had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

excellent service at pool and beach

floor -2 at night for a light supper soulless. no atmosphere. we preferred room service

the wifi code was not working, and the sound on our tv was not working either, looks like a previous

only complaint would be that breakfast ended just a little too early

and plenty of shade the room was a good size and had a lovely terrace which was also shady mini bar a

the room and room service were excellent

bed was huge the girl at reception was very friendly and allowed late check out

kitchen was roomy but could have provided a cooking ring or small oven to cook snacks

the speed of the wifi was very good and the staff was also very friendly and helpful, both before we arrived

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

breakfast was exceptional with a wide variety of fresh options

lovely bar and outside areas and great facilities - we used the gym and swimming pool (there are 2)

the breakfast was delicious with great variety of foods

lack of kids activities but it was perfect location

also had a very good laundry service which was great value at less than a euro for underwear and returned the

there's soya and oat milk plus a couple of vegan meals across room service and the restaurant which was handy

friendly staff, the nice selection for breakfast, the location of the hotel - near the old town and the

also we had some problem with the wifi during our stay and the last day we saw a notification regarding to a

to find fault but the coffee at breakfast wasn't great and bread for toasting looked and felt gone

were excellent we asked for a late check out and this was facilitated very friendly and accommodating there was

wifi slow

the kitchen which we did not use, due to eating out was very adequate for self catering

us a free upgrade on arrival, from a double room to a two floor, two bedroom apartment, with a kitchen and a

wifi was provided free. it was ok but a little temperamental.

i loved the rooftop pool and bar. i also thought my room was lovely and spacious and very clean.

great find ... friendly check in, restaurant and bar staff

for 1 double bed + 2 single beds (we were 1 adult, 2 kids), but only got 3 single beds

the breakfast was very good

very nice staff, great interaction with the kids.

special shout out to oxana who did my laundry and had really good english

we're glad we didn't think of doing more laundry the size of the bathroom is very small, it is inconvenient to

there is no self laundry area

had a room under laundry room so a little extra

for instance, we arrived very early in the morning to marbella and they accommodated an early check in for us

marbella somewhat offseason some of the facilities were not open which was a shame such as sky bar and espresso

the breakfast each morning was excellent, and every single member of staff we encountered was warm,

location right on a beautiful square in the old town near great bars/restaurants, it has a beautiful rooftop

rachel and anna went above and beyond to help us with our bags the breakfast crew i cannot remember their names

location, very nice property overall, super restaurant-very nice evening meals and breakfast also

breakfast was excellent, very healthy and very tasty the views were decent and the location in the

excellent service with fantastic athmosphere and breakfast

and very tasty the views were decent and the location in the old town of marbella was excellent, parking (of

no parking but there is public parking near by under 5 min walk.

we enjoyed quality breakfast on the terrace

wifi was good, and the apartment was cleaned each day, which doesn t always happen in apartments

room with kitchenette, fridge, kettle & wifi & tv together with balcony was very comfortable

parking is okay but not for the faint hearted and anything bigger than a golf park elsewhere

negative would be the pool is a lot smaller than images suggest but always beds available, a bar and terrace

e bday girl is haaappy)

machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want

no room service, no laundry

we loved the people at reception - we loved the pool area and pool bar - we loved the location first and foremost

location, quiet, big supermarket within 100m, helpful staff, nice cafes and restaurant on site, a spa facility

everything was great: the location, the pool, the staff. we'll be back.

did not enjoy the fact that they accidentally threw away my laundry and denied it

the gym was opened too late 11am

perfect for families or friends without young kids

we couldn t get wifi in our room which was a problem

gym didn t open till 10am.

much space to play with kids (golf course was not allowing children) no lunch possible at the pool no water

we adore this hotel and love the golf course and facilities

mini bar fridge not cold enough

very quiet, big room, very good bed, nice bathroom, very friendly staff, nice pool

breakfast is also qualitative

the pool, the stuff, the rooms are clean and well equipted

are a bit ‘tired’ but apartments with great sunny terrace are very comfortable for stays with kids

kitchen was small

no music round the pool so not much atmosphere

clean, view, swimming pool and location

they have an in house bar where you can buy drinks

restaurant, shop) available nearby (except a golf court)

parking was safe but on the street in front of the house

the hotel & pool area was extremely quiet and relaxing, it felt like we had the place to ourselves most days

views from the terrace and pool areas were spectacular

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

easy wifi

staff very helpful. kids loved the pool. breakfast nice. rooms good. location good.

laundry service very poor

pool is very small and they allow you with kids there only on mid day from 12 to 14

hotel isnt particularly aimed at families (does have a small kids club) but was full of families at easter which

leave the hotel it had everything i could ask for: the pool, the rooftop, the restaurant, the gym all

bar service by ana exceptional

if we must: definitely the lack of information from reception about the kids club.

room but the fact outside our door the cleaning staff used it as a collection point for al the room service

place with a great gym, nice pool

the fact that we had to pay for the kids clubs even though we had to stay with our daughter.

two beautiful pool areas

breakfast, location, restaurants

room service was incredible tasty, amenities were high quality, loved the ghd hair tools, and the

the food, such as the breakfast through room service, was top-notch

beautiful service and incredible breakfast

wifi was terrible all over the property

they suggested the laundry service

wish i had an iron in the room but they had laundry service

the next day asked again said they didn't have an iron but laundry service

rooms need a bit of updating, laundry service very expensive, not much in walking distance

to pay for laundry service because they refused to give us an iron

was next to the service entrance for hotel staff, constant noise from loading and unloading of golf buggies for

very poor snack menu available around main pool area

the resort is beautiful, and room service is very fast

the valuet parking. as the bill boy he is the same valuet parking person and they are 2-3 people

kids club staff member was extremely rude and it didn t look fit for purpose.

beds, great shower, excellent food at the onsite restaurant and fabulous pool perfect for swimming laps for

from the highway, whatsapp reception is very convenient, reception staff is very friendly, nice pool and sunbeds

other than a nearby pool with no bar (unless you used the bar of the asian restaurant owned by somebody else)

clean and comfy, with easy parking and not a bad price for marbella in august

great bar and restaurant that serves breakfast lunch and dinner

the view, the space, the kitchen, the cleanliness

adequate kitchen facilities and sitting area

com site) spa bath not working in master

wifi did not reach the top floor in the apartment

spa bath wasn't working in one of the en-suite bathrooms

there was even a luxury bath robe for us to use while going to the pool or lounging about on our private patio

breakfast was wonderful too

the pool is the best pool i ever been to, perfect size and perfectly located

great view,easy parking,rooms and wonderful and outside patio

pool area and all outside area needs an investment, not very inviting - there is labour on the

no way to do laundry on the weekend.

room, pool, sun beds, breakfast & aqua gym

thing that let it down was the room service food

for kids

above all no kids running around to disturb the peace

trendy bar &

small hotel with a very well equipped gym outside, big nice rooms and continental breakfast

excellent staff at bernie s pool restaurant and bar , made to feel so welcome .

the property is gorgeous,the staff very very helpful and friendly,open gym concept was amazing

fabulous breakfast

the laundry given took two days, as it wasn't given to me until after 5

to come out to cook for you which didnt happen so had to get other member of staff to go in to kitchen to get

the hotel was beautiful, the room was spotless and comfortable, the pool and facilities were excellent, and

the water from the indoor pool was a little cold.

late from a long day and no food, room service, etc

good sized pool and separate kids pool (partly closed during my stay)

no gym. staff is not very experienced.

small kids pool in well maintained gardens staff really good from cleaners to reception and pool

unreal staff, great bedroom beds so comfortable, on site bar amazing, food excellent

it was clean, modern, beautiful, the staff were very friendly and the breakfast was divine.

checked in and he had thrown his laundry into the hall (which was still there the next day)

breakfast was great. interiour of the room and lobby is very well designed. location is perfect.

wifi was 12 a day

wifi is really bad in the rooms, in the lobby it is much faster

no room service

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

as a hotel guest you have to pay a steep fee to get access to the beach and the pool), spa and gym, it's lush

it has an infinity pool, comfy loungers by the pool and on the beach, food, and bar service, very clean facilities

pool areas fantastic, rooms spacious and very comfortable, great staff and

breakfast was delicious and my morning beach walks were perfect

staff was lovely and it was great that there is own gym

peaceful, beautiful staff, 20 mtr pool, 5 star gym, lovely rooms, good breakfast and lunch

i used the gym too

excellent high quality throughout ,beautiful pool area and gym

from the bar and write down what you'd taken

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

happy with location and facilities and breakfast included was a bonus - staff were friendly and very helpful

hotel, right on the beach with bar and cafe

rooms, staff, pool, breakfast

wifi connection

the pool was not clean

breakfast shower

far too much salt used in some food wifi available only in the lounge

location in a national park, decent food good bar selection

laundry services /room service

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

pools, great garden with exotic flowers, chill area, 3 bars, restaurant, playing area, area for kids, animation

iron at all, all laundry service 24hrs even to press a shirt not good for the size of the hotel and 4 stars

didn't like the fact that you do not have access to an iron - u will have to pay for a laundry service if you

should be put in place in the bath to avoid accidents, more area of shades should be provided at pool side

very helpful staff really comfy clean beds really close to many golf

we will be back with the kids soon

the wifi connection was strong and fast the gym waswell equipped they have secured free car parking

kids club and above all it team

there were plenty of options as far as pool, spa, dining, tennis, and gym right on the property

v good kids club

-spa facilities are extra-the gym by the pool is tiny but good for use for people who require late check-out

separate laundry room with dryer was excellent

did not enjoy their breakfast.

kids went to kids club on their request due to the amazing staff and activities

large gym and great choice of exercise classes

were there to play golf and having never been to marbella before didn't realise the main golf courses are far

would have liked small extras in my room: laundry bag, tv channel list, slippers to walk with in the cold tile

suitcases and laundry trolleys pulled along tiles ground around pool was annoying

there is a gym but i didn't use it

good location, staff were excellent, pool and bar area very good

wonderful selection, particularly of fresh fruit, for buffet breakfast

if you are looking for a comfy bed, great wifi,

i didn't get the wifi password because i thought more questions maybe will bother her more

the tv and wifi were better than the 4-star hotel we had just come from

it's clean, comfortable, there's a free breakfast and wifi but the best part is the lovely lady who

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

laundry service listed on facilities and no laundry service available

a kettle would be useful in the kitchen

no wifi . no proper bathroom equipment such as toilet paper and shampoo

bad wifi, no elevator and we can hear the room next door

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

reluctant to offer an iron and ironing board. no laundry service

rooftop bar is fantastic, great cocktails and view

top floor you can hear people coming up and down stairs from the roof bar at night

location is perfect but the roof bar only opens in the height of summer

access to the rooftop bar area was closed

a bit with language barrier- but we re in spain so we need to learn more spanish

essential and promised wifi did not work in the rooms and when i approached the staff she just shrugged he

very poor wifi in the rooms

lovely little bar which was convenient

nice small bar where they served breakfast

had to pay for , was not the happy, breakfast could of been cheaper, for what you get, mini bar in room

gardens, pool, gym, communal areas were great

gym is so old and is just terrible and rusty

the spa is worth a visit

such a shame as it s honestly such a nice hotel but take snacks and use the mini bar fridge lol

i also used the gym which was brilliant loads of

its a nice hotel with a nice gym and the food was great

fine hotel, our room was very good with a view over the pool, quite large with a terrace and good wifi

kids club is excellent

surrounded by golf course

chosen for location pool nice but uncared for comfortable

plus, there's free and secure parking on site

room had a kitchenette which was useful for preparing basic meals

the swimming pool area was nicely used for outdoor eating with bbq

there was next to no cooking equipment in kitchen no bowls, no glasses, and the only 2 cups were cracked and

laundry was really expensive, the bed sheets were never changed during our 1 week stay

the staff in general were very good, but the kids club staff were brilliant.

are 3 big let downs which are: 1) the wifi is really slow, you must keep in mind that a lot of people (including

fabulous breakfast

are big and clean, staff is super responsive and helpful, food is excellent , also in the pool bar

property, clean and well kept pool, own underground parking space

pool was the highlight as its like a bath it's so warm

our kids loved the pool and the pool restaurant / bar was also really nice and we ate there several

our kids loved the pool and the pool restaurant / bar was also really nice and we ate there several

they spent everyday going in and out of the pool and then off to see laura in the kids

not allowed with kids, but sometimes this us also good :)

gym didn t have water to drink

lovely pool area and great suites

from reception to bar staff and restaurants all super professional and first class

they ran out of the delicious frappe latte by the pool bar haha!

lots of golfers bothering and drunks in the pool

restraunts in hotel offered basically the same menu with just an odd variation service charge at pool bar bang

la cala golf resort is well run and very clean

the lifeguarded swimming pool is a very good size and the swim up pool bar is always going to be a hit

lovely, clean rooms with balconies and nice pool area

great for kids

so close to lots of great golf courses

it is up in the golf course area rather than near the beach but that suited us for this trip

wifi is poor and did not function for a few days

the gym very old and not well equipped, no running machine

pool and sun

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

we attempted to watch the stars but there wasn't many about but kids found it fun laying on the bed and watching

go back for more the stuff is amazing and the location wow fantastic the place is quiet and the pool nice for

i loved the quirky environnent, the small pool, the amazing terrace, a wonderful room in what appeared to be

there is a mini bar in the room plus everything else you could need

the pool bar staff were especially brilliant - a real credit to the hotel

pool does not open until 12pm. limited pool menu.

pool bar staff very attentive

the whole place, staff, food and the spa is excellent

we really liked that there was laundry service

the healthy food washing -laundry room service

the room is spacious with a big tv, the kitchen is fully equipped, and self-service laundry is also available

laundry is very cheap and convenient

room service not available!

also the hotel offers no laundry facilities, merely a phone number for an external laundry

pool and gym of any of the places i ve stayed in while on holiday

excellent gym

adults only and very relaxing, staff amazing.

breakfast was a little cold, but this was also due to use coming down too late.

dining was first class and also the golf courses were in incredible condition much better than normal hotel

the spa is incredible, sushi restaurant is great and staff greet you by name

indoor pool in the spa smells not very well

service was terrible staff were rude & slow very unhelpful ordered room service which never turnt up weby to

welcoming staff throughout including reception, bar and spa; terrific facilities and superb

was difficult to reach out to room service, laundry, and house keeping in most of times over the phone (despite

the gym & spa area are also first class

wifi reception in room need improvement.

we ever had the shower in the room was really big the location was amazing the combination of pool and beach

staff were exceptional, with excellent kids club and activities

pet friendly but stupidly expensive per pet per night

price, parking possibility, wifi

clean room, friendly staff, wifi works good. we had a nice view to the seaside.

location, clean, friendly staff, flee parking on the front of the building, very pet friendly

excellent wifi connection

the laundry is poor

they have a laundry service but i would not use it again

an iron to use in my room and was informed that this was not available, however, i could use the laundry service

breakfast was ok. the hotel had no iron available only 24 hour laundry.

wifi almost non existent laundry took 3 days to return no ironing facility

it was central and had roof terrace. excellent wifi. access to a washing machine.

the spa was amazing, and the pool was very nice

the pool was a good size

breakfast is terrible luckily there is a nice bar close to the hotel

breakfast is terrible luckily there is a nice bar close to the hotel

the staff shortage , and the timing for rooms service and breakfast

would just say that i feel tea and coffee facilities should be available in the room and the mini bar should

room was tidy traditional decor but clean and comfortable beds friendly staff and happy hr by the poolside is

breakfast was relaxed, full and easy

hotel was excellent. breakfast had a good choice and was good.

breakfast could be more varied. i missed spanish specialties.

beautiful property in the perfect location for golf.

some driving to get to the next village with restaurant options (10-15 min) - quite a lot of kids (which did

some driving to get to the next village with restaurant options (10-15 min) - quite a lot of kids (which did

with incredible views, new and big rooms, perfect service, big and very tasty meals, great kids club and very

the facilities and the room was amazing, i had pre booked the spa experience and massage and the attention to

spa wasn t very good

the gym could do with updating

just opposite a golf course, restaurants and bar within walking distance, lovely peaceful

no room service after 10

only 1 waiter could make cocktails in the bar so we had to wait until he was on duty

opening and closing times of the gym was poor - in other hotels i've stayed in the gym stays open most of the

gym: treadmill and row machine need some maintenance

get a cup of tea first thing when we got up because we would have to pay extra every time for room service which

the spa facilities are really good

friendly staff and very clean, breakfast very good.

we were the only people staying and the included and very basic breakfast was served in our room on a trolley

of buffet breakfast was excellent, morning and evening views superb, host alaine was great knowledgeable

the breakfast was very poor choice

very clean ,and a poor breakfast frozen bread and dirty glasses ,i didn t like the way the table was laid

the breakfast was very disappointing

staff are excellent and the bonus of a continental breakfast on the rooftop terrace is fantastic

the wifi worked well

the small kitchen with kettle and coffee machine was excellent

wifi

there is a kitchenette in the room but no table nor chair where to sit on

from the front desk staff, to the housekeepers, to the laundry staff and room service staff

from the front desk staff, to the housekeepers, to the laundry staff and room service staff

the spa and gym were really good would highly recommend this

no room service after 11pm

to the comfort of the room, to the welcoming drink on arrival, the facilities, the superb breakfast, the vibe,

communication difficulties with staff, some information regarding laundry service unclear and some food orders

the laundry team forgot to clean my room on the first night

needs some entertainment for kids

but you seriously need to look at the time children are allowed in the restaurant, there were kids under 4

quality hotel only thing missing was kids entertainment

they had a slightly unpleasant aroma, sort of over boiled laundry smell, would of rather they had no scent or

but we did not need the sheets changing or clean towels each day which would reduce your laundry

they also entered when i had do not disturb on the door to place laundry on the bed

wonder if it should be an adults only hotel - the pool area is small and one family with 3 small kids tended to

breakfast was excellent

the pool area is lovely sparkling clean, inviting, and surrounded by those same beautiful gardens,

the pool area is gorgeous and the rooms are all lovely

location has some amazing views, the spa has good massage facilities, the staff is cheerful and energetic to

wifi is sketchy so not ideal if you need to work

the kitchen accommodated my nut allergy with adjustments to the menus