the pool was quite cold

parking was free, on the street right outside, very safe

the breakfast the pool the staff the secure parking private room

they were very accommodating of my early check in and late check out too, perfect stay

they were very accommodating of my early check in and late check out too, perfect stay

there is no parking space for more than one car, and until after 9 pm

staff very friendly and helpful (called me taxis) (but no english), excellent wifi (i was able to stream movies

wifi could be stronger.

the pool is generally kinda dirty

the also added two strategically placed small fitness room with one stationary cycle, two running boards, and

it's definitely a place to stay with kids

room on the first floor on the opposite side of the hotel walls are very thin, woke up at 7 am to kids jumping

they had their restaurant open, pool open, covid policies in place and implemented correctly

quiet, great wifi, great ac, friendly staff

room service system was not explained on arrival so i did not get my room cleaned for 3 days and

the hotel did not have self laundry in the facility- that s it

had everything needed from lots of water (and not plastic bottles, thank you) to transportation, laundry and

helped us book taxis, got our laundry sorted, gave us recommendations for local shopping

as highlight), the rooms were nice and clean, with a comfortable bed, great shower and excellent wifi

modern style, quiet, spaceous, amenities and kitchen stuff was fully provided

friendly, welcoming staff. breakfast, wifi, on-site laundry room.

was great to have complimentary drinks and breakfast, and also handy to have laundry on site

good location, very nice facilities, laundry on site and free, very good staff

the laundry was a good thing for me

it s pretty clean and everything was fine. the breakfast was okay. good laundry facilities.

we also used the laundry service which was cheap and efficient

desk workers were all very helpful with any questions we had and even coordinated with a local laundry service

the front desk staff helped me in organizing both my laundry service and a taxi to a nearby village

i had my laundry done at the hotel and it was twice what i ve usually paid in mexico, but perhaps i was

excellent location, great breakfast included, clean.

breakfast was a bit scarce and the top floor rooms were a bit of a struggle to get to with luggage

they offer a light continential breakfast (mainly fresh fruit, yogurt, muesli and coffee)

we found the breakfast quite light and ended up eating a second breakfast every day

really accommodating with the breakfast (i

no breakfast offered

they send their laundry out to be cleaned and with the current climate crisis, they could be more conscious

wifi & cell signals weak in room, fine in open patio area

wifi signal was very intermittent

location was great. super close to the city. wifi is ok. price is great. service is ok.

rooms without windows, bad wifi, rooftop terrace permanently closed

helped us with laundry (definitely get it done here, the price is so reasonable compared to big hotels),

we stayed in villa, we liked the size of the place, comfort in the rooms, cleanness, wifi.

to get to the villa when we had already arrived at rhe hotel and the confusion on getting the breakfast we has

breakfast was excellent and the persons attending the restaurant experience, and knowledgeable of

parking place is very limited in space

laundry is incredibly cheap and efficient

staff is wonderful and there was a solid flavorful breakfast

another nice aspect was the honesty bar and cafe which is available 24 hours should you want to stay in and

breakfast was great and changed every morning

and the breakfast super

location and laundry facilities were awesome

the room furnishings, amenities and wifi were excellent

bad wifi

the rooms are very cleans and the breakfast is good

the hotel has a small courtyard where you can enjoy a very good breakfast or just relax

the beds were very comfortable, great showers, sweet turn down with sweets, yummy breakfast as well

very small boutique hotel with very kind and attentive staff and yummy breakfast included on lovely rooftop

there is a bar on the terrace for nice cocktails in the evening( 2 on the house

also the bar service need improvement

and comfortable with very helpful staff, a great breakfast, a lovely rooftop bar / restaurant area, and a great

electric wiring is old, bathroom is disgusting, wifi non-existent in the room, towels are at least 20 years

very helpful staff. convenient location. safe. good wifi and good air conditioning.

wifi, hair in bathroom, bad water pressure (maybe due to oaxaca water shortage), there is a window

i paid with my card in the end and ended up getting charged twice because their wifi signal at the reception

the wifi was really slow but we were there for vacation and not really to work so it wasn't a big

really nice, peaceful courtyard & common areas, loved the continental breakfast & rooftop

the wifi is also pretty solid (22mbps) and you not only have a desk in your room but also a table in

the room great the common areas great including breakfast great staff friendly and helpful.

i would have liked breakfast to be included for that price.it wasn't cheap.

wish they had a toaster for the bread at breakfast and a stronger coffee

stylish, modern, clean, the beds are very comfortable, they offered an affordable and quick laundry service,

water pressure, a fan in the bathroom (first i ve seen in mexico), comfortable bed, on-site laundry (paid),

excellent location and the staff were very helpful and friendly and arranged taxi and laundry for us on request

wifi was very weak in the room, only worked when we stood right next to the door.

roof top is nice, but bar wasn t used

the courtyard is very nice, laundry services are cheap, and the staff was very pleasant

i appreciated the fact that they were able to send out my laundry and have it back the same evening

clean and nice staff at the reception. parking included. lovely place and close to the center

central location, free parking, air conditioning, friendly staff

courtyard tables, fountain, wifi, secure

were very helpful (laundry, more towels, ordering a taxi for us)

features and amenities cited on webpage not accurate - no restaurant or laundry on-site

the room has ac and wifi, which was very convenient

they take awhile to clean rooms so plan accordingly. wifi could be faster and more stable.

24/7, room with window, good hot water, comfy bed and warm linens, quiet minisplit ac, excellent wifi, very

i just wish there was a swimming pool.

location, well kept property, staff was nice but not overly friendly, perhaps a language barrier, it was nice

the bedrooms are excellent and the beds comfortable. prime location and free parking.

good breakfast included and parking available with validation

beds were a little short and wifi coverage in the room was poor.

the laundry was facing the hotel so we dropped the laundry to them and they brought it back for us

are the staff perhaps the most helpful, friendly and responsive group i have ever met there is a laundry across

no laundry facilities on site but a very efficient and good value local laundry just across the road

thanks to the wonderful staff who helped with our travel arrangements and took care of the laundry which we

laundry in front of the hotel

all our laundry done for us$5

laundry service - excellent time and

for a cab they tried to make money on us and they didn t listen when we asked to have the laundry done separately

wifi terrible, coffee not included and they only accept money in the breakfast

good for travelling with kids, big rooms and pool available

breakfast area and food was nice, the staff was extra helpful in arranging taxis and sending laundry out to be

the reception helped us make tour and taxi arrangements as well as get laundry done

hotel does not provide laundry service, which we needed

they do laundry really reasonably- within 24 hours

the wifi in the room was t that great but in the common areas was fine.

we used their laundry service which came back perfectly and quickly though of course was more expensive than

he sorted our laundry and was always on hand to answer questions

the property itself was stunning, and the rooftop terrace and bar was the perfect place to end a busy day

to store your belongings, robes & slippers provided, coffee available early in the morning, great breakfast at

an attached small restaurant and coffee bar

laundry service: same day service promised by 5 pm, didn't arrive until 5 pm the next day

huge confusion from the front desk staff and kitchen, in which we got caught up

great breakfast. great location.

rooftop bar was quite nice

i had breakfast at the hotel every morning and it never disappointed me

they offer free of charge parking 2 blocks away from the hotel (5min walk)

wifi was a bit unpredictable

wifi was good, the staff were helpful and considerate, we left our bags before check in and after

the wifi in my room was good and although i had a room opening on the restaurant, the thick walls

wifi can improve a lot

the pool area is lovely and has good protection from the rain

heated pool was a great bonus

the staff (cleaning, bar and restaurant) were very nice

the pool and bar areas are lovely

although small, the hotel has everything you need: restaurant, bar, pool, attentive staff and location

thea laundry service was not

the housekeeping staff was very loud early in the morning and our room was right next to the laundry room

rooms we got were on the first floor so no view, only laundry room and maintenance room

the room is next to the laundry. it was little bit noisy

poor wifi. bare bones room

with a laundry right next door

the pool is good, not big but big enough. good location.

pool was heated i

get service, friendly people, close to centro. nice pool area. i enjoyed my stay

in the pool for chill time

wifi was patchy in different areas, especially in my room

maybe the breakfast could be a bit more robust, but this would be less convenient as there is so much great

the breakfast was delicious

the only (small) issue was the wifi went out the 2nd day of our stay, and never came back on

with seating, generous room size, more than enough space for three lots of luggage, had a small bar fridge with

on top of everything they did not offer basic services such as frigo bar or laundry

we especially enjoyed the breakfast which was served at this really nice terrace

my highlight was definitely the rooftop for breakfast

the breakfast is super delicious & staff is very helpful & flexible

on top of everything they did not offer basic services such as frigo bar or

breakfast is very basic.

the food in the restaurant was great and the continental breakfast included was perfect

wifi signal didn t work in my room

wifi and bed

staff was trustworthy and they are pet friendly (only charging a small fee of 100 pesos regardless of how long

t fresh, straight from the supermarket) with tiny

also we were supposed to have breakfast included but it ended up be only coffee and bread

breakfast was two slices of toast bread

except for the breakfast, which would be better if there wasn't any at all

poor wifi

breakfast!

there is also a lovely terrace for breakfast, events, or relaxing

she attended to all of our needs, even ensuring that i had lactose-free milk for breakfast every day

no card payment accepted. bad communication regarding laundry service

one of the staff members wasn t very helpful, my friend asked for laundry service and they dropped the ball

and the laundry service was super quick

also did a laundry service for extra charge

very friendly staff, close to everything, very clean rooms, parking available, excellent!

the pool and view was amazing

after one night stay, we had to leave because our kids were coughing overnight, the remaing amount was not

the breakfast on the roof was excellent with a wide choice prepared by the delightful jorge.

the location and having multiple rooms for our kids

location one block from the zocalo, delicious breakfast, quiet rooms, rooftop terrace views and pool was fun

we placed laundry in the laundry bag without filling out the information and they assumed we wanted laundry

nice gym and pool

breakfast is delicious although no big variety as the open buffet is only on weekends

the breakfast buffet is a little pricey but very good and you can have as much as you like

incidental prices, mini bar etc are above average even for this amazing 5 star property

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

wifi could be stronger.

wifi signal is weak

wifi was very good

most of the hotels stay at do not provide for the kids, and you have to call and ask them to provide

5kg was 90peso and the laundry was delivered to hotel in fast time

the staff made us feel extremely well looked after and helped us with taxi booking, laundry and even had our

there weren t any laundry services (even though they say they have them), the door handle was hanging off,

great location and great breakfast

location, breakfast.

the lady at the front desk was very helpful and helped us get laundry done - all the staff were very kind

the roof top bar was very nice ( but without great views )

wifi was good for working/checking emails

margaritas from the bar could be better.

there was also a nice rooftop bar - though the views were limited

friendly staff, delicious breakfast, location close to everything. home away from home!

provided room service but tried to charge extra for some water for the coffee machine

room service was available in the evening because the restaurant was closed to in person dining

the room service was not available during our stay :(,

the rooms face the central courtyard, they can be quite noisy, especially during breakfast

only one: wifi only in the patio and there is a problem with connection sometimes

wifi was a bit slow

laundry service available, dropped off 5kg and returned cleaned and folded the following day

we were having breakfast, the girl who i believe was the cashier, attended us but with a bad attitude, like if

fantastic location and delicious breakfast.

we really appreciated the rooftop terrace and the included breakfast

good centralized location and friendly staff. the breakfast included was very good.

so convenient for location, room was great, shower was great, wifi was strong in room

wifi kept cutting out and reconnecting

the wifi was very patchy and the hall is very loud.

wifi often cut...

but the real issue was the wifi, there was none in the room and we had to go to the lobby to have wifi signal

we were able to do laundry here for a small fee and they let us to keep some luggage while we were exploring

the wifi was so horrific, unfortunately. and the room was very humid and warm.

the wifi did keep dropping, but when it was connected, it worked very well.

wifi just great

* wifi could have been better

there is a restaurant downstairs, laundry services, travel services, massages anything you need the staff

there's a restaurant and bar inside the hotel but i never used it

there s no parking available

my kids and i woke up to a puddle in the morning and slipped

wifi was terrible

probably the best hotel laundry service i ve ever had

pool is so convenient, especially when kids

we only had breakfast each day but it was of a very high standard

the serenading live music during breakfast was a treat

too much kids in the adult pool…too loud

the breakfast was perfect for me - coffee, fresh fruit and pastry

free breakfast is standard continental, which was expected

spacious rooms, clean, comfortable, location is central, very good wifi, staff is amazing and the breakfast

the wifi was a bit spotty and at times totally unavailable

the included breakfast was a great convenient way to start the the day

we also had them do our laundry

they make a really nice breakfast, and even made a jar of salsa for my fiancé to bring back to cdmx

love the location, the charm of the property, the staff are awesome especially elizabeth, the breakfast in the

the parking facility is a 3 minute walk away from the porch

great hotel with a bed and breakfast feel

we ordered laundry service but it wasn t done by the next day as they had promised

also, clarify whether breakfast buffet is included with booking

more space to lounge in room, mini fridge not available, no coffee maker, room service charged more for coffee

wifi was excellent

should have had the breakfast buffet as suggested by the staff because the restaurant was extremely slow and

laundry service damaged some of the more delicate items

parking in the place but they give you a pass to park for free in a nearby parking, so, it's not

i asked in advance of booking about bringing a pet

also some of the best we have had in mexico - we loved having dishes fresh from the comal in the kitchen in the

breakfast in the hotel's peaceful courtyard each morning was amazing (delicious egg dishes,

unreliable wifi