breakfast was delicious. a varity of food was offered. friendly staff.

for the price, the breakfast buffet is ok and the room service food is very expensive for what you get

the gym could be bigger and a pool would we be ideal

brand new. great location. shuttle to the airport included. great breakfast

they do have an expensive outdoor bar which is probably usually nice but it was super windy

there is wifi, although at times a bit slow

good secure parking and clean room

we came by car, so we appreciated the parking lot

love the laundry service

king suite beside the kitchen

don't get the king suite as it directly beside the kitchen which you can hear until they close

the facilities are ok, there's a nice garden and easy access self-parking.

lock the parking gate ate night

parking place its good

great garden with pool and very friendly staff.

book a spa treatment and eat by the pool

spa wasn t open and the door to the garden area wasn t secure.

we loved that the facility had onsite parking

the parking, the pool, the wifi

2) there was a party in the first floor (or perhaps the bar was still open) until 2am with high noise and people

to the city center, good restaurant, beautiful inner court with garden and swimming pool, free on site parking

lots of space in the room, beautiful pool and great location.

the facilities are good, especially the pool and play area for the kids

nice rooms, easy parking, good restaurant and excellent pool.

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

may be able to get breakfast if you request ahead or if they are busier

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and

hotel provided a very nice breakfast

we had a simple breakfast with fruit, hotcakes, and coffee

high price for laundry 3 kilos for 60$dls ?? most expansive expense in my whole trip!!

prices for laundry were ridiculously high, like, for

pool was cold, kids were frustrated.

and when i asked for a late check out

wifi was not strong and didn't work in my room

close to the hotel is also a laundry

near the pyramid and near a lot of local bars and restaurants. super nice garden. parking easy.

only thing was that i couldn t get food there after breakfast, but it s not on offer so, i don t blame

very small breakfast but ok

conmfortable and good wifi big parking place

spacious and very clean rooms, indoor parking for our motorcycles, super friendly staff, and rooftop terrace

is good, very close to the pyramids, secure parking right in the courtyard

secure parking and walking to tons of restaurants

tv reception not great, wifi kind of slow

- helpful staff who helped us find bus connections and left us food in the fridge in their kitchen - working

lots of mosquitos. weak wifi

good parking

lot of parking

they also have secured parking spaces

morning 2) the towel bar collapsed from the wall when one of us went to replace a towel 3) the wifi didn't work

the rooftop is lovely, the staff were friendly and helpful, and there s parking available

there were two terrazas, a kitchen with unlimited coffee/tea and drinking water, a tv room, art room, meditation

also very nice to have a secure parking option

wifi, good location, friendly people - they even let us do our laundry free of charge

secure parking spot in the backyard, comfy bed, big room, nice terrace, spotlessly clean and a tv with

the spa bath, helpful, friendly owners.

i spent only one night there and didn't use any additional (spa, breakfast), i can't recommend this place enough

breakfast was just fabulous with delicious cake baked early in the morning

the gym is very small but has the essentials.

room service - dirt dishes on the hall

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

breakfast was very good

i would like room service available during late nigth

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

everything was amazing, the hotel, the view, the place and breakfast and price, i love it!

the staff was very nice and room service was great.

the staff at the parking lot and the restaurant.

parking

need free weights in the gym!

modern, restaurant (although expensive), underground parking, elevator

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast not available on monday

good breakfast and nice staff

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

mondays the restaurant is closed so the included breakfast is way worse than the normal one, which is not that

friendly service, the delicious meals at the restaurant, the great rooms and gym/pool

the pool was ok

not a great view or location. parking was shared with a mall. pre pay parking was a drag.

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it

cards for access to the elevator to reach the second floor and the first floor, which housed the gym and swimming

is perfect underground parking with easy access to the hotel the breakfast was great everyday the staff is

the breakfast was very good and had variety

gym devices were not working nor the elevator to parking lot

very warm pool

it is located in a very nice place near restaurants the staff is really nice and helpful anthe breakfast is

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

swimming pool was very warm and pleasurable

also, the breakfast is more expensive than shown on the booking

the pool was freezing - unusable

one staff member was rude when it came to giving pool towels. everyone els was great!

pool

hotel with stylish rooms and confortable beds, good shower as well, great breakfast selection, parking available

a strange feature is that the elevator doesn t go to the parking garage below

in the pool was cold, my daughter couldn t enjoy it as planned

the large pool s water was very cold, and the treadmill in the gym wasn t working.

nice designed rooms, comfortable bed, excellent breakfast, safe parking

there is no room service (no food except for the breakfast in the restaurant downstairs) the bathroom smelled

light in the shower, only 8 or 9 parking places with no security, no survilance cameras no nothing

the hotel is brand new. i like the room, bed, pillows, coffee and a very good breakfast.

wifi not working very well while we were there

i think the breakfast was the best part , you could choose different opinion i m the

options for breakfast, all i tried was very good

the two extra days that we added included breakfast

offered everything in needed; safe, clean. great staff too; full breakfast!

room was great, clean, and spacious with fast wifi

breakfast is not as good as i was expecting

beds, everything very clean, excellent breakfast and only a few minutes walk to plaza juarez

good breakfast and wi-fi

complementary hot breakfast was served every morning

super hotel, excellent breakfast

there is also a popular restaurant in the hotel itself, especially for breakfast

the parking lot, the entrance it's a little difficult to locate of you don't know the avenue

location, rooms, facilities, breakfast, prices

wifi, basically useless

coming from the elevator but still i had a great experience there oh and the machines at the gym they need a

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

i liked that they had a pool and an exercise room.

is isolated, literally in the parking lot of a big shopping mall

i would've like for the bar to have closed a bit later than what the current close time is.

no in room safe one pouch of coffee only no mini bar not much ambience

the parking lot they broke into my car, they stole my lights and side rearview mirrors

bathroom was very incovenient, very poor wifi

the wifi network, which i found to be weak.

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

wifi needs little boost! it was ok, but not stable.