having laundry available to dry bathing suits rates high on our list.

clean, indoor pool, breakfast.

the wifi didn't work for us at all

the breakfast was wonderful & staff was very helpful and friendly!

great breakfast options

pool was good, great laundry facilities

was not enough towels at the pool or in the room and they were working on getting caught up on laundry

gorgeous, clean, new and great amenities like free laundromat and pet perks.

our kids loved the pool too

my kids did enjoy the french toast sticks

late check out was able to leave at noon. laundry on my floor.

no place to sit and eat breakfast

with this being a pet friendly hotel it would be an extra touch of excellence if dogs received a doggie treat

liked that it was a pet friendly facility

updated lobby, great parking, easy to navigate to and from.

horrific near the laundry room and gym

we were by the laundry room were the washed the linen

room was smelly, bathtub was filthy, ac not working in hallway, no wifi signal

the wifi was weak need stronger wifi

wifi has unusable the kept blaming to many ppl in the hotel using it and some kind of car show took

no towels in the room, but the laundry room door was open so got them myself

the dryer in the laundry did not dry our clothes

it was near too good and gas and it had laundry and breakfast and ice on premises

handy facilities - laundry, breakfast, park near room, inside room access, quiet location, handy access to

was amazing, rooms looked and smelled clean, very close to gas stations, food, tackle shops, laundry mat,

this place also includes a gym, laundry facilities and free breakfast

it is very near the highway and has gym, laundry, ice machines

pool

pet friendly. location.

the view from the room was a parking lot

breakfast and laundry.

not using the swimming pool

00 pet fee when other hotel chains are $20

great breakfast and server colleen

told there was a hot tub or spa there wasn't asked staff to just make the beds to give us fresh towels they did

plus a swimming pool and gym

) well lit parking and short distance to entrance

pool water was cold for a indoor pool

the indoor pool and the quite rioms

variety of choices at breakfast, the promptness of the staff, the pool, wifi and gym

the house keepers on 307-309 area was helpful taking time to stop cleaning to give a few extra laundry bags

i loved the exercise & laundry room availability

clean, bed very comfortable, staff very friendly. excellent breakfast!

the pool was perfect and we had a nice stay

my 81 year old mother and 6 1/2 year old son enjoyed the pool very much

laundry facilities weren t working well.

free laundry, breakfast and dinner

room with kitchen, the holiday decorations, and the complimentary breakfast, snacks, dinner, and laundry

free laundry!

free self-service laundry right next to the fitness center

laundry facilities very inexpensive which was a bonus

wasn t clean, wi-fi didn t work, and there was a hole in the floor in the laundry room!

room was small but nice, nice tv and wifi; was a good deal with what we paid

clean. great comfortable room. convenient location. nice breakfast.

breakfast but i know it was unavailable because of coronavirus.

also has a gym, laundry room, and convenience store for snacks

the kitchen stove was dated as was the carpeting and draperies.

hard to find parking spot near our room and the spots are small.

may have read it wrong but the pool was supposed to be inside ud83dude14 i did love the gym and wish they make

no more shuttle to the mall

said he could not stay in the fitness facility very long, as the room is connected to the laundry area and the

the size of the room, the frig, on site laundry, etc

when we arrived there was free laundry facilities to dry off our soaked clothes and free coffee

the laundry facilities and paper were free

i liked that the hotel has a laundry room!!

the rooms had a kind of smell which you get if you leave wet laundry cramped up for some time

specifically chose this hotel for the laundry facilities

the laundry room was warm. the air conditioner was not working and it could have been cleaner.

they have an airport shuttle available, which we appreciated

king room with kitchenette was a bit deceiving it had no stove top just a microwave and fridge like any other

no breakfast 2nd day and no elevator

provided a nice selection of continental breakfast items

shuttle service to and from airport. also the breakfast

the low end breakfast. might better advertise free snacks for breakfast

breakfast might as well be vending machines packaged pastries and bagels did have waffle iron but

hotel very new. had laundry facilities

kids running around late at night, couldn't sleep

clean room, pool area was nice, big breakfast

breakfast was great! everything was clean! staff was welcoming

they allowed us a late check in and sent a shuttle for us

not too bad for a 2 star! i got to do my laundry!

the $50 deposit, wifi sometimes died.

the guest wifi took quite a long time to connect with

clean and big room, private bathroom, good value,free parking.

parking lot has enormous potholes

we were rather rudely told it wasn't available, then they put us in the room right beside the laundry which was

the room was next door to the laundry, but there was no discernable noise - i'm a light sleeper and slept well

had a laundrymat near by

complaints, but it would be nice if they had a laundry room

very handy to the airport, appreciate the shuttle

this tru hotel could modernize their laundry procedures imo

clean, location and easy airport shuttle

parking good, wi fi good

cleanliness and great breakfast

very clean, good breakfast

in the laundry room, there was no soap or dryer sheets in the vending machine

there was only one laundry facility available

room was clean and we enjoyed using the kitchen area which was very handy

my kids loved the hot chocolate so it became a nightly thing within our 4 night stay

joseph's hospital and has shuttle service so we can park and ride without the hassle of finding our way around

which was located across from the loud laundry facility

no plastic bag for laundry

room was located near lobby/laundry so very loud in the morning

the dryer in the laundry room was out of order so i wasn t able to do my laundry

room on the first floor was directly across from the laundry/staff room and the morning chatter was a bit

laundry was free, great since i needed it

complementary laundrymat

quality of food (room service) was disappointing the pool was cloudy water and strong bleach smell all chairs

too many kids

separate living area from bedroom at an affordable price was amazing when traveling with kids!

location was great. clean. friendly staff. having laundry was nice.

the staff and the room was awesome. has a pool and a great outdoor area.

plenty of parking in the lot across the street

i like that i wifi and was able to work in my room. staff was pleasant and helpful.

parking wasn t very secure and not on hotel grounds

attached laundry facilities great comfy beds really great staff shuttle service

would be great to have the ability to buy detergent in the laundry

easy parking

breakfast was great had eggs,waffles,bacon and other pastries

breakfast was very good, eggs and coffee were great! great selection of bagels, toasst etc!

laundry

free breakfast, large option

room beds , breakfast excellent lots of hot water but no handles on tub to grab on to while standing in shower

i missed breakfast, it ended too early at 9 am

was very friendly and helpful, there was hot breakfast offered, easy to get to, room was so clean and already

for the breakfast add more choices. add a blender to the kitchen.

they have a grilling area and small sitting area by the pool

outdoor pool was not open during our stay

the breakfast was a real plus..bacon and eggs

i also enjoyed use of the fitness center

thank god i had a double queen bed accommodation so i was able to sleep in the second bed the fitness center

wifi was not always reliable

loved their outdoor patio and pool

my kids loved the indoor pool

the location and pool.

not maintained, did not even have quarters at the front desk for the laundry room

no channel guide in room and wifi code given was accurate wifi wasn't great

weekday breakfast ended at 9;00am. no parking when returning late.

breakfast, fitness room

lots of kids running around playing on the elevators but i was a kid once so i understand.

selling coffee packets from vending machines in the laundry room is very tacky.

the room was clean and open. i loved that i could do laundry.

i like that guests are allowed to do their own laundry right on the premises

nice there are laundry facilities on site

nice size tv with showtime, full kitchen, breakfast bar with comfortable desk chairs, recliner

breakfast included, laundry facilities, large comfy room

there are coin operated laundry room and exercise room

cleanliness: the room was very clean facilities: the facilities were great even had a laundry for customers to

plenty of plugs for my devices, good internet, good desk for working, good lights, good laundry machines, ice,

by walking from the center, breakfast included, coffee 24 hours, room cleaning every day, coins laundry inside

wifi/cable were out for 12 hours, wifi spotty after

gym equipment didn t work

great hot breakfast

would have preferred more selection options for breakfast.

gym equipment broken

location, convenience, parking, ease of checking in.

easy parking and good location.

rooms could be a little cleaner. parking area needs to be cleaned up.

lots of parking spaces.

i was not able to connect to wifi, but that was not an issue

pool was ok for a short cooling

pool was not clean 3

breakfast was good and the location is perfect, lots of restaurants and pubs are reachable by

no wifi provided paid was extremely slow and very annoying.

breakfast could have been a bit better esp re fresh food.

the pool was great for the kids, location to our event was great

onsite pool is a bonus

the reason i took my kids there was for the heated pool and that was a bust

went to irish bar across the street

the pool was nice and the maid's were amazing. very kind and professional

having free laundry and a kitchenette in the room

privacy,free laundry

they offer free laundry and staff was great

price of laundry detergent no pool

amazingly comfy beds large room with kitchen area

big beds, best breakfast

wifi was spotty

please extend the breakfast hours

had asked for a pet friendly room for my medical service dog when we reserved the rooms but were told none were

de-icer down to prevent other falls, man put a couple of hand fulls under portacal and none in parking lot around

was totally overgrown, no continental breakfast, leak in the pool, laundry was laying in the hall

it has roaches !! && it was laundryy in hallways

breakfast was fantastic! the room was very clean and the bed was very comfortable.

when trying to work in hotel room, no coffee in the lobby in the morning (didn't get refilled), wifi was slow

cost, location, pet-friendly

laundry facility

bathroom shade could not be lowered, giving those in the ice/laundry room a nice view into our bath spaces

on our first day windows are really old - really very very noisy in the night parking expensive laundry

big and laundry room

nice gym

they had a pay laundry

laundry services were very helpful

if your gong to have coin operated laundry equipment you need a change machine or at least have quarters at

exceptional breakfast

great pool and gym

people working here were great, including shuttle driver from airport

location. ease of parking and dining facilities

the food was wonderful, the bar was nice, the room was very large.

location and pet allowed

plenty of self parking

laundry was coin operated only which required a trip to an atm down the road and exchange at the

part of the reason we picked this hotel was for the pool for our kids

giving us a small credit but it ruined what was supposed to be a fun overnight excursion for our kids

fresh fruit for breakfast would be a nice touch...

part of the reason we picked this hotel was for the pool for our kids

laundry facility - guest left clothes in washer/dryer for hours after finish and hotel staff

all the amenities in the small suite like refrigerator toaster electric stove and much more, laundry for the

free laundry facilities

free laundry if you bring soap

they have a laundry room on site and area to sit outside and cookout on their grill as well

the bar closed at 8pm when we were told that they didnt close til 11pm

it was a bottle of water, muffin, and a granola bar inside a brown paper bag

the hot tub and pool and gym

unfortunately due to covid 19, the restaurant is now closed and i couldn't order room service.

that is a great feature especially when they needed to reach me while i was putting my kids to sleep

no product in the laundry room to do

and fresh; comfortable bed; kitchenette; handicapped accessible with elevator, coin-operated laundry; helpful

laundry machine took my money and did not work

the room was spacious and clean. the laundry facility was also very nice.

we used the coin laundry in the basement and there is also a small gym and conference rooms downstairs

the red suv in the parking lot clearly selling drugs with people running back and forth to it

the rooms were spacious and clean. modern and updated. even gave usa late check out.

large room with a full kitchen. very comfortable bed convenient location

modern,clean, pet friendly, noon checkout, and kitchen with plates, silverware, etc

a hot tub along with the indoor pool would have been great!

the hotel does not have a laundry service

laundry facilities here as well

proximity to syracuse university. also the gym was surprisingly outfitted with equipment.

was cold heat did not work, had to move my kids to another room at 1am and they had zoom classes at 7 am room

free shuttle to airport, train station

large room, very quiet, bar and breakfast available. rooms bright and well appointed

parking is limited

super staff,comfy rooms, great location for syracuse university. breakfast bar decent.

free parking and wifi

necessarily a negative, but just take note that there is no bar or restaurant at this

laundry facility on the same floor as our room was very convenient

place is ran like a really cheap prison coin operated laundry but no quarters on site and they pride themselves

smelt great, easy & convenient use of laundry on site, great breakfast, workout room, & super friendly staff

guest laundry facility was good and appreciated

we requested an early check in and was given a noon check in without any problems

no on-site laundry and peeling wall paper breakfast subpar

pool was chilly

family loved the pool

00pm was kinda rude when i only asked about if she could open the gym door because i left my stuff in there and

wasn't so much the hotel, but there were a group of very loud and unruly kids in the pool screaming, so i couldn

free laundry and wifi were a bonus

next to laundry. didn't enforce laundry hours.

the laundry room (with free detergent and no charge) came in very handy as i had plenty of laundry to

they offer free ice and laundry room with all supplies

laundry available

coffee and hot water were available 24 hours a day and free laundry was surprising

comfortable bed, free laundry, pool, gym, breakfast, quiet, and all of the staff were friendly and

same issue with the free laundry service you d think there would at least be soap available for purchase,

i also appreciated the guest laundry facilities, which helped me save some money, definitely a convenient

laundry facilities were new (like everything else) and well kept

the room was super big, laundry facility is a big plus and receptionists are super friendly and

room and comfort good. kitchen in the room very good. location excellent for my trip

were supposed to be booked in a non smoking room but instead we were booked in a smoking room where my daughter

service, very clean rooms, wifi connection was very good, comfortable room, facilities was nice

week wifi. noisy people/cars

breakfast, laundry services, friendly staff

loved that there was a laundry facility

pool and hot tub

difficult to find where to turn into parking lot from main road

delicious complimentary hot breakfast