going out in the street, closing the complete traffic, so we need to figure out our way to the parking lot of

the breakfast is delicious !!

awesome customer service. the breakfast was amazing so was dinner.

excellent service, everything is super clean, tasty breakfast, great location!

customer service is excellent and breakfast even better

was only there 1 night, so did not have the opportunity to use the kitchen

slow service as there is only one cook i think) and in the evening, it becomes a lovely patio bar with excellent

in the morning they have an excellent breakfast restaurant (very slow service as there is only one cook i think

clean, and have kitchen facilities

in the house kitchen, but there was only a few pieces of fruit, and some old cookies - nothing that could be

wifi connection was very poor.

location, decoration, breakfast, staff.

breakfast was excellent the location near the plaza was perfect to enjoy lagos the decoration of

heart of centro historico. beautiful room. great breakfast.

t little heinz packets) at breakfast and also cream for the delicious coffee not coffee mate

parking garage is around the corner, a bit intimidating late at night

good wifi

safe parking

budget hotel - zero facilities, no restaurant, no breakfast nothing and not close to anything else

breakfast is also good

are comfortable, location is convenient and has self parking available (it's small though)

my check out i went to the parking area and

spa facilities were lovely and staff competent

staff, very nice area around the hacienda, spa and massages are very good, good place to hide and relax for 1-

i wish we would have pre booked the spa services, which i was told before we arrived it was good to pre book,

the spa is very nice and a perfect place to unwind with a massage

hot water on the jacuzzis, no hot water on the pool

far from airport swimming pool heating only friday thru sunday and way too hot

rooms are beautiful!! staff is helpful and friendly! pool area is fantastic!

looked dirty, te pool was a bit disgusting

good. breakfast was nice. room was big enough and the shower room was clean and nice.

were good but the pool bar was never open

clean, best wifi i ve ever found at a hotel

the pool was lovely. the room designs are perfect for families

the food at room service is really good

paid upgrade to room with jacuzzi tub and pool view, however; tub did not work and it had no pool view

wifi speed was alright, could be improved, but not too bad

ry practical) location: nearby bus stations to go to downtwn, near a big mall facilities: pool,

the best stay in leon for years, awesome staff , great location, great food, always clean and the bar has the

pool area and in house restaurant

com with kids booking

excellent in every way including the vast array of options on the breakfast buffet

restaurant , room service and pool on the

at my check out i was told i could get a free breakfast for my next visit which i do not plan on booking for

was great, close to stores and everything, food was decent, rooftop and gym nice if your using it

the rooms were great, and the view from the terrace overlooking the pool area was gorgeous the water was

breakfast wasn't included

location, room size and amenities exceeded my expectations. breakfast was delicious.

breakfast facility, food, and staff. great service and variety

pool could have been a little warmer but over all it wasn t bad

the breakfast was not incluided

they have wifi incluided

the gym needs more ventilation and equipment

wifi stopped working in the evening and did not work the rest of the stay

not confortable but the worst thing is they have a bar with loud music all night impossible to

gym

good breakfast, have parking

hotel was very clean, friendly staff and great breakfast that was included.

breakfast is very good and good variety of foods. personnel is attentive.

breakfast not ready at time of departure. it was offered on our return. staff very helpful.

average breakfast - but i am british

great location. easy and secure parking. friendly staff.

no sign of hot water when we went to shower, wifi wasn t very good or strong

there is no wifi

we re very helpful in providing a late check out

parking is somewhat difficult to find - i suggest contacting the hotel for directions to their free

clean and comfortable, a/c and wifi working great

the parking is on side street so it's hard to find, good parking area once found

it was hard to control the water flow and the breakfast was pricey not many options and no laundry in

there isn t a gym

with the power outage caused hot water heaters to not work so i had to shower my kids in cold water

parking

the room key, location is smack in the middle of the historic center, it s got convenient valet parking, beds

the hotel is downtown and it has parking structure.

they charge for breakfast when is supposed free

location of the hotel was actually great, the continental breakfast was really good

staff, and continental breakfast was as expected

the breakfast isn't really breakfast - just juice, coffee and one tiny piece of toast

laundry service ruin my jeans

was no water, no electricity , no wifi

breakfast they serve it could be better had issues with parking lot hopefully they fix the problem

convenience to centro. no need for a car. ohh! and free parking!

the location and that included the parking. also the staff was very friendly and helpful

parking avaliable / eggs from the breakfast.

location. staff. hot water. stable wifi.

free parking

the best wifi ud83dude0d

the parking seems very secure

no room service at off hours

bar was closed as their license has been taken away and we didn t receive any notice about this

was full so got the last room it was by the courtyard pool but very dark

wifi was strong even in the room

had a kitchen with a fridge etc

wifi was almost non-existent in our room during some parts of the day

and always there's an issue, never hot water came out in the morning, and the last time no wifi signal detected

parking value for money do not pay more than 700 mxn per night continental breakfast incl

i liked also that we could have made an early check-in with a small price difference, the gym and the restaurant

breakfast and the toilet in my room wasnt working well

hotel with a great restaurant downstairs near the pool area, in walking distance of the zona de

staff, super friendly, fast, clean, amazing views, great food, room service is on point

the food in the bar was dreadful.

breakfast and pool

i liked the facilities everything was so nice restaurants, swimming pool lobby ect,ect,

friendly staff and huge rooms with friendly valet parkers. swimming pool and gym available.

dirty pool

room service could be better

construction on premises, smell bad and pool was dirty slow service at the restaurant.

the photos there s a kids area that wasn t in the real hotel also there was a plate out of my room for almost

poor wifi

the property was in a good location, the wifi was good.

the wifi is adequate, don t expect to stream netflix but surfing was fine

the laundry room came really handy. the room was clean and staff was friendly.

the breakfast buffet.

gym must be improved

breakfast is good

wifi was not very fast

laundry service destroyed my taylor made shirt, they burned it with the iron

breakfast, regrettably is getting worse from stay to stay.

breakfast / pool

the breakfast needs to have more variety of options.

excellent breakfast, spotless room

underground parking space had water leakages and was filled with mud.

breakfast was limited

didn t like that the jacuzzi wasn t hot , and the orange juice from the breakfast bar is cheap

poliforum, zona piel) value for the money delicious coffee included in the breakfast

no wifi

toilet and shower to close each other's not free breakfast

good breakfast

the breakfast and the way they approach you with so much respect

couldn t find the free wifi nor did we have the password

loved the breakfast we ordered room service every morning, the location was great in the center of all hot

location, awesome staff, nice pool, good room with view to the pool, big hotel has laundry service with quick

the second room barely had any light, and the door didn t reach the floor so it was as if i had the window

water in the pool was a bit cold

to go to the front desk to report both issues and then had to go to the restaurant to place our room service

quick service to get taxi close to every tourist location pool was awesome my kids loved it i would definitely

i didn't eat breakfast

they gave breakfast during the morning

great location and good breakfast

breakfast options were great,. a few things changed daily.

the breakfast was really good also

location, clean and spacious room, smart tv, aircon, pretty good shower and on site parking

the parking garage was small and we had a big truck but they were able to accommodate us in a special

no room service menus in the room and when i went down for breakfast on a saturday morning around 9,

the pool was disgusting! super dirty.

the pool was on the smaller side but refreshing and also offered some relaxation despite the big road

room was clean, perfect location, the gym is equipped with lots of machines

bed, per night, we had to pay for parking too, we paid around another $30 dlls for all the stay, pool was out

felt they overcharged us for our laundry service there

great that the parking is underground

i would like a more equipped gym. also they could improve cleanliness.

own covered parking lot

not a great invoicing experience and convoluted process to validate parking

location and breakfast

every time the breakfast area was crowded so i could not take the food.

the room was clean. breakfast pretty good.

wifi quality and the breakfast could be better

the hotel increases the price, should i look for orher options? the wifi was poor

room service was good and well served

everything else was very nice . breakfast staff is awesome .

i don t think anyone has ever asked for room service there

also pretty decent buffet for adults and kids eat for free

the pool was amazing and clean

pool ladder was broken

the best was the room service from the restaurant, they prepared vegetarian dishes for us, that were not on

the swimming pool area is really nice and the gym is also a highlight of the hotel

the place it's amazing also the pool.

liked the service, starting from the valet parking to the receptionist, very friendly,welcoming, and attractive

breakfast could be more varied

there was parking included in the accommodations we paid for along with breakfast

gym had everything we wanted

the room and the pool

we appreciated the pool for swimming laps and the terrace was very pleasant great spot for meeting up for a

great hotel, beautiful room and pool. nice breakfast.

really good, but no towels on the site, we have to ask for the towels to the staff, and the big parking

the clenest of the hotel-room- gym, the staff attention and amability

pool is really good, but no towels on the site, we have to ask for the towels to the staff, and the

gym needs more equipment. ice machine needs to be in a floor available for everyone.

the swimming pool and the outdoors areas!!!

they said the pool closes at 8pm that made my kid cry but there were still some other people swimming at around

the bar closes too early. there s also not any bars nearby.

great value for the price. quiet , comfortable , parking , safe area.

it s expensive for what it worth s old facilities cold swimming pool smelly hallways

breakfast with plastic dishes

comfortable beds and good breakfast.

breakfast. poor options y not very sustancial.

bad wifi and clean

bad breakfast, useless wifi poor speed, not clean

late entry to my room and no complimentary breakfast

breakfast wonderful, staff is pretty nice, building beautiful, rooms beautiful as well, clean, air

breakfast was good

location for my stay, helpful and friendly staff, very clean, smart tv you can cast to, hotel gym

hospitality, in a great location and secure parking

tv dis not worked or wifi