the concert ended at 1:50am and kids entered the pool just before 8 am

spa is super but jacuzzi didn t work properly

pool, cinema, spa areas, reception and staff friendliness

the gym is really old. the beds are not really comfortable

swimming pool is tiny w/o any places to sit. all very cramped.

great location. easy and secure parking. friendly staff.

laundry service ruin my jeans

room service, comfy room

wifi has as strong as i would have liked...went in and out..

there is free parking in a garage half a block away which was easy to locate and enter

parking is included

no sign of hot water when we went to shower, wifi wasn t very good or strong

the best wifi ud83dude0d

good location and parking for motorcycle

location. staff. hot water. stable wifi.

the parking seems very secure

free parking

was full so got the last room it was by the courtyard pool but very dark

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

i enjoyed the continental breakfast and also the full breakfast menu

the free continental breakfast i paid for was the worst breakfast anyone could have

was supposed to get a queen bed but i got a smaller one; they gave breakfast and it was not included in my fare

staff, and continental breakfast was as expected

the continental breakfast was only coffe,two pieces of toast and 4 slices of fresh

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

wifi was very good.

there isn t a gym

and supper and cocktails in casa maria and one evening we came down to play a game of pool in the bar on the

was a bar next door with real loud live muziek so we couldn't sleep until this stopped at 3

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

the parking is on side street so it's hard to find, good parking area once found

replacing shower heads is inexpensive provide a small simple map to find parking lot

hotel is located in old downtown near principa catedral , hotel has its own parking lot

parking was available yet the website gave no indication where the parking was

wifi was strong even in the room

had a kitchen with a fridge etc

breakfast was excellent! modern hotel and very accessible.

the friendly staff - the cleanliness - the rooftop with a bar, pool, gym and kids area - the hotel is located

no room service after 11

breakfast was only ok

looked dirty, te pool was a bit disgusting

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

breakfast is very good and good variety of foods. personnel is attentive.

average breakfast - but i am british

hotel was very clean, friendly staff and great breakfast that was included.

breakfast was fine, all fresh, tasty coffee

price, clean, good breakfast, close to the historic center. staff were great.

parking value for money do not pay more than 700 mxn per night continental breakfast incl

i tried to use the gym but none of the equipment worked.

the wifi wasn't working

breakfast cleannness personnel attitude

wifi quality and the breakfast could be better

the hotel increases the price, should i look for orher options? the wifi was poor

breakfast

cozy, nice and clean. breakfast good

forced us to pay upfront the entire stay and focused too much on making sure we had credit on our room service

gym needs more equipment

it could use an elevator from the valet parking to the hotel for guests with limited mobility.

somehow i got a room in the top floor a jr suite with minibar, snacks and balcony plus i got free breakfast and

room service took way too long

the extra cost of the room service

wifi does not work at all which was a huge constant problem throughout the trip

was able to get a nice little workout in the gym

the photos there s a kids area that wasn t in the real hotel also there was a plate out of my room for almost

pool

poor wifi

the property was in a good location, the wifi was good.

the laundry room came really handy. the room was clean and staff was friendly.

location, great food, great bar at the hotel

breakfast was impressive, well done, items made to order delivered as if the staff member cared.

breakfast, room and location just wonderful

clean and modern. the pool was great also.

laundry service destroyed my taylor made shirt, they burned it with the iron

the gym and the breakfast were good.

room, clean, gym, breakfast

pillows were really soft no good for my neck, one of the doors of the closed loose and service bar door as well

the breakfast needs to have more variety of options.

the wifi is adequate, don t expect to stream netflix but surfing was fine

should not have a hotel and a bar operating it is not fair to be profitable and not letting your guests

wifi stopped working in the evening and did not work the rest of the stay

gym

wifi at all (when i did asked about it 3 times, no answer of the staff)

not confortable but the worst thing is they have a bar with loud music all night impossible to

that i got charged twice for my sons breakfast and both reception and cashier at the breakfast bar weren't able

gentleman in the breakfast bar were very very nice and helpful

loved the breakfast we ordered room service every morning, the location was great in the center of all hot spots

hotel in general quite old, so the facilities like swimming pool area and the gym are not pleasant to use

everything was good but the gym

i like the location. it was spot on and it had parking lot therefore, it was pleasant.

breakfast was limited

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

breakfast, time yo clean up your room, i used to arrived at 14

no wifi

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

room was clean, perfect location, the gym is equipped with lots of machines

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out

breakfast was good but not great

the breakfast was really good also

the breakfast is decent enough with basics, but nothing fancy by any means

great location and good breakfast

free breakfast is always nice

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

decorated lobby and reception area in general, good location, valet parking included without extra cost

no wifi in the room

room service from the cafe, after an hour it was not delivered, went to check and i was told the

the patio was amazing, we had dinner next to the pool.

felt they overcharged us for our laundry service there

pool was beautiful outside in sun

parking was good too

style, room service, location.

that the pool closes at 8:00pm, it s very early

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

decent breakfast, comfortable rooms, clean.

gym

easy access from parking spot to elevator

great breakfast and bar. rooms are big and nicely decorated, everything was comfortable.

the small pool was great for my kids

the location, the pool and the restaurants

lobby was nice clean pool looked nice

excellent breakfast, comfortably beds and pillows

also pretty decent buffet for adults and kids eat for free

pool, comfy beds, great water pressure

breakfast is really bad

great parking, great pool and rooftop bar

the breakfast could improve

really nice was the gym which is on the upper floor with a view over the entire city

breakfast could be more varied

asking for towels for the pool area and the shampoo bins of the bathrooms was empty

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the clenest of the hotel-room- gym, the staff attention and amability

great hotel, beautiful room and pool. nice breakfast.

pool didn t have temperature

wifi

had to request toiletries several times after each room service

such of restaurat hours, parking needs, room service, a little bit of social and friendly kind

enjoyed the pool, but even more liked playing pool

swimming pool

excellent in every way including the vast array of options on the breakfast buffet

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

loved the pool and gym facilities

the only hotel in the world that i know that offers so excellent breakfast during 6 hrs (6-12)

beautiful modern hotel with large rooms and all amenities. excellent breakfast buffette!

location, cleanliness, breakfast

that made it very convenient to have breakfasts

restaurant , room service and pool on the

breakfast wasn't included

pool was great! bed and pillows were so comfortable.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

it has a small kitchen, 2 sinks, little pool.

paid upgrade to room with jacuzzi tub and pool view, however; tub did not work and it had no pool view

clean, best wifi i ve ever found at a hotel

water in the pool was not heated.

we thought we were getting two rooms with queen-sized bed and kitchenette

comfortable beds and good breakfast.

bad breakfast, useless wifi poor speed, not clean

fair variety for breakfast options

location, included breakfast

i also enjoyed the delicious breakfast they provided

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

breakfast was good

breakfast not so good

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

hospitality, in a great location and secure parking

tv dis not worked or wifi

breakfast is also good

are comfortable, location is convenient and has self parking available (it's small though)

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

my check out i went to the parking area and

parking garage is around the corner, a bit intimidating late at night

good wifi

safe parking

great breakfast

candles, bath tub, breakfast, google searched things for me even though my lack of spanish made it confusing

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

t margarine) and jam

breakfast and the overall service from the hotel was amazing and all the girls there were very

the breakfast is delicious !!

excellent service, everything is super clean, tasty breakfast, great location!

i particularity liked the onsite parking with a patrol

the parking spots, seems limited

customer service is excellent and breakfast even better

in the house kitchen, but there was only a few pieces of fruit, and some old cookies - nothing that could be

was only there 1 night, so did not have the opportunity to use the kitchen

claimed that free breakfast was included: cereal, fruit, bread etc

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent

clean, and have kitchen facilities