and the wifi works perfectly

we loved the delicious breakfast and the beautifully constructed house made of bamboo

beautiful location delicious breakfast generally just an amazing place

breakfast was healthy, and delicious

they have laundry service and bicycle

we needed laundry washed and it was washed and returned, for a very reasonable price, on the same day

we had our laundry cleaned and at the end when we checked out they didn t even charge us even though they

laundry help was prompt and i was amazed because the weather was damp

rooms to one with better wifi so we could work and they sorted us out and even helped us do out laundry

the pool was great for the kids and tanning

guatape town, staff (anthony and daniela were amazing), the view (breathtaking), the food, the pool, the jacuzzi

breakfast was excellent with great options - very tasty and fast service

facilities are great with pool and sauna, it s a great place to relax

there is free parking and it has a swimming pool which was pleasant to use after a day sightseeing - though it

wifi, hot shower and comfortable bed

was clean and modern, the staff were friendly and breakfast was delicious

clean and nice hotel, it don t have hot water but that wasn t an issue to me, breakfast was nice

it was pretty and breakfast was good. liked the jacuzzi

the breakfast is very simple but it s fair considering the price

great extra laundry service and very friendly staff

you can't get breakfast before 9 for some reason which makes it hard to start early

breakfast or a meal, that was not included. only receive cash, did not give me the bill.

wifi worked well and the woman on reception was very helpful

beds were comfortable. good shower. great location. beautiful building. late check out.

good breakfast

wifi did not always work

low price on website. central tourist location. wifi ok. bedding ok.

they also advertise a kitchen - which they don t have

wifi did not work and bed base made out of concrete.

room was nice and clean, we had a balcony with a nice view, the wifi was good, it's located in the heart of

the laundry was done well

the bed was comfortable to sleep and we also liked the fact that they had drycleaning/laundry optiom for a good

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

our room (110) was next to the laundry and the staff started around 0730

staff, location, breakfast

trash in patio, dusty, broken shower, noisy at night, no able to use washer machine for laundry,

and other things to do, the wet areas like the jacuzzi and pool are clean and climated and the breakfast buffet

the breakfast was really good.. views were amazing

find anything like restaurants, bars and other things to do, the wet areas like the jacuzzi and pool are clean

the breakfast was delicious, the staff super friendly

additionally, very interesting system of laundry service as they charge 2000 cop for a piece of clothing and

reception was very attentive, in organising laundry and tuktuks into guatape

the wifi didn t work in our room

the wifi worked ok, not very stable and sometimes i had to switch between networks to get good

the room was also big enough for 4 ( a family with 2 kids)

nice breakfast at the nice roof-covered outdoor cafe that s facing the rock

breakfast was great. delicious and well prepared and table service was quick.

they accomodated us with an early breakfast on the day of our swim competition, which was really appreciated

when we arrived, it was pouring rain, there was no covered parking, and although three employees were standing

breakfast could be a lot better.

hotel and pool facilities

the view, the food, pool/jacuzzi, the gym and the lovely staff at the restaurants

staff were attentive, the breakfast was delicious, the pool was stunning, the room had everything we needed and

great gym, lots of equipment and space

beautiful hotel, comfortable rooms, great hotel gym and friendly staff.

wifi does not reach the rooms, so you might only have a connection in the common areas

wifi is only reliable close to the reception

wifi very bad in room 7

from the welcome, the service, the rooms, the security, the breakfast, and above all, the personalized attention

the breakfast is great

the price is very good for the quality, the room was very comfortable and clean, breakfast was nice and we

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

dog friendly, beautiful, yummy breakfast

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

breakfast was great

the staff is amazing and so nice. the breakfast is very good.

wifi only worked in the second room, not the bedroom.

there is also a cappuccino machine and a tiny bar in the lobby for drinks to purchase

breakfast had excellent quality

breakfast is made in house daily and was basic but good

construction work, very(!!!) expensive laundry service: 2kg for almost 20

breakfast was genial

setting in a beautiful garden right on the water, lovely view, kind staff, good breakfast/dinner

low movil phone signal and low wifi signal in the rooms

bad room service,

the rooms are big and very confortable, the breakfast was huge and delicious

pool, jacuzzi and massage, as well as water sports activities available

had internet issues which made the tv inoperable the menu was very limited the pool was not

the room, the pool, the view

we arrived in a day that was a little chilly but we weren t able to use the pool bcz it was freezing and it

we booked a romantic dinner on the lake and alex was great (also at breakfast)

we had an american breakfast included in the price and the staff in the restaurant does not even bother to

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

have your own pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good

they did our laundry which was great

is a lot of potential for additional services for example jt would be great to offer a laundry-service

loud and impossible to sleep; 3) the hot water is luke warm and not consistent; 3) we used their laundry service

pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good breakfast

the pool was nice fro refreshing after sunbathing on the sun loungers

such a beautiful place to relax and the pool was a treat

hotel offers exceptional service from check-in to breakfast, the pool, the jacuzzi, and all the staff

when we arrived, the hotel was playing very loud music by the pool, but second day we were alone by the pool

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

the breakfast was big and delicious

it is nicely close to the cascades. breakfast was tasty.

breakfast was nice, healthy and delicious

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

the breakfast is delicious

was lovely; kind staff, the rooms big an spacious, comfortable bed, cute dog and cats, different breakfast every

if you walk it, it's about an hour on foot it has a family-friendly vibe with a couple of kids living

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

i didn't like the breakfast

the breakfast served was good

make our stay so much better, very attentive, great service, food was good, breakfast in our room was a great

to locate) but after 2 hours of trying i had to shower in a freezing cold water in the evening :( breakfast was

the wifi was instable and i would double check whether the restaurant is open

could have been better if they did not steal my jeans and my shoes i had them do laundry and they did not put

check in communication had my laundry done there in my favorite pants and my favorite shoes were not returned

the location and the breakfast

breakfast was okay location was okay

is good size and breakfast is free at a restaurant next to the hotel and breakfast is good