no laundry on site

pool, bar/restaurant

didn t work, shared a balcony, & room service didn t do a good job

i liked parking on same level as my room

parking garage is ancient

travel buses staying over night and passengers loitering the parking lot area

they had enough towels and space in the room and it had a kitchen

it had another room that was a kitchen. i really liked it and so did my family.

it had a separate kitchen and the restroom was reasonable.

guess the only thing i didn t like was that the pool didn t had enough shade

men smoking in the pool area and leaving ashes in the pool so my son wasn't able to swim because of that and

the pool

that it was close to restaurants and room had a kitchenette

liked the pool. looks like new!

the sound of the pool water feature which was close to my room was a bit distracting.

the noise and that the wifi connection wasn t working.

wifi not working, immediately after arrival i had to ask for changing bed sheet,

late check out

table in the room, wifi was borderline useless, no lounge and no ice dispenser

light in sink/kitchen area didn't work

we loved that there was a laundry room in case you needed to do some laundry but didn t see a machine to make

i was then given pool towels

near la plaza mall, orher shops, hospital. there is a denny's just across the parking lot.

the breakfast was delicious

the pool closing at 10pm ( maybe extended since we got spring break/summer and kids wanna stay a little

the laundry facility needs to be revamped, its outside.

was limited breakfast & the waffles weren't tasty

then i was given room 210 and that one had cans in the kitchenette and wrappers on the side of the

everything was great, we left early didn't get to try breakfast.

friendly staff and breakfast. always a smile on their faces.

i went out in the lobby and it was a woman drying her clothes because there is no door on the laundry room and

the size of the pool was small but the kids still had a good time

my kids also loved the pool

pool to small

the pool area needs more maintenance

laundry facilities, no laundry soap in dispenser and none at front office

-extra pillows -room change -coins for laundry exc

the parking lot

it was clean, quiet and a great price my kids enjoyed the pool.

pet friendly wide variety of shopping and restaurants nearby price staff was very friendly

service was excellent, amazing facilities, and loved the fitness center

fact that our stay was too short,because our grandkids really wanted to go swimming with the other kids and

have free shuttle service on the website but actually they do not provide it

the pool area. no places to sit outside, benches or relaxing chairs?

fact that our stay was too short,because our grandkids really wanted to go swimming with the other kids and

self-operated laundry facility is a good ad-on for long stays

improve laundry process

rusty iron and insufficient laundry room.

the swimming pool and the check out time at noon. the big screen tvs in the room as well.

kitchen staff and front desk attendants were awesome

no breakfast available

i like the pool and the jacuzzi

no breakfast

didn t use the pool on this trip so i can t rate that

went to get my key re-keyed, and the kitchen employee shouts to the manager

no quarters for laundry and the dryer needs to be replaced

wifi was terrible - in fact, it was unusable

swiming pool. and zumba clases

working was rude, told us only 2 pool towels and i have 4 kids

working was rude, told us only 2 pool towels and i have 4 kids

the place has a laundry

when i stopped by the laundry room, i saw

the pool closes early at night

the rates, the rooms, the staff, the pool

the affordability and all the kitchen amenities, pots and pans. excellent for long term.

the laundry room needs attention

laundry service

the ice machine on our floor did not work and out of 5 washing machines and 4 dryers in the guest laundry room

gym need to update the machines

kids enjoyed the heated pool

the breakfast was good ! the location was good!

security in parking area

breakfast was great, hotel was clean, loved the brand name soaps and others, in a good area for

breakfast was excellent

close parking

parking was great, not alot of vehicles

very clean room and pool

everything was great. especially the swimming pool area.

there was a fight in parking lot and they wouldn't do

the pool was locked and dirty

the pool is very small

parking, would have preferred covered parking

i liked the free breakfast. pool area was nice.

it would be nice if the bar would've been open during the weekend

noisy parking lot with full night lights

i enjoyed parking the greeting, and it is nearby all the major hospitals

no breakfast because of covid precautions

water in the swimming pool was not the cleanest

breakfast was perfect and very organized

the pool was outdoors

didn t like the pillows either the swimming pool

fitness center great, breakfast and facilities excellent.

the staff was friendly and very helpful. ok breakfast was very good

the pool speaker music was too loud

clean and straightforward. easy parking and decent fitness room

great breakfast and great staff

breakfast'very disappointed

the breakfast was bad

liked the gym, hot tub, and the staff were very nice

fan in the bathroom, pool and whirlpool tiny, beds are not queen and they are on the hard side, not enough power

inside pool and breakfast. bar and hotel elevator. my kids loved the view

walls in the room were dirty, the swimming pool was very dirty with mequitos, and the walls were dirty along

and family friendly with a indoor pool

the breakfast was very decent, my kids wife and i loved it. wide variety of hot,filling food.

pool hours. lots of kids unaccompanied by adults

clean room, amenities including free laundry, great breakfast.

another the pool was a little dirty good space but it could be a little more clean

they can have more tables for breakfast

the kitchenette was stocked with dishes so you don't have to spend money going out to eat , the pool was nice

would definitely recommend this hotel , was very close to the mall , and i was pleased the kitchenette was

lock on door wasnt engaging properly had to lift door to make it secure laundry area for guest can use

comfortable beds, good laundry facilities. breakfast was good especially the scrambled eggs.

the pool closes at 10pm

beds are great and wifi connection was amazing, also the location of the property was ideal for dining out

the location and easy access to the parking area

bar staff was helpful

and the gym was small but convenient to use

breakfast was very good, the lobby is beautiful, separate living room from bedroom,starbucks and room service

restaurant and bar hours

parking not enough

breakfast was very good staff was friendly

everything was great and delicious breakfast

the ladies that served breakfast and the girls that cleaned the room were always so sweet

room was great had a view towards the city and the staff was respectfu, and breakfast was included was

you are not permitted to take breakfast out of restaurant area

but, ,there were also cars that parked in teh parking lot for hours and noone ever got out

room was next to pool. that didn't end up being a problem.

i enjoyed the cleanliness of the room, as well the pool.

pet friendly and wonderful staff!

elevator and pool was out of service

that the hotel was clean & welcomed our pets with no problem!!!. the breakfast was so nice!!!

i loved the most was the pool and we enjoyed happy hour as well..

was very accommodating, we were shuttled to the venue of the concert within minutes of asking for service

parking lot was well lit

friendly staff at kitchen, reception as well as cleaning crew

the staff in amazing . kind and caring . always shuttles me from airport . amazing manager .

pool was cold this time, big bummer. otherwise great as usual.

the location, the room and also pool.

not disparaging the staff - a shuttle for close in transportation to surrounding area.

the gym's tread mills. they do need maintenance

the texas waffles were my kids favorite

my husband and i really enjoyed this hotel and not to mention its pet friendly and the staff was amazing i will

i love the location of the property! the property was a parking space away from our convention.

enjoyed the pool and hot tub in the morning was peaceful and quiet

dryer didn t work no room service for 3 out of the 4 nights i stayed for the price i expected

i like the location, the pool area

good variety at breakfast, friendly staff, nice location, nice pool and bbq area.

wonderful spacious room. plenty of towels and soap! breakfast done very elegantly.

breakfast was cold hash browns where cold and hard

wifi did not work from 6:00pm the night before until i checked out

location are great, the room was clean. breakfast its simple but it has necessary food

breakfast was great, and rooms where clean and roomy

beautiful hotel, very clean, great location and nice breakfast

enjoyed the inside spa and pool

the breakfast was great.. very clean pool area small but enjoyable gym very good

we asked for non smoking gave us smoking

the bed was nice and comfy the tv worked, the wifi was good

see the dirt on the bottom and water looked greasy rooms were crappy for their price never again wifi was slow

the room didnt have tv service, wifi didnt work, toilet paper roll was used

handicap parking could be closer to rooms.

no breakfast , no ice machine and no wifi

wifi was not working could not connect tv to wi-fi

limited laundry hours

ended up with a smoking room

we requested a new room but, they had no non-smoking rooms left

pool jacuzzi n clean environment

we called before booking to see if they had parking for semis

old property. rooms need updating. and laundry needs more towels. wi-fi is lack luster.

the location is great, rooms are spacious and pet friendly

the price- and the kitchenette. the staff was top notch.

additionally, this is a long stay hotel, it has a kitchen

it was non-smoking but smelled horrible

the kitchen space was a nice touch and having 2 tvs was fantastic

we enjoyed the mini golf and pool/hot tub area with the kids and had a good evening time at the hotel bar

i wish the bar would have been open

we enjoyed the mini golf and pool/hot tub area with the kids and had a good evening time at the hotel bar

staff was great! very helpful. dinner and breakfast was good. pool and put put course amazing.

the beds were good and also se pool , i definitely will return! the breakfast was good too !

breakfast was great

the beds were good and also se pool , i definitely will return! the breakfast was good too !

everything was so nice clean pool was clean also definitely would stay again

enjoy any hilton due early check in and ability to pick my room

location and pool, family oriented and complimentary breakfast

water cold in pool outside ud83eudd76.

i believe they recently added a spa area with massage, we weren't able to use it because we had no time left

hotel was decent, like that it had a pool

breakfast pretty good, location is okay if you're here for shopping .

pool being closed but the alternative was good

pool and hot tub were closed due to painting the building that was very disappointing

the pool and breakfast

the business center and the pool were not available.

bed was comfortable and breakfast had too many people eating so just glad had coffee in the room

bedsheets and towels were clean but the room smelled like wet laundry

haven’t had a chance to try the breakfast however they were able to accommodate us with a late check

they had a swimming pool and an elavator

hotel was quiet, beds comfortable, decent breakfast, nice staff.

clean facilities pool was awesome great service rooms real clean

available great laundry facility great air conditioning staff helpful within the limitations placed on them

hotel was clean. easy to get to. laundry room.

no coins available to operate laundry facilities no kleenex or drinking cups

they gave me the room in front of the laundry and they were super loud all night.

the pool!

safe, mini fridge, clean bathrooms,direct tv, free wifi, pool, onsite laundry

a whole week of staying there, they wanted to charge extra for our pet, when it says pet friendly on site

this site and the hotel website did not mention a pet fee, which would've affected my choice in booking this

the wifi was not working very well also

extremely friendly staff. cozy room. nice pool.

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

not nearly enough handicap parking spots

sure if there was a laundry room but would have been nice to know for our wet pool clothes love that check out

we were not abke to use the pool

the breakfast was good and the staff were very friendly

the breakfast was very good.

only thing is that the pool looks so sad

no breakfast

the location was great and my husband & kids enjoyed the breakfast and all the options.

pool area has high walls

informed about meal times, pool, laundry nor cable

friendly staff, pool is great, nice gym, and can t say enough about the breakfast

a/c works properly and room is updated, great bkfst bar and happy hour at

problem was not about comfort because the beds were very comfortable but kids running and screaming down the

little confusion at the end regarding pet fee's and when they get charged

pool was not clean

the pool was dirty

not enough parking

for booking online, they said their policy was to give us a smoking room, even though we asked for nonsmoking

booked because it had a pool and the price was right,however the pool was green and had grass was just not what

very good overall. didnt use the wifi but staf was great and service as well

weird people watching at the pool (truck drivers)

really enjoyed the pool

couldnt use the pool ect because of covid

wifi wasn't working and i had an important meeting so i had to go to somewhere else and the phone

clean pool and dining area

old and the room had a really badd smell the other thing that i didn't like they said that the pool was open

we loved the pool

i love the pool

good location, adequate parking, and breakfast served.

they don t have laundry facilities like washer/dryer to wash your clothes

they have a heated pool

ice machine was too far or not easily accessible. and the pool closes too early.

the breakfast that came with my stay was filling & satisfying and the amenities (gym, pool) included are all

bar had the necessary essentials (cereals, waffle maker, juices/beverages/coffee

our room was in an adjacent building, where we had to walk to get breakfast and use the pool and laundry service

good breakfast and nice pool and room

the best breakfast

was great the room was super clean the swimming pool was great the distance to locations was good we also have

accommodations, community, pool, pet friendly

great location. awesome staff. has laundry on site.

also, laundry room out of service for our whole stay

had a laundry facility

i finally knocked on the laundry door

clean , conveniently located, pool was very nice and staff was very friendly and helpful

the pool was very dirty, a lizard was in our room.the blankets looked old and had holes

there were plenty of parking spaces, we did not used the pool but it looked clean and in good size

access to where we were going,amazed that they locked back entrance at night,felt very secure,breakfast was

the breakfast was super tasty

price, location, excellent taco breakfast

would have like to not been next to the laundry area for customers

chose it also for its complimentary breakfast

the pool was great, the room was very spacious & the beds were soft.

couldn't get the spa bath to work.

wifi did not work at all on my i phone

a bar or club so i heard loud music most of the night, the a very loud fight in the room above ours

rooms were very spacious and breakfast available.

i felt like there was limited parking.

the breakfast was amazing

nice selection for breakfast and friendly staff

front desk (and no noticable concern about the issue from another staff member) when trying to do laundry in

we had the kitchen and i bring a skillet and a small pan and a couple of utensils,paper plates and enjoy

then manager confronted me aggressively when parking in loading zone to load luggage

breakfast was not attended

the breakfast was excelent

not enough choice for breakfast

great breakfast and very clean.

breakfast was good and all was organized at the time of breakfast was served

easy to get too and good parking

all good on my end. my husband would have liked a better breakfast bar.

laundry facilities and fridge and microwave in room

breakfast was awesome room was awesome but for a high price hotel they could have replaced the old

didn't check out pool area overall first time staying there everything was good except the breakfast could have

pool was cleaned and maintained daily

staff and breakfast!

there were about 10 kids in the pool, the first evening, that were not staying at the hotel

lit parking lot and good security

the night before check in i called to arrange and early check in and ended up being hung up on

all good staff , breakfast and location

easy access, lights in parking lot, happy hour

we had to go way to the otherside to do laundry, so i felt i needed to stay

guest laundry out of order

the service, room, the gym and breakfast

but there was no way to open the drain for the kitchen sink wifi was not great

pool area closes by 10

had to go to spin and dry laundry mat down the street

it does have laundry room

so clean, rooms are big and pool is small but still nice

only negative i would have to say is to skim the pool a little more.

breakfast was wonderful

breakfast area was clean and food was very

no room service had to ask for more towels

if the breakfast was changed a little daily with other options so it s not the same every day but other

clean, well lit, good parking.

was enough parking

gym was a good size

was good kids actually ate eggs tasted good

rooms were a whole floor apart and they did not have a crib available also wifi wasn t that good and breakfast

inside swimming pool temp cool

my kids wanted to stay so we opened windows but still it was way to strong of a smell

the pool was green and full of tree leaves we didn't even get in

pool water outside was cold when the day was hot ud83dudd25 rented the room to enjoy the pool with

wifi kept going in and out. but otherwise fine.

the pool was dirty so we had to clean it ourselves in order for the kids to get in

extended to six total, room is extra large, great bed, and bathroom,, it was cold so did not used pool but it

the laundry facility had machines that do not work properly

people smoking. drinking. a disturbance.

the pool was clean

the police station is next to it the pool was taken by a big family

clean pool

pool look nice but i didn't have time to enjoy it this stay

the swimming pool was a bit dirty with debris

pool was closed

an extra fee for people in the pool

wifi worked great

i booked for 5 we got 2 pool towels only

the parking area had so many hugh trucks cramping the vehicle parking spot.

i booked for 5 we got 2 pool towels only

and disrespectful to me about the fact that i have came early i had a booking for a single king smoking room

big swimming pool and breakfast available

had underground parking, wi-fi, restaurant, small pool, and restaurants/shops nearby

internet was slow and the breakfast buffet was minimal but a lot of great fresh fruit!

restaurant closed saturday at 6 pm, no room service, no assist from reception ordering food

they put me in furthest room with no wifi

wifi was almost completely dysfunctional

the continental breakfast has the best fruit you ll ever have

breakfast not included

location, clean rooms great room service food was really good

breakfast was excellent. delicious!!!

staff very nice and polite. room very clean and excellent room service.

the room service from restaurant

did not want to give me my refound since i did not stay that night due to them giving me a smoking room when i

parking lot was dirty and seemed unkempt

everything staff was rude. room was not clean. asked for non smoking and gave me a smoking room

was a lot of dead and and alive bugs behind bed, and in the restroom too, i was worry for my kids

the parking lot for truck parking had craters the size of my truck

noise the have party at the swimming pool with speakers and too much noise until 4 am , plus the breakfast so

lots of music in the room very loud and people drunk in the pool area very late in the night

people out partying by the pool and with noise till 5am also the very little choices you get for breakfast

wish the pool was open

service so bad, too much noise the have party at the swimming pool with speakers and too much noise until 4 am

good breakfast, nice exercise room, laundry room on property

they have laundry parking was easy

and they never told me their parking lot floods

breakfast

the bed and pillows were great nice pool great breakfast

i liked the fact there was a restaurant, pool, and breakfast included

the breakfast was good and location was easy to find

help me, but they refused to even provide me with a menu from the restaurant so i could order room service

pool,room service..awesome bar and patios

kids breakfast not included

the breakfast food selection. they should fire the kitchen manager.

shower did not operate properly and a poor breakfast

the breakfast food selection. they should fire the kitchen manager.

breakfast

location, clean, nice facilities, pool, free breakfast and restaurant in complex

didn't like that the wifi was not working, not a single minute, the bathroom was so dirty and the worst part

breakfast was very good. just add instant coffee to make it oneself

the breakfast wasnt good, we only got two pieces of bread and coffee..

allow guest to group play soccer in the parking lot causing damage to vehicles and creating a hazard and what

location. the breakfast chips...!!

pool and hot tub were too cool to use in november but other than that everything was great

our sheets on the next day of our stay when i asked her, with the best attitude, thank you jenny, breakfast was

the breakfast was fine

the pool and hot tub were very cold and not useable.

was charge for breakfast, internet said it was included

breakfast and cleanness overall

good hotel. great value for you money. fairly good complimentary breakfast.

breakfast was cold

breakfast was good and great selection

since the listings indicated that there was an airport shuttle available i went along with the reservation

pool close to early and no towels available on the pool are

was very nice ,great breakfast , the gentlemen that was serving breakfast was so polite and you can tell he

very very dim lighted parking area. found myself always looking over my shoulder

with kids, having a kitchen, dining area and living room was very convenient for our stay

kitchen and living room

not have breakfast due to very early leave but they were very accommodating with early check in that was very

daily breakfast was delicious, even our son who is a picky eater enjoyed the breakfast

pool area was relaxing with few or no other guests, pool could stand to be vacuum in the mornings

parking lot. needs more light.

the fitness facility

our room had a king size bed, large screen tv and was very quiet, even though it faced the parking lot

breakfast lala is the best! front desk. you have a jewel in jason!

laundry room was like a sauna!

the staff has been super nice and the breakfast was awesome

pool was dirty

pool needs a little attention

breakfast was good and gave a good variety