breakfast was pretty

booked on line with a pet

did not stay at this hotel and i'm expecting a refund because this hotel showed up as pet friendly but was not

no breakfast no gym no pool but still the same price. not good!

the gym wasn t open

no laundry facility

parking is free

separate smoking area outside away from the rooms

it has a pool

hotel/motel isn t very family friendly because there is a bar attached to it

service and attention in the breakfast area.

breakfast was a definite turn off

the breakfast area was was so spacious, inviting, and well-tended

breakfast hours could have been a little longer and had a bit more selection otherwise still ok.

i went for the pool and it wasn t open i think they should put that online

trash and a laundry cart sat outside on the sidewalk the entire stay

broken inoperable gym equipment, gym room also smelled intensely of marijuana,

not many choices for breakfast as the ad.

non-smoking room mattress had smoke smell

no wifi phone or internet

it was a quiet atmosphere, plenty of parking and well lit at night, convenient to major highways; friendly

the breakfast or the lack of it. it was sad, no choices

parking seems limited and some maintenance is needed in rooms.

there was no breakfast

i did not have breakfast so cannot talk about that

about our stay, including the $25 extra for our pet was exceptional

didn t get breakfast

you need wifi stay far away

rooms, showers, breakfast, beds all great

small parking lot.

did have a scare the smoke alarm went off at 5:30 in the morning because a resident was doing laundry at 4am

towels underneath it, the ice machine was leaking with there was towels underneath it, while the laundry room

reasonably priced. clean rooms, friendly staff, nice hot breakfast in the morning.

the refrigerator worked excellent and there was plenty of secure parking

and the tire rack in the parking lot was a turn off

an indoor pool because of the weather.

the breakfast in the morning was excellent and the customer service is good

no gym, no pool, but understand due to virus

everything and the breakfast is awesome

the breakfast staff even sang my daughter happy birthday when they found out it was her birthday

woke up the next morning to realize that the free breakfast that was supposed to be included wasn t

it was not clean. there was not breakfast.

could not connect to wifi on phone or laptop pc

no continental breakfast as

advertisement mentions breakfast which is just a cup of coffee

was perfect for what we needed as an o right stay, clean, people were very courteous, breakfast above average

the breakfast was very good and much to choose from

the shuttle service was a definite

9 miles away from duke regional hospital, and they offer shuttle services

gym did not have functional remote, nor did water cooler have cups

breakfast was very good

breakfast area was clean but very cramped

space, easy access from interstate, customer service, breakfast, easy access to duke.

pool was closed

the pool was green enough to hide dead bodies in it

tiles in bathroom floor, burn holes in top bed comforters, and the smell of smoke in a non-smoking room

parking good not bad at all really

advertised breakfast, but was not provided, even though there was signage on the wall at check-in that said

free wifi was in and out-lousy the free cable sucked -tv stuck on one channel ac unit was really loud

so we chose not to eat the breakfast

the guest laundry room,only 1 washer and dryer.you had to pay with a credit card.

the bed sheets smelled like old laundry

was the first of may and the and the pool was not ready for the grand kids we were in the handicap room and had

breakfast was terrible with undercooked and overcooked sausage and eggs tasted like powdered

husband and i loved the open parking, the room was very comfortable and clean and our breakfast was very tasty

quiet, dog friendly, very nice staff has a outdoor pool ,fire pit, laundry facility on site has an awesome

convenient, clean, friendly staff, good gym

the meeting area/ bar was very nice and inviting.

due to covid the pool was closed and the bistro was also closed

shuttle service not available on the weekend

only 1 laundry area and the person ahead of me

was awful, it cost me $8 to do 1 load of laundry

hot tub and heated pool on site laundry

the breakfast was great - fresh fruits, yogurt, waffles, egg and sausage biscuits, etc

lost wifi and code provided was rejected

more choices for grab and go covid approved breakfast desired and wish they had a laundry room.

we ve stayed before with pet and it s great until the pet fee

pool closed

omelets were cold. very limited handicapped parking after 9pm.

connections in the lamp didn t work, there were construction vehicles were parked in handicap parking

the hotel was clean. the staff was great and the free laundry was awesome a great selling point.

friendly staff, super convenient location, free laundry, great kitchenette, very clean

very convenient laundry and coffee maker on site

orderly and clean; dvd player/dvds free; laundry/dryer free; front desk staff were

i loved this hotel. the staff is wonderful! the laundry is free and opened 24/7

incredibly comfortable vibe, and the rooftop bar and restaurant is a big bounis

rooftop bar was nice even on a windy day. fresh ground coffee. staff was friendly and helpful

fitness center was still closed for covid despite the closure no longer being required by the state

rooftop bar with sunset

beds; good restaurant/bar area; free valet parking; coin-operated washer & dryer with free laundry soap & dryer

great food, we enjoyed b-fast appetizers and room service dinner

room service there wasn't any, no kitchen that was the main reason for booking the facility so i

small gym for

wifi, price is too high for the value given (older building that could use a revamp, dark hallways

breakfast is okay. nada hot....maybe some yogurt

loved the vibe, the handicap accessible room, and the pool

we did not eat breakfast as it was expensive for what was offered

the bar wasn t available while we were there.

pet was cost too much!

hotel is a good value, includes complimentary breakfast, on-site laundry, good-size room, kitchenette, small

laundry!

the cleaners came around to clean late afternoon ( after 3) there is a dishwasher in the kitchen which is great

it was a clean room, nice bedding, plenty of space in the room, comfortable bed, big kitchen (although we didn

room was a suite, which included kitchen facilities

21c had great dinner and breakfast at the counting house right downstairs

i didn t get my fizz that was part of the me +1 spa package.

love the fact they are pet friendly

tried to order room service a couple of times, but no one ever picked up the phone

very comfortable. helpful staff. great bar and restaurant. a really excellent hotel.

laundry machines needed some cleaning

the shuttle bus was excellent and extremely helpful

shuttle to duke medical center was very convenient

wifi was poor but managmeny upgraded it for free.

it has an inside fully functioning bar and restaurant that serves breakfast

might be worth noting the monetary system in the laundry room

the water bottles provided ,refill fountain , cookies ,breakfast , pool ,fridge size ( especially the freezer

laid out in the evening loved the fire pit all the hidden outdoor seating we loved the wonderful pool

shuttle for multiple hotels was a bummer

also had a full kitchenette with dishes etc and a nice bathroom - water pressure was on the high end

i utilized the on-site laundry facility

very nice fitness center with a nice laundry room for guests to use

lovely large area for for long term residents to play cards, watch tv, swim, exercise and do laundry

my kids loved free warm cookies and complementary breakfast

both the room and breakfast were excellent

therefore i had to pay for parking twice at duke because i had two appointments

things going on in the parking lot during the afternoon

breakfast was so bad wifi not secured rooms and hallway smell smoke

thugs in the parking lot over night.

quiet, continental breakfast, next to restaurant

the 24 hr snack bar is awesome!

room was large, shower was great, gym small but perfectly formed

excellent location, artistic decor, great staff. fun bar in the hotel.

only bummer was the hotel has shut down the pool, gym and room service due to covid-19

pool was not nice enuf good value for money

people in n out of laundry across the hall all night long

should go through laundry room daily to ensure appliances are in operational order

guest laundry,wish it was free

clean, spacious bed and room, helpful staff. ok wifi connection

shuttle service was great

laundry soap used very offensive

distance and i like the fact that it has a washing machine and dryer for guests to do their laundry

luxurious experience but your needs are covered, including a fridge and microwave in the room and laundry down

i chose this hotel because of shuttle service, microwave & fridge in room and laundry in common area

desk attendant kept going outside or talked on his phone the front desk didn t have change for laundry

also there was free parking onsite and didn't have issues finding parking

breakfast bar with coffee, juice, and danish should be included in the price

needed to be at duh by 8:30 and walked instead of driving the car and finding a parking space in the parking

the food bar is very expensive,10 bucks for 1 egg bacon sandwich and a hot chocolate

if i have to choose a dislike, it would be the parking.

try and look like she enjoyed her job, not helpful when it came to asking for quarters for the laundry as the

my son and i also enjoyed our breakfast

breakfast bar was so good

spacious clean room and good breakfast

there's no pool to cool off in or anything fun at the hotel for kids

spin cycle on the industrial laundry was audible my room sometimes

connecting to the wifi was a pain for a hotel of that caliber. i d expect wifi to be seamless

the room and gym were very clean and the gym was spacious and had all the equipment needed for a good workout

tapas at bar were very good

no laundry room

my towels smelled like a smoker was attending to the laundry

laundry was found in our room when we checked in

went to the front desk reported what happened and offered to wash the bedding ourselves in the laundry at the

the gym and the breakfast

convenient parking

especially room service, which consisted of one menu for breakfast, lunch and dinner

breakfast options were fine, i really liked the coffee being available for free, breakfast room was

breakfast was delicious and like staff

at reception desk (restaurant list/area attractions) perhaps a simple juice, coffee and muffin bar or a signature

very clean, everything was excellent including room service

gym and pool gorgeous and grounds amazing

even the parking lot was beautiful surrounded with

the room service and meals were amazing

parking was easy

breakfast was good and laundry room

the front desk person terri is so nice, the laundry facilities so clean and easy to use, and little shop for

price, laundry

you can actually wash your clothes at their laundry room while you swim or lift weights

one staff on that was new and had to wait 40 minutes for the assistance with washer and laundry room was dirty

never got room service for cleaning and laundry

sounds from the laundry nearby disturbed my sleep

dirty laundry pratices

there were no laundry detergent on hand to use the laundry nor were there any available to purchase at front

there were people looking at my vehicle outside the are is not safe please do not let kids go to this area

it offers a small gym and pool, laundry facilities, a simple breakfast

i liked being able to track my load of laundry while it ran via the app, very convenient.

i have a sensitivity to fragrances, so i was bothered by the scent of laundry detergent

also i liked that there there are laundry machines in each floor for each one to use

the rooms were spacious and smelled nice- i was lucky enough to be beside the laundry room

evidently this room is directly above the laundry area

great room service dinner and friendly staff.

we enjoyed the lakeview and the pool

great experience, wonderful restaurant, easy access, parking. great room and staff..

i only booked this hotel because it says it has a kitchenette but it doesn t

beds are comfortable, the surroundings are beautiful, the food is great, the bar tenders are awesome, and the

there were no vending machines just a snack bar that a simple 1

comfortable beds, pool, prompt room service.

breakfast details and time when it opens and closes, which makes the customer think, on swing the room service

room service was terrible

no clean rags and towels we had to wait hours til they finished laundry

close parking was a little problem

people standing around in the parking lot

limited parking availability, had to park behind building and walk around facility to get access to room

the parking lot had broke down cars and vehicles with flat tires

location and convenience of laundry, gym, microwave and refrigerator

i the free shuttle is also very convenient

no tv guide, throttled free wifi, no clear indication of hours for checking out.

shuttle to airport was reason we booked

shuttle experience

good location near everything parking free and nearby shopping is very convenient great gym and laundry

tea, coffee and chilled water were available 24/7 and the laundry was very convenient

my son enjoyed the pool too

loved the beautiful pool, the clean and comfortable room, the kitchenette, meeting occasional doggies on the

the gym was a good size

laundry on site ($7 to wash+dry)

a pile of dirty laundry remained outside of the elevator door on the second floor for literally over 24 hours

channels not good, laundry needed coins instead of card charge or free, one way in , through the front door

laundry was out of change, no ice, i didn t get anymore towels from housekeeping

some of the amenities you expect at that price point: breakfast, kid s crib/playpen, coin laundry

love the location of my room and that it's close to the stairwell and also close to the laundry facility

enough laundry machines and ice machines were empty several times we tried had to go to another floor

big rooms, comfy beds, nice gym equipment, good breakfast

the room was very clean and breakfast was very good.

very friendly staff gave my kids coloring books and associated with them just like any adult

laundry and

no shower curtain. left laundry from previous family. keys never work.

no rush to leave, amazing area for work opportunity, and great hotel amenities (shuttle, laundry,etc) makes

also the laundry room and vending machines were out of order for my entire stay

saw rats in the parking lot along with a few not so nice looking people

the staff was friendly and the complimentary breakfast was superb

location, ease of access to duke clinic, cleanliness, excellent free breakfast.

parking spots, but tight; folded side-mirrors for safety

customer service was fantastic, the room was nice and very clean, and the breakfast was good

were a lot of cars that were circling the parking lot and being sketchy

i like that you have laundry, iron and coffee maker in case we need it.

free breakfast was good. they had laundry facilities, and they have a good fitness center.

had everything you would need for a 1-3 night stay including a coin laundry room(one washer, one dryer), small

either they don t know how to properly do laundry or they are cheap to order new towels

no laundry ceiling falling off on bed construction work

kept general areas, good security, centrally located to airport/rtp/rdu/ shopping/restaurants, shuttle, quiet

that way wife and kids could sleep on the beds

the fitness room was clean and the breakfast area was clean with decent food

pool was very crowded and we really could not enjoy the pool as much other then that the say was

yes we all loved the entire breakfast

i even did laundry and that worked out well

i love the room accommodations with the separate bedroom and kitchen/living room area

the staff was very friendly . the room was good size and the pool was great

amazing breakfast and staff

the pool

there is a decent gym, laundry room with four free washers and four free dryers ( you only pay for detergent)

laundry room would need a bit of attention but overall experience was good too

but they came and cleaned it up right away and gave us complementary laundry soap for the laundry room for the

very clean, friendly staff and nice pool. free laundry as well

there outside area very well landscaped n picked up which tells a lot about a place oh n free laundry yes i said

nice size closet with plenty of nice hangers, a laundry basket, iron and ironing board

i also experienced dirty laundry/dishes and tub area wasn t clean

free laundry friendly staff good value

staff, clean room, full accommodation '--- laundry services, gym, pool, etc--- convenient to airport and rtp

i love that they have free laundry

room, bathroom, bed , parking, ubication

rookies bar and grill across the parking lot

if you have an early flight and want to use the shuttle

the airport shuttle and the friendly staff

keeping my child occupied with the pool for something fun, while his dad visited with his mom, as kids are not

no laundry for customers

room was below what i can only imagine was the laundry facility

shuttle from the airport to the hotel and to my conference ground around rtp

the barriers and cones blocking certain entrances and exits in the parking lot!

location and plenty of parking

the hotel charged for laundry and drying, but even after paying for three drying cycles each 40 minutes

more towels. wanted do laundry but didn t because lack of coins.

no change for laundry

we had our two year old with us little kids

the parking late at night felt safe

wasn't enough wash cloths in my room and i heard her tell another guest that there was no clean laundry and they

the laundry room was flooded

and the man incharge of the kitchen and laundry was very helpful

laundry room should be upgraded.

not enough parking.

as a result of no shuttle ride from the airport after waiting an hour for pickup, finally a lyft was called

wifi was aweful

didn't like the shuttle driver who took us to the airport

think that they make enough to invest more in their gym room

thank god i didnt have any kids with

staff, good location, nice surroundings, outdoor pool

that breakfast only comes with preferred rooms. and the pool and jacuzzi were not clean

friendly staff, nice rooms, nice pool and deck area.

the pool, the employees, it was quiet and the room was excellent.

breakfast buffet was good.

was upset because i got told breakfast ended at 10 then came to find out it ended at 9

very friendly. good breakfast

if i have to write something...the pool had a lot of chlorine in it (burns the eyes bad)

indoor pool. size of room. complimentary water. ample parking

the shuttle driver was also great

great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry room, pool

parking lot and entry weaving

parking, location

offers great amenities that pretty much cover anything you would need such as a bar, snack bar, gym, laundry

bad pool area.

the breakfast was a bit disappointing.

the breakfast was great and the area was clean

fact it was pet friendly (some of the residents couldn't control their animals), the room door was hard to

of the residents couldn't control their animals), the room door was hard to close and open, the parking was

the breakfast selection, but i realise it is due to the pandemic.

kids leaving wet footprints in the elevator if anyone is noisy in the hallways it does echo a bit

food or bar area

breakfast was really good

i wish the bar had menus

chickfila is walking distance across the parking lot

ran out of laundry soap

people s coffee and aldi across parking lot

i had called regarding an early check in due to the time of a wedding i was attending, and both representatives

there wasn't a lot of parking.

waffle bar was not available