front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

nice pool excellent food and located close to home and work

gym might is a bit small but manageable.

walking distance from the state farm arena. no parking fee. cheap and clean!!

hotel was absolutely filthy and our license plates were stolen from our car parked in the hotel parking lot

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

had originally paid for a honeymoon suit and was supposed to be decorated with rose petals and wine all over

not enough lightning on parking lot

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

a whole week of staying there, they wanted to charge extra for our pet, when it says pet friendly on site

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

location, clean rooms great room service food was really good

the breakfast had almost only mexican things

breakfast not included

staff very nice and polite. room very clean and excellent room service.

the room service from restaurant

restaurant closed saturday at 6 pm, no room service, no assist from reception ordering food

wifi was almost completely dysfunctional

internet was slow and the breakfast buffet was minimal but a lot of great fresh fruit!

the continental breakfast has the best fruit you ll ever have

wifi in the rooms was really bad. signal level is insufficient, constantly disappearing

we asked for non smoking gave us smoking

the bed was nice and comfy the tv worked, the wifi was good

airport shuttle was advertised (reason i selected this hotel), they don t offer transportation until

the pool and great customer service

breakfast was very good staff was friendly

room was great had a view towards the city and the staff was respectfu, and breakfast was included was

the pool was clean and enjoyable

they don t have laundry facilities like washer/dryer to wash your clothes

bungalow was very nice, the staff was excellent, the grounds were very well kept and the food/breakfast was

kitchen without utensils or pots, clean lady came in when we put the sign no disturb , i

love the cleanliness the way they great you it was an amazing place your breakfast was great as

the wifi was down so we couldn t watch tv

clean room, amenities including free laundry, great breakfast.

in the pool wasn't really warm enough for little kids to swim in, maybe it will be in summer

bigger pool towels

top of that the place is very clean the rooms are very spacious beds are very comfy the bbq and pool area are

another the pool was a little dirty good space but it could be a little more clean

great pool, clean place all together, great breakfast, excellent hospitality.

not go for a swim because the swimming pool was dirty

great pool, clean place all together, great breakfast, excellent hospitality.

the staff was friendly and very helpful. ok breakfast was very good

fitness center great, breakfast and facilities excellent.

very good breakfast with a variety of options

the biggest high light was the indoor pool for my kids

full breakfast

breakfast'very disappointed

the construction around the pool.

the pool is very small

parking, would have preferred covered parking

it would be nice if the bar would've been open during the weekend

i liked that the fitness room was very clean with good equipment.

i liked the free breakfast. pool area was nice.

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

laundry service

the laundry room needs attention

no parking!

my kids loved the pool

no quarters for laundry and the dryer needs to be replaced

free parking

the pool

our parking spot was painted crooked

it is a pet friendly property, so i traveled with our dogs; and the room had tiles instead of rugs, which

wish the pool was open

people out partying by the pool and with noise till 5am also the very little choices you get for breakfast

lots of music in the room very loud and people drunk in the pool area very late in the night

people out partying by the pool and with noise till 5am also the very little choices you get for

noise the have party at the swimming pool with speakers and too much noise until 4 am , plus the breakfast so

i liked the fitness room.

we had an event close by and the shuttle was available to take our group to the wedding

came home with several bites and so did my kids ud83eudd7a

kept having issues and got no room service

liked everything specially that the pool it heated cause it was cold that day and kids wanted to

when i stopped by the laundry room, i saw

the place has a laundry

the rates, the rooms, the staff, the pool

room smelled gross, like a cat box, the wifi was ridiculously slow so i couldn't do my work (although the front

facilities were above our expectations in availability, cleanliness, and the kitchen was more than well stocked

holiday has excellent location, comfortable rooms and the better breakfast in mcallen hotels

great breakfast, not just coffee and donut

i didn't call fd because my kids were already asleep

i did not try the breakfast or the pool as i was too busy

bad wifi.

improve laundry process

rusty iron and insufficient laundry room.

self-operated laundry facility is a good ad-on for long stays

i researched the web site for this hotel, it stated that it had a bar which is the big reason i selected this

dark parking area. no cameras in parking lot

-extra pillows -room change -coins for laundry exc

laundry facilities, no laundry soap in dispenser and none at front office

there was plenty of parking as well

the fact that the pool was never opened.

pet friendly wide variety of shopping and restaurants nearby price staff was very friendly

lock on door wasnt engaging properly had to lift door to make it secure laundry area for guest can use

comfortable beds, good laundry facilities. breakfast was good especially the scrambled eggs.

i enjoyed that there was a inside bar at the location the people were friendly

clean rooms and good breakfast

and great breakfast

pool looked gross wouldn t dare to go in

lights in the parking lot were never on at night

fact that our stay was too short,because our grandkids really wanted to go swimming with the other kids and

gave me a reach around answer that did nothing but prolong, im tired, my wifes tired and kids tired

room was huge, pool was great

plenty of choices for breakfast, and the location is great to get dinner too

didn t use the pool on this trip so i can t rate that

breakfast ran out fast as well as coffee

i like the pool and the jacuzzi

size, price - fully equiped kitchen, proximety to the grocery store and restaraunt

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

great location , clean rooms, very spacious rooms, friendly staff.. loved the pool

as a mom on a fitness journey, i loved the fitness room for a quick

i like the breakfast buffet as well. the staff is very friendly.

the pool was perfect

the laundry facility needs to be revamped, its outside.

have book a lot of places that are pet friendly and never did i get charged another fee when i'm checking, and

terrible continental breakfast!!!!

mistake i selected a smoking room

reserved a non smoking king bed room online and got a two bed smoking room which was the only room available

loved that the pool was still open for the kids to swim

second room kids ran across the celling tell 12;50 am i call office 3 times third room they put us in facing

some one clean pool

location, easy access to highway, good breakfast, clean pool

location was great, staff was very friendly . breakfast was great

we loved that there was a laundry room in case you needed to do some laundry but didn t see a machine to make

pool and hot tub were too cold to use and it was still warm outside

wifi in the room 127 was unusable

breakfast and pool

location, gym, room

pool are a bit dirty whirlpool dirty

the day i went the water from the swimming pool was super cold kids couldn't enjoy it.

the breakfast was great.. very clean pool area small but enjoyable gym very good

breakfast ends at 10am.

beautiful hotel, very clean, great location and nice breakfast

good variety at breakfast, friendly staff, nice location, nice pool and bbq area.

agreement with true fit gym

the room was very comfortable, the complementary breakfast exceeded my expectations

kitchen little bit old

kitchen

pet friendly its all we liked

i could not access the wifi because there were too many people on the network (it said)

pet friendly

but, ,there were also cars that parked in teh parking lot for hours and noone ever got out

the back door to the rooms next to the parking lot is great

it's pet friendly and you have everything close

wifi not working, immediately after arrival i had to ask for changing bed sheet,

staff is very well organized & very friendly they keep the parking lot & staircases clean

quiet, clean , pet friendly

my parking was right in front of room

the young lady at the bar was very attentive and friendly

the pool was amazing

nice quiet and the bar was nice

it has the best facilities and the breakfast offers eggs a la carte

breakfast could have been better if there was more variety.

see the dirt on the bottom and water looked greasy rooms were crappy for their price never again wifi was slow

parking lot was very well lit and plenty of parking available

the pool

pool wasn't clean,pillows were a little dirt

friendly staff pool parking

room was in front of swimming pool and at night was very noisy and people nocking my door

that it was close to restaurants and room had a kitchenette

the pool

men smoking in the pool area and leaving ashes in the pool so my son wasn't able to swim because of that and

pool was clean

it had a separate kitchen and the restroom was reasonable.

had to log back in to access wifi every time we got to the property to re-sync it

pool being dirty

i think the pool needs a little more maintenance.

i liked the pool, and the area

plenty of sweet bread, only complain was too many kids taking too much on their plate and wasting

very clean the breakfast my kids loved the chocolate chip cookies

the location was excellent. i didn t make it to breakfast.

very nice decor rooms were nice,breakfast was good and happy hour!

the kids loved the golf area

loved breakfast

the kids also had room to relax and play in the room

oh and the guy from nola making drinks at the bar was great

rooms are so clean, breakfast was always awesome, and the gym is open 24/7

clean, location, parking, fitness center and breakfest. great place

pool was closed which wasn't indicated when i made the reservation

the staff was very friendly, and the breakfast was great.

it was friendly and very clean..they had a nice breakfast.

hotel specifically for the pool and when i was checking in and hotel was already booked i was informed the pool

pool location being near the street, though i could not stay over an hour because i had to leave

pool

loved the gym too.

best place to stay in mcallen! room, gym, pool, hotel bar, location, etc. top notch!

the wifi was terrific

even the freezing pool and hot jacuzzi

there was a fight in parking lot and they wouldn't do

very clean room and pool

parking was great, not alot of vehicles

everything was great. especially the swimming pool area.

the pool was locked and dirty

i like that they are pet friendly and have a nice small breakfast at no charge

room had a kitchen

best part of our stay was the breakfast and beer tap

super comfy and clean for my family. really spacious for the kids to play.

staff was nice and gym was nice.

the beds were good and also se pool , i definitely will return! the breakfast was good too !

breakfast not great

the beds were good and also se pool , i definitely will return! the breakfast was good too !

breakfast was great

the breakfast was very good

no laundry on site

that breakfast is not included.

yes that it does not come with complementary breakfast

app message goes to an unmonitored email address so my request for a shuttle pickup went unanswered and i had

loved the hotel lobby and pool

the pool wasn’t working mold in the bathroom old lamp shades

reservation was done online bye booking and when we arrived at the hotel the swiming pool(it was a reason that

location and pool, family oriented and complimentary breakfast

good price for having breakfast and a pool

the pool was great and even though they close it at 10 pm the dark-haired lady at the front desk told

they gave me the room in front of the laundry and they were super loud all night.

available great laundry facility great air conditioning staff helpful within the limitations placed on them

no coins available to operate laundry facilities no kleenex or drinking cups

hotel was clean. easy to get to. laundry room.

the fact that this hotel is pet friendly

limited laundry hours

had requested non-smoking rooms at being of reservations and it didn't updated correctly

was easy to locate had smoking and non smoking both types of room well

it was a smoking room and it was absolutely horrible

the staff was really nice and friendly. the breakfast was good

had a laundry facility

i finally knocked on the laundry door

also, laundry room out of service for our whole stay

great location. awesome staff. has laundry on site.

breakfast was ok

old property. rooms need updating. and laundry needs more towels. wi-fi is lack luster.

the kitchen and room were great

although we didn t cook during our stay, the in-room kitchen setup, with a small stove and a full-sized

it was non-smoking but smelled horrible

the location is great, rooms are spacious and pet friendly

the room's phone did not work, the shower's knob popped off twice while we were showering, breakfast was fair

rooms television had only 1 working channel, their wifi for netflix would work for only an hour

private parking was great

i liked the fact there was a restaurant, pool, and breakfast included

parking

would have like to not been next to the laundry area for customers

the pool and breakfast were closed because of covid but i dodnt mind it because the price was amazing

i didnt like that the pool wasnt very clean. there was a lot of debris inside the water.

smoking room smelled heavy of tabacco smoke, most of the calder near the bed and carpet next to

one told us we had to get out of the pool one hour early because she wanted yo go home

swimming pool n it being close to my meeting place

the pool was dirty

for booking online, they said their policy was to give us a smoking room, even though we asked for nonsmoking

gave us a smoking room and we booked a non smoking, staff wanted to charge extra to change

the pool was nice and the room was clean

hot water poor breakfast no room service i think they change ownership and the new owner wants to make fast

excellent and delicious breakfast that is included

excellent price and breakfast and room

the bar was very good.

location, clean, nice facilities, pool, free breakfast and restaurant in complex

bedsheets and towels were clean but the room smelled like wet laundry

internet was a problem the cable sucks an the day we checked out to get the pet deposit back the front seat lady

they had a swimming pool and an elavator

the besting i did like was the gym

drapes wouldn t close to block the bright spot light in the parking lot that shined straight into our room on

the pool was cold and dirty.

room was not clean well, found hairs on commode, pool was close kitchen close u could have let us know when

loved the breakfast it was made as you order

employees were very polite and eager to help and breakfast was awesome.

no wifi

didn't like that the wifi was not working, not a single minute, the bathroom was so dirty and the worst part

the breakfast wasnt good, we only got two pieces of bread and coffee..

breakfast ,coffe, friendly staff. location

the location was great, near to reynosa mall, the breakfast was great

allow guest to group play soccer in the parking lot causing damage to vehicles and creating a hazard and what

breakfast and cleanness overall

good hotel. great value for you money. fairly good complimentary breakfast.

was not able to process invoices, so i had yo take breakfast, and dinner in another restaurant

the pool and hot tub were very cold and not useable.

not use the pool or hot tub

was very nice but the pool was very cold and the hot tub was not hot

no microwave in the room, we did need it, people smoking at the swimming pool, didn't like that either

i liked that my car was in a safe place because the parking lot is gated

breakfast was good and all the staff were very friendly

since the listings indicated that there was an airport shuttle available i went along with the reservation

really loved the fenced in parking lot with the guard, and the breakfast

decoration of the rooms doesnt seem to suit the overall look of the building, pool water was

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

bed and pillows. pool area is nice

i didn t visit the pool or fitness center but if we ever go again i ll pack for both

tv did not work, bed sheets did not feel clean. wifi was not working. no hot breakfast

the pool was out of service

pool area has high walls

wish they used something closer to real eggs for breakfast.

good breakfast friendly front desk

quiet stay, relaxing, and had wifi.

the parking is also very convenient , each side has and entrance and close to elevators

informed about meal times, pool, laundry nor cable

rooms very clean and liked the extras like pool and gym

parking too small

there was a metal plate or something in the parking lot & everytime a car passed over it there was a loud clang

huge potholes around the parking lot. everything else was great

the lock at the pool wouldn't open the pool door

wifi didn't work, no ethernet, half the channels in a foreign language, no hot water 2nd day,

weird people watching at the pool (truck drivers)

couldnt use the pool ect because of covid

wifi wasn't working and i had an important meeting so i had to go to somewhere else and the phone

my kids wanted to stay so we opened windows but still it was way to strong of a smell

front desk cheerful and check in quick. room was clean and breakfast was good.

no wifi connection the whole 4days i was here.

my kids wanted to stay so we opened windows but still it was way to strong of a smell

breakfast was excellent

wifi kept booting u out every 3 minutes

we loved the pool

clean pool and dining area

good location, adequate parking, and breakfast served.

pool with palms

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

customer service with very clean rooms and an awesome breakfast the beans were very

surrounding areas, the front desk service and specially the kitchen lady she was such a definition of great

kitchen staff was wonderful

the pool towels are to

it had a pool.

pool chemical container was in pool area at childrens reach

and the jets on the spa tub didn't

spa tub drain didn't work too good

bed was nice liked the spa tub

i booked for 5 we got 2 pool towels only

big swimming pool and breakfast available

the parking area had so many hugh trucks cramping the vehicle parking spot.

i liked the swimming pool

had a crew of tree trimming company, staying made parking super hard when you drive a big

lounge bartender was very rude

nice selection for breakfast and friendly staff

i felt like there was limited parking.

hotel is fairly new, the staff was friendly, quick check in, great breakfast, rooms were clean, comfortable and

2 mineral waters & a mixed drink & the bill was $31 - at 1:35 am we heard a loud group in the parking lot who

was great except if anything just part of the breakfast

you just need improve the breakfast seasoning and put an extra waffle machine and thats all

location, parking and facility

lady that was working the breakfast station was very friendly and accommodating

breakfast was good and all was organized at the time of breakfast was served

laundry facilities and fridge and microwave in room

breakfast was great and the room was very clean

the pool got closed the next day nothing anyone would have don t and we understand why

the breakfast and the gym and pool! staff was so kind, room was clean. we loved everything

the breakfast was good and the location was in a great spot

suite with full kitchen is a plus

entire family used alltables, grill, filled the pool with kids and young adults for 5 hrs

pool should be open later and hot tub was not hot

large room. great price. good breakfast.

convenient location, super clean, modern furniture, wide tv, exercise room, pool and hot tub

guest laundry out of order

we had to go way to the otherside to do laundry, so i felt i needed to stay

and then the morning breakfast staff just kept filling up the empty meal slots quickly so it never went completely

excellent service during breakfast. the staff made sure to greet everyone and refill as needed.

gym had no clean towels and no water for two days.

it does have laundry room

had to go to spin and dry laundry mat down the street

not enough parking

breakfast was delicious, gym was great! will definately be staying herr again

sweet older lady, kitchen staff, made and served breakfast

everything was great, just the breakfast issue

my kids were able to use them to lay out on the pullout and cover up so thank u alot

i also loved both the gym and pool

seem to keep it clean we were more than pleased with the location everything is so close by there pool was great

was enough parking

good breakfast, nice exercise room, laundry room on property

they have laundry parking was easy

the parking lot is a little small but they had it blocked off. so that's probably why.

room was clean and staff was very helpful. breakfast was good.

clean and wifi

work staff was very friendly very easy to connect to the wifi

loud kids running on top floor

an extra fee for people in the pool

pool look nice but i didn't have time to enjoy it this stay

in the upstairs stairwell, and guests being allowed to play loud music in the patio area near the pool past 11

the laundry facility had machines that do not work properly

people partying late at night outside, remote was broke, pool was dirty

it would be better if kitchenette had spoons or stuff to cook

i made reservations for 3 rooms none smoking 2 of them

clean pool

the parking lot for truck parking had craters the size of my truck

did not want to give me my refound since i did not stay that night due to them giving me a smoking room when i

parking lot was dirty and seemed unkempt

parking was ok

beds,mini fridge, microwave you can use, no loud people, good wifi, fast food is right nextdoor

very very dim lighted parking area. found myself always looking over my shoulder

with kids, having a kitchen, dining area and living room was very convenient for our stay

kitchen and living room

not have breakfast due to very early leave but they were very accommodating with early check in that was very

daily breakfast was delicious, even our son who is a picky eater enjoyed the breakfast

pool area was relaxing with few or no other guests, pool could stand to be vacuum in the mornings

parking lot. needs more light.

the fitness facility

our room had a king size bed, large screen tv and was very quiet, even though it faced the parking lot

breakfast lala is the best! front desk. you have a jewel in jason!

laundry room was like a sauna!

the staff has been super nice and the breakfast was awesome

pool was dirty

pool needs a little attention

breakfast was good and gave a good variety