smell of chlorine from the swimming pool in the reception withheld us to swim in the indoor swimmingpool and to

the food bar area in the restaurant was too small, which resulted in almost constant queueing which was

on wifi in the room.

no wifi in the rooms & limited parking close to the hotel.

breakfast ocean view hotel is located in beatufil place very large room big free parking there is pr19 and pr2

the town is very quiet, you can park near the hotel in the parking lot or on the nearby street (100-200m)

it's on ground floor while the bar and reception are on the 3rd floor

real air condition would be nice, since it was very hot in the room - limited space at the pool

for me it wasn t a problem as it was easy to find parking near the jardim do mar, but you should keep it in

parking is at 1min walk from the hotel

[ ] the laundry is ridiculously priced : 7

comfy beds, clean room, good food, indoor pool (kids were happy)

indoor and outdoor pool and spa with sauna and steam room

wifi was good, the gym was okay and the swimming pools were nice

if you need something to buy, perhaps more food or toys for kids, there is a big shop across the street

the wifi was weak and we could not watch a whole netflix movie because it would not load

comfortable bed, well equipped kitchen

the pool area was great, with a nice pool and loungers

each room is equipped with a kitchenette (plus all the things you need to cook), a beautiful bathroom with a

there is only one outlet in the kitchen, which makes preparing breakfast very slow

everything was perfect! breakfast is amazing! fully recommend! and laundry is super fast!

on the room type) hotel has several pools (open and indoor), spa (you have to pay for it), gym, daily activities

breakfast and location were spectacular!

my wife and i would like to say a special thanks to ana (room service floor 7), graciano at reception, norberto

the luxurious spa offers many treatments and therapies, providing a relaxing and rejuvenating experience

holiday home with everything you need for comfortable living: relaxing, cooking, doing laundry

it has a well-equipped kitchen with all the pots and plates ready

great kitchen and external bbq also

parking on a very quiet street just outside the house

bedrooms it was very nice and clean, the bathrooms was very nice as well, i did like the kitchen very spacious

additionally, they advertise a laundry service which, to give you an idea, is 2

is good for travelling with kids

they just love kids

also put spa robes and slippers for going to swimming pool in room

the heated pool was really great , 27 degrees

small gym

be perfect if gym room was taken care of, as one machine isn't working and the other seems to be hardly working

unique property with amazing views, a great onsite restaurant, delicious breakfast and self-serve bar overlooking

- the gym (officially there is none) is very small - parking can be gillingen - the route to the hotel

gym is a bit small and needs expansion

we also used the laundry service and they did it the same

close to swimming pool with ocen water

room comfortable,with balcony,big bathrom ,tv, great surprise with swimming pool,jacuzzi and sauna after a long

good breakfast and great spa area

value for money with breakfast included

air conditioning + spacious room and nice balcony + tv and fridge with mini bar + plenty of storage + staff were

big comfy bed, great bathroom, bath robes, enormous flat screen tv, minifridge/bar, delicious breakfast with

wifi on the rooms, staff not friendly, reception desk was always empty, free parking only at

very close to the bus stop and both lava pools. lovely breakfast.

centre of this town ,free parking spaces around the hotel , our room was nice and clean with mini bar and

nice rooms, welcoming staff + the spa and breakfast

full kitchen and a separate sitting area

staff was friendly, helpful and great with kids

there is an indoor swimming pool, which is perfect for kids

good gym free of charge for

amazing natural pool - with fish in the pool. not a sand beach

great and tasty breakfast with variety of food and fresh fruit and pastries

fantastic room overlooking the sea. friendly staff and great breakfast

view to the sea and natural pools was so beautiful the room was comfortable breakfast was great the spa facilities

nice big rooms, good room service and lovely staff

laundry service was too expensive, the wifi was available only at the reception and it was

run down, room was very basic - had to ask for towels & only pool towels were available due to “laundry

the drilling in the room/corridor next to me was affecting my work poor wifi (but this was fixed the last day

breakfast can be more healthy

small pool on the 7th floor terrace was great and the bar area was perfect for the sunset view over

is an amazing environment feeling like you are in the spa, with a great pool and jacuzzi, and a beautiful sunset

the property has the second area down the road with gym and kitchen

small and calm hotel, great bali and spa feeling

breakfast can be improved a little, especially vegan alternatives could be offered

the spa and the sunset after madeira hikes its exactly what you wished for

close to funchal breakfast: rich, varied, delicious, tasty with ocean view for free:) every day pool: beautiful

however there is excellent private parking

we had a car and enjoyed the location away from the hustle of funchal and appreciated the on site parking

clean. beautiful view. near restaurants. friendly staff. pool and secured parking

there is a lovely swimming pool for cooling off and the view from the property is wonderful

spa area is great, pool is big and heated (around 27c), sauna is clean

impeccably clean, balcony overlooking trees, pool, sauna, amazing fresh breakfast in beautiful restaurant

many organic and healthy choices at breakfast

breakfast, very quiet surrounding

the breakfast is good with many options

good parking

breakfast

always enough parking spots, close to funchal but also all other ways to the other parts of the island

really liked the rooms because i was able to access my kids

wifi coverage in the pool area, pool bar was closed until afternoon, bad coffee for the

and install a coffee machine that makes espresso based drinks (or offer the ones from the bar for free)

staffs are helpful kids enjoyed spa and pool

wellness hotel=pool three temps long with a depth of 90-130cm + paddling pool for kids with a depth of 30cm

incredible location, big room and excellent breakfast.

jacuzzi e breakfast

spa facilities limited. nice pool on roof tho.

location, restaurant, breakfast offerings, relaxation areas, decor all excellent

i also thought the rooms were very comfortable and clean and enjoyed the pool

the breakfast offered was first class, a fantastic choice and quality of food, and served on the

hooks for towels and long jackets, small space in the bathroom, early closing hours of the bar and instant coffee

beautiful views , extremely clean . nice pool with a good bar with meals

we enjoyed the breakfast as well, very nice selection of available food

breakfast, very spacious room, big balcony with amazing view

free wifi and parasols around the pool

the pool has perfect water temperature

i got nice advices for eating and parking

there is a small parking lot on site

it was easy to communicate in english; car parking was straight forward and there was excellent wifi coverage

the swimming pool requires some attention.

amazing location, friendly staff, tasty buffet, beautiful pool. amazing personal patio.

good coffee shops, hair dresser, laundry, pharmacy in the close neighborhood

gym could have benefitted from more equipment

cleanliness - it felt covid safe, food, self-service beer and wine and fizz for breakfast was

the juices at breakfast were appalling and were a serious let down given the otherwise high standard of

we travelled with 2 kids, one of them on a stroller, and we had plenty of staircases and obstacles that we

temperature in the sauna is quite low, and the water in the swimming pool is freezing, you don't want to go in

no entertainment for kids ( kids club, movie nights,

nice view to the ocean, calm area near swimming pool, jacuzzi

service in the restaurant and in the bar - very helpful, running around all the time vigorously but not

there were long queues for the bar in the evening

room service wasn t clean, theyd leave empty water bottles, forget to pick up laundry

the laundry service is quickly and very good

the view. wifi in the room.

great location, on-site parking, walking distance to mall and nice indoor & outdoor pool

the water wasn t free the pool maximum depth 1.4 m

wifi was excellent throughout the hotel and outside , an absolute first for any hotel we have

) you are a guest of the hotel but still need to show a code to get a tiny discount on each bar or restaurant

when checking under the bed for items the kids may have dropped, i found maltesers

the gym is antiquated

room, enough for a family with two small kids without anytime feeling crowded; excellent pools, spa and training

rich and delicious breakfast

great breakfast great facilities swimming pool & sauna great helpful staff

it was lovely packet in the kitchen, there was even a thermos with hot coffee when we came home late at night

our room was spacious had a lovely kitchenette, , a double bed, shower room and two balconies

breakfast is excellent and the garden are beautiful

laundry was cheap enough and delivered promptly back to us the following morning

laundry service

the breakfast was really nice and the area was a nice area too

the service at the hotel's bar is also exceptional

entertainment on site, great musicians, bar has vast array of choice

lack of contact in bathroom to charge the teethbrush and shelf to put your cosmetics and laundry bag, drawers

shuttle bus system to funchal worked very well but you do need to book in advance both ways

location and property s environment the pool and the fact that there was a parking

the pillows weren t the most comfortable, and breakfast could offer a bit more variety

breakfasts were really good, as was the meals at the pool bar

decorated, excellent location, super friendly and professional staff, excellent restaurant and spa facilities,

to the great facilities and breakfast, secure it in a firm place for being one of the best hotels in funchal

the spa services not being available

breakfast very tasty - fresh fruit, vegetables, warm dishes as well

the breakfast was delicious, offering a wide variety from bacon and eggs to cereal and fresh fruit (the

laundry service at super speed!

laundry service was awful

wifi connection was not great

is new, facilities are clean, good views, room service was kind with nice additional touches (snacks etc each

all staff is very helpful, pleasant and kids friendly

adults only but directly above public lido so summer holiday noise a real issue- no sun on balcony

a little surprised that so few people used the bar later in the evening, however we have never holidayed so

brilliant seaviews, bus service nearby and swimming pool

pool area, spa and gym

staff, location, bed, breakfast, view, pool

laundry service very expensive, nowhere to dry clothes after rain or a hand wash

spa treatments were very expensive and that s why we didn t use those services.

wifi was really bad and we had a strange smell in the room tje while time which was't really nice

wifi is essential, even in the second room there were about 3-4 hours when the internet was down in

spa area (with sauna) included in the price

super friendly girls at the reception were very helpful and patient with us (motorcycle parking, laundry service

the laundry service they offer means you can t just borrow an iron to do it yourself.

pool / sunbathing area very clean, bar is fairly priced with great cocktails

we had a massage at the spa which was definitely the best we've ever had

lovely indoor pool and spa

laundry service was patchy

gym was old and incomplete, and the spa had some broken/unavailable facilities

breakfast was good

a very good all inclusive hotel. bar staff were great

and attentive stuff, food, picturesque view, pools, cleanliness, kids entertainment, eves

laundry wash prices were high

the breakfast was really nice and with lots of options

hotel was pleasant surprise- have all amenities plus indoor and outdoor pool, sport facilities

many facilities like a pool on the terrace were also impresisve

the indoor pool was very nice, and they do have a gym facility, with the most basic equipment

does not work as other customers just help themselves in the laundry storage room which was open

and kept calling to follow up so i attended all my events in rumpled clothes embarrassed and no laundry service

the room was spacious and clean with a large outdoor terrace with sea and pool views

available to answer questions and even after checking out allowed us to shower and freshen up in spa facilities

comfortable, so many facilities (spa, gym, indoor and outdoor pool)

free parking available

we didn't have any problems with parking during our stay for 4 days

loved the pool and bar area

room, basic furniture, sofa bed and one small extra bed for kids, quite old fashioned but useful, kitchen equipped

sliding doors to terraces = dangerous for the kids)

well equipped do be a bit more self catering, close to everything including bus stops and a great laundry up

1 night and i loved the hotel, the room is spacious also the balcony, where i was able to see the pool, garden

the spa pool was warmer on cooler days eventho i used the outdoor spectacular infinity pool almost

the evening entertainment was limited with one bar and live music, but that was fine as there were a lot of

peaceful hotel with huge beautiful botanical garden, 2 exterior swimming pools (+ 1 for kids) with lots of sun

we had no towels on arrival, there was an issue with their laundry system and we had to pay for pool towels to

very expensive laundry services

to ask blue towels twice before we get them - they didn t have enough of them, was waiting for laundry to

the hot and cold food option for breakfast

comfortable beds, minifridge, parking (7 /day), breakfast was ok

would give 9-10 probalby but there was some problem with wifi

wifi unusable on second floor

clean rooms. nice pool and nice pool bar.

the room service was everyday which was very nice

room service can be better rather than charging 3 euros to bring a bottle of water

was at the end of the corridor just by the domestic room where they kept passing through with the laundry service

apparently a laundry delivery issue

i had to say one negative thing, i would probably say the underground parking

parking available but limited, ensure you ask in advance

we didnt have time to emjoy the pool and the gym, but all looks clean and great addition

location was good, near shops, restaurants, laundry mat and 3 mini grocery stores

loved the very convenient location and rooftop with pool, perfect to chill before or after a day of

room, pool

the coffee at the breakfast is awful, don't used real milk

the pool and the pool bar are also great

there is not really a laundry service, as it is more recommended to use a laundry nearby

there were no pool towels available as they hadn t come back from the laundry

wifi in the rooms

free wifi

although usable at the bar and lounge it was very low speed

next to the laundry room (think washing machines which are on day and night) and b

staff were very nice and accommodated us with an early breakfast so we could do pr1 for sunrise

beautiful adults only hotel so very quite , nice staff, good breakfast

the breakfast was absolutely fabulous.

facility with nice, large pool and pool area

the convenient location and very customer oriented reception and laundry service i would even forget the exhausted

room, clean laundry and towels

when my partner asked for information on laundry service he was directed to the info card in our hotel

super buffet breakfast, perfect

room service but i didn't need it two chairs with a table on the balcony i didn't use ac because i

the cleaning and the room service was superb

the arrival present from the kids club (colors, sponges, etc) were a very nice touch

pool area was great with plenty of sunbeds and direct access to the sea

location right on the seafront, with good swimming pool

the facilities were excellent, the rooms were spacious, comfortable, and very clean, and the breakfast was

spa extra money and needed booking! lifts small. tv didn't speak any english.

the gym lacked essential things like mats, and the treadmill was not functioning, leaving only weights

buffet breakfast with lots of choice

wifi was atrocious

the pool area was nice with a pool bar - reasonable prices

if you need to do laundry, service at a hotel is very expensive, but in building #2, they have a washer and

i was charged for laundry although i didn't use that service, i emailed client service and

beautiful pools , nice beach fair price for snacks and drinks near the reception cheap price for laundry and

terrible room service, stone cold and a one hour wait

ocean view, contemporary style, breakfast and dinner buffet

breakfast was fantastic

there was live music in the bar most nights, of a genre tailored towards the older age group of guests present

the restaurant serves delicious food and the room service menu is also excellent

hotel vibe, its style with history, location and amenities - free parking on the territory - helpful staff though

free shuttle

of gym equipment substandard and not working correctly

however, we must say that the staff at the bar and breakfast was what made the whole experience even better

lovely hotel and amazing staff, especially the bar staff

was no wifi in the room, drinks were not included in dinner, and you have just hour for dinner (in our

- delicious, different food, great cocktails in bar, nice refreshing pool, very nice and polite staff, clean

selection of food during breakfast and it was the same each day ( for veg even worse), very bad like an instant

the breakfast is not very rich and it is same every day. in the room there is no hairdryer.

there wasn't any room service for ice etc

breakfast was very good

beds and umbrellas could be in better conditions as well as chairs in the balkony no wifi in the rooms old

fridge didn t keep drinks cold, expensive laundry service and internal phone wasn t

completed check by offering to go to the back office to collect a welcome drink for us and the kids, we (politely

cuisine, very friendly and attentive staff and service, immaculte cleanliness in all area, super pool with great

breakfast was lovely with delicious fresh fruit, omelette bar, baked goods, specialty coffees and

was superb, the staff were exceptional, breakfast filled you up until evening, the sea swimming was glorious,

from a personalized check-in - where fabio was absolutely amazing with my kids - to a wonderful birthday

the indoor swimming pool was great as too cold for the outdoor pool in winter

could have more variety or change and introduce some portuguese dishes and pity wifi doesn't work in

additionally the breakfast had plenty of options

the bar by the swimming pool was very pleasant except when it rained

depressing and not well manteined, outside pool is just ok and little with no shallow end for the kids

loved that the parking was for free and that we got a free room upgrade

i wish there was some place dedicated to small kids, even some board games in a game room would be nice

the location of the 2 room right next to each other was perfect for us, having the 2 older kids on the other

bit larger garden area around the outdoor pool, and the jacuzzi could have been a bit larger/ hotter

things were given to laundry for cleaning, but white shirts became yellowish

the views from the hotel were stunning and the pool and spa facilities made for a very relaxing couple of days

we had a little kitchen which was great for what we needed, the mini fridge was a huge perk and a small balcony

very quiet because it s adults only with no kids

we used the spa facilities and had a massage all of which was very good

the room was a haven of comfort, featuring a private swimming pool with ocean views

the private concierge messenger was a bit late with our room service at the day of departure but they made up

rooms had indoor small kitchen that we didn't use but if anyone wanted, was useful

the landscaping around the pool was wonderful- it added to your enjoyment and relaxation

the spa was unavailable and we ended up being charged over double to use the adjacent sister hotel

breakfast had a wide selection to put on ones plate

spa wasn t open on the days we were there but wasn t the end of the world as the other facility

spa facilities were amazing

staff were incredibly helpful and the gym is very good too

very spoilt, beautiful pool we swam every morning, restaurants were spot on pau de lume and sky bar were stand

pampered service and great location, the staff in simple words cannot do enough fore you, the sky bar is an

hotel and pool area

far the biggest issue was the cleanliness of laundry

i ordered a laundry service on the telephone

management needs to scrap the room service surcharge of 10 on every order even for a cup of tea

lovely small spa (with amazing treatments by maria - thanks) and both poolareas are amazing

no facility for kids, like a playground

balcony no iron( they have laundry but at a very expensive price) mattress hard as a rock pillows terrible staff

unexpected small charges such as tea in room not free and forced laundry service for pressing as iron and

although there apparently was a list of cost we decided not to check before asking for laundry service

lovely traditional setting with access to pool and sea at penha mar

free parking, walking distance to main attractions

very limited parking space at the

parking is restricted on site and in the area. a full menu was not available each night.

wifi in the rooms did not work well, but it was possible to use the library for work and occasional

didn't work in the room wifi

parking lot is very small, only 4 places to park your car, however, i can understand, just because,

welcoming and friendly staff, lovely rich breakfast, a big choice of fruit & a fruit salad available (i love

room for a single occupant,, i expected a tiny place, but instead i was given an apartment with kitchen, diner

wifi was weak in the room

the breakfast was scrumptious with lots of variety

really loved our room - spacious, nicely decorated with little kitchenette and lots of space for clothes

which was again very nice, outdoors pools look also great and great view from the rooftop pool breakfast was

staff were very accommodating. spa and rooftop pool were amazing as well.

bar was understaffed so very slow service

does not swing out making using the bath/shower very awkward and unsafe - so for anyone with kids or mobility

they allowed a late check out

the lady showed us parking spots and where to do our laundry, super nice

inside they also have laundry machine and strings to dry your closes

and moreover the balcony was literally 20 cm apart from another one and right on top of some laundry and garbage

is really good, the relation with the staff was perfect, the laundry service was an unexpected good surprise,

is a school playground with screaming kids from 7:45 am until 6:30 pm

free parking

also free wifi, free water, free drinks and chocolate in the room was great

there is a swimming pool on the roof which was

great roof terrace and pool, restaurant was amazing , breakfast was lovely

terrace pool and bar area really make it stand out

the hot tub next to the pool was broken. the gym is poor.

free parking on hotel site

wifi was not that good

coffee, cold water in the pool

historical feeling and beautiful location, parking

late check-in possible, good breakfast, parking lot available, clean and cozy, gym and bar at hand

staff, rooftop swimming pool, wifi

great buffet breakfast with cook to order options

- staff - the view - location - wifi connection - confort - trendy hotel

beautiful location, really nice breakfast, very friendly staff

we used the laundry service after travelling around the island but thought it was extremely

friendly staff, great roof bar view, especially in the night

breakfast was top rate. better than expected

fast wifi, big and clean room, good selection of tv channels, air condition

perfect wifi

the pool was also nice

always parking across the road

breakfast selection was plentisome and fresh and the staff was very attentive and professional

modern and spacious rooms with comfortable beds friendly and professional staff, speaking english

the hotel restaurant is great, and amazing breakfast interior design felt fresh and tasteful free parking

and a laundry room 4 mins away

room to dark no drying facilities no room to swing a cat at breakfast wifi poor spa not in use bar not open on

it was great having breakfast included

phone in the room didn t seem to connect with reception so had to go downstairs to ask why the wifi didn

the wifi was very very slow

there were laundry facilities but not right away and expensive when all you wanted to do was press a simple

clothing iron available which was shocking and frustrating since we arrived after the laundry service closed

they could send one up to the room, we were told they do not have any, and that we had to use the laundry service

working hours of spa an gym

hotel, excellent service, wonderful roof top pool

i have never asked but i think laundry room was next to mine as i could hear spinning and similar noises every

the wifi signal was

wifi was reliable

central location. roof terrace with awesame view, go there after breakfast.

quite good wifi

localisation laundry service good deal

wifi could be improved, kettle in the room, some coffee, a summer duvet would be appreciated

the wifi was working well

good wifi

decent wifi connection

equipped kitchen, although we didn’t use it, with oven, kettle, coffee machine, etc

location and clean studio with equipped kitchen if you wanted to cook something

emergency numbers, first aid kit, oven, kitchen utensils etc etc

perfect location, clean room, a well equiped kitchen, comfortable bed and very large shower

had kitchen facilities and a small balcony

great that they have washing and drying laundry service ( no folding) which was helpful and i used it twice

she gave me coffee, wrote down stuff for me to visit, helped me with my laundry

however, upon loading our laundry into the machine, we were unexpectedly asked to pay for its use and also

asked about the washing machine and were told that it would be 5 euros for washing and drying the laundry in

for example, the hostel does not offer laundry service anymore (which is a shame considering most people come

very clean rooms and remarkable everyday room service with

breakfast was also very good :) would recommend staying here

pool a little cool for me, but very minor

breakfast had a good variety of items

spa treatments also have to be pre-booked

very friendly, even provided laundry and was very helpful.

on the rooftops you can find a washing machines and place that you can do laundry as well as nice area to just

was told laundry services were free of charge, but was charged 5 each time laundry services were needed

there's a small kitchen which was great for me as i prefer to make my own meals

a drain smell in the kitchen sometimes

laundry service was a bit expensive (46 euros for a small bag of clothes).

laundry service is a bit odd

value at us$38 per night (including taxes) for 2 people during high season, including a basic breakfast

breakfast is bread with ham and cheese and yogurt and plum jam

hotel has reasonably priced restaurant and bar next door

the rooftop terrace was beautiful with its pool and plenty of sunbeds or seating

loved the nice pool, with a perfect view around an the cool bar where we could have a drink sitting on a barchair

i chose this hotel as it had a car park but there was only 3 spaces, so i had to find alternative parking most

the location - perfect, walking distance to all touristic places and restaurants in funchal * parking - it s

breakfast and friendliness. parking inside the hotel was very good

good breakfast included fruits nice big rooms

no wifi/pool

the breakfast is very basic. no eggs. but with fresh fruits. so a fine start of the day.

wifi was awful

friendly staff, spacious room, nice breakfast and good location.

good hot breakfast , good coffee from coffee machine, good choice of cold plate cheeses and ham

didn't get the room we booked but it was still okay, wifi didn't work in the room unfortunately

pillows are a bit uncomfortable. breakfast is good food but lacks a bit of imagination.

,no mini-fridge, wifi not so strong, no kettle in the room, there is one day that no replenishment of toiletries

everything was perfect! great breakfast!

wifi not connecting in my room

with plenty of choice good sized, clean room with comfortable bed sun terrace and swimming pool on the roof

you can remove the mask around the pool , and obviously in the room and when at the bar

was lovely, pool table in the bar and a roof top pool with a great view

location, room, pool

great breakfast selection.

hotel in the center with lovely roof top bar and pool, the staff was excellent

top pool was not heated - so only brave kids went in, for a couple of minutes - some adults tried but came

we were happy with the room service as well

m not too sure if there was room service