noisy of 'laundry equipment/drier' at 3am someone elses noisy water hammer soon after.

housekeeping during our three night stay was minimal and we had to walk past a pile of dirty laundry left in

no free wifi

did not have breakfast. the room service was cold and the ice cream melted.

friendly helpful staff, comfortable rooms, great breakfast, free parking.

seemed like we might be above a laundry or something giving off heat

the bed was very comfy, room service was swift and the staff were happy and helpful

the pool and leisure facilities are excellent

made a brilliant place for birthday celebrations: over 3 days did, afternoon tea, spa, dinner & golf

not enough parking spaces for disabled guests

quilt, dirty laundry in room, no milk on request - staff seemed very pushed, maybe bad day, usually tip

breakfast was very nice

breakfast was excellent

the fact that booking.com does not have the 20 per pet fee

wifi could be better

this hotel was not the closest to my destination but i chose it because it advertises a laundry service

helpful staff,very comfortable room, excellent restaurant and pool.

spa and pool facilities were great

spa and pool facilities were great

on the saturday, i asked for haddock and poached egg -on the room service menu-and was told there would be a

free wifi

knolage that the fire alarm worked the staff were great nice bar to relax in very comfortable

breakfast had a large selection of food and portions were large

i had room service from a menu with a good range of choices which arrived in goid time and was reasonably

there is plenty of parking and it even has electric charging facilities for those who have electric vehicles

however, our room was located on the ground floor right next to the kitchen and laundry room so it was noisy

conscious of the environmental impact /drought we didn't want to cause unnecessary additional laundry, having

room large clean and bed comfy. staff in golf club bar very friendly and efficient

the restaurant was reasonably price with excellent views of the golf course

when ordered room service, we were given only a cooked meal plate with bare minimum

no in-house or nearby laundry service.

plenty of parking spaces

welcoming staff, great food, completely quiet road despite being near the road, ample parking, clean room,

good wifi and ample car parking

lovely and helpful i unfortunately didn t get his name, the room was clean and comfortable, the parking is

dirty laundry at the stair case in front of our room

excellent new bathroom nice little writing desk in the good sized room too nice bar and food facilities

staff could not do enough for you, late check out was able free of charge lovely large room great bed balcony

everything to like about the stay,even the bistro bar across the road is worth a visit

very friendly staff, from the cleaners to the bar staff and reception

spa facilities

helpful staff & plenty of free parking

shame you can't have proper room service especially when the restaurant stops serving food and drinks at 10pm

no room service.

the room was spacious and very clean

the wifi login was quite complex and repeatedly gave false error messages and then it failed to work on

loved everything about this place - a great chocie of food in the bar area (the restaurant was fully booked)

breakfast service was a little slow but worth the wait.

that a lot of guests were running the a100 it would have been nice to access breakfast earlier than 8am

parking can be abit of a nightmare but not a huge problem

of grounds and kids found a box full of outdoor sports games to play and were delighted

easy check-in online, plenty of parking with ev chargers at 55p/kwh

property pay extra attention to detail with kids packs and beautiful robes super clean with a feeling of luxury

lovely gardens and plenty of parking

and that my partner and i had been together for 25 years our room was decorated with rose petals and the hotel

wifi had a strong signal throughout the building

very comfortable room in the mansion excellent breakfast good gym ev charging

was no room service at all, food had run out apparently, but one of ur staff gave me some crisps and cakes

car park was full & i couldn't get access to a ev charger

guests are able to use the gym/pool too

the hotel offers laundry service, but we were told no service after we arrived, sending an email to management

when i asked about launderette or laundry service, i was told we would need to find one nearby

location, gym, swimming pool, breakfast good value of money

free spa swimming was a total bonus and made the stay even

wifi is a little poor but not a issue as hotspot/4g signal is good

laundry facilities are advertised but are not offered

loads of parking

the room was very comfortable and the breakfast was great. the service was very good.

it wasnt grubby but the curtains had some staining and the carpet was worn out

best wifi ever among hotels

laundry facilities: i sent a shirt to be cleaned and the grease stain on the shirt had not been

ample parking was a convenience, and the staff's attentiveness throughout our stay was remarkable

bar is very small, and for the rest of the house not very upmarket, but there was cold beer and

decent breakfast, better than any motel. quiet and clean with friendly staff.

the wifi didn t work in our room.

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

the staff were exceptional and so helpful and friendly with us and our kids making us feel welcome and cared

all over the floor, definitely not me as last time i had long hair i was 14, note also to hotels laundry services

on the way to our room after check in, there were still dirty laundry, bedding, towels lying all down the

changing facilities, bedroom amenities and wonderful breakfast

the gym was outstanding, the staff warm and welcoming, and every meal was delicious

20 per day for pet is not justifiable

late check out and late breakfast

could not get the wifi to work

very clean throughout and private parking

nice big parking spaces, off road

power shower and the car parking

if the hotel houses refugees or there was a wedding party but on both days i noticed unsupervised kids running

early check in was given as we were going to a music festival & wouldn t be back until the early

plenty of parking

used the gym

small gym would have loved a sauna room

no laundry room

the network and wifi is very slow

hotel facilities are great, we used the pool, steam room and sauna

fantastic use of the gym and swimming pool facilities

the room service was nice and safe, free parking appreciated

laundry left in corridors for the duration of our stay, room hadn't been aired and had a stale

great location, free parking at the property as well

was very comfy, soundproofing from road was very good, ample parking available and garage was convenient

location was good and hotel seemed clean. room service was prompt and food was good.

the reception/ bar seating area and separate lounging area is of modern design but manages to remain cosy and

wifi connection in the room is not very good

a lovely breakfast to finish off the stay

friendly staff, lovely breakfast.

not recommend the chinese next door , disgusting , after our late check out , had to buy imodium

more bar staff trained in cocktail making

up at 7am as laundry was being delivered outside our room

very nice breakfast

couldn't be more helpful, kids got little gift off santa

staff always excellent and food always good. great gym aswell.

the staff moved us to another room and made the safa bed into bed, with sheets covered, and the kids were very

bath towels - laundry was too busy, so hand towels had to do

used the pool that was quite and clean breakfast was value for money and cooked well with a nice variety

staff were so helpful and very friendly the breakfast was absolutely fantastic

keeping were very impatient, we had arranged a late check out but still knocked 3 times and even rang the room

everything was spotlessly clean and the little kids play section was really loved by my

is so helpful and nice just a bit disappointed that there is no laundry room and the laundry service was too

small rooms laundry availability

laundry service is too expensive

shortage of equipment for my pet unicorn!

breakfast

laundry service limited availability on weekends is a problem as well as limited restaurant

the laundry collection van driver was rude.

had room service on the first night and the food was piping hot when it arrived and very tasty

i was there for business so wifi is important to me

parking very friendly staff in every department they can never do enough for you

no minibar in room , no laundry service and reduce standard all round

hotel lost my wife s laundry, she is distraught

lack of mini bar in room no laundry services welcome

cocktail bar & resturant were also very good

great room service and location. clean and friendly staff. large room.

kitchen towel very dirty, most of the bulb lambs in the apartment did not work

had a great massage and room service breakfast was also lovely

room service, lovely high quality room with everything you could need for a comfortable stay

room service menu was somewhat limited and parking needs some thought, as spaces are limited and

the look of the hotel, the niceness of painting and piano on site massage gym restaurant whiskey collection

the room provides all the tools you could find in your kitchen

bed was good , wifi excellent too

gym could have been larger. no pool

breakfast was lovely, free gym, free parking, an absolute bargain

the gym was available 24/7 which was helpful as we needed to use it late in evening