reception was very attentive, in organising laundry and tuktuks into guatape

additionally, very interesting system of laundry service as they charge 2000 cop for a piece of clothing and

nice view big size pool

it has a kids pool, a regular pool with a shallow area, and a jacuzzi

the wifi didn t work in our room

check-in experience to breakfast, everything was great

furthermore, the freshly prepared breakfast was delicious

this was not a problem, as we could always find a place to relax at the bar or at the restaurant and it was

the wifi didn't reach the cabin and the claro signal was very poor.

superb staff! very hardworking and professional! scenery unrivalled! breakfast excellent!

de guatape and the restaurant on site provided amazing scenic views while you eat the included breakfast (which

use tuck-tucks (a little local taxi) or your car (they have a large parking up there, along with a lot of cafes

breakfast

they serve breakfast and lunch

nice breakfast at the nice roof-covered outdoor cafe that s facing the rock

breakfast bar is directly outside of the hotel room, so expect to be woken up early with noise

it would be great to have a vegetarian option for breakfast.

breakfast was good

location, comfortable beds, quiet/peaceful for sleeping, and a nice breakfast

wifi too slow

trash in patio, dusty, broken shower, noisy at night, no able to use washer machine for laundry,

the wifi did not work at all

can t drink but the pool

the breakfast was really good.. views were amazing

wifi often resets connection

i especially loved the beautiful view, the relaxing pool, and the excellent restaurant

the hotel has a nice spot in the pool area that is vip, meaning that you have to spend a minimum amount to sit

they also have these cool cabanas in the pool that sit empty all the time bc they charge $150 just to sit there

the service was excellent, and the breakfast offered a wonderful variety that i really enjoyed

beautiful hotel, comfortable rooms, great hotel gym and friendly staff.

the breakfast was included and was honestly delicious, especially considering the price of the stay

takes the a the time to check every single item from the mini bar and mentions the fines of each item in the

there is also a cappuccino machine and a tiny bar in the lobby for drinks to purchase

the breakfast was great, served with the most personable service

staff more than great, room with great views, breakfast incredible with a variety of options

the laundry was done well

the bed was comfortable to sleep and we also liked the fact that they had drycleaning/laundry optiom for a good

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

our room (110) was next to the laundry and the staff started around 0730

the first floor rooms are right next to the kitchen and laundry room, so that makes noise all morning

wifi did not always work

low price on website. central tourist location. wifi ok. bedding ok.

room was nice and clean, we had a balcony with a nice view, the wifi was good, it's located in the heart of

it s not family friendly especially if going there with kids younger than 10

they also advertise a kitchen - which they don t have

good breakfast

great extra laundry service and very friendly staff

wifi was just okay, front desk staff often wasn't around, beds weren't super comfortable, and there

breakfast or a meal, that was not included. only receive cash, did not give me the bill.

you can get your daily breakfast for a little amount of money at the plaza just around the corner

beds were comfortable. good shower. great location. beautiful building. late check out.

the lack of professionalism no hot water, messy area, horrible staff, very unprofessional, the parking

to go out at night i did go to the great hostel bar lounge next door and i met great peoples too

good breakfast (included) on the upper terrace with nice view, extremly comfortable bed, everything was

clean and nice hotel, it don t have hot water but that wasn t an issue to me, breakfast was nice

wifi, hot shower and comfortable bed

no hot water, bad wifi speed and bad food

pet friendly meant dog in neighbor room barking all night

room was located below the pool and bar area and due to the excessive noise from the music was imposible to rest

was friendly sauna pool had a nice vibe breakfast food/drinks options blankets and room comfort wifi was good

the property at 6 o clock no hot water i pointed this out to the staff and nothing was done the wifi was

they have laundry service and bicycle

was an excellent host, breakfast presentation was great, my laundry came back fresh and timely, the guesthouse

you can also do your laundry or get something to drink here

laundry help was prompt and i was amazed because the weather was damp

it was nice to have a service of laundry and kayak renting

construction work, very(!!!) expensive laundry service: 2kg for almost 20

wifi signal not great but only thing

breakfast was also good for colombian standards

breakfast was amazing, the view breath taking.

the wifi could have been better, it was a little unstable in the cabin i stayed in (17)

the kitchen always offered delicious high quality food

great glampings and ecohotels in guatape it is very expensive, they charge for everything: for room service

property was in the close neighborhood with the parking and main entrance, divided only with bamboo fence ,

and it rained quite a lot, but we stayed at the property for the afternoon and enjoyed a little pool time, some

the service from the staff at the restaurant and bar was amazing but overall it felt like the whatsapp messaging

the rooms are big and very confortable, the breakfast was huge and delicious

pool, picture view, polite staff, and friendly management

pool, jacuzzi and massage, as well as water sports activities available

the pool area was like a dream

had internet issues which made the tv inoperable the menu was very limited the pool was not

they did our laundry which was great

have your own pier at the lake for relaxing and swimming, they have a bar and a restaurant and laundry, good

loud and impossible to sleep; 3) the hot water is luke warm and not consistent; 3) we used their laundry service

is a lot of potential for additional services for example jt would be great to offer a laundry-service

maybe could expand one hour more the bar hours!

the pool was nice fro refreshing after sunbathing on the sun loungers

the pool, sauna and peaceful location.

we enjoyed the pool and appreciated the friendly staff. breakfast was nice also.

the staff were very accommodating and the pool and gardens were beautiful.

such a beautiful place to relax and the pool was a treat

not toddlers friendly, due to the architecture of the cabins you always have to be aware of your kids because

we woke up too late to get breakfast, but dinner the night before was phenomenal

leave the lights off when you go to dinner) no coffee maker in non-cabana rooms: the coffee at breakfast is

facilities are clean and amazingly speedy wifi

breakfast was nice, healthy and delicious

if you walk it, it's about an hour on foot it has a family-friendly vibe with a couple of kids living

the people are so lovely, they do everything for you and make delicious breakfast, lunch and dinner

loved the view from the room and the breakfast area

on foot it has a family-friendly vibe with a couple of kids living/visiting the property breakfast is

the pool and spa are filled by the cold, pristine waters of a spring

the pool and spa are filled by the cold, pristine waters of a spring

we loved the delicious breakfast and the beautifully constructed house made of bamboo

beautiful location delicious breakfast generally just an amazing place

and the wifi works perfectly

breakfast was healthy, and delicious