pool not available

parking lot was a little small

free parking, internet, pool, and fitness center

great spacious room. clean. great breakfast. very friendly staff.

the new cook had a kitchen fire and smoked out the hotel at 4 in the morning and the whole hotel had to be

was also located next to housekeeping so saw dirty laundry every time i entered an exited

the same night, we attempted to use the laundry service down from our room (although, i will note when booking

didn't like the pool was closed and that there wasn't any breakfast the next morning

very clean. plenty of room. pet friendly

the breakfast is great and have varieties

was poor no kitchen ware rooms wasn t close tub was stopped up cleaning had a hole smelled like smoke it was

room had a kitchen

kitchen inside the room

me and my kids had to sleep in my car

there are no curtains so the room is extremely bright because the parking lot lights shine directly at the

staff required a $30 pet fee, offered to take cash

breakfast way below average and a waffle machine shouldn t be considered a hot breakfast

did not give us the room we booked we asked for a non smoking room and they put us in a smoking room the room

i paid for a non smoking room and the hotel staff even informed me of a $500 cleaning fee if i smoke in the

good beverage, breakfast bar

had a laundry

i needed a quiet, clean, hotel with a few amenities, like a refrigerator, microwave, and hot breakfast

and a handicapped parking space

location convenient parking

family and i really enjoyed the pool time

wifi worked well in the room

i had booked a non smoking room with two queen beds when we arrived the whole room smelled of smoke cigarettes

the parking was very limited but the motel it s self is nice and they have redid them

parking was not available in overflowing lot

by stores, restaurants, skating and bowling rink, onsite laundry, clean rooms and

better selection for breakfast

breakfast wasud83dudc4e

no hot breakfast! (i know it s the virus restrictions, but the hot breakfast was so good!)

breakfast it could be more added to the menu!

the shuttle service was very helpful and the shuttle driver was very friendly and professional

no tv or wifi

the pool is closed and it was not listed

airport shuttle and the staff

the rude staff, the fact that the pool was closed & the overpriced snacks.

hotel laundry used quarters and no one had any. time for a new payment system

was great expect for finding a parking spot

we got there asked again, was told pool was open, and kids eyes lit up

one waitress during breakfast, made it long wait for service

we celebrated my son's 9th birthday in the pool area with friends and family

they need to make pet owners responsible so pet recepticals would be great for us and the hotel

the indoor heated pool was awesome as well

the hotel restaurant and spa were really nice.

they are very pet friendly; they include a bed and food bowls and, best of all, no pet fee

latoya in the lobby bar was fantastic as were annie in the executive club and ciara who seemed to do some of

they have a fitness center and guest laundry room

which has a very similar set up, and offers all of the amenities that i mentioned plus free laundry

laundry facilities a plus

they do have a nice, little gym, a laundry room, and vending machines

there are so many dog poop on the lawn at the back parking.

room was dirty, the pool and hot tube was not usable and there were dirty laundry left in our room from another

for keurig machine, maid said they were all out of regular coffee pods; washing machine in guest laundry out of

to use 18 quarters to wash & dry laundry cleanliness at the hotel was not to the standard i would expect from

didn't provide change for laundry, day time valet drivers were cold and quiet

laundry facilities were not working which was

pet friendly! clean. exercise gym. laundry. kitchenette.

light next to the bed didn t work the had to change it out and there was no can opener and no laundry basket

pet friendly! clean. exercise gym. laundry. kitchenette.

the kitchen was a nice touch in our room to have breakfast in

pet friendly! clean. exercise gym. laundry. kitchenette.

elevators, parking lot and my room was very clean

small parking lot

kids enjoyed the pool

clean!! breakfast (additional charge) smelled good comfortable bed pool for kids

it would give us peace of mind if the hotel installed surveillances cameras in the parking lot.

the pool water was to cold need a heater in the pool

large room everything worked fantastic breakfast (real eggs

the pool didn t look clean

tight parking

pool nasty with bugs.

odor in room noisy from dryer going in laundry room hall carpet dirty plaster on bathroom wall appears old and

the bathroom floor had pet fur from previous customers and the bed skirt was dirty

cons pool closed, dogs barking all night from rooms across from us, dogs using bathroom in lobby,

also they aren't pet friendly

the breakfast bar was very good

clean gym, big room super nice staff

room service didnt come replace towels or straighten up bed, microwave needs to be in room as

there were a few vehicles making rounds through the parking lot and around the building

the breakfast was good.

the breakfast is great and the staff is amazing

laundry facility were not available on each floor.

good breakfast.we were given a late check out .redeeming quality

was plenty of parking

breakfast was very good with lots of choices

clean, comfortable, excellent location, fantastic breakfast, and wonderful staff

to stay in a smoking room

the breakfast selection was excellent, something for everyone

the breakfast was bacon, eggs, sausage etc which beat the pants off the

even though it was non smoking, it smells like smoke

breakfast wasn't that good.

the service and breakfast were amazing

the pool and late checkout and early check in

dirty towels, no breakfast, only 2 lights working.

convenient small breakfast provided every morning

the pool was green

the laundry facility was not working and our kids had to have uniforms washed for the next morning

breakfast was fabulous and over the top quality and selection

liked the cleanliness of my room, the hotel breakfast was so good that my husband had a second plate

parking is a bit tight so if you have a large vehicle or a moving truck may want to find another

the pool wasn t open when told it would be.

the room was supper cold when we arrived and breakfast was great. would stay again.

great staff, cleanliness, breakfast was great, felt secure.

breakfast could have been a little tastier. little bit more salt.

staff are welcoming, great breakfast too

location, breakfast

in covid-era hotel stays, the laundry department was very considerate and patient when swapping out linens

there was no alarm clock in the room or laundry bag

i needed to use the washer and dryer but the laundry services noted were only for the hotel

but house keeping never came to my room and i had to take my used towels to them in the laundry facility to

when they simply had to walk a few feet to the laundry room and retrieve some

also the laundry facilities are not working as advertised on the website

laundry room was out of service

make sure they had towels needed in rooms but not this hotel it look like they didn't even have a laundry

it s hot in the south i was very disappointed the pool was out order

wifi worked with laptop but not phone

extremely rude staff, dirty laundry in the hallways, foul food at breakfast

had no quarters for laundry facility

towels when we arrived had to go to laundry room and wait for towels had to ask for hair dryer

pleasant pool only accessible through hotel

the food in the breakfast was meh at best.

advertise continental breakfast but all they had on one occasion was a brown bag of items and the next few days

i enjoyed my stay! good luck on breakfast, you better get in where you fit in! ud83dude01

were no plates or napkins out to eat the breakfast with

the milk at breakfast was bad twice in the same week.

the location and facilities were fine. the advertised breakfast was a

location of room 123 is right by the laundry or management area so all we heard all night was the door opening

poor sound proofing you could hear people outside the room talking and the noise from the laundry room which

indoor pool

the staff was wonderful and nice. great breakfast buffet and the indoor pool is fabulous.

hotel with the kids running the hall

the only washer and dryer was left unattended by a guest that left wet things , hogging up the laundry facilities

don't use the laundry machines: they eat your laundry

laundry area, ice machine, snack machine room smelled very bad

cute little pool, good ice and vending, laundry facilities etc

parking was a little tight

breakfast and brunch were also to die for

after a long night or day during our daughter's wedding events, and the complimentary morning breakfast on

the bar in the library was a really fun place

incredible southern breakfast included; guest pantry - fully loaded, utilizing honor system; cozy bar with

kept getting night room service order wrong, had to make several trips

swimming pool didn't look clean, even after being serviced

no wifi during my stay

you might have some mini cereal with mini milks (kids & adults love this

kids look forward to going swimming when we go to a hotel

wifi was out, and only one elevator worked, but severe storms had just passed thru.

i had access to fitness the fitness center and laundry room so i didn't have to take home dirty clothes

no room service done while we stayed there and the staff was clueless when asked for it

when we reported the faults in the morning we were told it was probably because some high school kids had been

the pool opening up with the covid -19 was a huge plus

very attentive to us and our kids

the shower wall, no bag for the ice bucket, room was half vacuumed, bathroom wasn t swept, no laundry bag for

we were by the laundry room and pool

clean,good breakfast.

pool room wasn t heated

breakfast was awesome and the staff was so friendly

was a man sleeping on the floor of the laundry room preventing us from doing our laundry and creating an awkward

we were able to do laundry on site, get a good night's rest, and get our pets out of the 100+ degrees we left

i love that the pool is indoors and i loved the on-site gym

gym and room comforts

the complimentary breakfast in the morning was a nice touch, with a variety of options to choose from

happy they had breakfast

no hd tv. wifi is unstable at times.

parking was a challenge at times

were in the rooms smoking marijuana with the doors open

i didn't eat breakfast.

smelly, unkempt, staff sleeping in the breakfast area, no breakfast, broken fixtures in the room

the breakfast didnt exist and the website does not specify the additional pet fees per night

the breakfast didnt exist and the website does not specify the additional pet fees per night

the breakfast was almost non-existent

the breakfast was very limited and i saw a couple ants in my 2nd floor room

the breakfast is wonderful--offering many edible choices

parking could be better.

breakfast was good and filling

parking was difficult. breakfast was a grab bag and not what i expected when booked

arrived late and departed early only experienced the room and breakfast) - free breakfast and wifi

room was a designated non smoking room but was located next to the laundry room and cigarette smoke was coming

lastly, parking was free, yay

breakfast was decent, and front desk person polite and very helpful.

pros: wifi was exceptional for a hotel

parking

the washer and dryer are out of order! i really needed to do laundry

laundry on site very

the breakfast is small but adequate

the breakfast variety isn t the greatest but i always went out anyway but complimentary breakfast is

breakfast was just ok. everything else is a 5 star.

laundry services doesn't have vending in laundry room

the spa tub was great

breakfast was delicious ud83dude0b

breakfast was fantastic

booked a king suite with a spa tub and i was not happy at all

no laundry bags to use

tried to get in the guest laundry and the door wouldn't open

no wifi in the room

extremely comfortable beds, very clean room, nice kitchenette, friendly staff.

wifi was not good and one of the keycards didn t

i would really liked to have a laundry bag for dirty bag but it wasn t a big deal.

clean and great pool / lazy river for kids to enjoy - was only passing thru but will make it a pit stop on future

i did enjoy the poolside bar as well as the amenities of golf swimming in the gym

i did enjoy the poolside bar as well as the amenities of golf swimming in the gym

clean, nice pool and golf course.

laundry facility was on site so i was able to take care of my laundry from our 2 week road trip to

there were clean towels and soap, and the laundry facilities were reasonably priced

the evening there were a lot of people in the parking lot under the room windows, probably not hotel guests, it

pet friendly. clean. price.

large parking lot, comfortable and clean bed, spacious room and relatively clean bathroom

the kitchenette. gym and laundry facilities.

the laundry facilities was also broken and not working

we were given room 112, right by the laundry so we listened to that all

a laundry bag would be good

the laundry appliances were also out of order

laundry area should have some written rules on how to take turns etc.

the eating area was not available, and the laundry machines were not working

the pool was very nice and clean

didn’t notify us that pool was closed & no breakfast due to remodeling

:) well maybe a higher, closed in fence around the pool

laundry dryer not working

no onsite laundry

great location next to chili s, ihop, gas station, laundry center and

no soap powder in laundry.

after stepping off the the elevator there was laundry scattered up and down the hallway, and along with the

small rooms...limited parking....

pool,the view,near other stores,and the staff and guest were very friendly,a beautiful

no wifi or breakfast and i m a member? and it was not put on my hilton s card as a stay

this is a spotlessly clean hotel, with a efficient friendly staff and a lovely pool.

i liked its proximity to river oaks hospital and there was a stackhouse in the parking lot.

laundry room

you had to exchange your laundry; check out pots and pans as if it was a library of sorts

gave me one face towel four big towel i called soon as i got in they said they didn t have any laundry i called

she was doing the front desk, laundry and delivering bedding to rooms

also, there was no on sight laundry facility

didn't have complementary breakfast, nor laundry room ,pool or gym

walking distance to coin laundry

to walk to coin laundry in light rain, because facility laundry was out of order

they should give everyone a refund since there s a laundry list of complaints

there was a laundry hamper with a man s shoes, pants, and hats in the closet of our room

i know how there can be wear and tear i just didn't expect this stay to be something out of a laundry basket

clean, hot water plentiful, laundry for guest use, and filling breakfast

with kids, it is often important for them to have activities while at the hotel

the kids loved the pool and the breakfast

friendly staff,good food, clean hotel, and my children loved the pool.

clean. friendly staff. free laundry facilities. nice exercise room.

laundry is super handy

it was pet friendly.

it's cheap to stay there and there is a kitchen in the room, there are people who 'live' there

full kitchen, nice bed, nice bathroom.

he stated that the housekeepers hadn t come in to do laundry, so nothing was clean

breakfast: really awful coffee, toaster waffles, some cereal, apples/oranges; yogurt once, mini

there doing remodeling. breakfast should be told it is offered.

it didn’t have breakfast

the breakfast wasn't what i had expected

gym, laundry, coffee, egg omlet

it was a very convenient location. i love the small kitchen with the bigger refrigerator.

the hotel offers free breakfast and wifi

mind you, i am 8 months pregnant with my 2 kids, one of which is

gym, laundry, coffee, egg omlet

elevator and laundry room felt like they didn t have air conditioning

clean, great area, great breakfast.

the friendly staff , clean facilities & good breakfast ud83dude0b

great breakfast, comfortable bed, clean, and the pool was great!

the breakfast was good and all employees very helpful.

laundry room had washer, no dryer, out for at least a month

breakfast was delicious and there were many options

parking

great location and breakfast. everything was perfect!

the breakfast was excellent. all staff friendly and helpful.

i got a smoking room so i wasn't expecting thier flag ship room but it was bad

wifi did not work at all and room smelled like mildew/mold

had very bad wifi signal. i am not happy for this.

liked the staff and how quiet it was glad they still had smoking rooms available this day and age definitely a

taking a shower and trying to relax, the pets of the hotel came out

no laundry (broke); pool is poor condition.

laundry room and gym wasn't included, and we didn't know they were remodeling, so we couldn't clean

parking lot was to dark, the sign does not work so place was hard to find, the tv was not receiving

food was good, the location work really well and parking was kind of ok( employees had the good

there was fresh blood in the elevator on our 2nd trip up which freaked the kids out

the laundry room was down.

no bags for laundry

the laundry room was right above our room. too loud!

dryer in guest laundry didnt work, after 40minutes clothes still wet had to hang them up in room room bathroom

the gym was good and laundry room perfect

wifi connection (extremely hard to connect)

waffles were good. the fruit was always fresh, and there was a nice selection of breakfast bars.

breakfast wasn't great looking, but we didn't have time to eat so not that important

yogurt, fruit, cereal is about it for breakfast

the breakfast is simple, small variety of choices

at least moved us from a pet friendly room that smelled horrible after offering us a can of air

looked like pet

the breakfast was good and the location was nice as well.

the breakfast was great, too

breakfast and pool

i found out on my second night that even the laundry services are free so that was great

space, pet friendly and free guest laundry

convenient location, very nice guest laundry

all of the little extras like the meet and greet and free laundry were totally unexpected but appreciated

the decor was pleasant and the free laundry was great!

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

overnight laundry staff was a bit noisy with careless shuffling and music

it was a spacious room, and loved the kitchen.

we went to dunkin' donuts and left them in the kitchen in the box over night and ants took them over

comfort of the suites, full kitchen, access to laundry room, and less then a mile from the mall

the laundry room is small and not secluded for an extended stay hotel and has been out of order for

so with travel plans ahead, i wanted to do laundry

the kitchen area was well stocked, meaning the dishes were there in the room

was aware that breakfast was complimentary, but when i arrived back in the evening i noticed, food was being

so being above the parking lot you could hear everything

clean large rooms with kitchen the rooms are big enough to fit eight and i was in a single king which had a sofa

i didnt try the breakfast. i cooked. kitchen was missing a skillet and spatula.

staff was awesome, i like that it had an swimming pool and basketball court and it close to all the

the pool was gross.

the kids enjoyed the pool.

they have no breakfast, the heat/air didn't work and fridge didn't work at all

not a major problem for us but if you had little kids it might be

the breakfast was good

needed more options for the breakfast

i left to early for breakfast dining area look nice

the sink in the kitchen did not work

pool

breakfast starts a tad bit late (7am) rather than 6 or 630 like most hotels i've stayed at.

the clientele were nice and the gym was perfect

the in room kitchen

it was super clean from the parking lot, front entrance, and elevators

pool is too much chemicals face felt burnt for days and had to go buy extra at pharmacy

great breakfast selections, very clean pool and gym area, comfy beds. i loved this mini-vaca.

no microwaves in room not enough towels bar not stocked

couldn't connect to the wifi

morning peak check out time the elevators are tied up by cleaning crew with trash cans and laundry carts

couldn t use the laundry as receptionist couldn t give us any quarters

i liked the location, the cleanliness of my room, friendly staff, and the breakfast.

didn't get a chance to see n visit the pool cause of my own schedule

breakfast bar well stocked with plenty of options