machine by our room didn't work, they did have one a few feet away in the laundry room that worked

mold on ceiling tiles and a laundry list of issues

laundry onsite does not work (delay in hookup per the manager)

pool and hot tub were great

convenient location, easy access, good selection at breakfast.

when we left the next morning laundry and trash was still in hallway

in parking lot, broken fixture in shower, no shower pressure, night desk clerk put us down as no show

old car with flat tire that has been left in the parking lot too long.

the breakfast was great. the room was quiet and clean.

staff wasn't very nice and you have to park down the street in a parking garage and walk.

breakfast was delicious and provided plenty of options

pool was also closed due to covid

was close to the freeway, rooms were clean and spacious and had a full size kitchen and a stovetop

everything. from the room to the pool, everything was clean and everyone was very friendly.

breakfast was horrible

remodel almost completed (still working on laundry room) and looks great

parking lot was not clear of snow and slushy. entrance area was very slippery.

great breakfast, indoor pool, and gym area. very clean. felt safe in the area.

the pool was great

the two gentlemen at the registration desk to the young man serving and bussing tables during breakfast

the only thing we needed was dirty laundry bag. there wasn't any in the room.

great location, indoor pool and the breakfast was awesome!

room was very clean and location was great breakfast with good ud83dudc4d

was hard to find a parking space, but the front clerk came through for us and got us a great parking space

) told me there was parking at the front, but the pool, and in back

the laundry on site was nice

t enough towels for all of us and when we requested more, they said we had to wait for the laundry to be done

laundry room and front desk staff

staff great / laundry was good and good value for price

us if we needed or wanted fresh sheets or towels to take them off ourself and take them to the laundry room and

way to shower had to take a bath,no place to do laundry no pool,breakfast just sucked eggs and sausage was all

room was right next to the guest laundry facilities and i didn't hear anything while the other guests were

wish hotels had laundry hampers with plastic liners be helpful for housekeeping.

i just wish it had a pool

the breakfast was delicious with a lot of options, the rooms were big and the bed was comfy.

my room was right outside the hall ice machine and laundry. very loud all night and firm bed.

room was very clean place very quiet parking lot well

breakfast was good to have before i started my day

parking room, services and the secure feeling

charged a pet fee when i informed the front desk staff i was traveling with service dog

only complaint is the pet potty area is full of garbage but i m sure a lot blows in from elsewhere and is hard

close to my drop for monday. i was 9 miles away and they had truck parking

details wifi was terrible

was a little uncomfortable and we specifically asked for smoking and booking said we asked for non

we were put in a smoking room the bed was horrible the front desk lady was very rude

cept they didn t offer laundry detergent) in their defense, it was available at a gas station less than a

laundry available (although they didn t have detergent, which was the only sad part)

wifi was terrible

and well lit parking lot

very nice mexican restaurant across the parking lot

and my final and biggest complaint is the safety hazard of the laundry carts in the main stairwell, do you that

pool

the spa room was spacious and relaxing

we pulled into the parking lot it looked like it was under construction and might not be open

nice room. good breakfast. wonderful staff.

we were also on the 3rd floor by the elevator which was apparently by the guest laundry

outstanding breakfast

rachael at check in was fantastic in educating us pet friendly facilities which was very helpful

the breakfast was excellent and the breakfast area was very clean

clean, exceptional service, and great food for breakfast!

the closest entrance/exit was out of service too close to the laundry room which made it noisy first thing in

breakfast was amazing!!!! pool was beautiful. amazing service, bathroom and room was perfect.

lovely clean hotel staff friendly. loved the pool area

missed breakfast

the kids loved the pool and arcade area

had a laundry room which was nice but unfortunately one of the dryers (had 2) was not working

the parking out front was a little lacking, but the spaces out back worked out well.

suite of living rm, kitchen and bed room.

i was allowed very early check in at 12:15, which was very appreciated!!

pool area is nice, breakfast tasty

the way breakfast staff treated us, rushed us to get out of the dining area

parking was unique

too many screaming kids in the pool

wifi didn't seem to work for me....but i didn't bother pursuing it.

into the parking lot has a grate over a drain that is very deep

mattress needs to be replaced curtains need to be fixed parking lot wasn't cleaned off ice was

with family have usescomfort inn before feel safe no worry about breakfast and the desk fine

the wifi was frustrating. usually down with no internet connection.

it was clean and the bed was very comfortable. breakfast was great.

clean,breakfast

are working on the pool area

hearing kids running from pool, to hallways and room!

pool, kid friendly, hot breakfast, great location with shopping, eating and children activities

clean room, nice linens, nice pool, jamie at front desk was nice friendly

the room and breakfast

ice, dirty parking lot, sloppy paint, didn't give wi-fi password, which was spotty

people partied in parking lot until after midnight then got back up at 330 am arguing and screaming

hotel had cock roaches in the refrigerator, wall paper pulled off the walls, mattresses in the parking lot

some guy was repairing his truck in the back parking lot

i liked that it had wifi.

the laundry room was excellent!!! we had lots of room, a kitchen, and nice bed.

my room was adjacent to laundry which also produced some noise

staff was nice. good wifi. can't beat the price.

time we stayed, there was no pet deposit

wifi is really bad

laundry services weren't available, so i had to go across the street to the holiday inn to use

clean laundry room, good staff

some staff was not familiar with the property and gave incorrect directions for amenities (laundry location,

allowed us to park in front with trailer .. felt safer

our room had a small kitchen and sitting area felt homey

beds was too hard and there was a guy in the parking lot asking people for money.

us in was super nice, super efficient, explained everything about the hotel, food, breakfast, parking, surrounding

parking is limited due to work trucks, the entire front is being renovated - no bistro available

approached by a gentleman in the parking lot when we were waking to our car friday a m

dark parking lot

no laundry bags and hair dryer

laundry bags weren t provided in the room and asked the front desk for be bags, but no responses

laundry (other hyatts have had quarter machines) low-flow shower heads, only serviced once every 3

another issue and problem i ran into was that the property does not have any laundry capabilities on site

the wifi sometimes did not work as was the electronics connection at the base of the tv monitor

smell, did not feel clean, laundry does not accept cards - cash only

to go to the convenient store to get laundry soap

loved the laundry very good breakfast

it s easy access to everything. laundry facilities was nice to have.

pool covered and not open due to pandemic

a jacuzzi would have been nice as well but the pool was warm enough and it

maybe some weight lifting equipment in the fitness room.

nice, clean room. pool was very nice and heated

offered some kind of complementary snack or additional waters, especially since we had young kids with us, and

i didn t like about the property: the bar area is a lot to be desired for a hilton garden inn

not a set time to clean the room on the scheduled day. laundry area could be kept up better.

room,guest laundry,good location

laundry area was a joke

the on-site laundry room only had 1 working washer and neither dryer heated

convenient parking right in front of the rooms

finally when i booked the room i booked with pets (but only brought one) and the desk clerk said he didn

decent wifi

only this i didn't like was there was sack breakfast and the pool was closed but that's only due to the covid

wish would could have stayed longer to use the heated pool, maybe next time

i liked the breakfast corner and pool/fitness room

hilton has the best breakfast in the industry and this hampton didn't disappoint

in the fridge, the broken air conditioner in the lobby, the lack of dinner services, the broken pool, the broken

check in and out, great breakfast and very quite and peaceful nights as well very clean relaxing pool

the hot breakfast changes daily

the breakfast was excellent, and they provided a late evening meal as well that was also excellent

the guest laundry was broken, you can hear doors slamming outside until late at night.

clean, comfortable, pet friendly and value

they should not claim to be pet friendly if that's how they treat people

the bed was great! pet friendly, awesome!

pet policy no exceptions

while here , we enjoyed the pool with our kids , used the on site laundry facilities, enjoyed all the convenient

it looked like they normally had towels for guests to use but the laundry basket was full of them

the location, the spacious rooms, the kitchen, pool area, breakfast everything really

the carpet in the room was a little dingy and the sofa was pretty beat up - but i'm just being picky

of parking

enormous indoor courtyard with bar gazebo and fountain. it was beautiful!

i loved the fact they were pet friendly

bar was fabulous

my kids loved the pool. the beds were comfy.

a bathroom in the pool area so i wouldn't have to take the kids inside in their wet swimwear

we loved that we had 3 tvs (although the reception was mostly grainy) and the kitchen space

the pool is closed and it is may

the breakfast should not be the same everyday there should be variety every other day.

room was nice. pool was awesome.

great staff everyone was wonderful my kids loved it

pool was small, only got 3 towels but 4 guests. grabbing extra wasn't a hassle though.

breakfast was pretty good.

the gym was good and the breakfast (while not quite as nice as some of the others) was more than

didn't like that i had to try to remember my marriott password to use the wifi

free parking a bonus

privacy, the laundry facility on site, and it just felt like home

we like the location and the fact that there were laundry facilities on site

building outside looked good, new flooring, newly painted walls, good housekeeper, decent laundry, great

front desk services, laundry 7/24, new and clean facilities, car parking

horrible staff, constant shady traffic in and out, non working laundry, linen wasn't very

the laundry was extremely extremely dirty and the housekeeping was not met also the maid stole my

the laundry room was right next to us and the washer sounded like a helicopter landing

tried to do laundry and those were broken too

kitchens were bit stocked with towels, soap, utensils, etc

liked the full kitchen

came up with two issues when was the laundry facility was closed and there was no coffee for breakfast all of

no laundry

i believe the smell was from the laundry room that was right below our room

my stay at three am they then came knocked on my door at 2pm and kicked me out because i had dirt laundry in

being on 3rd floor, and no laundry

breakfast was great, room excellent as well. laundry room very usefull

parking was never a problem, it was always quite

i needed the shuttle to go to airport at 9:45 pm and was told the service stopped at 8 pm

enjoyed the nightly reception and full breakfast included

wifi

free laundry is always a plus

there was also cleaning supplies, laundry basket

everything! especially the complimentary laundry room!

laundry room was dirty

the laundry facilities for guests are included in the price you pay for the room

the laundry people decided to not show up so we had 2 towels for 4 people and they were out of towels

the room was clean when we arrived,the location was perfect, the bed was comfortable, laundry room clean/

very clean facility to catch up on laundry, or slip in a workout

breakfast, the work out room and the location of laundry

had multiple selections. my husband and kids really liked the gravy and biscuits lll

laundry room is too uncomfortable, stools to wait for cycles and too hot

the guest laundry was a mess

no laundry detergent in the laundry room. had to make an extra trip to the front desk.

really liked the room setup with small kitchen and sitting area

like the room layout and that there was a kitchen. location was great for my needs.

cost for having pet and threat of more money if pet did anything to room was a bit insulting

only thing i feel should change is if you stay continuously back to back and you have pets you shouldn't have

pet friendly for a totally reasonable fee (15

location was great didn't have the breakfast

great hot breakfast buffet

old funky room, non smoking smelled like smoke

easy parking

alot of sketchy people wondering through and around the parking lot all hours of the day and night (did not go

parking lot and grounds was full of trash

although it is up on the second level, i like the fact that smoking rooms were offered

laundry detergent vending machine out

the price, location and amenities such as onsite laundry facilities.

boutique property that was well appointed. smaller pool, good breakfast, and laundry on site.

laundry on site that we did use

no elevator, hrs for guest laundry, key charge, parking is limited

it was a little pricey and the breakfast wasn't all thar great not very good options.

the staff was very friendly and the breakfast was good with lots of selections

pool was cold

at any given time and the night manger accommodated our request even though the lighting in the parking lot was

wifi was pretty slow

offers indoor pool, laundry

i liked that it had laundry room and the location was walking distance to the dollar tree

room was right by laundry; all the cleaning people just left their carts in the middle of the hallway- fine in

the front desk about it, and they said someone would bring us some when they got caught up on the laundry

this property has laundry facilities as well

the pool, laundry, exercise room were all neat and clean

there was a laundry room in the hotel

nice front desk girls. fantastic bed. laundry. i should have checked out the pool.

the employees. laundry facility was bonus, but 2 units of each yet 1 of each broken

one more anecdote: i was sitting in the lobby waiting for my laundry to finish, when a couple came to check in

no laundry facilities

pet friendly. new furniture. clean. great location.

wifi sucks

my view was the parking lot and people looking in at me

had handicapped parking at the outside door which was close to our room

no bag for dirty laundry.

parking a bit limited

breakfast was good, the coffee fresh and plentiful

my grand babies loved the pool

only has a front and back door ...no side entrance from the parking lot

there was one person working when we checked in and she was expected to do check ins, laundry, customer service

not much. maybe could have had tbn on the cable tv. no vending machines or laundry supplies.

no extra laundry bags were available when we asked for some

nice staff, great pool, room was amazing and very clean

of parking, one elevator for 5 floors

be challenging to make a left turn out of parking lot

breakfast is always great

late night staff was extremely friendly and very helpful, and the morning breakfast staff were very friendly

the pool was amazing and fire pit my kids loved it

love the location, breakfast not so much.

pool is a little small

kind of a noisy location, like most hotels, the pool was out of service

breakfast during covid-19

the pool was small.

we made use of the exercise facility and were only staying one night or we would have used the pool too

the pool and the breakfast were amazing!

the parking at night was so bright

the pet fee was outrageous

the free breakfast area was nice, good selection

nice selection of breakfast items

the pool, gym, and laundry were all great

felt like earthquake in the room where they used the commercial laundry the floor was vibrating

hotel room was nice and spacious, had laundry for guests

guest laundry facilities were out of order so had to take our clothes to a launderette to dry

the size of the pool was misleading, it is more for little kids than adults

no pool, but laundry facility was much needed for sports camp

self laundry is free

laundry facilities were available too

love mini kitchen and free use of laundry

hotel has on-site laundry facilities, etc

there was no pool, no exercise room, no guest laundry and for breakfast we got a bag with a orange, muffin and

i also had to do a load of laundry, and the cozy gym with cable tv was conveniently located adjacent to the

laundry machines kept eating my quarters, no body soap in shower dispenser so i had to get out, who

laundry facilities are great for traveling families

i checked out immediately and hopefully made it to my laundry room in time to prevent the spread

pool and jacuzzi

a lot of routy kids in hotel jumping in room above us, and running down hallways with rude comments to other

need a bar and free breakfast

loved that we could leave our car here while we went to florida and a shuttle to and from the airport

whole place was wonderful and welcoming, from the desk clerks to the shuttle drivers to the staff in the bar

having a laundry on site since we were there for a soccer tournament was especially nice

i that is a mom loved that they have 24/7 laundry

up at 4:00am for my 4:30 shuttle which i booked the night before only to find out they screwed that up

the fireplace wasnt working

sized rooms, very friendly staff, nice pool and hot tub, awesome breakfast, good location

hard to get to from the road. very dark parking lot. laundry room light barely worked.

all i got was this night staff saying that she got the sheets down to laundry and inspected them to find no

i like the laundry basket in the bathroom and the coat rack

no laundry soap in the dispenser no bleach either

when we went into the breakfast room the first morning the woman working in there was folding laundry and putting

breakfast area was kept well-maintained in the mornings and the kids had fun in the pool

did not use any of the peripheral amenities offered (pool, breakfast bar, fitness center, etc

everything but parking

area was tight, as we needed to use the sofa bed with kids but once unfolded there was no room to walk around

the gym is better equipped than most other hotels in same price range

the swimming pool and fitness area was closed also, an other hotel we had stayed at in ky allowed you to sign

location, comfortable accommodations, and acceptance of pets

clean ,bug free,friendly and easy of parking. close to uk hospital and cancer center.

the kids really enjoyed the pool

pool was closed. disappointment. felt like that should have been disclosed when i booked

we ordered a pizza for room service and was quoted 40 minutes or less and they didn't come up to the room until

the hotel is gorgeous. the restaurant, pool,rooms, all perfect.

room was up on 5th floor and there s a very loud bar on the street beside us

and location and fantastic front of house staff and bar staff

wanted us to pay for wifi and room service had to be reminded i ordered and it didn t have a in room microwave

room was huge, clean comfortable and with a kitchen really good value for money hotel.

thought the cut off time for breakfast was early

the pool is a soaker pool - only about 3 ft deep and with 2 people in the pool felt totally full - so

line you still show a breakfast buffet

the breakfast was horrible

definitely wasn t the cleanest hotel i ve ever stayed in and the gym didn t have any water

room service food was superb but pricey

the restaurant and bar close very early at 9pm.

the restaurant and bar are very good, people are genuinely welcoming

the bar should stay open later

good comfortable room. nice bar area. all downtown facilities easily walkable.

hole in my sheets and my towels and the tvs had no smart tv options despite the hotel having good wifi signals

the bar and dining room service and atmosphere were wonderful

wifi didn't really work very well in our room on the 3rd floor but was fine in the hotel lobby.

very poor wifi

the pool and hot tub were also great and most of all the people working there were very nice to us

distance, hotel was very nice and clean, staff was nice, outdoor skating ring was nice, very nice bar inside

shuttle to/from the airport was offered

room service was fast and the food was hot and very good

cards did not operate the elevator or room door and wifi did not work

would have loved to have seen a laundry room

laundry service could have been helpful ud83dude42

room service menu

the gym and pool

front desk service was exceptional view was fantastic on-site restaurant was great pool & gym were great location

we stayed in the bunk bed room with my two younger kids

the rooftop bar is the bomb

the beds were soooo comfy and the staff at the bar made us feel like family

too many qr codes to deal with, such as tv remote on phone, and room service and valet

king room, very comfortable, and we loved dining at the bar for breakfast and dinner

i havent seen any breakfast but its pretty clean and quiet and the laundry room works well

the laundry room is excellent with supper efficient driers

and see if it's the one i reserved of course it's nothing like the picture a plus is they had a laundry room

room was next to the laundry room'

didn't have greatest breakfast but was fine

hall carpeting dirty,self laundry expensive , inadequate availability of ice on first floor, food in bistro

laundry on site

there was only one washer and one dryer in the laundry room and we never did get our clothes in because it was

the kids enjoyed the pool

at lounge or bar area , nice after a long day to be able to work out in the open and enjoy an adult

nice area for walking the dog, great location, free laundry!

laundry was free and there was a decently sized work out room

convenient location. quiet. large rooms. indoor pool, laundry and well equipped rooms.

laundry facility, exercise room

free laundry was amazing and fairly priced snack foods