) inside one of the laundry bags

very tiny thing - it costs 15 euros to use the little indoor pool, which seems a lot so we didn t use it

we had a lunch of tapas & drinks on the gourmet corner bar sun terrace delish we then went walkabout, a short

the bed was super comfortable, the room was very clean and the wifi worked very well

the room service, dinner and the presentation was outstanding. very kind and helpful staff.

laundry service from presto up the road a bag of 5kgs for 10

breakfast is optional and delicious

air conditioning and wifi are strong, a few english tv news channels to keep up with things

location, lovely staff, pet-friendly

the breakfast is served in a pasteleria next door and the buffet was good

they do not have laundry or kitchen facilities which was fine with my one night

reliable wifi

good location, good communication regarding access, spacious room, good wifi

it had the absolute worst wifi you could imagine

good location, good wifi

our room was next to the laundry and the laundry room light shown brightly in our room.

laundry service fast and reasonably priced

comfortable bed; much attention to detail in the room to make guests more comfortable; very nice breakfast

breakfast was perfect

location, cheap price, very nice breakfast

wifi not working. shower head in room 205 was not working properly

the hotel does not have room service

menu selection in the restaurant, wifi (not the hotel problem, though) did not work for most of the two

superb service from the reception staff, restaurant staff and room service

the wifi was very spotty.

laundry service was on the pricy end spa and massage was a bit underwhelming

we also really enjoyed the spa and treatments, especially the massage, as well as the rooftop pool, bar and

good facilities such as the mini gym and excellent cleaning staff

the kids loved the bunk beds. the location was fantastic. in the middle of everything.

he looked at me and continued his talk) -expensive for what they offer -cold rooftop pool -room service closing

was a little loud at night because there is a bar downstairs and while we visited there was a stage performance

comfortable beds, big bathroom, good wifi

lovely bar and coffee shop

relly slow wifi

i know they have a cafe bar downstairs but it felt a bit mean

30am in the morning from what sounded like a laundry or fan

i could have laundry it would take 24 hours and you pay per item

staff lied and said they didn't provide irons to the room only a laundry service was provided

laundry was very expensive but weren t given costs in advance

i needed an iron and they won t provide it, just the laundry service

really enjoyed the pool

wifi didn't work well in our room

the wifi connection was weak.

206 i expect a) a good wifi connection - did not work at all well on android or iphone so we used portable

hotel is great : ambiance, décoration, rooms breakfast is excellent with fresh orange juice in a wonderful room

wifi wasn't great, and the breakfast was nice but a little overpriced if you aren't ordering from

wifi was poor

& helpful staff beautiful traditional decor large room and bathroom with walk-in closet good wifi

good wifi

we had small kids that struggled at night

the host, was able to give excellent recommendations for sightseeing and restaurants, easy parking, lovely

nice room with balcony, great breakfast, good restaurant within a 5 minute walk, relaxing pool area and help

day stay relaxing atmosphere by pool

wine tour that can be done on site which i highly recommend then you can spend the day by the pool drinking wine

tv had no uk stations. pool possibly could of been cleaner (alot of dead flies)

wardrobe had pile of plastic laundry bags from bedroom laundry several days worth

extensive free parking on site and only a short drive to ronda and its attractions

what a beautiful building in stunning surroundings with tranquil, lush gardens and a pool with a gorgeous

swimming pool furniture is tired and could do with updating. air con was not very effective

property s road/parking low quality

being able to have laundry done for a modest price was also very nice

the lounge area with bar was also fantastic & bar was well stocked

to the bluetooth stereo and coffee and tea making facilities in the room, extra firewood for the fireplace,

the swimming pool is just in the middle of a perfect and very well maintained garden with roses, lavender,

the property offers thoughtful amenities, including parking with electric car chargers

initially we were told that it will be fixed and we should try in 30 minutes or so, however no wifi was available

nearby ronda with parking

the wifi only works in the main building

cosy and charming interior of the apartment, two fireplaces

poor maintenance, no wifi,

we liked the location in the middle of nowhere and the pool.

if the menu on a certain day didn’t appeal to our kids the lady of the hotel made them something that they

wifi connection was off and on except in the lounge area

a bit limited choices for breakfast especially for kids

we used the pool one day, it was clean and big enough for both kids and adults, but it could get crowded at

we stayed in the alchemist s laboratory, a beautifully decorated room right by the pool, the perfect spot to

didn t try the restaurant although heard good things and bar service by the pool was very good

restaurant and bar closed early. no transfer to airport except by taxi for 25 euro.

location, peaceful, sun terrace & pool to cool down

i loved the quirky environnent, the small pool, the amazing terrace, a wonderful room in what appeared to be

lovely views to the mountains and sea and great 24hr gym

clean, bright, tip-top condition large rooms , beautiful view, golf facilities

great spa and golf course and a great get away

gym is so old and is just terrible and rusty

golf course

spa also does not have changing rooms on the ground floor (you have to take stairs to get to them)

the room service was top, felt us feel like really vip guests

breakfast, rooms, staff, food and wine were all perfect.

welcoming staff throughout including reception, bar and spa; terrific facilities and superb

but the swimming pool is nothing short of a masterpiece a tranquil oasis that offers far more than just a

personnel, room, breakfast, gym

late check out facilitated without a problem

the pool was amazing the food was fab and hotel was beautiful our room was brilliant too lovely and

we got the kids out at 6pm sharp but then saw people in the pool later on

spacious rooms, excellent balcony and the facilities were very good. great pool area!

wifi was a bit hit and miss

con was noisy, wifi didn't work in rooms and at times was hard to understand hotel owners as they spoke very

very poor wifi in the rooms

a bit with language barrier- but we re in spain so we need to learn more spanish

nice small bar where they served breakfast

laundry service listed on facilities and no laundry service available

no wifi . no proper bathroom equipment such as toilet paper and shampoo

bad wifi, no elevator and we can hear the room next door

a kettle would be useful in the kitchen

don't have fotos matched accordingly in here and it doesn't say what rooms have their own mini kitchen so that

reluctant to offer an iron and ironing board. no laundry service

left in room and we thought it was complimentary as nothing on water to suggest was part of mini bar section as

the roof top bar is a great place to meet or unwind

rooftop bar is fantastic, great cocktails and view

location is perfect but the roof bar only opens in the height of summer

very noisy and wifi didn t work

was brilliant, great location, clean and great value for money, good wifi carl behind the bar was a top man

the wifi was really good, for those who dont know, internet in spain is very hit and miss

wifi didn't work in my room at all

it's clean, comfortable, there's a free breakfast and wifi but the best part is the lovely lady who

furniture in the room - noisy room next to the main highway - the room was situated above the laundry and at

i don t recommend no balcony i m all the rooms not even able to provide something for the laundry and towels

it was smelling to plus the manger didnt ask me about dinner and also when you wanted to do some laundry it

laundry services /room service

with kids and some intoxicated adults outside our rooms (518&519) on the lawns

the breakfast was fab, outdoor gym was great in the sunshine

headed to bed ready to use all the facilities for the weekend ahead - we were told that the spa was being

all food was incredible, from the restaurant to the room service and pool menu

and exceptional clean pool area conveniently positioned within amenities around marbella enough parking on

the staff, restaurant, pool, gym & wellness center were amazing & really made our stay special!

would have liked small extras in my room: laundry bag, tv channel list, slippers to walk with in the cold tile

suitcases and laundry trolleys pulled along tiles ground around pool was annoying

lovely hotel, good facilities and great selection on the bar. nice breakfast.

pool area was clean & sun loungers comfortable

there is a gym but i didn't use it

no way to do laundry on the weekend.

i booked the semi-private pool room, i would

the bar staff were great fun and friendly

as adults only, loads of screaming kids from babies to teenagers on site

the main pool area was really nice, we spent most of our time there.

kitchen cupboards were a little difficult to open and close because they had modern push closures

kitchen was fully loaded, tv was good and with two baths it was comfy

spa bath wasn't working in one of the en-suite bathrooms

the large terrace, pool and sea views were perfect

adequate kitchen facilities and sitting area

the laundry given took two days, as it wasn't given to me until after 5

lack of late room service value for the money

room service serves the food cold

love the staff, the restaurant for lunch and evening meals, and the pool bar and area

great location, very friendly staff, good food, lot of things to do for kids

connection to wifi was sometimes hit and miss

spacious rooms with great breakfast

wifi was awful throughout even wifi zone, i travel for business and could not work will make me

clean good choice of breakfast nice staff good facilities

pool was closed and the gym was small

located at the end of a long corridor and on the left hand side there were always 5 up to 8 big laundry baskets

we were woken at 7:30 every morning by the laundry delivery and at 11:30 every night by the bins being put out

breakfast is excellent

room service and open restaurant very expensive for what it is

breakfast was just fab, room service worked really well, we will be back

they suggested the laundry service

they said we had to use their laundry service which would cost a fortune

to pay for laundry service because they refused to give us an iron

rooms need a bit of updating, laundry service very expensive, not much in walking distance

wish i had an iron in the room but they had laundry service

good room service

pool

enjoyed nightlife in the plaza, bar staff excellent but i do think hotel guests should be treated better than

old dirty not well cleaned bathroom not working well drainage blocked too noisy poor room service very dirty i

spa should be warmer, no hairdryer in spa

beautiful service and incredible breakfast

we were allowed to buy a drink in the bar and then told we had to leave before finishing it then the security

pool

didn t understand why they would put a family with kids in a room overlooking the plaza

i was offered to stay in the bar area if i wanted to stay on the beach

checked in and he had thrown his laundry into the hall (which was still there the next day)

of professional employees, lack of authority availability, room service is not available which is another thing

especially the ladies who do the breakfast

super noisy till 1am, no room service and no tea or coffee in the room

to add room service do a small refurbishment and if its not tooooooooo noisy

no mention about the spa / pilates classes/ what needs to be pre-booked etc

room but the fact outside our door the cleaning staff used it as a collection point for al the room service

place with a great gym, nice pool

beautiful hotel with 3 different pool areas and great food.

breakfast, spa, swimming pool, green surrounding and of course great kids club for own son

this forced me to take my clothes to the laundry instead, which was inconvenient and unexpected

that the hotel does not provide this service (even though it is listed as an option on the laundry sheet), and

not professional like when you order laundry they dont know how to instruct you to fill out the sheet and some

loved the gym and the pool

that the pool closes at 8

the pool was nice. the wifi worked well.

nice view, fab location. nice pool

real issues however additional condiments in the kitchen were missing like oil salt and

luck of more cafes or activities, like spa in the hotel.

there is no restaurant at the hotel so very dissapointing if you are a family with kids.

did not enjoy the fact that they accidentally threw away my laundry and denied it

the bar was open and the service was very good

highly recommend this hotel very clean all staff were lovely charo the lady who works in spa is excellent with

it would be great if bar was opened a little later ..

very good facilities especially pool and spa area

no room service, no laundry

machine in the apartment/flat would have been a real bonus - there is an external laundry shoot, but didn't want

dated, poor quality furniture, people smoking before in there , tiles on floor broken, kitchen old and

not enough sun loungers (which was important for us seeing as the sea was full of jellyfish and kids wanted to

the gym was good

parking was free and just around the corner in a secure car park

the reception area is light and spacious, with a library / bar room on the ground floor offering drinks and

the breakfast was exceptional, with a wide variety and fresh options every morning and they were so

and very tasty the views were decent and the location in the old town of marbella was excellent, parking (of

issue is that the pre arrival instructions were not clear enough about how to drive there and the parking

the bar area in the hotel was really beautiful

channels in english or spanish and the reception was a little poor, surprising considering the wifi was fine

wifi unreliable

from sanaz and her front desk crew, to the delightful bar and kitchen staff, to the efficient and willing

breakfast was amazing and we had a really great stay

e bday girl is haaappy)

were there in march the pool and outside area not open but i don t think any of the hotels open these areas

very good location near beach and city centre - nice staff - very good wifi - appartments well equipped - welcome

area not open but i don t think any of the hotels open these areas until april/may and the bar in the hotel

tge staff are great from reception to bar staff and cleaners

we're glad we didn't think of doing more laundry the size of the bathroom is very small, it is inconvenient to

had a room under laundry room so a little extra

there is no self laundry area

special shout out to oxana who did my laundry and had really good english

for instance, we arrived very early in the morning to marbella and they accommodated an early check in for us

wifi was provided free. it was ok but a little temperamental.

the kitchen which we did not use, due to eating out was very adequate for self catering

were excellent we asked for a late check out and this was facilitated very friendly and accommodating there was

lack of wifi in the room

strong wifi signal

the breakfast was very good

pool area was the best part of this place, but no lifeguard to tell the kids not to use huge blow up bananas in

comfortable beds and big room (for 2 adults+2 kids)

no bar on the sunroof but didn't spoil our stay

avoid the meat at breakfast as it was a bit grim but everything else was fab!!

also had a very good laundry service which was great value at less than a euro for underwear and returned the

the only this i was missing was a pool but again beach was so close it

friendly staff, the nice selection for breakfast, the location of the hotel - near the old town and the

the 360 bar and pool was exeptional

location, friendly and helpful staff, good housekeeping, very fast wifi, tv channels in many languages

additionally, there is a laundry service, a barbershop, a supermarket, and a pharmacy within walking distance

lovely bar and outside areas and great facilities - we used the gym and swimming pool (there are 2)

the pool was heated so that was perfect for the time we went in begin november

first few days were bliss, then at weekend the kids arrived, i have never seen so many rude children and ignorant

breakfast was incredible good, location at the beach an near the old city center just perfect

free wifi worked well

kitchen was very basic

the speed of the wifi was very good and the staff was also very friendly and helpful, both before we arrived

one bed extremely uncomfortable - not useable lacking some things in kitchen such as cereal/soup bowls insufficient

the room and room service were excellent

had a misunderstanding with laundry, we were told it was free then incurred a very large bill (221 euros) and

excellent breakfast, food, pool service, spa and gym facilities

excellent service at pool and beach

we sat by the pool or beach and were served food and drinks while the dj played

the experience and pool area is great

tough to get around without a car. the gym hasn't got much equipment.

apart from the driving range which has worn out golf balls and where you hit uphill so the ball flight is

the pool was small as described but it was more than adequate to lounge beside and to use for cooling

wifi

staff where amazing and extremely helpful. food was delicious, wide variety for breakfast.

have been good to be able to get a light lunch at the hotel so we could just stay by the lovely pool/ terrace

parking was safe but on the street in front of the house

the views from the pool area were amazing an relaxing

restaurant, shop) available nearby (except a golf court)

also no bar as they stated in the

laundry service very poor

we ve experienced that allows dogs almost everywhere (the only exception being the swimming pool understandably

room service price is a bit excessive

the gym, needs better options and perhaps a bit bigger

lots to do including gym, padel, tennis and a rooftop bar with events

there was even a luxury bath robe for us to use while going to the pool or lounging about on our private patio

breakfast was wonderful too

amazing breakfast and food

the owner was so accommodating that we had our breakfast left in the room for an early departure

which was cooked fresh by the owner, and because we were leaving earlier than they normally serve breakfast,

the wifi in the room was quite week so i could not work on my laptop in the room

location as long as you have a car, very comfortable room, staff in the bar and restaurant were incredibly

free parking space

lovely room and other facilities, pool, gym etc.

the gym was expensive and we thought it would be free for hotel customers

i used the gym too

a makeshift bar run on a help yourself basis (jot down what you take on paper to let owners know)

the bar and lounge area is superb, better than the supposed 5 star hotel in the area

the adults only policy keeps it a very relaxed calm oasis

from the bar and write down what you'd taken

they forgot my laundry, they forgot to get me a taxi for airport which was booked by them, they forgot to clean

the spa was closed, so there was nothing to do.

location (5 minutes walk to the beach), great breakfast, and their beach club with infinity pool and sunbeds

as a hotel guest you have to pay a steep fee to get access to the beach and the pool), spa and gym, it's lush

it has an infinity pool, comfy loungers by the pool and on the beach, food, and bar service, very clean facilities

didn't like the fact that you do not have access to an iron - u will have to pay for a laundry service if you

iron at all, all laundry service 24hrs even to press a shirt not good for the size of the hotel and 4 stars

should be put in place in the bath to avoid accidents, more area of shades should be provided at pool side

very clean and well maintained hotel. great for kids and food was great too.

were very friendly, the wifi at times was weak but overall stay was awesome

i think the hotel can add to the bathroom at the spa more items like conditioner.

facilities, helpful staff, spa services were exceptional, nice to have private beach

a bit more atmosphere at the pool lunch bar and more options on the food menu

big rooms. nice pool. very child friendly place. good breakfast.

the rooms have no sound isolation, you can hear all night people and kids next door

separate laundry room with dryer was excellent

hotel, nice staff, specially the kids club entertainment

i was being picky then i would say the only thing we didn't like was the bin in the kitchen having a lid that

excellent wifi

kids club was beautiful bonus touch and the differing options for kids

plenty of parking and room was lovely

had a pool, location, staff was kind and flexible.

pool, walk to beach and marina with many restaurants

the pool and location

easy parking right next to your villa