no fridge no wifi no cable no v

the room smelled like urine , felt like the shower was going to cave into me + dirty and the wifi was horrific

unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

the cafe in bowling were little pricey which is to be expected but was very welcoming enjoyed the pool and the

the added bonus of all the fun activities kept my kids entertained during bad weather

laundry facilities is good provided that it works (both washers were out of service so couldn t

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

the laundry room for guests' washing should have proper instructions on operating the machine.

not enough trash cans/laundry bags.

the pool was warm

i also liked the complimentary breakfast

breakfast was shut down early each day due to staffing issues

great room, excellent breakfast, upbeat lobby, friendly staff

wifi worked great and fast, parking was free and safe, there were pool and fitness centre too

family sizes; 2 bedrooms, sofa bed, 2 bathrooms, full kitchen, dining area, patio, access to free laundry machines

they even stocked a several cleaning supplies including dish soap, dishwasher detergent, and laundry detergent

2 bdrms, 2 baths, a kitchen, and an accessible free laundry

there was even a teapot which made me happy ud83dude03 having in unit laundry is always a plus- there was even

laundry is located in a shared hallway of the units

staff at front dest didn't know where the guest laundry was

the housekeeper said i needed to wait as the extra blankets were all in the laundry

was remodeling and the laundry room had furniture in front of doorway

desk clerk on duty sent us on a wild goose chase to our room in the pouring rain and to the laundry room

i would of rather slept in my car and everything in my luggage will go straight into the laundry

loved the fact there was laundry soap and washer/dryer provided with each unit

laundry machine was messed up from previous vacationers and the downstairs vacationers

laundry not in room and no stove with oven.

with a beautiful dining room table that would seat 6, a spa tub, a working gas fireplace, laundry, balcony, two

to go to the 2nd floor for laundry use which was awkward since it was right next to someone elses room

the spin cycle on the washer would make the washing machine bounce all over the laundry closet

they have many amenities and we were pleasantly surprised by the free laundry machines right on our floor

loved having a kitchen in room and laundry as well

there are laundry facilities in each building (free)

most comfortable bed i've ever slept on, lots of hot water, was able to get several loads of laundry done a

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

we had a great time at the pool while we were here

pool was not working, not good for the kids

the wifi would go in and out, so trying to do things on my laptop or phone would take longer due to the

lastly they bring their kids to work with them while they are servicing the rooms so the kids wake you up a

laundry on site and comfort of bed

i liked that they had laundry soap and tooth paste at the front desk when i needed it.

no dirty laundry bags

there was no change for the laundry

sheets or switch rooms and was told there wasn t any clean sheets available because no one did laundry that

our room was right next to the laundry chute which woke us up every morning

laundry was helpful

hotels wouldn t accept pets

our kids loved the indoor pool as it did rain several times on our trip so that was a plus as most things we

free parking, indoor pool, and free breakfast

afternoon snack kids loved it/ location

good breakfast

the breakfast was very good

the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was fantastic, and the breakfast was

location, pet friendly, and breakfast included

great, friendly staff. nice space in room. laundry very close by.

laundry machines and hot tub not working

we used the coin-operated laundry which was right on our floor and so convenient

i was very great full they had laundry facilities

laundry facilities were lacking

laundry room dryer didn t work

the elevator wasn t working. and the laundry room was out of order.

spacious and clean rooms, nice pool, breakfast was great.

breakfast was great. early check in was nice of the staff

i had not one single complaint about my accommodations, and i didn't get to check out the gym like i'd planned

i had to go to the laundry facility to get it myself

the laundry was a bit unclean but i was able to do what i needed.

no chairs in laundry room

laundry facility only accepts quarters

we appreciated and used there on-site laundry

having availability to fitness, pool and laundry facilities!!

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

the breakfast and evening cocktail hour was the best

people stand by the windows or out j the parking lot to place calls

i was already going to a company party but would have enjoyed staying in and sitting at your bar

sparkling clean, they have a laundry, fantastic caring staff

gym was a bit small with two treadmills, one elliptical and bike

kids loved the pool

the room service was slow.

breakfast was good. many choices. clean facility, clean rooms

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt

laundry services could be smoother and the detail cleaning could use a little more attention, but

the sheets had blood stains on them and laundry attendants go days without bringing fresh linen

the facility is aged and outdated however the pool was nice for a cool down and the laundry room was appreciated

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

parking right in front of room, cottage style room

gym facilities seemed a bit basic.

just didn t like the parking

room faced the pool and because of the lights around the pool our room did not get very dark at night

the parking

room met expectations, nice plus to have laundry facilities

everything you need is available, from laundry to fitness center.

it had a pool, gym, laundry and hot breakfast

great room close to everything (laundry, elevator, ice )

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

lady was also very personable and great towards our kids

gym had no sanitizing wipes

no comp breakfast

kitchen was great and the suite was spacious

and the front desk people did not speak and i was paying for a room with living room and a kitchen and that did

used laundry room, front desk had quarters available and gave a complimentary box of tide

laundry facilities excellent

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

we could here someone doing their laundry until 1am when the washers and dryers finally stopped

we were put on the first floor by the laundry room and the breakfast area, so it got loud

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

my family loved the hotel breakfast plus it was great to have access to an indoor pool

the kitchen floor needed a good scrubbing, but other than that, the room was great.

pool was very cold

there was 24 hour coffee and a laundry room

laundry room available if

indoor pools and laundry facilities for guests

only one set of laundry machines and the dryer was not working properly.

hotel was clean, breakfast was good, workers were pleasant, pool & hot tub were good, had a laundry room,arcade

no trash has in the trash cans and no fresh laundry

was not a guest laundry room

location, on site amenities i.e. laundry, gym

floor and the one above us weren t even plugged in, additionally multiple broken dryers in the laundry area

very clean, stuff is nice i didnt expect laundry room which was great!

the guest laundry wasn't working. using the key card in our door was like playing roulette

also add a atm machine and coin machine for the laundry

like that it has both an indoor and outdoor swimming pool, spa (though not working) and laundry facilities

the only thing we liked was the fact that the location has a laundry room.

staff were helpful, breakfast is free, and we were able to use laundry facilities

plenty parking. surroundings excellent

close to colonial williamsburg in a beautiful location. very pet friendly.

breakfast was delicious very clean

indoor/outdoor pools, hot tub. breakfast was great!

clean rooms, comfortable beds, nice staff, pool, gym & breakfast were all pretty good, convenient location for

the laundry facility was on the first floor only and it cost

there was a good laundry and business centre on site

laundry room! after a week traveling it was great to have the possibility to do do laundry!

was no laundry facility on the property, and none of the vending machines were working properly

another small but important thing: since the guest laundry requires quarters, the hotel should really have

the guest laundry room was not cleaned the time we were there

also love cause it had a sink in where the kitchen

room size was spacious, with small kitchenette, refrigerator, microwave, cabinets, coffee maker and sink

nice people, clean room, great breakfast.

staff was welcoming and friendly right down to the kitchen staff

very close to colonial williamsburg and the other sights. good to be able to do laundry.

smoking room the bedding did have a cigarette smell probably from washing

wifi keeps kicking me off i have to constantly reconnect

the wifi kept going in and out & it wasn t working forreal

asked for a two queen bed smoking room

i had to go to the laundry room and take soiled towels and ask for fresh ones

food sucked, ice machine out of service, laundry machine not working and bathroom door didn t close

central location, new floors in room, pet friendly, and quick check in.

room equipped with refrig, microwave, wifi, cable, flat screen tv

parking was a little bit tight but was able park in front of our room.

love this pet friendly hotel

like the price point, i like having a kitchen in the room, i slept well, breakfast was ok, wifi was good, staff

parking was sufficient also

the breakfast could have been better with bacon or sausage and eggs.

parking lot needed work

no internet at all, no breakfast and pool very far from the room

enjoyed taking advantage of as many of the amenities as possible, including an afternoon at the pool

i did appreciate the manager who walked me to the bar at the golf course area

the pool was nice on a hot day

gym, spa, location and the view.

laundry only hot water

parking, clean pool, security cameras (that work) on entire property, vending machines, on site laundry

great pool and laundry facility

place needed a bit of love and attention, walkways were dirty, laundry room needed to be cleaned and machines

also used the laundry room

we got a pet friendly room it was a concrete floor with no carpet or vinyl or any kind of flooring except

free parking

clean and pet friendly

late check out

wifi and tv was stinko

was laundry carts everywhere

we were able to use the laundry faciities. there were lots of choices for breakfast.

the 4th floor hall smelled of mildew, either coming from the damp ac unit or the laundry room.

location, continental breakfast, parking, laundry room

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

the pull out couch for our kids could have been a little bit more comfortable for them.

is high for no breakfast included, sofa bed had badly stained mattress and the bar and springs of the sofa bad

breakfast needed more options for kids.

the pool was nice. food at the facility. nice and clean

liked the pool & sauna areas

friendly staff, laundry facilities, very nice breakfast included

the breakfast and pool were okay. free wifi and onsite laundry were appreciated.

additionally, the food was good and it also had laundry service

my safe was broken the tv was broken our air conditioner broke and when i ask for change for the laundry they

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change

rooms, lobby, and laundry area was clean

i was surprised to see a laundry facility and the pool area was clean and inviting

laundry machines all worked perfectly fine

no change machine in the laundry room.

wish they had a coin machine in the guest laundry

no microwave in the room and laundry machine only one is working

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

we was placed beside the laundry room and it was loud all night and morning

bed was comfy. the gym and water bottle filler (thank you!) staff was nice

i thought the prices at the bar were pricey compared to other local bar &

clean,good parking, very comfortable

the included breakfast is delicious and bountiful - don't miss the fresh waffles - yummy

breakfast ho5 meals

quiet, clean, great breakfast. staff friendly & professional.

breakfast was fine. location was great!

bed bathroom laundry attention of mrs ornella

the attendant let us use the breakfast nook for our dinner, just asking us to clean up after ourselves

nice location plenty of parking and overall great atmosphere

breakfast wasn t great

breakfast was sparse

a guest laundry 24 hours

initially we had to park at a distance from our room, and the laundry room was extremely hot.

the one in the laundry doesn't work

laundry room is a plus

on site guest laundry $2 wash $2 dry

sink leaked on the floor all night the bathroom door didn t close there were potholes in the parking

the no smoking rooms felt like i was sleeping into an ash tray

it was pet friendly and no extra charge for our pet

if you stay here, non smoking is your best bet if you want a good looking

good sized room and ample parking

fast wifi, quiet rooms, and a smooth check-in process

supposed to have wifi, but network connection was too slow to be of any use whatsoever.

were very very rude unprofessional nasty and rude to my daughter i paid 130 something dollars no wifi it's like

lie too trucker saying they have truck parking an they don't

t that bad, our rooms smell of cigarette smoke like something awful (but was supposed to be a non smoking room

extra pay for wifi

the kitchen was present, but there was absolutely no kitchen items, none

the wifi was only available for 2 devices

the kitchenette was a nice touch

i accidentally, on my part, got a smoking room

didn t like that the laundry cost $2 for the washer and then $2 for the dryer

heard water running on and off all day and night, i believe we were near the laundry room

she even gave us laundry soap so my son could watch his military gear at a local laundry room because the one

was very nice they provided towels for the pool, theres a fitness center, business center, and laundry machine

everything! breakfast, staff, pool, location

everything was great....the bed the cleanliness ,pool,laundry facility and the bar ..,

the laundry room was easily accessible,

had anytime to use laundry room

relaxed environment for trip with kids

pool and work out room. cable picture quality very good. several good restaurants near by.

not laundry yet

pets stay for free on every room regardless of the day

friendly staff and ability to have my pets w

loved that there was no carpet. air conditioning very good. parking adequate and well lit.

cleanliness, smell of cigarette smoke everywhere including in the room, very tight parking.

inadequate laundry facilities

75 which is great because to wash in guest laundry is 3

i enjoyed the kitchen cause i was able to cook

it was pet friendly but did not tell in advance about the $25 charge for the pet

big kitchen

the pool was clean and the laundry facility was also clean

nice staff, clean, gym, laundry, breakfast excellent

room service was not good

there are only 4 handicapped parking spaces that i saw, and for a hotel that size, it doesn't seem like enough

the parking lot was a bit smaller than i expected.

the full kitchen is great with a full size fridge

great location for keeping kids entertained. rooms and accommodations are great as well.

of the virus the pool and gym were closed

no wifi information was given at check-in either

i was traveling with my family and our kids and wanted room close, i asked for it when i booked well in advance

there wasn't anything we did like. the variety for the kids was really good.

breakfast was good easy and fast. we appreciated all the choices!

pool was not clean

pool was clean and even had water toys for the kids

kitchen in the suite was dirty

there was no laundry bag, no coffee pot

had to bring our own towels down to the laundry room to be able to get clean towels

not sure if it the laundry detergent they

the parking was adequate

the wifi was pretty solid and consistent

she came to our aide in the third night with the laundry facilities

the rooms was very nice. the breakfast was excellent. i will recommend to others to stay.

our room and bathroom were sparkling clean! people were friendly and parking was close enough.

pool was closed.

i enjoy the diverse continental breakfast

pet friendly. smelled fresh

nice to have separate rooms for the kids

infestation, poorly cleaned, kids uno cards under the mattress

a better breakfast selection in the morning.

i am unable to connect to the wifi for some unknown reason and being here on business, situation is not ideal

laundry room was spotless

we were also not able to do laundry because someone had multiple loads for the one set of machines

no daily room service!!

the pool wasn t open

housekeeping, gym and pool were unavailable

fantastic rooms were exactly what we needed and they have a laundry room which was great

laundry room was a little expensive

i also liked the laundry room hours as well as the indoor pool hours

the parking was good and near lots of eateries

breakfast and wifi was great

pool was a bit small. laundry was a bit expensive for the size of the machine

us with recommendations as well as helped with service for breakfast great friendly staff the gym and pool area

there was no room service on weekends.

spacious room; friendly staff; easy parking

the pool area needs a little attention

it actually cost us more in dry cleaning and laundry because of the smell of mildew on all clothing we brought

dirty tubs, wall paper peeling, dirty curtains, thin walls, you can every thing dirty laundry room, they dont

when you enter you are fooled to believe it is clean because they keep the laundry room open to circulate a

the laundry needs to be a bit more picky with cleaning rooms thoroughly and cleaning/bleaching linens

is out dated and not very cheery and needs more for the customer who has an extended stay, like laundry facilities

they also offer laundry which was helpful

i did not use kitchen area either except a coffee cup

clean and safe environment to lay your head without all of the luxurious amenities such a spa and room service

there was plenty of free parking and nearby restaurants and shopping within walking distance

i had to drive an hour away to take my kid to va beach because your pool was closed the entire time of our stay

room location was horrible and loud due to it being by the laundry room

environmentally conscious with recycling stations on each floor guest laundry facilities and gym were nice

the room layout, perfect bed for sleeping, full size appliances, laundry basket for clothes, fully stocked

it was pet friendly and offered free laundry.

with larger trucks and trailers need to not park up close to the doors and have a designated parking

they have truck trailer parking.

no ice or breakfast!

of pillows, room was dirty, tub was dirty, ac didn t work, partying in the halls and parking lot

a king bed but when i got there they said there were none available non-smoking room smelled like a bowling

more bed pillows & shower curtains & continental breakfast stunk nothing but cereal no milk no bread

there an on site laundry, which is a definite bonus

and snack machines, coin laundry, ice machines, luggage carts

other than that the front desk and laundry attendants were very friendly

when i checked in i asked the guy at the front desk is there laundry machines in this hotel and he said no

other than that the front desk and laundry attendants were very friendly

didn't drain well, guest laundry room dryer was broken, pool was filthy, and the card scanner on our door was

the laundry area was gross- filled with trash & spit-out sunflower seeds

laundry room wasn't cleaned at all and we were there for almost a week the outside hallways were

no change machine to do laundry.

the guest laundry didn't work

there were kids running up and down the hall, smoking and being loud

the wifi was not free?! they charged for it.

only if you have a gym or pool give one or another for the guests

the pool wasn't open due to 'covid' so they say, but every other hotel in the area has theirs open

gentleman at the front desk was very nice and moved our room but, our new room was next to some kids parting in