i have previously stayed in the 2nd best room with the pool and this time it was a suite and i was surprised

food is amazing. great facilities - large rooms, multiple pools for sunbathing, good gym, etc.

the room and views. the all adult pool.

breakfast service, beautiful way of starting the day in the garden

the bar has always been good but the kitchen is

has a locked parking for your car

was really unexpected - wifi 1 per day

parking in front, spacious room, nice personal and compatible prices

also the plenty of parking spaces and the security of the area

kitchen staff seemed to be trying hard

had two plush toys that disappeared, probably they were wrapped with the sheet and sent to laundry but never

breakfast was excellent

beautiful setting . luxurious, spacious. indoor pool for this time of year . staff exceptional.

kids club was great xx

we got a good rate for bed and breakfast compared to other hotels in the area

laundry washing machine

water pressure on showers very low, no basic wash up or laundry liquids etc

pack provided to get you started for laundry/washing up dishes

they even give you a small kitchen package including 2 tabs of laundry detergent and soap/ sponge for the dishes

also we had to buy dish soap, laundry detergents and other things for the kitchen

privacy of our bungalow (casa pino), and the amazing infinity pool - floating in the pool and watching the

location,infinity pool, calm and relaxed atmosphere

the pool sauna steam gym area was fabulous

the pool sauna steam gym area was fabulous

casa pino was something out of this world with its outdoor bath, plunge pool and boho decor

very helpful staff, beautiful roof top bar with views of the city

i would like the hotel to have a pool.

highlight was the rooftop bar with gorgeous sights and cocktails

would be great if it had a spa or gym.

great rooftop bar with delicious cocktails

was no wifi as the internet was not connected

shutters not changeable and only a thin net covering so lights from the town shining in all night kitchen not

kitchen could do with a kettle

very small room no wifi on 3rd floor overpriced for what was on offer

our room was quiet and the wifi worked well

the reception staff were very helpful and i got an early check in.

wifi worked without issues

the wifi was strong

perfect location, awesome views, awesome view from rooftop pool zone. new hotel, good breakfast.

great rooftop pool with bar service

if you liked the vibe of a city centre hostel when you were young but now you have kids or some more money

staff very friendly and helpful had a late flight so late check out no

check out a little complicated. wifi not great.

a small court for football and basketball, the mini market has all the essentials, and the laundry room is

was more than expected i loved we got ground floor apartment great for kids they loved it will definitely stay

shop and bar and big pool could stay open till later in the year

ants on the kitchen worktop

pools with great views, amazing for relaxing

parking is safe inside the property you access via the gate

there is also an open bar where guests can get everything they need at reasonable prices

parking is great and the building a gardens are superb

truly terrific hospitality with a fabulous, spotless, room and an open bar based on trust

va, wine, beer, soft drinks,

from the front desk staff, to the housekeepers, to the laundry staff and room service staff

hotel, extremely helpful staff, delicious breakfast with great variety of foods, wonderful spa and hot sauna,

also, room service was really good, exactly what was expected

too many loud golfers that took over the only bar open. it needs addressing by the management.

swimming pool, gym, lobby, staff in short every thing in this hotel is excellent.

staff very friendly and helpful lovely location - peaceful no pool (but we knew that when booked) and only a

a pool /spa would be nice

wifi quality not great

good breakfast , very fresh .

we knew in advance it s just a shame the hotel does not have a swimming pool to enjoy the sun

was very clean beds very comfy we stayed to go to liv golf tour enough bars to suit and hotel owner very

pool doesn t open till 11am, but apart from that everything was perfect.

the gym is no actually a gym, but an accumulation of treadmills w/o weights or machines to exercise

breakfast outside by the sea

we have been upgraded free parking

good breakfast included in the rate

location, clean, friendly staff, flee parking on the front of the building, very pet friendly

pet friendly but stupidly expensive per pet per night

clean room, friendly staff, wifi works good. we had a nice view to the seaside.

excellent wifi connection

internet was very bad, we were on the 1st floor and we could not connect to wifi - it said that the hotel has

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

great value holiday for me and the kids

my husband had recently had knee surgery and the bar and pool staff were so kind to get ice for his knee

24h room service in a hotel that is usually crowded is not the best way specially finding difficult to

wifi was great, hotel was so clean and there was always lots to do

we loved the pool area, gym and swim up bar

pool had just shut before my arrival in late october even if weather was still decent

the rooms are clean and comfortable and there was plenty of parking spaces

quiet and perfect for relaxing with the best pool and garden area and magnificent breakfast buffet

pool, ample and recently refubished rooms, excellent staff, great food at the san roque gardens

also the hotel offers no laundry facilities, merely a phone number for an external laundry

range of toiletries, comfortable beds, quiet location and fantastic wifi

clean. comfortable. stayed there many times. i use it for golf tours in spain

he returned it to the kitchen and when it was returned to me it was overcooked on the outside and still slightly

wish gym was open earlier & later hours, also that spa pool was included in price

laundry is very cheap and convenient

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

we really liked that there was laundry service

the healthy food washing -laundry room service

very new and modern, great staff, big room, good food, fantastic pool

room service included a delivery charge of 10 euros, which is unexpected for a 5-star hotel

asked for a breakfast to go on the way out since we had an early flight

the spa facilities were great and we enjoyed our massages

everything was fabulous the location, golf courses, staff were amazing!

the staff at the reception, la loggia, eddy s bar and concierge are excellent

the massage in the spa was excellent, the gym was fantastic

room service was overall very convenient although a bit

lack of kids only area at the pool

kids club also very nice and a lot to do for the kids

the golf course is also absolutely amazing

no screaming kids, because it's adults only

the facilities are exceptional; especially the spa and quality of food at the pool bar

they ran out of the delicious frappe latte by the pool bar haha!

a better gym would be good. i had to join a local one instead.

they ran out of the delicious frappe latte by the pool bar haha!

everything except the gym

your el paraiso golf club where food was excellent rooms were excellent and clean staff very helpful and friendly

comfy and clean great bar man he was lovely

cleaning could have been better. ac in the room was a bit weak. the gym equipment were broken.

the pool the grounds where spotless

would have been good to have small playground for younger kids

property, clean and well kept pool, own underground parking space

the kids didn't find this much of a problem

pool was the highlight as its like a bath it's so warm

not many facilities for kids just swimming

laundry was really expensive, the bed sheets were never changed during our 1 week stay

the staff in general were very good, but the kids club staff were brilliant.

i cannot recommend this place highly enough, they also had entertainment for adults and kids, we didn't attend

probably best meal good selection of food but not much if you're vegetarian or vegan, no kids section for food

slippery pool floor

the first time i had a meal there so there was nothing to improve on later in the season when the pool area is

high and none of us wanted more than coffee, roll of bread with oil and tomato which we had in a bar just 1

location, peaceful, sun terrace & pool to cool down

pool and sun

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

spacious rooms, excellent balcony and the facilities were very good. great pool area!

i also used the gym which was brilliant loads of

booked a superior family room for 4 people but the kids was meant to share a bed ( i didn’t read the small

hotel app worked well for all information and spa bookings

the wifi in the rooms need definite improvement.

reluctant to offer an iron and ironing board. no laundry service

top floor you can hear people coming up and down stairs from the roof bar at night

access to the rooftop bar area was closed

ni restaurant or bar available on arrival

although it would have been better if i could have sampled the rooftop terrace and bar as unfortunately this

neither could they tell me the wifi password to use my ipad

nice small bar where they served breakfast

a bit with language barrier- but we re in spain so we need to learn more spanish

very poor wifi in the rooms

no wifi in the room.

laundry service listed on facilities and no laundry service available

bad wifi, no elevator and we can hear the room next door

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

no wifi . no proper bathroom equipment such as toilet paper and shampoo

a kettle would be useful in the kitchen

the wifi was really good, for those who dont know, internet in spain is very hit and miss

if you are looking for a comfy bed, great wifi,

very noisy and wifi didn t work

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

it's clean, comfortable, there's a free breakfast and wifi but the best part is the lovely lady who

suitcases and laundry trolleys pulled along tiles ground around pool was annoying

would have liked small extras in my room: laundry bag, tv channel list, slippers to walk with in the cold tile

nice and calm, lovely pool area

the pool area is beautiful

gym was almoat non existant

setting and spa are amazing size of suite and amazing bathroom and comfortable bed breakfast buffet no curtains

gardens, pool, gym, communal areas were great

we were surprised at bow spacious the rooms were , they are the perfect room for a summer holiday with big bath

the spa is worth a visit

beds by pool could be more comfortable and more of them. it gets busy

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

laundry services /room service

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

promotions on drinks at the bar e.g. 2 for 1 etc

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

great breakfast sitting next to beach - lovely

room service food was not very good, soggy sandwiches

gym are a bit tight some common areas and external timbers etc need upgrading.

checked in and he had thrown his laundry into the hall (which was still there the next day)

wifi terrible... breakfast average..... shower terrible....

lack of room service. that s all.

room service was bad i left the clean my room badge in the morning and when i came at evening

of hot breakfast food and dinnerware, unfriendly arrival checkin by male receptionist, wifi on request only

there was a pool we didn t get to use it it did seem a bit crowed but still looked lovely and had a bite to

large groups of golfers. poorly flushing toilets. traffic roar from adjacent main road.

wifi was awful throughout even wifi zone, i travel for business and could not work will make me

small kids pool in well maintained gardens staff really good from cleaners to reception and pool

breakfast was plenty and very good, staff were friendly and helpful

the laundry given took two days, as it wasn't given to me until after 5

closed because its low season, but i preferred it being quieter and there was an indoor pool and gym/ spa where

the water from the indoor pool was a little cold.

restaurant malagarian- we ordered the sample dishes with wine selection - amazing best dinner my kids are 16

perfect stuff, food, the lounge of the level, swimming pool and the activities at the pool for kids specialy

options are limited and room service stops at 11pm

headed to bed ready to use all the facilities for the weekend ahead - we were told that the spa was being

on their face we were really made to feel welcome the room was excellent, the restaurant and bar areas were

have two children, one only 7 months old - we called once, whilst we were at the airport with our kids stuck in

and bar areas were always vibrant a trendy dj in the background played great music plenty of parking the menu

no way to do laundry on the weekend.

so friendly and great with kids

our room was very spacious, breakfast was delicious with a huge variety, we enjoyed the pool area, and the

the main pool area was really nice, we spent most of our time there.

in may beach bar was closing early some days

the kitchen is perfectly set

setting with a magical view of the pool and sea

wasn t that clean, dust in the fireplace and second bathroom had a dirty bath

the apartment was superb, clean with a double size balcony overlooking the pool and beach

wifi in my apartment was not working

a bit noisy. only one socket. wifi was naff.

staff were really friendly and the wifi was excellent

very cheap very nice staff wifi was bad the room was super cold

very weak wifi

there is no wifi password written anywhere in the room

great room, nice view, mini bar and laundry. perfect and the staff was great too

there is a small gym

perfect location staff friendly very clean small gym but sufficient

gym was perfect for a morning workout

clean air conditioned room with good wifi and fridge

hostal operates a laundry service next door, too

staff laundry room

the gym js falling to pieces needs a urgent upgrade

kids screaming in the next room may as well have been in our

was difficult to book for two adults and a child so i just took my kids in with me and we slept together which

and dinner over looking the pool in peace and quiet

breakfast could have been warmer but that’s expected

irons for guest use(i like to iron my clothes myself) but they do have a 24hr laundry service

bed breakfast was very good and gives multiple food choices they also offer a laundry

they didn t provide an in-house laundry service.

the pool was close...because is almost winter.

kids enjoyed staying there

parking process and communication

kids club is average, the bike rental was overpriced so there is not much you can do on a rainy day

great tennis club, kids club and gym

the spa is also very nice and the hamman treatment was

however it did make getting to the gym and spa area more difficult and i could hear the work whilst i had my

wish i had an iron in the room but they had laundry service

the next day asked again said they didn't have an iron but laundry service

rooms need a bit of updating, laundry service very expensive, not much in walking distance

to pay for laundry service because they refused to give us an iron

they said we had to use their laundry service which would cost a fortune

excellent rachels eco love food was refreshingly different all the food on site was gorgeous the room service

as you get rooms that look really old, inconvenient for travellers with kids since elevators stop on half

superb and very clean facilities, nice variety of restaurants, lovely breakfast, really nice spa experience,

pool

spa availability for guests which in a 5 star hotel is unacceptable

the lay out of the hotel, easy access to lifts and the bar and dining areas,

no restaurant or bar in the evening

asked for a part finished large bottle of water purchased in the bar to be taken to my room as i was going out

also, the wifi at times was not stable, or very weak

the floor is tiled or with parquet, the fee for a pet (bichon, in my case) seemed to me exaggerated (22 eur /

no laundry despite being mentioned here.

breakfast and bed for kids

everything was excellent. a good choice for breakfast. everywhere clean and staff very friendly.

roberto was great, working the bar too

the wifi was good

gym is small in my opinion, but everything in this hotel invites you to stay outdoors - run, rest,

heated outdoor pools, straight onto the beach, staff are so friendly and helpful, incredible kids club, the

the kids club is more than sufficient

just nice. but nothing really special. good parking facilities.

no mention about the spa / pilates classes/ what needs to be pre-booked etc

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

- i requested a dental kit, however the room service informed that they do not have one

the best part is the pool, always nice and

we have kids and so difficult for us

we have kids and so difficult for us

clean, view, swimming pool and location

very spacious clean suites, equipped kitchen, balcony, very good wi-fi, cable tv with some english channels

the kitchenette didn t have any plates maybe that would be a nice addition

did not enjoy the fact that they accidentally threw away my laundry and denied it

very recommend to try the spa sessions, really

very nice staff. good size apartments. fast wifi.

limited pool and gym opening hours

highly recommend this hotel very clean all staff were lovely charo the lady who works in spa is excellent with

machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want

no room service, no laundry

clean, large rooms, close proximity to the old town and the pool had a lovely view of the ocean

pool services could be extended

having a kitchen was very convenient, and i appreciated that the hotel is pet-friendly and offers parking

room with kitchenette, fridge, kettle & wifi & tv together with balcony was very comfortable

were there in march the pool and outside area not open but i don t think any of the hotels open these areas

very friendly lovely comfortable room kitchen facilities balcony overlooking pool, outdoor relaxation area,

i liked the location the cleanliness, wifi, pool, the bar.

comfortable, good size rooms, nice pool, lovely staff, brilliant location

no bar on the sunroof but didn't spoil our stay

welcoming staff, tasty breakfast and stunning views from the rooftop terrace and pool

breakfast was very good

breakfast was great and location excellent

very nice staff, great interaction with the kids.

also had a very good laundry service which was great value at less than a euro for underwear and returned the

the 360 bar and pool was exeptional

staff were amazing as was the breakfast. location perfect - between the beach and the old town.

wifi access is tricky, my iphone and ipad could not connect

no hot water on day 1, no english tv channel, bbc1 was a kids channel

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

first few days were bliss, then at weekend the kids arrived, i have never seen so many rude children and ignorant

buffet breakfast

excellent breakfast. great location.

wifi was good for only 5 of the 7 days i stayed there

there is no self laundry area

we're glad we didn't think of doing more laundry the size of the bathroom is very small, it is inconvenient to

had a room under laundry room so a little extra

special shout out to oxana who did my laundry and had really good english

wifi did not work property.

breakfast could improve

the atmosphere and decor is so cozy and fresh, and the breakfast was really nice

rachel and anna went above and beyond to help us with our bags the breakfast crew i cannot remember their names

wifi unreliable

location, very nice property overall, super restaurant-very nice evening meals and breakfast also

no parking but there is public parking near by under 5 min walk.

we required early check in due to getting married in the afternoon and went above and beyond to help us

breakfast was excellent, very healthy and very tasty the views were decent and the location in the

bed sculpture fish in the court yard complimentary mini bar personal one to one service from the staff location

the reception area is light and spacious, with a library / bar room on the ground floor offering drinks and

wifi was provided free. it was ok but a little temperamental.

wifi slow

strong wifi signal

lack of wifi in the room

us a free upgrade on arrival, from a double room to a two floor, two bedroom apartment, with a kitchen and a

wifi was slow

the speed of the wifi was very good and the staff was also very friendly and helpful, both before we arrived

one bed extremely uncomfortable - not useable lacking some things in kitchen such as cereal/soup bowls insufficient

bed was huge the girl at reception was very friendly and allowed late check out

ok wifi

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

the wifi code was not working, and the sound on our tv was not working either, looks like a previous

the complimentary hour at the spa was nice

gym, spa, outside pool, rooftop bar, beach bar with sun beds

excellent and kind service, very tasteful breakfast and dinner with a wide range of choices.