laundry, chairs n umbrella for beach

there is also a laundry room which means you can pop on a load and sit by the pool while you wait for it

was disappointed and annoyed that there was no coin machine to change bills to do laundry

onsite laundry was

the pool is nice

always when you order a drink and in the restaurants/bars in the pool area

rooms, comfortable beds, kitchen has everything you need to make basic breakfast and lunches

the pool and bar was awesome

needed daily room service. slow room service. drinks were a little weak, but good

the food comes from a different kitchen so it is often cold

the staff was very friendly, helping me find the laundry and showing me a stairs to shorten my journey and

the laundry facility is way too expensive

laundry was expensive and annoying to have to go to front desk to get quarters

the laundry room was outside of the facilities

due to the huracane they said they have wifi an they dont.

swimming pools to choose from, a water park with slides and a lazy river

the food was great and the pools were quite fun

really liked having towels at your disposal at all the pool areas

d that is far outshadowed by the amazing experience) was that the hot tub by the infinity pool (the closest to

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

great views, really nice complex with golf course, walking paths, etc

had wifi issues, no hot tub(only at spa if you pay more), $35 for one night of parking and $58 resort

had wifi issues, no hot tub(only at spa if you pay more), $35 for one night of parking and $58 resort fee, no

one night they closed the kitchen at 8:30 and our only option was room service or the small market with limited

in the gym there were 4 employees idly standing in the way of the entrance, watching the exercisers and

problems with wifi, staff is nice but half of them doesn t know english and they were literally running away

poor wifi.

able to use wifi

no wifi in the room

wifi did not work in room loud music from nearby beach bar

also, the laundry area was down for maintenance ud83dude44

there is plenty of free parking in the premises

pool excelente and the bar

wifi did not reach our room at the end.

the infinity pool was amazing

we can hear the laundry machines late at night

food and pool

we have 2 kids 5 an 3 our kids take naps

there is a small casino that was nice

liked the room service

beachfront room had the laundry next to it and the staff spent most of the day smoking and talking

it was very peaceful and the scenery was amazing, as well as the infinity pool.

beautiful, spacious and comfortable rooms. great pool. fab views.

we called the hotel at 9pm at night to ask for the wifi code, and no one picked up the phone

she was rude, unprofessional, and even made a passive aggressive joke when i asked her for the wifi code

the laundry service was also very convenient and quick

breakfast, no pool

room was beautiful! location was great! wifi connection was fast!

the rooftop bar is a must-see place especially during sunset

the rooftop pool and view, restaurant serves awesome food, the staff is friendly and attentive to your needs,

it was very good, nice breakfast, greetings very good! free laundry! no noice very good!

the room was clean and comfortable and they have free laundry facilities, you just have to ask for detergent

upon arrival we found out that laundry machines were complementary and there was a hot tub we could use, which

there was no laundry soap

free breakfast buffet included omelet made to order. free laundry

to do laundry you have to get lots of quarters from desk or casino

the gym pool and beach open 24hrs restaurant was amazing location was amazing staff was

they let young kids hang at the pool drinking all night

free drink coupon upon check in. 24hr pool with large hot tubs. amazing views. great gym.

casino, being smoke free

and staff is always friendly, room was clean, love they have a laundry room

would wish the bar by the pool was a bit bigger. laundry room could use more ventilation.

laundry room was very convenient as well

laundry dryers took too long to dry a small load of laundry (1 1/2)

excellent selection for breakfast, free luggage storage, affordable guest laundry, very friendly staff

basically free laundry access to clean clothes at the end of the trip, daily credits for restaurant and convenient

there are only a couple of laundry machines so there was always a wait to do laundry

laundry room is free but does not wash clothes at all and the drier takes forever to dry clothes as

when we left and got to our next destination, all of our clothes smelled moldy, and we had to do laundry

there was laundry and the pools were open late.

kids tv channel

family and kids friendly. excellent location. great facilities.

great place to stay so much to so on the resort great gym area

the service fees for in room service or buying food and drinks at the hotel was ridiculously expensive

the hotel and our food bill was much less compared to the food bill at the hotel restaurant or room service

breakfast ok for me, clean, small room but ok with fridge and microwave, good ac and mosquito net

a good highlight is that they created a parking lot for guests that was not there before

staff, hotel & room cleanliness, breakfast exceeded my expectations

coffee shop around did not open for breakfast until 8 am

breakfast was good although to choose from, everyone was friendly and very helpful my husband and i

like the breakfast that was included, laundry room that was available, a store for snacks, the pool was great,

i was happy to be able to do my laundry at their 24 hr laundry room

i was able to do laundry there which helped during the week

room cleaning and laundry

lovely facilities (pool, laundry, restaurants and breakfast offer)

they offer laundry but it takes 24 hours & doesn't make any sense to use dry swimwear

didnt provide a laundry room

for the money you charge i would have expected at the very minimum laundry bag and shower cap

new renovated rooms, spectacular views, pool area is really nice and well set up

breakfast option was buffet style.

beachfront location and breakfast

the pool more clean next time.

the rooftop pool was very nice

i don't see any room service in 3 days . they don't have either a refrige or microwave .

rooms are set up with an unusual bed location and gym is too small

the laundry facility was dirty

free soap for laundry was nice

there's a laundry room in the basement which is handy to dry your soaking beach clothes

the house keeping has my airpods in the laundry room and when i went to the front desk about they did not help

the hotel appears to have been recently updated with a lot of modern touches, a workout room, laundry, a nice

didn t like the room location , it was next to the laundry room, in the back corridor pointing to the street

were super friendly, breakfast was great, ac was very effective and the outdoor pool was great for a refreshing

clean, good area, air conditioning, balcony, tv, free parking, breakfast!

breakfast coffee and the pool

real basic breakfast.

we were told there was free wifi

gave me one with no kitchen

no wifi in the rooms.

wifi not adequate. no safe in the room.

it was so easy to walk to the beach or local shops, the bar stayed open a little later the night i got there

convenient to the beach, good restaurants nearby, great welcoming & informative staff, and the parking was

the parking lot, don t have enough space for all the visitors

parking accesible

it was just enough space to feel comfortable but still social distancing and the pool at night is very romantic

everyone in pr (including myself at the time) drives enormous suvs now and the parking out front gets a little

the decor of the entire property and the sanctuary room and the fact that the kitchen is vegetarian & vegan,

didn t like much about the property, was truly let down by the pool and the size of the pool

parking is not available

communal feel through out with shared kitchen and reading space

atmosphere, a little bit like a hostel but only the good things (communal sunscreen, a kitchen you could use)

the staff is very helpful and the hotel has its own little kitchen and laundry room

not a bad terrace laundry machine available for a small fee, on premises parking space

not bad price not bad great, helpful staff convenient parking space laundry machines

sign for laundry said $3

smoking, and allowed personal activities can be performed, as well as a coin(quarter-only) laundry with a single

stay, short uber to all the spots in condado, very comfortable bed, good shower, ac worked well, wifi worked

it doesn t have an elevator to get to the rooftop deck and gym. it s a 5 story building.

good location, friendly staff and nice property. late check out was amazing to have!

no good access support to the hotel no desk no wifi free

gym upstairs and spaced to lounge

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

brighter laundry.

lovely interior, super clean, very nice pool

we were given a room next to the pool, kids in the pool in the evening and

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

the restaurant, and how close it was to the beach & other amenities & they did laundry.

pool and laundry open 24 hours

amenities - beach trolley, cafe, laundry

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

friends used the laundry room and the dryer took a long time to dry, had to run them twice

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

very safe and secure, continental breakfast, very clean

the lobby is beautiful and a hot breakfast was included

hot breakfast

breakfast was disappointing, it consisted of coffee, orange juice (artificial) and a sandwich with

breakfast included

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

the laundry room was so convenient

at its highest volume and there is no way to change the settings the microwave is located in the laundry

great location in condado laundry area and rooftop pool

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

canario also offered to help with laundry

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

housekeeping even did my laundry for 10 dollars

convenient to kitchen area for shared refrigerator space

one dark skinned gentlemen was super helpful with locating a laundry facility for me

location, staff, room size, full size kitchen.

very large with complete kitchen

wifi didn't really reach our room

the kitchen didn t have any dishes, pots, pan s silverware

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

the food was good, access to beach, breakfast and parking garage access. laundry

we had to pay for parking even the laundry you paid for

laundry room was unkept

it was great, well kept. smelled great and the casino team was the highlight

she gave me a dirty towel and said that s all we have until they finish the laundry

staff was very courteous and helpful loved having laundry facilities

close to shopping, restaurants and casinos without needing a car

pool needs repairs titles .and a lot of sand .

nice bar downstairs, gym, coffee shop, helpful staff

were some facilities that were not working - like the come restroom and the laundry facilities

very old & scary elevator storage area for belongings in laundry room not locked

coin laundry

also, since the coin laundry wasn t open i asked cleaning lady and for $40 she washed our laundry

he booked us in early and gave us information regarding a laundry

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

our belongings and move to our nxt hotel i must say this will be my go to hotel at this point the wifi worked

the pool is great too

no kettle in the room and the kitchen one was old and tempramental

are going thru a major renovation so there was no breakfast area

details trouble with one tv / didn t have laundry service as advertised

kids in the adult only pool

the night entertainment was awesome. my fiance loves having the casino right next door.

while sitting at the adult the pool the staff kept asking to turn our speaker down even though it was literally

beach doesn t have a lifeguard, my kids almost drown and the 2 staff members that were there didn t help,

is centrally located with some parking spaces

free parking on site is a huge plus

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

the kitchen is equipped with basic essentials

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

it s a modern, clean and cozy place with a lot of utilities like wifi, alexa, parking, hair dryer, iron,

location and parking

it was clean and new. the linens were great. close, free parking was greatly appreciated!

listed are not of the hotel, theyre of the hotel next door that they send you to for pool, and laundry facilities

, laundry, vending machines etc

was able to get just enough quarters from the front desk for laundry

the pool access was at the sister hotel next door and laundry access was across the street at the holiday inn

iron and ironing board is located in the laundry area

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in

the hotel didn t have a laundry facility. parking on the street was impossible.

it smelled like wet laundry

don't have their own breakfast, laundry, anything

their laundry machines were broken and they didn t allow anyone into their game room or gym

musty room, small king room, nasty breakfast l, no laundry onsite

the laundry facilities i felt were over priced, and the elevator was a little sketchy

the laundry machine didn t work

didn t like the expensive laundry room

pool was too green. laundry room was too tight and more expensive than the hilton.

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

breakfast was good

room service was not available and we were asked to have breakfast at the sister hotel

friendly and my wife and i always looked forward going back to relax and the roof top bar and pool was just

bed was comfortable, good tv service, good wifi service, coffe was good

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

facilities (two pools, big gym) and location (on the oceanfront - sunrise is stunning)

room service sometimes took some time to get there

had 1 bad experience room service.

building is beautiful, clean, staff is extremely polite and helpful, room service was great, i would definitely