we loved the little pool and the friendly service

plaza, great swimming pool, comfortable room, friendly and welcoming staff, easy, free and secure parking

easy to access parking

it is very good that it has parking included

also, the parking situation was problematic

there is no parking space for more than one car, and until after 9 pm

staff very friendly and helpful (called me taxis) (but no english), excellent wifi (i was able to stream movies

wifi could be stronger.

the pool was quite cold

they were very accommodating of my early check in and late check out too, perfect stay

great lap pool

parking-although the hotel does provide parking, it's worth noting that it's located 2 blocks away,

yes the pool and rooms and food was great but we enjoyed the longer time spent here (we originally only

they have a very pool if you want to chill

they had their restaurant open, pool open, covid policies in place and implemented correctly

the pool was well maintained although it is not heated

close to airport, very comfortable room and bed and nice pool.

room on the first floor on the opposite side of the hotel walls are very thin, woke up at 7 am to kids jumping

quiet, great wifi, great ac, friendly staff

room service system was not explained on arrival so i did not get my room cleaned for 3 days and

the hotel did not have self laundry in the facility- that s it

had everything needed from lots of water (and not plastic bottles, thank you) to transportation, laundry and

helped us book taxis, got our laundry sorted, gave us recommendations for local shopping

would have preferred if the restaurant was open and there is room service.

we also did not like that our wifi access was cut off on the 3rd day of our stay, supposedly due to our having

it s pretty clean and everything was fine. the breakfast was okay. good laundry facilities.

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

good location, very nice facilities, laundry on site and free, very good staff

friendly, welcoming staff. breakfast, wifi, on-site laundry room.

the laundry was a good thing for me

wifi, hair in bathroom, bad water pressure (maybe due to oaxaca water shortage), there is a window

very helpful staff. convenient location. safe. good wifi and good air conditioning.

the wifi worked well, and the room amenities were good

wifi was good enough for streaming etc

the wifi was really slow but we were there for vacation and not really to work so it wasn't a big

very comfortable room, good breakfast, well located and friendly staff.

wish they had a toaster for the bread at breakfast and a stronger coffee

one day a year they have a clean-out of the kitchen, so no access to their restaurant for breakfast that day

the breakfast was good, including the coffee

also they provide a free basic breakfast which was a nice surprise

location and laundry facilities were awesome

the breakfast was great

bad wifi

the hotel has a small courtyard where you can enjoy a very good breakfast or just relax

if you want anything from the bar i think it would be great to ask questions to make sure you are getting what

it had parking but it was paid public parking, also said it had breakfast we left early so we didn't check it

perfect would be to have a self-serve coffee station available to guests that are up earlier than breakfast time

no breakfast offered

they offer a light continential breakfast (mainly fresh fruit, yogurt, muesli and coffee)

breakfast was basic, it would be good to have an option of different hot drinks and the toast was

laundry is incredibly cheap and efficient

and the breakfast super

staff is wonderful and there was a solid flavorful breakfast

breakfast was great and changed every morning

friendly staff, excellent variety of delicious breakfasts

they send their laundry out to be cleaned and with the current climate crisis, they could be more conscious

the parking is secure but a bit further away

the parking of the car

parking is a bit tricky, especially when arriving at rush hour.

the parking included is not large enough to fit a van.

the breakfast is served from 7-11 on the outside terrace which was lovely

amazing welcome, super helpful staff, fab rooftop bar and great setting for breakfast which was lovely

the beds were very comfortable, great showers, sweet turn down with sweets, yummy breakfast as well

charming staff, great location and very comfortable. the rooftop breakfast was excellent

breakfast, best staff, great location

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

the staff was very friendly and the breakfast was made to order and delicious

nice small bar on the corner, and only a few streets from the zocalo

breakfast was excellent and the persons attending the restaurant experience, and knowledgeable of

for coffee in the room each day after the first day, as well as anything extra you order for breakfast, which

the front desk staff helped me in organizing both my laundry service and a taxi to a nearby village

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

desk workers were all very helpful with any questions we had and even coordinated with a local laundry service

we also used the laundry service which was cheap and efficient

the breakfast was magnificent. rooms were spacious and with art. the courtyard was lovely.

stylish, modern, clean, the beds are very comfortable, they offered an affordable and quick laundry service,

water pressure, a fan in the bathroom (first i ve seen in mexico), comfortable bed, on-site laundry (paid),

excellent location and the staff were very helpful and friendly and arranged taxi and laundry for us on request

lepetit had a extremely helpful card with the wifi information along with some restaurant and bar recommendations

wifi was very weak in the room, only worked when we stood right next to the door.

the reception helped us make tour and taxi arrangements as well as get laundry done

breakfast area and food was nice, the staff was extra helpful in arranging taxis and sending laundry out to be

hotel does not provide laundry service, which we needed

they do laundry really reasonably- within 24 hours

hotel, excellent front desk and housekeeping, good hot breakfast option, solid wifi, historic building, great

the laundry was facing the hotel so we dropped the laundry to them and they brought it back for us

thanks to the wonderful staff who helped with our travel arrangements and took care of the laundry which we

are the staff perhaps the most helpful, friendly and responsive group i have ever met there is a laundry across

laundry in front of the hotel

no laundry facilities on site but a very efficient and good value local laundry just across the road

laundry service: same day service promised by 5 pm, didn't arrive until 5 pm the next day

roof bar and bar staff were incredible

the breakfast was varied and excellent

breakfast was amazing

wifi speed and connectivity

on top of everything they did not offer basic services such as frigo bar or laundry

the ambiance was great, very nice location and breakfast was delicious

breakfast was great, lovely man called daniel who told us all about the dishes and the special tea

disappointing that the beautiful upstairs bar closed at 3pm

we especially enjoyed the breakfast which was served at this really nice terrace

features and amenities cited on webpage not accurate - no restaurant or laundry on-site

were very helpful (laundry, more towels, ordering a taxi for us)

the bed was super comfortable and the wifi strong

excellent wifi and great location

24/7, room with window, good hot water, comfy bed and warm linens, quiet minisplit ac, excellent wifi, very

unreliable wifi

we placed laundry in the laundry bag without filling out the information and they assumed we wanted laundry

guest rooms are beautiful. very nice pool, and the food was delicious.

great breakfast and a fantastic staff

incidental prices, mini bar etc are above average even for this amazing 5 star property

spa wasn't hot. gym was minimal

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

i appreciated the fact that they were able to send out my laundry and have it back the same evening

good location, clean, good wifi, safe free parking available next to the hotel

the hotel has a lovely courtyard, good wifi, silent air conditioning

location with a parking spot the people who work here are welcoming & do everything to make your stay as pleasant

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

the wifi was very patchy and the hall is very loud.

so convenient for location, room was great, shower was great, wifi was strong in room

wifi kept cutting out and reconnecting

wifi often cut...

the parking lot doesn t work on sunday sonia difficult to find a safe place to park this day.

short walk to main city squares, bars, restaurants etc big bonus is that this hotel provides parking if you

no parking on site - during busy period it may be very tough to park the car

i appreciated the parking since we had a rental

no useable wifi in the bedroom and the need to ask for the hot water to be fixed

breakfast!

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

laundry service - excellent time and

all our laundry done for us$5

for a cab they tried to make money on us and they didn t listen when we asked to have the laundry done separately

didn't like the hard bed or their room service

it was nice to have a coffee bar downstairs which served delicious drinks and breakfast

wifi was patchy in different areas, especially in my room

maybe the breakfast could be a bit more robust, but this would be less convenient as there is so much great

the breakfast was delicious

the only (small) issue was the wifi went out the 2nd day of our stay, and never came back on

with seating, generous room size, more than enough space for three lots of luggage, had a small bar fridge with

he sorted our laundry and was always on hand to answer questions

we used their laundry service which came back perfectly and quickly though of course was more expensive than

breakfast was outstanding, and the treats offered throughout the day were such a delightful touch

to store your belongings, robes & slippers provided, coffee available early in the morning, great breakfast at

their coffee shop, muss, opens at 8:00 am and has delicious coffee and breakfast

one of the staff members wasn t very helpful, my friend asked for laundry service and they dropped the ball

and the laundry service was super quick

no card payment accepted. bad communication regarding laundry service

also did a laundry service for extra charge

wifi was terrible, the room was a bit smaller than expected but not a huge deal

the wifi was good

wifi was very good

wifi could be stronger.

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

only thing to mention wifi was not string where our room was, it was strong at the front door but not in the

room 28 does not get wifi signal. hotel is noisy across the street from park.

very good to have grab bar in shower

available parking which is very important to us

the parking space is a little complicated because of the stretch space

and had to be rewired, there were no instructions for use of the telephone to call reception or room service or

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

wifi was a bit sketchy but it was a holiday weekend and it could've been that too many people were

terrace bar wasn't open :(

wifi was good for working/checking emails

the roof top bar was very nice ( but without great views )

wifi was good, the staff were helpful and considerate, we left our bags before check in and after

provided me a parking space for my rental car

available parking spaces near the entrance are few but they have a reserved space directly in front of the

included parking is convenient and safe

colonial building in the city center, nice breakfast, good wifi, lovely suite

we also enjoyed the pool area

the pool area is comfortable and enjoyable but the bar could be better stocked

the pool area is exactly as it looks in the photos

heated pool was a great bonus

the pool area is lovely and has good protection from the rain

laundry service available, dropped off 5kg and returned cleaned and folded the following day

we were having breakfast, the girl who i believe was the cashier, attended us but with a bad attitude, like if

the first evening and without issues we were relocated to another room) - nice rooftop to have breakfast in the

wifi can be weak in the rooms

fantastic location and delicious breakfast.

the rooms face the central courtyard, they can be quite noisy, especially during breakfast

friendly staff, delicious breakfast, location close to everything. home away from home!

nice clean room that got serviced every day and the hotel provided a good breakfast

lousy wifi, no bathtub as pictured, no elevator, only luke warm water in shower.

provided room service but tried to charge extra for some water for the coffee machine

a lot of delicious- ness came out of his small but thorough kitchen

wifi was spotty and my husband had to work during our stay

we were on the ground floor near the kitchen / main door so was noisy as well at night

the location, design, comfort, staff, cleanliness, and breakfast! 10/10

we had breakfast on our patio each morning

only one: wifi only in the patio and there is a problem with connection sometimes

wifi was a bit slow

rooms we got were on the first floor so no view, only laundry room and maintenance room

the room is next to the laundry. it was little bit noisy

the housekeeping staff was very loud early in the morning and our room was right next to the laundry room

thea laundry service was not

couldn't sleep because of the loud music from the club or bar across the street

probably the best hotel laundry service i ve ever had

breakfast was great! delicious. good number of choices.

for breakfast i ordered some room service, it was very good, had some delicious papaya in the morning

you are only allowed to connect with 2 devices on the wifi per room.

the serenading live music during breakfast was a treat