the room and pool

don't forget to ask the front desk to validate your parking fare

there is free parking, thus its also a great place if you arrive in a car

free parking

when checked in there was an option for a $2700 peso ($130 usd) room service tab, i declined it

the breakfast is good. clean areas and excellent location.

very big room, yet to be renovated. good price. nice pool.

also, the breakfast is more expensive than shown on the booking

breakfast staff was extra cordial

swimming pool was under maintenance for several weeks, even though it's something they promote for the hotel

the staff at the parking lot and the restaurant.

the staff was very nice and room service was great.

hotel must have a good garden and clean outside area and parking

parking

modern, restaurant (although expensive), underground parking, elevator

decent internet, close to taquerias open late and farmacia, pretty furnishings, good price, good laundry

breakfast you have only two options and start 8:00 am too late for those who go to work early.

is only one staff member in the hotel no bellboy no one to help there is no room service and restaurant closes

breakfast was excellent, the staff was exceptional, the room and overall hotel was beautiful

the booking platform showed the reservation had breakfast included but the hotel did not receive that requirement

there s no elevator from parking to the rooms

swimming pool cold

the wifi was good and that was helpful to me

the large pool s water was very cold, and the treadmill in the gym wasn t working.

in the pool was cold, my daughter couldn t enjoy it as planned

good location, comfy beds, big room. excellent breakfast and very nice staff good wifi

excellent breakfast ,chefs and waiter very profesional and awesome receptionist

there is no room service (no food except for the breakfast in the restaurant downstairs) the bathroom smelled

great place, love breakfast!! the best...

nice designed rooms, comfortable bed, excellent breakfast, safe parking

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

breakfast is very poor, coffee was most likely a water. not tipical for mexico.

i would like room service available during late nigth

breakfast quality is good, a la carte but too little options if you stay longer and do not prefer

breakfast, tv, parking, spacious hallways and room, kind staff, dog friendly and clean.

the staff always remember me and treat me well. very comfortable room. great breakfast included.

everything is fine. even the parking was fine.

the two extra days that we added included breakfast

excellent modern hotel full amenities good parking good breakfast helpful staff.

breakfast service was great

i have tio make an appointment to use the pool

the breakfast was very good and had variety

it is located in a very nice place near restaurants the staff is really nice and helpful anthe breakfast is

i love the beds it is clean and quiet and has an excellent breakfast

breakfast had varied options and was more than a continental breakfast

the gym is very small but has the essentials.

room service - dirt dishes on the hall

the night outside it s so dark but once you re in you can feel safe because they also have a parking spot

pachuca has the opportunity to upgrade the parking space

very close to downtown, good breakfast, clean, free parking and good service

very close to downtown, good breakfast, clean, free parking and good service

the accommodations are fantastic, the breakfast is good and gets you going.

breakfast is perhaps more spicy than what an average tourist would like

location, free parking under the hotel and the staff are all excellent

breakfast not match the name. (even no juice only american coffee was provided.)

juice or bananas were not available on included breakfast

breakfast was not included had to pay an extra fifty pesos per person, but all in all it was fine

is great and the fact the hotel has its own parking lot is great too

parking was a little tight

the parking lot terrible

on the streets blocking traffic for them to finally open the gate to enter their very reduced parking area in

there is a lift and parking spaces for whoever has

breakfast was not included, but it was possible to order room service from the serranillo restaurant or go

the wifi network, which i found to be weak.

wifi needs little boost! it was ok, but not stable.

only reason i'm not giving this hotel a 10/10 is the wifi in our third floor room was spotty

bathroom was very incovenient, very poor wifi

the pool was amazingly warm (thermal)

wifi and restaurant. convenient parking. security bar in shower.

wifi and restaurant. convenient parking. security bar in shower.

the property is very clean. the staff is very friendly. i liked the secured parking lot.

the hotel has a central position, and a convenient to parking parking connected to it.