would have like to not been next to the laundry area for customers

the room and pool

pool not heated for this time of year

wifi did not work at all on my i phone

the pool and breakfast were closed because of covid but i dodnt mind it because the price was amazing

also, laundry room out of service for our whole stay

had a laundry facility

i finally knocked on the laundry door

great location. awesome staff. has laundry on site.

really didnt like when other guests were canon ball jumping in the pool & using huge floaties & toys

no coins available to operate laundry facilities no kleenex or drinking cups

hotel was clean. easy to get to. laundry room.

they gave me the room in front of the laundry and they were super loud all night.

available great laundry facility great air conditioning staff helpful within the limitations placed on them

there was no fridge, microwave or coffee maker in room and the outdoor pool was really cold.

good price for having breakfast and a pool

the dining area had enough varity of breakfast items and excellent coffee

reservation was done online bye booking and when we arrived at the hotel the swiming pool(it was a reason that

the pool was closed and is under construction

hotel was decent, like that it had a pool

the business center and the pool were not available.

it was friendly and very clean..they had a nice breakfast.

friendly staff and great breakfast.

pool location being near the street, though i could not stay over an hour because i had to leave

pool was closed which wasn't indicated when i made the reservation

nice pool, quick check in and comfy bed!

everything was so nice clean pool was clean also definitely would stay again

employees rooms breakfast helpful just a very good experience

breakfast not great

excellent breakfast options and loved the different menu daily

the pool was closed

they don t have laundry facilities like washer/dryer to wash your clothes

breakfast- the chef was incredibly kind

for breakfast you could take it to go or eat in the kitchen area and the food was very tasty they take the

the food at the restaurant and drinks at the bar were delicious

customer service, great room with2 beds, a small living room and small kitchen

the mini golf and pool

awesome kid friendly pool and grilling area.

was dirty, rooms next to golf course were noisy with guests and a wedding party making noise all night

plenty of sweet bread, only complain was too many kids taking too much on their plate and wasting

breakfast was delicious and beyond of what i expected

the amenities were above average - bar, restaurant, gym, pool

only disappointment were the drinks at the bar they were disgusting like they weren't properly mixed

the gym was updated and had a good selection of equipment available

it was between 5 pm to 6 pm when we were at the pool with our kids

the location was near the main shopping centers and with good parking spots

super comfy and clean for my family. really spacious for the kids to play.

it had everything i needed from gym to breakfeast.located close to everthing.

i like that they are pet friendly and have a nice small breakfast at no charge

the lack of regard from the staff about the guests using the pool after hours.

it's pet friendly hotel so the rooms smells funny

kitchen

wonderful spacious room. plenty of towels and soap! breakfast done very elegantly.

there was damage to a kitchenette cabinet

clean facilities, room size was perfect with all necessary amenities included, great breakfast and great coffee

kitchen little bit old

shuttle service was wonderful

bar on brown sack, the bottle of oj was the only thing good about yhat way too minuscule of breakfast had to

location are great, the room was clean. breakfast its simple but it has necessary food

the breakfast was great.. very clean pool area small but enjoyable gym very good

free shuttle was greatly appreciated

swimming pool too cold to swim.

everything was awesome breakfast was amazing.

loved breakfast

breakfast, location, staff, facilities were top class.

rooms are so clean, breakfast was always awesome, and the gym is open 24/7

breakfast was amazing and room was very spacious and comfortable

also they host events in friday were many people that are not staying at the hotel go and the parking lot is

completely close the restaurant off after breakfast, making it difficult for people to exit

breakfast could have been better if there was more variety.

it would nice to have an indoor swimming pool or heated pool in case of bad or cold weather.

the staff was friendly and very helpful. ok breakfast was very good

location, just in front of the airport, the shuttle service available 24 hrs and hotel personnel were super nice

really good breakfast, location is great.

locations being so close to the airport and having a shuttle

respectful attendant in the front desk. swimming pool

no laundry on site

clean, but the restaurant was closed for breakfast for unknown reasons during my stay, when it is usually open

the room wasn t clean. the room service did not make up my bed or change the bath towels.

poor check in process and pick me up in airport by free shuttle bus

yes that it does not come with complementary breakfast

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

it was dirty and the pool was filthy

no fridge wifi and phone were down tv wasn t working either

this site and the hotel website did not mention a pet fee, which would've affected my choice in booking this

te pool and price

no grass for the pets

parking is really small

it is close to the mexican border and easy access to the door from car. pet friendly

wifi signal in room is fair enough.

the wifi didn't work (it's 2017)

we loved that there was a laundry room in case you needed to do some laundry but didn t see a machine to make

elevator & wifi

but the visitors on the parking space was awful and i m telling about people out of town mexico plates they

the bar and pool and the rooms were comfortable

breakfast ,clean sheets ,

no quarters for laundry and the dryer needs to be replaced

mcallen is not a walkable town, though la copa hotel is just across the parking lot from the largest mall in

swiming pool. and zumba clases

working was rude, told us only 2 pool towels and i have 4 kids

need property to be updated, easier parking,

the laundry room needs attention

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

laundry service

lady at breakfast asking for the meal coupons was kind of rude to people.

our room was a little dark especially where the sofa/kitchen was

that it was close to restaurants and room had a kitchenette

room was in front of swimming pool and at night was very noisy and people nocking my door

the pool

men smoking in the pool area and leaving ashes in the pool so my son wasn't able to swim because of that and

liked the pool. looks like new!

property is old and a bit shabby but the parking lot was newly paved and the rooms made as clean as possible

the pool was clean and there was enough parking spaces

pool being dirty

it had a separate kitchen and the restroom was reasonable.

it had another room that was a kitchen. i really liked it and so did my family.

i liked that the fitness room was very clean with good equipment.

it would be nice if the bar would've been open during the weekend

i liked the free breakfast. pool area was nice.

parking, would have preferred covered parking

noisy parking lot with full night lights

the laundry facility needs to be revamped, its outside.

breakfast was basic.

wifi was not working

reserved a non smoking king bed room online and got a two bed smoking room which was the only room available

the parking. just needs better parking and breakfast

breakfast was very good staff was friendly

room was great had a view towards the city and the staff was respectfu, and breakfast was included was

the pool and great customer service

the breakfast menu

the staff wore suits and ties, the breakfast was well done and served in the restaurant

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

the kitchenette was empty

the location and breakfast

the pool and rooms

pool to small

a very clean motel and one of the few in good price range with an indoor pool.

breakfast'very disappointed

liked the gym, hot tub, and the staff were very nice

very good breakfast with a variety of options

the breakfast was bad

laundry facilities, no laundry soap in dispenser and none at front office

-extra pillows -room change -coins for laundry exc

the location as well is easy to find snd has enough parking

front desk staff were very accommodating since i requested early check in , they are the best front desk staff

wifi is slow

the place has a laundry

when i stopped by the laundry room, i saw

staff location price swimming pool

smell of smoke, i understand it's a smoking room but damn, sanitize the air after every stay

wifi was not reliable, which made it difficult for me to do work or participate in video

improve laundry process

self-operated laundry facility is a good ad-on for long stays

rusty iron and insufficient laundry room.

clean nice staff outdoor pool shuttle to airport

clean nice staff outdoor pool shuttle to airport

the pool area. no places to sit outside, benches or relaxing chairs?

service was excellent, amazing facilities, and loved the fitness center

the pool was dirty,no wash clothes,and the room was not cleaned properly.

the swimming pool wasn't available ud83dude15 ud83dude22 ud83dude2b

was so nice and helpful friendly, pleased with our stay that my kids don't want to

pool is the perfect size

staff accommodated late check out when requested

the pool and exercise area were very nice

wifi was somewhat slow/sometimes didn t work, but still good.

everything except for the pool

clean room, amenities including free laundry, great breakfast.

breakfast is fantastic too

they can have more tables for breakfast

nice size kitchenette

the staff was great, friendly and helpful. breakfast was good.

we asked for non smoking gave us smoking

the bed was nice and comfy the tv worked, the wifi was good

pillows were soft the mattress was soft it was a good experience was very pleased with my steak breakfast

the kitchen was well stocked with utinsels

plenty of choices for breakfast, and the location is great to get dinner too

i like the pool and the jacuzzi

size, price - fully equiped kitchen, proximety to the grocery store and restaraunt

inside pool and breakfast. bar and hotel elevator. my kids loved the view

good for couples without kids

liked everything specially that the pool it heated cause it was cold that day and kids wanted to

we ate dinner 2 times in the bar and had drinks there every night before going out

free shuttle

i enjoyed parking the greeting, and it is nearby all the major hospitals

swimming pool is not bad at all locations

everything good but 2 adults 2 kids room is small.

next to highway hot breakfast

breakfast was great we were upgraded even better your front desk girls are amazing so nice we love

there was a fight in parking lot and they wouldn't do

parking was great, not alot of vehicles

very clean room and pool

the pool was locked and dirty

everything was great. especially the swimming pool area.

comfortable beds, good laundry facilities. breakfast was good especially the scrambled eggs.

lock on door wasnt engaging properly had to lift door to make it secure laundry area for guest can use

music playing outside in the parking lot late at night

the location and breakfast i also loved the hotel and my room!

best part was my kids got waffles in the mornings, but we will never be back. motel is trash.

people out partying by the pool and with noise till 5am also the very little choices you get for breakfast

service so bad, too much noise the have party at the swimming pool with speakers and too much noise until 4 am

lots of music in the room very loud and people drunk in the pool area very late in the night

noise the have party at the swimming pool with speakers and too much noise until 4 am , plus the breakfast so

wish the pool was open

there were people in the parkinglot doing what could only be described as very suspicious things

it was easy to find, clean and pet friendly.

as a guest, i expected reasonable care in maintaining landscaping over parking areas and a more transparent,

in the parking lot he found a syringe and u see random people smoking weed

at room inside also,parking lot, hall way main, entry ,dark no even one light bulb i'm reported to the reception

front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

family suite has 4 comfortable beds, 2 tvs but only one had a remote, window was next to the pool so you can

was amazing room 102 was great 2 queens very clean breakfast was great for on the go cable & wifi plus swimming

the breakfast; maybe more fruit, eggs and bacon

no breakfast when it said that it was included

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

pool,room service..awesome bar and patios

pool,room service..awesome bar and patios

couldn t connect to the wifi

kids breakfast not included

the parking lot was safe.

the breakfast is was good and delicious

internet was slow and the breakfast buffet was minimal but a lot of great fresh fruit!

restaurant closed saturday at 6 pm, no room service, no assist from reception ordering food

they put me in furthest room with no wifi

wifi in the rooms was really bad. signal level is insufficient, constantly disappearing

we had no room service or clean towels and toilet paper. breakfast is very limited.

breakfast was not that good and they charged extra if its not

hot water poor breakfast no room service i think they change ownership and the new owner wants to make fast

hot water poor breakfast no room service i think they change ownership and the new owner wants to make fast

the breakfast food selection. they should fire the kitchen manager.

handicap parking could be closer to rooms.

friendly staff pool parking

wish hotel was a pet free hotel.

property has a very nice location with all kinds of fast food restaurants near by has an awsome pool also has

no breakfast location great great pool

soon as you enter the hotel you are greeted and welcomed and the room is cozy and comfortable the pool is

was charge for breakfast, internet said it was included

amazing breakfast. wonderful staff, good amenities, it was very clean.

no microwave in the room, we did need it, people smoking at the swimming pool, didn't like that either

pool

the breakfast wasnt good, we only got two pieces of bread and coffee..

the location was great, near to reynosa mall, the breakfast was great

breakfast ,coffe, friendly staff. location

breakfast is poor, and some of the younger staff need a few lessons in etiquette

now their are just on the floor, first day they only left half of toilet paper and no extra one, breakfast area

breakfast and cleanness overall

good hotel. great value for you money. fairly good complimentary breakfast.

really loved the fenced in parking lot with the guard, and the breakfast

pool close to early and no towels available on the pool are

the breakfast every morning, it was delicious

decoration of the rooms doesnt seem to suit the overall look of the building, pool water was

i liked that my car was in a safe place because the parking lot is gated

available free parking close to the entrance

location, clean rooms great room service food was really good

breakfast was excellent. delicious!!!

the room service from restaurant

kids were running around banging on walls and doors all night

limited laundry hours

i had free wifi too

the carpets were dirty in the lobby, the parking had trash in the drive through area

i love it my kids like it is a fun experience

the breakfast was nasty nothing to drink only coffee nothing for the kids

old property. rooms need updating. and laundry needs more towels. wi-fi is lack luster.

additionally, this is a long stay hotel, it has a kitchen

the kitchen and room were great

a non smoking room and put my family in a smoking room

the location is great, rooms are spacious and pet friendly

bedsheets and towels were clean but the room smelled like wet laundry

could use a good paint job. none of the lines for parking are hardly visible

was great staff was very friendly the scenery was beautiful the outside area was very nice in the pool area the

i was appalled by the musty smell and wifi never worked

window in room faced a well lit parking lot and convenience store, curtains did not help.

clean quiet room w wonderful mattress free wifi and best breakfast ive seen loved it paid 111$

wish they used something closer to real eggs for breakfast.

only thing is that the pool looks so sad

kids enjoyed it

the pool looks very relaxing unfortunately we didn't have time for a dip

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

and with children the pool not being accessible

bed and pillows. pool area is nice

clean, friendly staff, bed was great, breakfast was good, safe.

staff was super friendly and breakfast was nice and hot

informed about meal times, pool, laundry nor cable

the wifi was fast

allowed me to have a late check out the next day

we enjoy the the breakfast. the staff especially the front desk. we felt like we were at home.

didn’t like that other family’s were so loud eating in the lobby and the kids were yelling and screaming

couldnt use the pool ect because of covid

the pool

really enjoyed the pool

weird people watching at the pool (truck drivers)

wifi wasn't working and i had an important meeting so i had to go to somewhere else and the phone

place and they are pet friendly

the pool is beautiful nice and clean.

clean pool and dining area

pool with palms

i loved that it was pet friendly and they had wood floors. the bed was perfect.

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

staff, gym, rooms, swimming area, complimentary breakfast

that is pet friendly

the best breakfast

were friendly and professional place is clean and spacious breakfast was good kitchen staff were very nice and

rooms were very spacious and breakfast available.

room had a mini kitchen, dining table and chairs. fabulous room for a few days.

small swimming pool

hotel is fairly new, the staff was friendly, quick check in, great breakfast, rooms were clean, comfortable and

the pool was broken and drained, but the hilton next door let us use their pool at least

location, parking and facility

the breakfast buffet . i feel you all can have different

breakfast hours and check out hours

breakfast and the home style feel when we walked in.

all good on my end. my husband would have liked a better breakfast bar.

pool was not clean

booked because it had a pool and the price was right,however the pool was green and had grass was just not what

swimming pool n it being close to my meeting place

the pool was dirty

not enough parking

was still plenty of time left for breakfast and they did not refill the the food they ran out

the noise above us, we could hear the noise at night and morning, maybe some kids.

everything was great, just the breakfast issue

the breakfast was awesome

seem to keep it clean we were more than pleased with the location everything is so close by there pool was great

t even explain how marvelous it was the staff and everything was just simply amazing and the breakfast was

the full kitchen is a great plus

swimming pool was not opened that was the whole reason i got this reservation ?

still under construction, which is looking really nice.and parking lot was kind of tight.

in room above us either had bricks for feet or it could of been kids running around the room

we had to go way to the otherside to do laundry, so i felt i needed to stay

guest laundry out of order

breakfast options could have been better, a real breakfast with bacon, or ham, eggs would have been

facility was extremely clean, pool area was on point and love that have bbq pits available for us to use

the room was very clean and i like the pool and hot tub

laundry facilities and fridge and microwave in room

breakfast was included and was great

breakfast was best we ve ever eaten at a hotel.

ran out of breakfast and coffee before 9:00am every morning need to inprove on that to please the

placement of the swimming pool on the north side of the building makes it to where the water is really cold

had to go to spin and dry laundry mat down the street

it does have laundry room

pet friendly

gym closed

had a bar and comfortable beds.

price, location, excellent taco breakfast

have liked to use the pool but it had not been cleaned while we were there noticed it was being clean the sag

breakfast was like eating at a restaurant!! delicious tacos

vacuum to cleaning myself and i also cleaned the a/c and when i asked for towels, they gave me pool towels and

access to where we were going,amazed that they locked back entrance at night,felt very secure,breakfast was

the laundry facility had machines that do not work properly

the kitchen was covered in some type of food debris and the hood had no filter, it was full of rust,

wifi speeds were lacking, but i'm sure it's because there were like 10 kids on it at once

the police station is next to it the pool was taken by a big family

i reserved a room with a walk-in shower and a non-smoking room but the bed sheets had cigarette burns on it

need as sign on how to get into pool

an extra fee for people in the pool

in the upstairs stairwell, and guests being allowed to play loud music in the patio area near the pool past 11

wifi worked great

room service

plenty of parking and close to a few fast food places

the locacion the parking

parking lot was dirty and seemed unkempt

wifi didn't allow me to do my work on my laptop i travel from outta town for work and wifi is a

was a lot of dead and and alive bugs behind bed, and in the restroom too, i was worry for my kids