don't forget the pool was amazing too

$90, dinner over $200 at the steak house, markeplace $7 for coffee and we not talking starbucks, room service,

particularly when you are traveling with kids

also a few options for kids and a nice large pool

we had a great time enjoying all it has to offer but the mini golf needs maintenance.

3 pools right on the beach. absolutely beautiful

the breakfast and dinner at roots coastal kitchen was awful

and the pool area are gorgeous

the pool area

apartment was well stocked with kitchen ware so cooking was easy

was disappointed and annoyed that there was no coin machine to change bills to do laundry

there is also a laundry room which means you can pop on a load and sit by the pool while you wait for it

onsite laundry was

laundry, chairs n umbrella for beach

not much to do except for pool, gym and casino adjacent to hotel

laundry was expensive and annoying to have to go to front desk to get quarters

the laundry room was outside of the facilities

the laundry facility is way too expensive

the staff was very friendly, helping me find the laundry and showing me a stairs to shorten my journey and

lovely staff, spacious rooms, beautiful pool area and clean.

it took 15 minutes to walk to main hotel or longer to the water park and shuttle to their private beach

really liked having towels at your disposal at all the pool areas

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

the food was great and the pools were quite fun

gym, on site laundry, great room service, cool 3rd floor lounge, check in area was nice, room was clean and

it was very good, nice breakfast, greetings very good! free laundry! no noice very good!

the room was clean and comfortable and they have free laundry facilities, you just have to ask for detergent

upon arrival we found out that laundry machines were complementary and there was a hot tub we could use, which

free laundry, friendly staff, right next to airport

to do laundry you have to get lots of quarters from desk or casino

very family friendly. the beach is their backyard. kids loved it and want to go back.

casino, being smoke free

to the hotel after 7pm it was tough parking since so many folks come to the hotel just for the casino

nice pool and lounge area

excellent selection for breakfast, free luggage storage, affordable guest laundry, very friendly staff

the hotel very nice and clean, lovely suite and laundry room a plus

the laundry service only one dryer working and not enought for so many guest

bed mattress could be changed as well the laundry

would wish the bar by the pool was a bit bigger. laundry room could use more ventilation.

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

there was laundry and the pools were open late.

kept in contact with me but only asked if they could do anything for me but when i mentioned my laundry needed

the swimming pools and hot tubs were wonderful, and the swim-up bar was really fun

i think you should make guest know that room service has changed in the way the service is presented, prior to

i had three kids who are only a pancake and bacon

for a 5* hotel, even water was not provided, it had to be purchased at $27 for two bottles from room service

the breakfast was delicious, and our waiter orley was great.

for the money you charge i would have expected at the very minimum laundry bag and shower cap

didnt provide a laundry room

they offer laundry but it takes 24 hours & doesn't make any sense to use dry swimwear

need dinner restaurant. pool bar swim up should be open more. nonexistent pool service.

location, clean, great friendly and helpful staff and good location, pool was big and very nice, nice beach area

like the breakfast that was included, laundry room that was available, a store for snacks, the pool was great,

laundry room on the premises

lovely facilities (pool, laundry, restaurants and breakfast offer)

the laundry room...machines were not working. ..

room cleaning and laundry

pool bar was awesome

the casino and some good restaurants were in walking distance, and we felt safe walking in the area at

breakfast is very expensive

thanks again for accommodating us with a later check out and a delicious complementary breakfast

the price of.the parking, the price of the breakfast totally overpriced

do wish they would be more clear about the laundry service regarding obtaining detergent and fabric softener at

there's a laundry facility and restaurant inside the hotel, which was very convenient

there's a laundry room in the basement which is handy to dry your soaking beach clothes

laundry facilities were not the cleanest and a machine was broken

also it's nice to have a pool, gym, and laundry and restaurants downstairs

didn t like the room location , it was next to the laundry room, in the back corridor pointing to the street

breakfast ends at 9;00. location perfect

real basic breakfast.

not comforter, only sheet. not enought parking spots.

wifi was good

decent breakfast with a reasonable choice of food

a good highlight is that they created a parking lot for guests that was not there before

staff and great options for breakfast

nice clean room and facility, breakfast

on site parking was a big bonus for this hotel

gave me one with no kitchen

no wifi in the rooms.

right on the beach great beach bar nothing fancy, if you don t like hearing the ocean this place is not for

wifi not adequate. no safe in the room.

i was in cheapest (not cheap) room right next to kitchen restaurant & reception

didn t like much about the property, was truly let down by the pool and the size of the pool

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

we also liked that the property was in a gated community and had plenty of safe street parking

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

atmosphere, a little bit like a hostel but only the good things (communal sunscreen, a kitchen you could use)

parking accesible

we lucked out on parking

we loved the private pool setting (because of covid you signed up for private pool hours)

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

the cleanliness of the rooms and accessible features like the pool and coffee.

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

the restaurant, and how close it was to the beach & other amenities & they did laundry.

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

brighter laundry.

i suppose for young college kids who just want to be in san juan or near the beach, this might work, but for

room is not very spacious but has everything that is needed, except the wifi signal is very low, to the point

smoking, and allowed personal activities can be performed, as well as a coin(quarter-only) laundry with a single

the staff is very helpful and the hotel has its own little kitchen and laundry room

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3

not a bad terrace laundry machine available for a small fee, on premises parking space

gym upstairs and spaced to lounge

no good access support to the hotel no desk no wifi free

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

good location, friendly staff and nice property. late check out was amazing to have!

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

amenities - beach trolley, cafe, laundry

friends used the laundry room and the dryer took a long time to dry, had to run them twice

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

free soap for laundry

the lobby is beautiful and a hot breakfast was included

hot breakfast

the coffee was great, decent breakfast, villa was very comfortable and huge

the breakfast is very ample

the casinos and beaches are close to the proximity to walk

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

great location in condado laundry area and rooftop pool

the laundry room was so convenient

at its highest volume and there is no way to change the settings the microwave is located in the laundry

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

housekeeping even did my laundry for 10 dollars

canario also offered to help with laundry

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

the hotel has a cosy little garden and a shared kitchen

one dark skinned gentlemen was super helpful with locating a laundry facility for me

the furnishings in the room, along with the kitchen and the bathroom, appeared antiquated and covered in dust

kitchenette in the room

wifi was unreliable

room service and i ve been coming puerto rico every month staying at the miramar for less than

laundry room was unkept

the food was good, access to beach, breakfast and parking garage access. laundry

we had to pay for parking even the laundry you paid for

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

our kids didn't want to get out, neither did i

also, since the coin laundry wasn t open i asked cleaning lady and for $40 she washed our laundry

were some facilities that were not working - like the come restroom and the laundry facilities

coin laundry

he booked us in early and gave us information regarding a laundry

very old & scary elevator storage area for belongings in laundry room not locked

staff was very courteous and helpful loved having laundry facilities

she gave me a dirty towel and said that s all we have until they finish the laundry

there is also a casino across the street

they were very nice about everything and gave me a free bottle of water and i used the wifi, but frankly i was

close to shopping, restaurants and casinos without needing a car

our belongings and move to our nxt hotel i must say this will be my go to hotel at this point the wifi worked

there's a kitchen with a microwave

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

surprisingly fast and reliable wifi, good enough for online gaming with tvs you could hook up ps4 or xbox

the location is good. the area is walking pharmacies, beach and casino.

details trouble with one tv / didn t have laundry service as advertised

enforce the no kids rule in the no kids area

loved the casino

kids in the adult only pool

mediocre rooms, poor wifi.

iron and ironing board is located in the laundry area

parking was scarce, you had to go into a nearby hotel for laundry and pool

the pool access was at the sister hotel next door and laundry access was across the street at the holiday inn

laundry on site

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

also, the laundry machine was extremely overpriced and took forever

the laundry facilities were never available

the pool and laundry was not working.

don't have their own breakfast, laundry, anything

it smelled like wet laundry

working one elevator of two, laundry room closed, don t have a parking, breakfast is to go

the laundry facilities i felt were over priced, and the elevator was a little sketchy

pool was too green. laundry room was too tight and more expensive than the hilton.

didn t like the expensive laundry room

the great laundry with no soap powder in the shop they suggested i went 500m to buy an entire box

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

breakfast was good

continental breakfast was slightly basic but could be substituted for warm breakfasts which were excellent -

very expensive breakfast and drinks/snacks in the room

breakfast in the morning was very good and we then relaxed on the roof terrace

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

great room service/house keeping too

great pool experience

facilities (two pools, big gym) and location (on the oceanfront - sunrise is stunning)

the beautiful infinity pool was located on the west tower where all the kids were

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

free parking on site is a huge plus

is centrally located with some parking spaces

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

good news casa ciana has a parking lot they are upgrading

most importantly, if you need parking this is one of the few places that offer private parking

like the location, close to the airport also the beach and shopping centers, they also have parking which is a

and just when i was parking the car the phone started ringing and i answered and there was this gentleman on

great location, nice views, friendly staff, self laundry service

bring some smaller bills to use if you plan on doing laundry

you can use condado plaza amenities & beach access but our hotel pool & bar was better

for almost $400 a night there was no breakfast or even free wifi

gym is very basic.

no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked

room was smaller than expected and the pool area was very small with no hot tubs.

bad wifi servicie- weak and intermitente

the restaurant bar at the lobby

pool was green

biggest advantages it does have laundry room

the hotel's laundry room was a welcomed sight

the view, the pool and the beach.

the view was spectacular and the pool was very good for the little ones.

access to the pools, bar in pool. overall, was impressed in the quality of room.

i expected to see better breakfast included

) also, it would have been nice to have espresso-based coffee at breakfast

the breakfast was good

ins, so much care and concern went into how we were getting around, turn/down -room service, sightseeing, food

although they are fully staffed the kitchen was always 40-50 minutes behind in getting orders out

coin laundry facility

the laundry area needs some improvement

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof

was great - close to where we need to board the cruise ship laundry facility was

on my fourth night there i tried to do some laundry before my departure the following day

done panhandling for change in lobby of our resort, the dryer didn t even work so we had wet laundry hung all

inadequate self-laundry service

the only issue is the small laundry facility.

laundry out of order, tv did not work in hotel room, tv was not replaced in hotel room, loud

that it was a great place to stay - the rule of no kids in the adult only pool by the swim up bar should be

the laundry room had only 1 machine that was working

working laundry equipment

no room service or free laundry

there was a laundry room

wait time to use the machines at the laundry mat was too long given that there was only two working washers,

didn't like that the laundry was ridiculously expensive

more handicapped parking and less expensive laundry facilities.need more laundry machines!

you need card access to get to the pool, laundry, gym, and to use the elevator to get to rooms

super fun pool for kids and walking distance to all the entertainment

and pool area for those guests that do not follow rules such as no glass in pool area and no kids playing on

don t have laundry

i love the pool floor.. great view and the outside bar and pool snacks

atmosphere and livelihood of the lobby casino was perfect

infinity pool and the hotels casino were great.

room service breakfasts were great. good to see our favorite wait staff at choices.