staff are welcoming, great breakfast too

i loved everything except breakfast didn't start early enough

the breakfast bar was filling and had plenty of options: breakfast meats, hard-boiled eggs, scrambled

the room was supper cold when we arrived and breakfast was great. would stay again.

breakfast was kinda yucky.

dirty towels, no breakfast, only 2 lights working.

everything about this place is ugly. also doesn't have wifi.

has both smoking and non smoking rooms, one or two beds, coffee and breakfast included in the mornings

is not on the staff, but they didn't have breakfast services at all

was no breakfast

the laundry facility was not working and our kids had to have uniforms washed for the next morning

was disappointed the pool and hot tub were closed.

clean, staff very nice, breakfast awesome!

pool was clean but the umbrella was broke, the hot tub was covered up and the chairlift's did not

strange access to hotel - go through parking lot of another hotel

laundry facility were not available on each floor.

location front desk was helpful breakfast was very good

room near pool 1st floor

breakfast had a lot of options and tastes really good too

breakfast was great and the location central to different travel route options.

odor in room noisy from dryer going in laundry room hall carpet dirty plaster on bathroom wall appears old and

were in a pet room and there seemed to be pet hair from previous guests' fur babies that wasn't thoroughly

very comfortable room and bed one of the best complimentary breakfast ever

the pool wasn t open or as large as they had advertised originally

parking lot too small for trailer.

the bed was fantastic. i slept great. breakfast was wonderful.

the pool

pool shut, false advertising

was very nice, the breakfast was the best complimentary breakfast i've had at a hotel

pool, out of order

the water temp of the indoor pool was ice cold and the air was blasting couldn t enjoy

the kitchen staff seemed overwhelmed, and the overall experience felt more like a budget motel than

the location was great, they allowed my fur babies, it was clean and they had a pool

the parking lot was kinda sorta small not even room to park.

the parking lot was a mess.

light next to the bed didn t work the had to change it out and there was no can opener and no laundry basket

pet friendly! clean. exercise gym. laundry. kitchenette.

key card system had to be reprogrammed 4 times in 2 days wifi totally inadequate

the kitchen area

our mattress had a blood stain showing through the sheets. $25 per pet was a bit steep.

parking was great

the pool was closed. did not have house keeping daily. had to request clean towels and linen.

stay there to eat drink and shuttle to the airport

once there though, the grounds were well kept and parking was adequate

it didn't have vending machine for the kids

they have a fitness center and guest laundry room

laundry facilities a plus

they do have a nice, little gym, a laundry room, and vending machines

which has a very similar set up, and offers all of the amenities that i mentioned plus free laundry

room was spacious and the full kitchenette would ve been very nice had i been staying longer

the shuttle service was very helpful and the shuttle driver was very friendly and professional

the pool is closed and it was not listed

friendly people. well lit parking. nice and quiet.

wish we would have known the pool would be closed especially staying 3 days with small child.

pool was not open for the kids

hotel laundry used quarters and no one had any. time for a new payment system

we celebrated my son's 9th birthday in the pool area with friends and family

the onsite bar couldn't serve alcohol, because they lost their alcohol license.

we have a pop up camper so parking was good

but staff came up and fixed it in my kids room right away

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

the breakfast is basic. they only had waffles, cereal, toast, and yougurt.

parking was a challenge at times

non-smoking should mean non-smoking, it should not smell like cigarette

that they had people who used it as a permanent residence and the room they put us next to, were smoking weed

2 floors with all rooms facing the parking lot and exterior stairs to access the second floor rooms

the breakfast was cereal or muffins - nothing warm

smelly, unkempt, staff sleeping in the breakfast area, no breakfast, broken fixtures in the room

was dreadful, dirty, smelled of smoke and pet urine

smells weird, room floor is bad, bed is not good, they said free breakfast but only coffee in the morning

creamer for coffee. breakfast was so so mattress o frame squeeke

i just wish the pool was open

everything staff room best breakfast pool

pool was dirty and smelled of urine.

the internets ethernet doesn t work and wifi only works on your phone

good light breakfast and code

when they simply had to walk a few feet to the laundry room and retrieve some

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

there was no alarm clock in the room or laundry bag

i needed to use the washer and dryer but the laundry services noted were only for the hotel

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

i would really liked to have a laundry bag for dirty bag but it wasn t a big deal.

the breakfast buffet

we especially enjoyed the pool & the lazy river

the pool and lazy river are fabulous for kids/ families

i did enjoy the poolside bar as well as the amenities of golf swimming in the gym

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

had no quarters for laundry facility

i had a nice view of the pool which was very cool

the location was nice and central and i loved that the parking was only accessible for guests

also the laundry facilities are not working as advertised on the website

laundry room was out of service

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

traffic in & out of the parking lot all night

wifi worked with laptop but not phone

to pay for wifi that should be free but the free wifi is hard to connect too

it was quiet, easy to get in and out of the parking lot, and was located across the street from where the

the pool was still closed

however parking wasnt a problem and it was free

good to have a gym

had a laundry

pool closed too early

breakfast provided was fabulous considering the fact it was a hotel with no restaurant on site

too complicated to get on the wifi

this hotel is very nice, updated, clean and has a very good breakfast.

room was a designated non smoking room but was located next to the laundry room and cigarette smoke was coming

the only thing i can think of i would have liked is some fresh fruit available for breakfast

parking lot is a bit small.

breakfast could have been a little better. overall, everything was great. i can't complain.

lastly, parking was free, yay

the washer and dryer are out of order! i really needed to do laundry

laundry on site very

the room was good . but the continental breakfast was just awful

there is no telling what is in the kitchen area

they accomodated us with a handicapped parking spot and a room on the first floor because my wife is handicapped

laundry services doesn't have vending in laundry room

i don t like how u can t hook up a game system to wifi but that s it

that the spa tub/shower didn't work

spa tub was amazing

location, personal, laundromat, parking

good beverage, breakfast bar

breakfast on sunday wasn't grand, just the general cereal options, coffee, juice, donuts and a

did not give us the room we booked we asked for a non smoking room and they put us in a smoking room the room

area was horrible , the grass was overgrown , there were homeless people sleeping in the parking lot , there

the parking

pool nooo sauna well expect to pay for it

they are very pet friendly; they include a bed and food bowls and, best of all, no pet fee

comfort, cleanliness, professionalism of staff , appreciation of pet friendly policy

the bed was very hard no breakfast no room service

pool could have been cleaner and i wish there was a vending machine or some option for a drink or

no laundry bags to use

tried to get in the guest laundry and the door wouldn't open

the hot breakfast was good and the eating area was a nice size and very clean

a heared pool and even saying it on signs and by employees at check in, which is one of fhe reasons i booked

the breakfast was very good! the hotel was very clean and the staff very friendly.

pool was gross, no trash can in room bathroom, keys worked intermittently, laundry on floor didn t work (and

laundry facilities were not working which was

didn't provide change for laundry, day time valet drivers were cold and quiet

to use 18 quarters to wash & dry laundry cleanliness at the hotel was not to the standard i would expect from

for keurig machine, maid said they were all out of regular coffee pods; washing machine in guest laundry out of

excellent room, excellent dinner , great parking

gorgeous inn stunning, opulent room huge, comfortable bed lovely staff great breakfast free parking

parking could get difficult if busy

the breakfast was really nice, i have never been to a facility that you get a menu to choose what you

the staff, including katrina in reception and jada and emily at the library bar were exceptional

the laundry appliances were also out of order

the kitchenette. gym and laundry facilities.

a laundry bag would be good

the laundry facilities was also broken and not working

we were given room 112, right by the laundry so we listened to that all

the eating area was not available, and the laundry machines were not working

laundry area should have some written rules on how to take turns etc.

pet fee of $75 was exorbitantly high

breakfast was great, room was clean, pool was very dirty.

pool was cloudy and smelled

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

great staff, good breakfast, and great area for kids and adults

parking was terrible...not enough!

gym and room comforts

staying in flowood this is the place, easy access, clean quiet facility, safe location with easy parking near

outdoor pool

parking, beautiful hotel, close to lots of shopping and restaurants

they had a pool and gym if need and in a great location thank you for making an exception and allowing me to

the parking was good as well

clean, hot water plentiful, laundry for guest use, and filling breakfast

i know how there can be wear and tear i just didn't expect this stay to be something out of a laundry basket

the staff was very friendly and helpful and of course a hot breakfast bar wins

light from the parking lot keep me awake all night

with kids, it is often important for them to have activities while at the hotel

clean. friendly staff. free laundry facilities. nice exercise room.

laundry is super handy

it's cheap to stay there and there is a kitchen in the room, there are people who 'live' there

location has tons of restaurants and shopping nearby, several of which are a short walk across a parking lot

my kids loved the kitchen and full sized refrigerator.

gym, laundry, coffee, egg omlet

space rooms the little kitchen

i was charged a pet fee without being told there was a fee

pet fee is definitely on the higher end, however, this is one location i would say utilizes the pet

breakfast was slightly chaotic.

elevator and laundry room felt like they didn t have air conditioning

great breakfast and location.

the breakfast was good,the atmosphere was nice,enjoyed the indoor pool

parking seemed limited.

the hot breakfast and the room

laundry room had washer, no dryer, out for at least a month

breakfast was good too

parking not very well as far as entrance to motel

close proximity to airport,restaurants shopping, and breakfast.

great location and breakfast. everything was perfect!

wifi worked well in the room

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

there were clean towels and soap, and the laundry facilities were reasonably priced

the evening there were a lot of people in the parking lot under the room windows, probably not hotel guests, it

large parking lot, comfortable and clean bed, spacious room and relatively clean bathroom

felt very unsafe with all the people coming in and out of the parking lot and walking up and down the stairs,

breakfast was quite skimpy

would have loved the breakfast to have a few more options

waffles were good. the fruit was always fresh, and there was a nice selection of breakfast bars.

wifi connection (extremely hard to connect)

breakfast was enough to get going, but not much protein

needed more options for the breakfast

i left to early for breakfast dining area look nice

breakfast was just ok...lack of variety

they have no breakfast, the heat/air didn't work and fridge didn't work at all

parking is not great

by stores, restaurants, skating and bowling rink, onsite laundry, clean rooms and

locating staff to check out was a pain and the breakfast was pretty bad.

breakfast was negligible, extremely limited

breakfast wasud83dudc4e

i booked it did not mention that the gym area would be closed

desk and requested more towels and were told no additional towels were available because the laundry had not

just like if you left your wet clothes in the laundry machine for two weeks

no onsite laundry

laundry dryer not working

great location next to chili s, ihop, gas station, laundry center and

to walk to coin laundry in light rain, because facility laundry was out of order

they should give everyone a refund since there s a laundry list of complaints

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

didn't have complementary breakfast, nor laundry room ,pool or gym

walking distance to coin laundry

also, there was no on sight laundry facility

front desk had me put them in another dryer but the cloths still smelled bad so we took them to laundry

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

you had to exchange your laundry; check out pots and pans as if it was a library of sorts

she was doing the front desk, laundry and delivering bedding to rooms

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

there doing remodeling. breakfast should be told it is offered.

breakfast: really awful coffee, toaster waffles, some cereal, apples/oranges; yogurt once, mini

advertised breakfast no

the breakfast wasn't what i had expected

i had originally planned to have a 2 bed smoking room but either you booking

even tho it was a smoking room (i typically don't book a smoking cause asthma) the handicap accessible bars

liked the staff and how quiet it was glad they still had smoking rooms available this day and age definitely a

pet friendly

wifi

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

no laundry (broke); pool is poor condition.

the pet charge

there was fresh blood in the elevator on our 2nd trip up which freaked the kids out

the site said breakfast there wasn't any i had kids with me we had to go buy breakfast for the whole site

the laundry room was down.

dryer in guest laundry didnt work, after 40minutes clothes still wet had to hang them up in room room bathroom

no bags for laundry

the laundry room was right above our room. too loud!

the gym was good and laundry room perfect

the kids enjoyed the pool.

charged me $80 for a pet fee and never told me there was one

hotel is very clean and the atmosphere is perfect for a family with kids and they even welcome pets

the hotel is very clean and the atmosphere is perfect for a family with kids and they even welcome pets

think the only thing i d have something negative to say is the pool was a little underwhelming

so with travel plans ahead, i wanted to do laundry

the laundry room is small and not secluded for an extended stay hotel and has been out of order for

location, nice kitchen, great set up, just needs some tlc such as painting so it doesn t look dirty

the kitchen area was well stocked, meaning the dishes were there in the room

i just wished the pool was open but i believe they were cleaning it

i enjoyed the breakfast. and the laundry was convenient and free.

the room...the kitchen..the laundry

convenient location, very nice guest laundry

the decor was pleasant and the free laundry was great!

all of the little extras like the meet and greet and free laundry were totally unexpected but appreciated

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

overnight laundry staff was a bit noisy with careless shuffling and music

a/c in the room was leaking, the carpet was wet from the leakage and the kitchen was leaking

there was a pet charge that i was not told about when i booked the room.

wifi wasn't that good

the parking lot was to small concrete problems

the breakfast was delicious. located in a great area.

pool was closed so that was disappointing as that s why we chose this hotel

the breakfast was great, too

the pool was small

kitchen inside the room

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

me and my kids had to sleep in my car

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

room had a kitchen

the pool is inside but not temperature controlled so it was closed.

pool was not heated

very clean. great breakfast.

parking lot little congested

i appreciate the good parking as well

the same night, we attempted to use the laundry service down from our room (although, i will note when booking

was also located next to housekeeping so saw dirty laundry every time i entered an exited

they were pet friendly.

i love that it is easy to get in and out of and convenient to where we shoot pool

wifi wasn t working

breakfast was great and well maintained.

but no, you have to come into it thru the back between two parking areas for other businesses and there was no

had a full kitchen with dishes and a dishwasher

room was so comfortable, had mini kitchen and couch

it's pet friendly. great staff. very convenient location.

the staff were not all dressed professionally. there was no breakfast. the pet fee...

great breakfast selections, very clean pool and gym area, comfy beds. i loved this mini-vaca.

great room, location,and breakfast was included.

very clean and breakfast was fabulous

to get breakfast due to my schedule having to be at work

great breakfast options and nice gym.

the pool wasn't heated

the evening reception drinks and the breakfast plus daily amenities

we didn't get the chance to order from the restaurant and we didn't go to the bar during our stay, but we loved

pool was great!!! loved the towels provided for guests! breakfast was awesome!!

couldn t use the laundry as receptionist couldn t give us any quarters

morning peak check out time the elevators are tied up by cleaning crew with trash cans and laundry carts

breakfast was served until 10am

i loved the pool i didn t have a chance to get breakfast.

pool was by appointment only and was unheard

great breakfast

lobby is very attractive, staff is very courteous and eager to help, breakfast setup is awesome (one can

pool.

necessary amenities, very nice pool area, great breakfast, and very friendly and accommodating staff

i like the free breakfast and the friendly staff

horrible breakfast. minimal offering at best. no elevator.

advertise continental breakfast but all they had on one occasion was a brown bag of items and the next few days

the location and facilities were fine. the advertised breakfast was a

i have been staying here for 3 weeks and having to get breakfast somewhere else

the milk at breakfast was bad twice in the same week.

loved having laundry facilities and the room was spacious

the location was great and the breakfast was fine. really appreciated the laundry room!

for that nice of hotel there was no lounge and very limited breakfast.

the breakfast had everything

also, nowhere in the room or in any of the information i received was the wifi password included

the only washer and dryer was left unattended by a guest that left wet things , hogging up the laundry facilities

cute little pool, good ice and vending, laundry facilities etc

laundry area, ice machine, snack machine room smelled very bad

don't use the laundry machines: they eat your laundry

was during the ice and snow and was very hard to get to my room from the parking place across the drive

poor sound proofing you could hear people outside the room talking and the noise from the laundry room which

location of room 123 is right by the laundry or management area so all we heard all night was the door opening

room was comfortable and indoor swimming pool was great

right parking

the kids loved the pool

the shower wall, no bag for the ice bucket, room was half vacuumed, bathroom wasn t swept, no laundry bag for

we were by the laundry room and pool

parking situation and how you had to walk from the backside of the building to get to the front

plenty parking areas

the pool was indoor and not outdoor. other than that everything was great.