rules about the safe box key deposit, 10 deposit/towel, change of towels only near the pool at scheduled time

areas - no hot drinks during meals other than breakfast = you had to physically go to a specific bar where they

have been even great to reduce the viennoiseries options and have pizzas instead for breakfast buffet

was visible - the a/c was very strong in common areas - no hot drinks during meals other than breakfast = you

smoking around the pool area and on bar terrace, there isn't an area designated for non smokers while the entire

the laundry service can be quite expensive which is not very nice if you plan to stay long and take

kids loved the animation and adults liked the aquagym

they had breakfast from 08:00 until 10:30, then another continental breakfast at the pool bar from 10:30 to 1

as all iberostars, great for kids, although better for smaller kids (perfect up to 8, maybe less for bigger

the water in the pool could be warmer

the gym was poor

we say, the hotel is hard to fault, but there could be a little bit of a better vibe in the pool and other

long beach that never felt overrun, lots of opportunities to stay healthy and exercise, aqua gym classes that

- 5-star inconsistencies: charging extra for a very basic/small spa and not including soft drinks at dinner

wifi very nice staff but often speaking german only, struggling with english

decor bit dated and wifi was dropping in the rooms and anywhere outside .

want to say a huge thank you to the spa workers

gym very bad as you need to book it before you even come over as you need book a slot for being

the swimming pool heated, very good for children

two big pools with plenty space to both swim and play with kids if you wish

wifi access just didn t work anywhere but the reception of the hotel

restaurant was good staff bar one member very pleasant and accommodating

staff everywhere were great fantastic service in royal level green bar top quality drinks

layout privacy, adults only and balcony very nice

stayed in the adult only section, fabulous pool with lovely comfortable sun loungers

laundry was a plus, useful for us

the hotel is generally clean, and guests can request fresh laundry daily

the drinks bar and some of the staff were very pleasant and welcoming

activities that were put on all through the day around the pool were excellent

it is also recommendid for family with kids as there are many programs

didn t like the cold water from the big outside pool and the schedule from inside pool, spa and gym

-also there were 2 bars: a bar near the heated pool and one at the higher floor which sold all the necessary

attentive, friendly and would go above and beyond to make sure our holiday was perfect, adil the bar tender of

speak to staff about where they want their room to be in the resort to minimise walking between pool, restaurant

have definitely liked 'adults only' concept of this resort and that is most certainly the main reason to come

few tiles missing from the swimming pool

good resort with lot of activities and nice gym

the gentleman on the bar over night went way above and beyond to get us gluten free food at 2am

the programs were also great, the kids club, the parties, the live music

place for familys and kids so much to do at all times of the day

gym could have been a bit better, however i spend most of the break sunbathing! :)

breakfast

more pleasant details in the room - as hats, wine , free safe , more surprises for kids , the food is very

of guests seem to be german retirees, and we were almost the only people aged under 40 or with kids so this is

a few pieces of gym accessories for the equipment were missing

we were sorry, that because od the covid restrictions was not possible to enjoy spa and fitness.

clean , series of activities for all ages at the pool area and all staff were friendly

stylish and clean hotel with great breakfast and dinner. staff extra friendly!

roof top terrace and bar excellent, great value for family, staff professional and friendly

breakfast was good,many options to choose

is cleaned, the restaurant and the view from the window are beautiful, and the water in the pool is warm and

the food, especially the breakfast, was extremely good in quality, but the lack in variety makes one a bit

the hotel was not crowded, a place by the pool was always available

plenty of room at the pool and nobody reserving sun beds all day

food was very poor there was hardly eny food left at 9am when we went for breakfast we asked if there was going

english - most of staff was not able to speaks english - but we always find someone who does 2) laundry - this

breakfast was delicious.

hotel personal - friendly & helpful. cool evening program for everyone, also kids.

hotel is near the beach, spacious room for family and close public parking.

it was very loud in the evenings where i had my room, because of the evening animations for kids, but this will

outside pools not heated could have made costs of laundry clearer

the main bar area constantly stunk of sick

kids club staff were good but not hotel staff

not close to the beach sauna is very small indoor pool allows kids and it is crowded

the wifi was also shocking never worked during the week, we reported it on the hyatt inclusive app and

the kids loved robie and the children facilities. the sport classes were also great

all inclusive offer, clean, heated swimming pool, good internet connection throughout the resort, parking

adult only pool. good bar service. easy to enter and leave sea from a great beach.

very good food, large choice of drinks in the all inclusive offer, clean, heated swimming pool, good internet

adult only pool. good bar service. easy to enter and leave sea from a great beach.

it is better not to use laundry service, i was waiting 5 days for return of my clothes

pumpimg music but chilled out music be good idea and perhaps some yoga clases on offer , also gym very poor

good breakfast and lovely staff

- spa schedule was way to short, closing at 18 - fee for the safe box from the

great variety of food to choose from, and the elevated view over the beach and the ocean from the pool is

the pool was brilliant and there were plenty of beds available around the grounds

the swimming pool was heated which was excellent

lovely pool

pool is small considering how many guests the hotel can accommodate

the guy in the bar was friendly otherwise staff not so friendly but not sure whether it was because it was

fantastic view from everywhere : room , breakfast , pool good food quality despite it is buffet

the breakfast and dinner are very good quality food (dinner changing every night) - really to class

the beach and sea just next to the fully pedestrian boardwalk, fantastic view very good breakfast with plenty

we had an unpleasant experience on the first day during breakfast

the laundry service is provided by an external company which took out laundry bag and kept it for 3

super romantic hotel with stunning views (and great chocolate options for breakfast!)

love the rooms and the view of the infinity pool was really amazing

we enjoyed breakfast and diner everyday at the hotel, plenty of variety to choose from

hotel description was mentioning a spa which instead was closes

the hotel has a laundry with 2 washing machines

it would have been nice to have more than 2 washing machines at the laundry room

shop and supermarket onsite, number of restaurants and bars with evening events, self service laundry facility

sports facilities are incredible. hotel and staff were very kids-friendly.

could not have been further away from the golf that we booked

we are a family of 2 adults and 3 kids and we stayed in a villa which was perfect for us

playitas - we stayed in villas which were lovely and spacious with own pool

if you want to play tennis, golf, football, volleyball with your friends and family or even strangers, all you

there are classes for all age groups and varying fitness level

comfortable space, great pool, in peaceful location

(the time before we had an apartement with kitchen to cook for ourselfs) in general i am sure it is a great

spa was excellent

we had breakfast included which was fabulous and in the evening usually ate in one of the two on site

sports facilities, especially the olympic pool

sports facilities, 50m pool was super, great value , lane booking system was great