we got a pet friendly room it was a concrete floor with no carpet or vinyl or any kind of flooring except

clean and pet friendly

wifi and tv was stinko

late check out

ice machine, not enough parking if you have a boat, rooms could be cleaned a little better and they never give

they have a laundry on the 1st floor, free, in addition to your laundry in you room

the spin cycle on the washer would make the washing machine bounce all over the laundry closet

the kitchen counters consistently boasted a fresh supply of complimentary coffee, laundry/dish detergent,

they have many amenities and we were pleasantly surprised by the free laundry machines right on our floor

most comfortable bed i've ever slept on, lots of hot water, was able to get several loads of laundry done a

the laundry room is a health hazard due to it being flooded

rooms were dirty, trash and laundry left in halls all day, fridge broken, entire hotel very hot.

too long to get hot water, housekeeping left laundry and bags of trash in the hall all day

laundry room

not enough trash cans/laundry bags.

no fridge no wifi no cable no v

the room smelled like urine , felt like the shower was going to cave into me + dirty and the wifi was horrific

room, having an indoor pool, game room and the extra little things in the room like laundry detergent, etc

room was spacious, clean and kitchen was nice. great to have laundry room right outside our door

dishes, pots and pans and silverware, along with the unexpected dish detergent, paper towels, laundry detergent

laundry not in room and no stove with oven.

with a beautiful dining room table that would seat 6, a spa tub, a working gas fireplace, laundry, balcony, two

(didn t want to pay for parking at the park)

the pool was warm

left trash sitting around and no coffee bar refills

the breakfast was good with plenty of options

breakfast had lots of choices, great. pool was fun.

it was spotless and supplied with immediately needed supplies (soap, laundry detergent)

laundry is located in a shared hallway of the units

apartment was a good place to do laundry in the middle of our vacation with children

there was even a teapot which made me happy ud83dude03 having in unit laundry is always a plus- there was even

we loved being on the first floor, but didn't like the shared laundry that came with it

unsure, but in other resorts, provided dishwasher detergent and one laundry detergent have always been our

clean and spacious and we appreciated all the little extras like laundry detergent, washing up liquid and coffee

the walls are absolutely paper thin as we could hear others moving around and doing laundry in the middle of

the cafe/bowling alley/mini golf were all unavailable during our stay, which definitely impacted our plans

i was impressed that the outside pool was open, because the weather was fantastic

was remodeling and the laundry room had furniture in front of doorway

the housekeeper said i needed to wait as the extra blankets were all in the laundry

desk clerk on duty sent us on a wild goose chase to our room in the pouring rain and to the laundry room

staff at front dest didn't know where the guest laundry was

i would of rather slept in my car and everything in my luggage will go straight into the laundry

pet friendly room smelled good despite being in ratty condition. bar and laundry on premises.

wifi kept dropping out

my room was on the fourth floor, and almost all night kids and other intoxicated guests were up and down our

filthy and suspicious activity. i definitely didn’t feel safe with my kids there.

the breakfast was delicious and good variety on the free buffet

ice machine on floor and laundry room

there was no change for the laundry

i liked that they had laundry soap and tooth paste at the front desk when i needed it.

laundry on site and comfort of bed

sheets or switch rooms and was told there wasn t any clean sheets available because no one did laundry that

our room was right next to the laundry chute which woke us up every morning

laundry was helpful

the indoor pool isn t warmed in the winter months too cold to get in

gym equipment didn t work!

friendly staff, clean facility, great pool

i was very great full they had laundry facilities

laundry machines and hot tub not working

we used the coin-operated laundry which was right on our floor and so convenient

laundry facilities were lacking

great, friendly staff. nice space in room. laundry very close by.

clean, pet friendly place to stay. rooms were comfortable and very clean! will stay again!

free breakfast was great and the size of the room. like that it is pet friendly!

some of the breakfast food more to choose from

the sofa bed was surprisingly comfortable, the outdoor pool and whirlpool was fantastic, and the breakfast was

loved having the kitchenette

the elevator wasn t working. and the laundry room was out of order.

laundry room dryer didn t work

and lectured us on why we was not supposed to have the sprite drinks and that they were for the bar

we didn't like the parking around back or on side of building.

the staff was excellent and the kitchen chefs' were great.

no chairs in laundry room

laundry facility only accepts quarters

we appreciated and used there on-site laundry

i had to go to the laundry facility to get it myself

the laundry was a bit unclean but i was able to do what i needed.

sparkling clean, they have a laundry, fantastic caring staff

the gym could be a little bigger

the gym was a bummer

great breakfast top quality! nice fitness center, hot tub pool ...etc

pool was great but the whirlpool did not have operating jets

the front desk, all very cute, very friendly, especially a young boy was very kind to us with the laundry, we

having availability to fitness, pool and laundry facilities!!

pool was out of order during the time of our stay.

the breakfast was tasty!!! better than any hotel i've stayed at

served 2 free drinks each night for happy hour at the bar and provided light

kitchen was a nice surprise, i was able to make dinner

property is beautiful with a lot of fun activities,such as crafts, pool, hot tub, game room, horse shoes and

we also enjoyed the amenities available (took advantage of the mini-golf before the storm hit)

a beautiful hotel with great suites. well maintained. pool was beautiful. location is perfect!

it had a complete kitchen, washer and dryer

the facility is aged and outdated however the pool was nice for a cool down and the laundry room was appreciated

can walk to the movies, put put next door, laundry matt close by, and right many places to eat within walking

in it, breakfast is cold only according to the sign but never even served that, couldn't find the laundry matt

also the guest laundry didn't have a change machine or a machine to buy a small box of laundry soap

laundry services could be smoother and the detail cleaning could use a little more attention, but

room was clean and we had laundry service

laundry facilities excellent

used laundry room, front desk had quarters available and gave a complimentary box of tide

room was right by the buildings laundry room, the smell of wet laundry was constantly in our room and smelled

there is laundry, a pool, a gym with an excellent amount of free weights, and a great grab-n-go breakfast

needed more ice machines and laundry machines.

laundry room available if

the laundry dryers did not work well

hotel was clean, breakfast was good, workers were pleasant, pool & hot tub were good, had a laundry room,arcade

it felt clean and fresh. self service laundry was very useful. breakfast was good.

such as rumbling,the entire stay etc; however did not realize that we were 2 doors from the laundry room

great room close to everything (laundry, elevator, ice )

room met expectations, nice plus to have laundry facilities

i was happy to find out that the commercial washer and dryer did an essential load of laundry quickly and

beds are very comfy. the laundry service

were blowing the parking lot off and they got leaves and debris all on my car

i couldn't not get any wifi in my room

bar and bistro was open daily until 10pm

family of 4 came to williamsburg for our first busch gardens trip since having kids

the pool and spa were great, my kids loved it in there

we were put on the first floor by the laundry room and the breakfast area, so it got loud

there are 3 washers and 3 dryers, all large size, to accommodate your laundry needs; they are coin operated

for vacation with kids - kitchenette for cooking and pool kept them entertained

pool still closed and breakfast area as well due to covid19

pool was very cold

right next to laundry room

very clean, stuff is nice i didnt expect laundry room which was great!

floor and the one above us weren t even plugged in, additionally multiple broken dryers in the laundry area

location, on site amenities i.e. laundry, gym

no trash has in the trash cans and no fresh laundry

also add a atm machine and coin machine for the laundry

thought about using the laundry area but no

there was mold almost everywhere, our room, the pool and the laundry room was especially disgusting, mold was

a laundry list: lady at front desk ignored us for 20 minutes even though we were the only ones there

the only thing we liked was the fact that the location has a laundry room.

bed was clean and comfortable. breakfast was good and parking was easy

changing in the room was difficult as the room can be seen from the parking lot

comfortable room. great breakfast. nice staff.

we could not get wifi, very annoying

had an inside/outdoor pool, ice machine on each floor. very clean & spacious.

laundry mat was out of service, pull out bed was disgusting

don't plan on staying there long and having laundry done; they have the laundry bags and request forms in the

that the pool was closed for maintenance.

the morning breakfast was great and diverse, a nice and clean pool, if i had one thing to make an excuse about

the pools spa was cold, and they didnt know or want to change the temperature

her so low because she was in the laundry room and a housekeeper told her i needed help and she said where is

laundry facility was out of service.

didn't eat breakfast this stay but room/bed very comfortable

could use some type of meat with breakfast.

breakfast and that they allow you to have pets

the hotel has a laundry room and a small workout room

it was new and fresh clean with laundry facilities.

plenty of parking

fitness center was brand new. the room was really big. the kitchenette was perfect

needs more parking

the rooms were very clean, the bed super comfy, and having a kitchen, sitting room, and bedroom was just like

and my stay the room the whirl pool the staff the bed the check out hostess

breakfast had fresh fruit, hot eggs with cheese and sausage and other variety of choices

the staff was pleasant. the pool was awesome and the breakfast was a bonus

loved the 'snack' from 5-7 pm. it fed 2 kids their supper! the pool was wonderful.

had to go to the laundry room for clean towels and take out the trash

the housekeepers were walking into the rooms and laundry room smoking

truly appreciate the owner for allow your pet to come along as long as you have a cage for your pet thank you

(shower floors and toilet base) the praise parking and walk ways had a lot of trash and stains

didn t realize it was pet friendly dogs constantly barking

they will not let you stay more then 3 days with a pet

there's parking in the back so it was really easy to unpack into my

entire property and room was dirty, and dingy- trash, cigarette butts, bags of food all over the parking lot,

the location of this property was convenient and they are pet friendly.

this room through this site specifically because i needed early check in before a flight; even specified what

close to the laundry room so we saw roaches

daily for standard parking knowing that a car is necessary to access the hotel or anything in richmond

costa coffee and breakfast were available in the reception area

clean,good location,friendly people and good breakfast

flight arrived very close to midnight so i called the holiday inn to confirm that the shuttle was operating and

laundry facilities

pool was closed

the pool was being cleaned so my child was not able to swim

the pool and hot tub was closed

i liked the restaurant and bar. the pool and location was nice

rooms and the pool and also the business center was great it helped me get my last minute studies

excellent breakfast

location free parking ad advertised

breakfast excellent location excellent staff great room cleanliness superb

did have a free shuttle in morning to get to

laundry facilities good

the laundry facility was on the first floor only and it cost

there was a good laundry and business centre on site

another small but important thing: since the guest laundry requires quarters, the hotel should really have

was no laundry facility on the property, and none of the vending machines were working properly

everyone (from the cleaning people, front desk people to the laundry people) spoke to us and was pleasant

didn't like that they advertised the bistro bar open during hours 5-630 and it wasn't

due to covid the bar restaurant and pool were all closed which they did not inform me of they just had signs

enough towels and the sheets weren't the greatest and the pool felt like straight chlorine

only issue, the 2 rooms across the hall, must have snuck in a bunch f kids, there were about 15 kids in the 2

was close to ice machine (they shared the same wall) and hotel's cleaning staff laundry room was across the hall

also appreciated having laundry facilities

good breakfast. was able to do laundry before leaving. very friendly staff!!!

friendly, clean, laundry options, breakfast variety, price, free airport shuttle.

was in close proximity to the hotel's laundry room

the strong wifi, nice we can watch youtube, netflix with our account, google search

i also smelled smoke and weed in my non smoking room

on booking.com i booked a king size bed smoking. did not get either.

smoking room option is a plus , and the staff gives you privacy

ample free parking available

laundry machine didn't work.

the remodel job wasn't that good! no dishes in the kitchen no ice machine in the hotel

and not a lot of parking around

awesome free breakfast.

close to the airport with shuttle service coming and going was seamless

everything was nice, breakfast was good.

shuttle runs later though out the night.

it allows you to park your vehicle while traveling and get shuttle service to the

i did appreciate the manager who walked me to the bar at the golf course area

gym, spa, location and the view.

i did appreciate the manager who walked me to the bar at the golf course area

made sure i was safe, checking in on me, cleaning the sidewalk, setting a fire (the room had a fireplace),

wish we'd had time to take advantage of the pool at the inn, a nice perk (although it's about 3-4 blocks distance

the guest laundry room was not cleaned the time we were there

clean, huge room, super helpful staff, great breakfast and 24 hour coffe, tea, and hot chocolate

loved having the kitchenette

always clean, readily available staff, on site snack shops, always a pool and fitness center, the list goes on

and the pool was heated well

food sucked, ice machine out of service, laundry machine not working and bathroom door didn t close

i had to go to the laundry room and take soiled towels and ask for fresh ones

also i appreciate how well lit every area of the parking lot was with high quality lights

no breakfast available

could not hook up to free wifi!!! bad system!!

very close to colonial williamsburg and the other sights. good to be able to do laundry.

smoking room was reserved but not available when we arrived

though free wifi is provided the tv is only analog with few programming choices, and the channels you could

the non-smoking room smelled slightly of old stale cigarettes

the only thing i had a issue with was wifi. it was horrid.

room was clean and we had daily room service make our bed, give us clean towels, etc

main reason for staying at this hotel was because it is extremely pet friendly and because of the kitchen that

smelled very musty, parking lot was a mess, back door to hotel had no lock (just swing wide open),people in

pool was not open and no breakfast

no room service unless you asked and even then it was just light service

laundry only hot water

place needed a bit of love and attention, walkways were dirty, laundry room needed to be cleaned and machines

great pool and laundry facility

parking, clean pool, security cameras (that work) on entire property, vending machines, on site laundry

hotel was very dated, musty, beds were like cardboard, laundry area was dated, breakfast was all carb (grab &

we were able to use the laundry faciities. there were lots of choices for breakfast.

the 4th floor hall smelled of mildew, either coming from the damp ac unit or the laundry room.

was laundry carts everywhere

i needed assistance with laundry during our stay, and staff promptly guided me on how to get it done

location, continental breakfast, parking, laundry room

water was cold however that did not stop my son or the other kids there from playing in it

the pull out couch for our kids could have been a little bit more comfortable for them.

in the room beside me the family keep yelling at there kids

breakfast needed more options for kids.

water was cold however that did not stop my son or the other kids there from playing in it

i was surprised to see a laundry facility and the pool area was clean and inviting

no change machine in the laundry room.

laundry machines all worked perfectly fine

wish they had a coin machine in the guest laundry

rooms, lobby, and laundry area was clean

no microwave in the room and laundry machine only one is working

there were some dangerous situation with the elevator and laundry room and they weren't properly addressed

we was placed beside the laundry room and it was loud all night and morning

room service came late

excellent heated indoor/outdoor pool. the entire hotel is very well maintained and clean.

location, staff, room, laundry machine, over all great hotel.

friendly staff, laundry facilities, very nice breakfast included

didn t have dirty laundry bag, had to ask for a hair dryer and there was no iron and the phone was broke

i could understand about the laundry

they had a laundry room but just a few quarters at the desk so i had to go to the mall for change