dirty laundry at the stair case in front of our room

had no issues with wifi in room

everything to like about the stay,even the bistro bar across the road is worth a visit

lovely clean, comfortable and spacious room with an excellent en suite. ample parking.

they had free parking which was amazing

quilt, dirty laundry in room, no milk on request - staff seemed very pushed, maybe bad day, usually tip

wifi could be better

actually to nitpick the avo toast for breakfast was supposed to be sourdough but it was cheap white bread -

the fact that booking.com does not have the 20 per pet fee

and the food was amazing - either in the bar area or the restaurant, breakfast was fabulous and dinner was

seemed like we might be above a laundry or something giving off heat

wifi poor in room staff at reception and bar commented that because i had booked through booking

plenty of parking

very comfortable hotel. nice pool

spa was wonderful, not over crowded and all facilities working

noisy of 'laundry equipment/drier' at 3am someone elses noisy water hammer soon after.

housekeeping during our three night stay was minimal and we had to walk past a pile of dirty laundry left in

safety issue for kids in a family room

has an ev charger but it's a very tight space, and is really only suitable if your charging point is on

was great staff were very friendly and kind from checking in to checking out wifi code did not work plus the

pets allowed to accompany owners to the bar and restaurant

they only have two rooms

bar and food service very personable, friendly

would have been handy to have breakfast provided but i just got them to make me a tasty sandwich for my breakfast

stayed in room 2, with a private bathroom, smart tv and wifi was good

this hotel was not the closest to my destination but i chose it because it advertises a laundry service

excellent range/choice of foods at the breakfast buffet. pool facilities very good.

gym was reasonably well equipped and the swimming pool was really good - the kids loved the pool area

is just perfect stuff room people food parking all the time when i stay here is more amazing time that is my

spa wasn t a spa, full of kids

the room was more like a laundry cupboard asked to be moved if put in room

excellent room service

pet friendly- staff were great

staff, good layout, offered us early check in when we needed this to put baby down for a

wifi was bad.

they had a pool but we did not go for a swim

it has a swimming pool in the garden, and a bathing house to change in

in the room where i stayed wifi a little intermittent and slow.

is just gorgeous, the gardens were perfectly manicured, the host was warm and welcoming and the pool was a great

the breakfast was tasty and had plenty of choices

parking, room has great blackout curtains so it's easy to get a good sleep, staff are friendly

room service was good

we stayed for 2 consecutive nights and i was also surprised that there was no room service

evening meal good, breakfast good.

laundry facilities are advertised but are not offered

would have been better if the pool area was open

i was still offered use of the hotels spa facilities that night or the next morning if i wanted to use them

was very helpful, gym was useful, room was comfortable, clean and quiet

if you have pets there is a small pet friendly area next door

laundry facilities: i sent a shirt to be cleaned and the grease stain on the shirt had not been

no free wifi in room tv long way from bed door into room not very secure or private

slow wifi

the parking facilities are great and the room was lovely and warm

welcoming, quiet , spacious , plenty of parking. lovely food and great breakfast.

not enuf for kids to eat all tho they where free

we used the room service and the food was lovely and fresh and good value for money

:) i really recommend this hotel for families and i would like to thank the staff for the 3 hours late check

the room service food was vile.

good stay here - comfortable, quiet room, friendly staff, quick wifi. all of my boxes: ticked.

hotel and friendly helpful staff on check in and also the bar and breakfast

i enjoyed late check out too

a tiered rate for breakfast.

had private party running kids on bikes and kicking football in foyer and chairs and running around the

woke up very early to kids shouting

went to breakfast at 9am and there were only a few pastries left and only 4 pieces of bread left for toast

facilities were good, also ev chargers available which is very useful

breakfast was a little limited

golf weekend with friends

food was exceptional and the staff very friendly and helpful even with the waiting time at the bar in the evening

would be good to add some more food options for the kids, incuding fresh vegetables, cheses, cold cuts, olives

the bar ran out of the 2 lagers it had and had to chane the barrels and gas

told my kids to stay near as it didn’t feel too safe

sofa bed a bit small for the kids. room a bit small fo a family room

they stored our luggage for the day as our room wasn't available for early check in

there was a self service laundry for guests with washers and dryers on the 3rd floor, but following the

who were helpful, sadly the hotel manager just passed the issue off as a problem for the laundry company

bad wifi

room service very hit and miss , only 1 staff member trying to do everything

parking is free and on site

conscious of the environmental impact /drought we didn't want to cause unnecessary additional laundry, having

however, our room was located on the ground floor right next to the kitchen and laundry room so it was noisy

hotel room, easy parking, staff very friendly and helpful

great bar meal and great breakfast

the bar staff were friendly and attentive

plenty of parking and there is seating in the garden for when the weather is good

so warm and wecoming and even invited us in for tea whilst preparing our room for an unexpected early check in

i also had a great burger in the bar that is part of this building

great value for money the family suite was amazing and the side room for the kids was brilliant

friendly welcome, very comfortable room, tasty breakfast, easy parking, personal touch

a great hotel. lovely staff. a spa and gym and a river view too. we ll be back.

pet friendly. great location great staff very helpful.

location and comfort it had free parking

no real room service

wifi was patchy at best in the room but okay in public areas - this may just be because of the

was a pleasant stay and it was very good to be able to stay with our pet

exceptionally clean room, decent breakfast, good location off m4 for our onward journey and bar open for late

pet facilities very good, like the separate dining area, parking, ground floor room all very good

the complimentary breakfast was fantastic and the fact the kids stayed for free just made the whole experience

pet fee of 20 is steep compared to other establishments, but we appreciated the option and that

the breakfast buffet , love the bed and my kids love the cookies and creative bags given out at the

wifi was not free.

no free wifi in bedroom

the cookies were awesome, didn t use the facilities, but room service was great.

nothing although room service was a little pricey.

lovely grounds and plenty of parking

golf course was closed, the hot tub in the pool didn't work

the room service order was plentiful

very nice restaurant and gym and pool is great

room service menus has been reduced. access to parvillion needs assisted or automatic doors

no in-house or nearby laundry service.

good wifi and ample car parking

room service food wasn't great but maybe it was just what i ordered

we didn't eat dinner as we arrived late, but sat in the bar for a drink, which was relaxed

room service didn t fully remake beds and refill milk etc.a

separate to rooms, a laundry area was avaifor use

lost precious time to this empty promise as self-service laundry were closed for the day by the time they

very helpfull: a laundry room (bring your own detergent)

also had a laundry for guest use with charges for use of products (we didn't use it but i wonder if you could

drier in laundry room is a disaster

it would be perfect if laundry facility is available

breakfast was fantastic. great customer service and help with laundry.

we went to the bar and grill for dinner with a 5 year old and my elderly parents

clean and modern, free parking, restaurant on site and friendly staff

the rooms are big enough and clean to travel with kids

exceptional helpfulness even helping us with some laundry

foxy and the bar staff were exceptionally efficient and caring.

only a 1 night stay but rooms were perfect, the staff were very helpful,,,,great bar as well!

was excellent staff were friendly and breakfast bar was impressive- lady owner was really

breakast was 'help yourself' from a food bar for consumption in the bedroom

like a fridge, microwave, and/or room service

this could be improved on such an old property when value for money was good, hard to connect on wifi by completing

parking on site, able to check into our room a couple of hours early

comfy bed, tea and coffee in room, tv and wifi

only slight gripe was that the drinks didn't arrive very quickly at breakfast, but that's a very minor thing,

big pile of dirty laundry left outside my room. bathroom light not working

up to find maid had piled up dirty laundry against our window with her large black juke car beyond blocking view

i was staying for a wedding and the bar manager was excellent

breakfast was great with lots of choice

i was refunded the early check in fee to compensate for the lack of sleep

breakfast service was a little slow but worth the wait.

friendly and relaxed, spacious quirky rooms, powerful shower, excellent breakfast, and lots of different gins

really comfortable bed, excellent breakfast

wifi rather flaky light in bedroom not bright enough for elderly eyes

the restaurant the herd was fantastic (but not cheap - i think you can have bar food in the bar which is probably