some areas are a little shabby one pool has slime liner chipped plaster

breakfast, spa, swimming pool, green surrounding and of course great kids club for own son

with excellent facilities such as the indoor & outdoor gyms, pool areas and a mutitude of restaurants and bars

the kids club was amazing, and my children enjoyed every moment of it

breakfast was a bit disappointing with limited options.

good breakfast included in the rate

breakfast is terrible luckily there is a nice bar close to the hotel

also, a lot of the machines within the gym were out of service and there was only one restaurant open throughout

the spa was amazing, and the pool was very nice

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

location, staff were very helpful and lovely pool area and hotel very clean

location, beautiful view of the mountain and the sea, good room service, nice staff

could have spa facilities like plunge pool saunas etc

every single day, we had issues with ac and wifi and therefore had a worker in the apartment everyday to check

the pool, the stuff, the rooms are clean and well equipted

are a bit ‘tired’ but apartments with great sunny terrace are very comfortable for stays with kids

no music round the pool so not much atmosphere

did not enjoy the fact that they accidentally threw away my laundry and denied it

the kids pool wasn't open, and no steps were taken to open it - breakfast was pretty average - staff

gym didn t open till 10am.

didn't work in the room, in the gym and in the pool

enclosed heated swimming pool included in price of room (apartment)

no room service, no laundry

machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want

location in the center 15 min walk to old town pool sea view

we loved the people at reception - we loved the pool area and pool bar - we loved the location first and foremost

location, quiet, big supermarket within 100m, helpful staff, nice cafes and restaurant on site, a spa facility

the small kitchen is a great convenience to prepare some breakfast and drink coffee or tea

wifi was good, and the apartment was cleaned each day, which doesn t always happen in apartments

negative would be the pool is a lot smaller than images suggest but always beds available, a bar and terrace

parking is okay but not for the faint hearted and anything bigger than a golf park elsewhere

e bday girl is haaappy)

pool area was the best part of this place, but no lifeguard to tell the kids not to use huge blow up bananas in

nothing not to like, but a bar service at the roof pool would be great for a cold drink.

no bar on the sunroof but didn't spoil our stay

nice swimming pool on the roof and tasty breakfast

breakfast is really good too

also had a very good laundry service which was great value at less than a euro for underwear and returned the

great hotel, wonderful helpful staff,breakfast selection really great

the gym was small but it was perfect for what i needed

beautiful rooftop pool and bar area

breakfast was all encompassing and there was a lovely bar and restaurant to enjoy

we're glad we didn't think of doing more laundry the size of the bathroom is very small, it is inconvenient to

had a room under laundry room so a little extra

there is no self laundry area

special shout out to oxana who did my laundry and had really good english

small room and wifi wasn't working

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

was not open early enough for us before golf

2) gym could do with more space and variety in equipment

lovely bar and outside areas and great facilities - we used the gym and swimming pool (there are 2)

lourdes in the bar was lovely too and very friendly

rachel and anna went above and beyond to help us with our bags the breakfast crew i cannot remember their names

beautifully restored a really simple but elegant room excellent restaurant for both breakfast and dinner

wifi unreliable

the breakfast each morning was excellent, and every single member of staff we encountered was warm,

service, excellent location, stylish and modern decoration, comfortable rooms, and a delicious breakfast buffet

bed sculpture fish in the court yard complimentary mini bar personal one to one service from the staff location

breakfast was also outstanding

issue is that the pre arrival instructions were not clear enough about how to drive there and the parking

location was great and offered parking nearby for free

staff welcome parking service

the house we were in had a shared living room, kitchen and a big terrace (apart from the room's terrace)

the kitchen which we did not use, due to eating out was very adequate for self catering

wifi was a bit erratic on our first night - this was sorted the next day couldn t find any

wifi slow

were excellent we asked for a late check out and this was facilitated very friendly and accommodating there was

kitchen could have better cooking facilities

maybe put some tea & coffee in the kitchen.

the speed of the wifi was very good and the staff was also very friendly and helpful, both before we arrived

one bed extremely uncomfortable - not useable lacking some things in kitchen such as cereal/soup bowls insufficient

the room and room service were excellent

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

free access to beach bar and pool area with super comfortable chairs and beautiful trees and overall ambiance

floor -2 at night for a light supper soulless. no atmosphere. we preferred room service

rooftop bar was

room service menu barely has anything

from the front desk staff, to the housekeepers, to the laundry staff and room service staff

received the champagne, fruits and birthday cake, it was really pleasant and also we got the late check out

we had teenage kids with us and they loved it as well

only small disappointment was lovely pool wasn t heated

the staff they did have, worked very hard and did a great job, also the beach was too rocky for kids to play,

staff were good though bar staff could have used an assistant and the woman in the golf shop could work on her

it would perhaps be the location unless you have a rental car or plan on utilising the beautiful golf course

not great explanation on check in and very very narrow parking with other residents complaining

i asked for a prior tour of the golf course on a buggy

no in room tea facilities or hotel bar - lack of atmosphere and not everyone plays golf !

parking is safe inside the property you access via the gate

the honesty bar was perfect to use whilst relaxing by the pool in the well kept gardens

there is also an open bar where guests can get everything they need at reasonable prices

breakfast is fabulous - home baked gluten free bread for me - and the honesty bar and treats are the best i

truly terrific hospitality with a fabulous, spotless, room and an open bar based on trust

probably good stop for walkers but don t go there for tennis or the pool

impossible on sunday due to lousy parking along access road

breakfast (nice fresh orange juice but the rest is forgetable)

bed was very hard the hair dryer didn't work and the fridge in the room didn't work and the breakfast was a

s not that i didn t like it because i knew about it but don t expect to have good wifi anywhere besides

also no bar as they stated in the

the room was pristine clean - a lot of details and surprises during my stay - the view from the pool area and

parking was safe but on the street in front of the house

property looks nice: it has a tasteful decor and an attractive pool (which we haven't used)

have been good to be able to get a light lunch at the hotel so we could just stay by the lovely pool/ terrace

information about the hotel, local facilities & sent us a whatsapp message with room door codes & bar list

the breakfast has a small selection but everything is fresh

general we liked everything, if something could be improved i d suggest heated pool- we visited in the beginning

rooftop terrace and swimming pool is awesome

room/wifi security vg too - we ll come back here another time to see estepona properly

our room was quiet and the wifi worked well

very small room no wifi on 3rd floor overpriced for what was on offer

wifi worked without issues

the underground carpark

wifi was poor, it worked better outside the hotel than inside

laundry service very poor

room service price is a bit excessive

room service food excellent and nice selection of things for breakfast

bathroom toilet tucked in corner suitable for kids but small area for adults over 6 feet tall

lunch was very slow and not great kids options

was no wifi as the internet was not connected

shutters not changeable and only a thin net covering so lights from the town shining in all night kitchen not

kitchen could do with a kettle

the evening at the hotel bar followed by dinner at the tapas restaurant was absolutely fantastic

beautiful place, excellent service, awesome rooftop bar & restaurant. great location

no gym or pool

spa was still closed from covid but otherwise the hotel was perfect

spa didnt open until10 and we needed to leave early - would have liked a little earlier opening

value for marbella, the gym is very well equipped

served in a general restaurant and bar area

lovely staff......... particularly good looking receptionist :) fantastic pool!!

free parking space

the wifi in the room was quite week so i could not work on my laptop in the room

fantastic home-made food and the breakfast should not be missed

pool area and all outside area needs an investment, not very inviting - there is labour on the

for them to help me make it special for our 25th wedding anniversary and we got a few plastic petals on our bed

great view,easy parking,rooms and wonderful and outside patio

the host was lovely, the breakfast delicious, we loved the location too

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

we enjoyed the quiet surroundings of the property until the last day when they put the beach bar up and it felt

lunches and snacks a bit on the expensive side 4 swimming pools, plenty of sunbeds and umbrellas

was hoping the spa was going to be finished by my trip but wasnt yet completed

exceptionally friendly staff, nice drinks were offered, the breakfast buffet is amazing and truly everything

the honesty bar was well-stocked and a great place to chill out after dinner

from the bar and write down what you'd taken

new villa with a beautiful pool and exclusive interior design

decorated beautifully, with a lovely pool area and roof terrace

the whole property is exquisite, the pool was great and extremely clean, the staff were friendly and helpful

pack provided to get you started for laundry/washing up dishes

water pressure on showers very low, no basic wash up or laundry liquids etc

laundry washing machine

they even give you a small kitchen package including 2 tabs of laundry detergent and soap/ sponge for the dishes

also we had to buy dish soap, laundry detergents and other things for the kitchen

had two plush toys that disappeared, probably they were wrapped with the sheet and sent to laundry but never

fabulous hotel - luxurious rooms with really comfy beds - restaurants and bar lovely

hotel room spacious, beautiful sea views from balcony

only had two negatives for this place - the wifi in our room (240, the farthest away from reception) was poor

tried to rub us for extra 160 euro insisting that we haven t paid for the pet

iron at all, all laundry service 24hrs even to press a shirt not good for the size of the hotel and 4 stars

didn't like the fact that you do not have access to an iron - u will have to pay for a laundry service if you

helpful staff, amazing entertainment and the staff of the activities, great entertainment for kids and

gym was awful and no dumbells were in there, just 3 cardio machines and a rack with no bar or

the location was good, lovely breakfast, pool area was wonderful.

suite was excellent, gorgeous views, very clean hotel, friendly staff, great facilities , great kids club, great

kids club was fun too for my kid

were with kid the kids club was fantastic and the staff of kids club was awesome and kind my kid love

kids club was fun too for my kid

big rooms. nice pool. very child friendly place. good breakfast.

separate laundry room with dryer was excellent

beautiful garden, friendly staff, eva and lola from kids club made kids happy.

neatly spaced apartment blocks, clean and manicured lawns and ample open (and car parking) space

neat, tidy, comfortable and good decor . lovely breakfast. welcoming and friendly staff

the apartments are massive and the kitchen is top-tier; it had everything we needed for a comfortable stay

could of had the bar better stocked.

the traffic noise and the speed of the wifi

nothing - great room, secure parking, great location.

comfortable beds, wifi was ok, shower was good,view of the sea.

is quiet thanks to double glazing, had a deck overlooking the sea, rooms generous in size and parking onsite

parking available

chosen for location pool nice but uncared for comfortable

plenty of parking and room was lovely

wifi needs a boost

the pool and location

unforunately i dd not try the other 3 main restaurants on my stay but the bar food was very good

the bar has always been good but the kitchen is

loved having the very tasty breakfast on the terrace in november

the bar has always been good but the kitchen is

best breakfast we have ever had served in the wonderful grounds by fab staff! truly exceptional!

beautiful infinity pool, amazing views from royal suite, luxurious, great facilities

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

the pool sauna steam gym area was fabulous

the pool sauna steam gym area was fabulous

our private accommodation was exceptional, featuring our own swimming pool and both an indoor and outdoor bath

the laundry is poor

breakfast was ok. the hotel had no iron available only 24 hour laundry.

they have a laundry service but i would not use it again

an iron to use in my room and was informed that this was not available, however, i could use the laundry service

irons in the hotel at all for your laundry