the nightly surprise of a false alarm. ( perhaps the lack of laundry facilities ).

doesn t have laundry. doesn t have grocery nearby.

we found someone's dirty laundry, also in the bathroom there was mold on the shower gel jar, there was a lot

a laundry and dry cleaning were advertised at this motel but weren t actually offered at all.

, breakfast, room was clean room service is good we had a decent time off to stay in the

room we were given was 208 right above a laundry room i believe we could hear the whirling of a washing machine

my room had a view of half lovely trees and the other half big green laundry bags.

told we couldn t order room service due to wedding because as they didn t have the staff

it takes around 23-25 minutes in a taxi/uber, or there's plenty of parking on the grounds

do not use the name of the hotel as your point of interest in the gps because there is a golf course by the

no bar, funny restaurant set up, small room, dreadful breakfast room service

beautiful rooms, spectacular location, golf course bordering the property, great food & friendly helpful staff

the breakfast and high tea were sublime

you sit eating your breakfast in the most impossibly glamorous dining hall whilst looking at parkland

hotel is very pet friendly and the staff are particularly attentive

no wifi. no clean bed sheet. no proper heating

wifi wasn't great, the dvds didn't work and netflix didn't work.

was no wifi

there's a shop on site which is handy and the kids enjoyed the arcade

poor wifi signal and tv reception was not good at all

laundry service available if required

freshly cooked breakfast to order was also a massive bonus

not a lot of room for people to have breakfast in the kitchen so we had to come in shifts

parking on a near by street

owners were lovely, great location & good value. breakfast was excellent.

location easy 20 minutes walk to royal mile good selection for breakfast laundry facilities handy for travellers

no laundry service. helpless stuff at reception

took some of my clothing by mistake to the laundry, but they were able to clean it and return it before my

location , friendly staff but the email / wifi was weak .

the rooms were spacious and there was free wifi

stayed with us , after her shift to ensure we were ok with a temporary problem you had in the laundry

bed, clear tv, kitchen amenities, close to transit, friendly staff, safe location, laundry on site, huge bathroom

they provided us with a fan and with laundry detergent for free

laundry service bery high and no parking

you can do you laundry and the kitchens are really nice

i also want to add that the receptionist told us that it takes a day to do laundry, but it took 3 days and we

no spa or laundry services on public holidays

information in room concerning air con,room service,laundry etc

we asked for early check in as our flight was so early this wasn t accommodated at all staff said they would

12

quick and excellent laundry service

flat which was excellent but during the late evening the staff dumped the empty bottles from the bar in the bins

+ size of the apartment (surely more than 40 m2) including a fully equipped kitchen, a giant coach, a living

couldn't connect to wifi

the location is quiet- central enough to walk to the centre of town with 2 kids but far enough for peace and

since housekeeping had been sleeping on the job, they didn't charge us for the laundry and the coffee we had

is no laundry room, although it may miswrite on booking

they didn't collect the laundry in spite of several calls, they didn't clean the rooms and

they do provide laundry service to a company in town, but you pay for each article

which was freezing cold due to being as far from humanity as possible and beside the staff and laundry facilities

like kitchen things, iron boards, laundry room are easily accessible

they had a laundry machine on site. people are respectful.

there is paid laundry service available at premises and you could get an iron after gbp20 security deposit

great laundry, where one load did all my clothes from the previous 10 days of travelling

but were pleasantly surprised by the room and facilities, including secure bicycle storage and laundry facilities

the laundry room was very useful

the apartment was very well equipped and the on-site laundry facilities were a wonderful bonus.

amenities worked out well for an extended trip having a kitchenette and laundry on the ground floor

is perfect , nice staff , self laundry , gym and huge sitting area since you can sit in the restaurant for just

there were also laundry facilities

laundry facilities were provided and staff were helpful figuring that out, but it was a bit of a

was great - within walking distance of major sights - laundry available - east checkin and check out - no issues

noise at 6o'clock both mornings was horrendous lorries collecting laundry or delivering couldn't have made

laundry delivery van was outside the room window before 7am everyday, including sunday and was

noisy outside from a laundry late at night and first thing in morning

staff were fantastic - an excellent laundry service provided despite our very limited turnaround time, and we

also noticed laundry lying on floor outside our room, which i take was going to be used to make up beds

laundry service

staff is extremely helpful, and the hotel offers a welcome laundry service at a modest price

sudterrain room right in front of laundry packing area. a bit lacking in privacy

don't have laundry service food quality just average you have to ask for the shampoo and soap everyday, as

thought it would have dressing gowns for that price though you have to take into the laundry.

has some noise in the mornings from the kitchen

buses & kids partying every night

i thought the gym was especially nice for a hotel and really found the room and bed comfortable

dirty laundry was left in the corridor from fri morning and was still there sat morning.

the laundry facilities were good but process needs to be

the instruction in the laundry room isn't very clear

laundry and kitchen facilities are good

superb facilities including kitchen and laundry

i looked at the same trash laying on the hall carpeting for 2 days in a row as well as dirty laundry left on

laundry to be picked up by houskeeping for 12 hours yet it was never picked up

room right next to laundry had to walk round laundry and staff to get into

the room we were assigned had an awful view of the side of the hotel and straight onto where the laundry and

we were offered free round on second occasion and free laundry on first occasion - might have been better to

we found some laundry from previous guests behind the curtains in our bedroom

room is way too dark, no true laundry service option. door access card was very problematic.

of an in-house laundry service as i had arrived from ten days on the northern isles (shetland & orkney) with

very cramped breakfast tables..

it is pet friendly too

overlooked yard where dirty laundry stored

noisy and can hear other rooms doors slamming and teolleys careying laundry outside early in

hoped for as our window faced the back of the building, seeing and hearing trolleys full of dirty laundry from

our package included dressing robes which we repeatedly asked for and were told they were in the laundry and

smell of damp, mould, or a smell similar to stale wet laundry on the 3rd floor and in our room, number 311 was

no spa or swimming pool

breakfast was great and the close proximity of the tram is ideal to explore the city.

breakfast, so very disappointing

fingal is a great experience all round and breakfast is worth a mention to

i highly recommend the brulee porridge with whiskey for breakfast

no laundry service. no iron or board. tv remote worked inconsistently. hall rugs dirty.

and even though the property listed a laundry room in their post, they do not have one on site

laundry service is an external service

laundry was outside the bill,, only light breakfast was included in the bill

early check in should be flexible, specially when you reach early in the

we had them do some laundry

laundry service way too expensive. however found local laundry within 900 m from hotel

had coffee ring marks also didn t like walking the hallways daily past all the rubbish bags, laundry bags,

chromecast option on the tv was a bit touch and go and it was hard to watch via streaming as the wifi connection

comfortable room, location, staff, cleanliness, parking, ev charging

for stuff like laundry

the glass walls in the bathroom as it lacked privacy , also both mornings of my stay was woken by laundry trollies

(2) could not register my card to have laundry and bar bills paid to the room because 'the system

fabulous location, lovely comfy room. great breakfast. loved it all.

facilities are great, we had two joint rooms for our family of four, the kids were very happy to have their own

room service breakfast always on time and delicious

super breakfast room service

wifi wasn't great, but that's not a big deal for me.

bed was very comfortable. bathroom lovely and warm. good room service. great location and quiet

love the decor and the staff friendliness, love the front bar area

24 hour room service for food and drinks an exceptional extra

to a courtyard with a beautiful view to an inside bar area

location for theatre at playhouse was brilliant and snug bar in the hotel was perfect for a nightcap after

we got room service & the food was lovely too

wifi - access to bedroom not adapted and very complicated with suitcase - no maintenance on bedroom

our room seemed to be the dumping ground for dirty laundry and equipment which was a bit off putting

would not get laundry done there, as it was very expensive compared to a laundrette down the road

laundry service

the staff was always helpful with laundry service, directions to sites and in their assistance with booking

no laundry facilities, had to walk down to the adagio

apart from a minor issue involving the laundry bill, there was absolutely nothing amiss.

laundry service was not possible because of miscommunication

the wifi connection wasn't good.

dinner was very good and the free dinner for kids was a nice unexpected bonus

all the leisure facilities were available for use which was disappointing as at my own gym they are available

i placed some items for laundry but next day they return it without doing the request

our room lacked everything no chairs, no slippers, no toothbrush, no laundry bag not to mention how

it says that there is laundry service, but it is very very expensive they make you pay per item

dropping any laundry bad experience that they changed some of the item in the checklist without informing me

staff were superb, great with the kids

laundry service was efficient and reasonably priced

room backed onto the laundry room (though we didn't know this at the time) until we heard a noise that was just

it would have been nice to have a laundry room to be able to wash clothes.

no laundry facility and valet laundry pricing is outrageous

was in the back by an alley with noisy laundry carts; room was half the size of a typical holiday inn express

we did a laundry service which was delayed based on when we handed clothes over.

needed to do laundry but they forgot to provide us a laundry bag in the room, then told us they couldn t find

it was a bit noisy as it was across from the cleaners'/laundry room and also close to the bridge (outside)

us for being in the lift with our suitcases when he had been waiting for it for a while with the laundry trolley

laundry service was excellent

laundry across the hallway

everyone great location1 amazing handy east laundry facility coffee nd croissants in the mornud83dudc4cud83cudffd

it has very convenient self serve laundry facilities and their taxi call button brings a cab in minutes

love that there are laundry facilities but the dryer heats the clothes well - just takes forever to actually

centrally located , validated parking, excellent facilities, great to have access to a laundry

were lovely and staff very friendly and professional, loved the little cigar room and the bar was very cozy with

superb level of service - nothing too much trouble - all night room service available

staff was attentive and room service was prompt

not all the items on the room service menu was available during our stay.

the breakfast and room service from the bistro was also excellent

staff organised laundry run for us

of laundry in the hallway - our first view of the hotel from the lift

we have had to throw away clothes and spend additional money through laundry bills ensuring we didn't take the

washer / dryer available and no laundry service

wifi was slow and hard to connect for some reason

we stayed here twice and luggage storage and return of laundry between our two stays was handled flawlessly -

gym and great pool

there were nice touches offered daily - cookies and milk for kids, slippers and turn down service for adults,

with your luggage, to welcome notes, night time turn downs, heated towels,milk & cookies for the kids

a sitting / lounge area would be beneficial. sitting in bar area does not have the comfy effect

must have been near the laundry because i heard the alarm every time the dryer or washer finished

however, we also used their laundry service and they lost our laundry

pet friendly!!!! i don t think dogs should be in restaurant with buffet breakfast !

breakfast was lovely, and room service was available free of charge

by about 5 minutes but the man at the front desk offered complimentary drinks in the hotel bar while we waited

convenient laundry

free washers and dryers for laundry

value for money with fantastic breakfast included and complimentary laundry facilities makes it a fantastic

it also had a laundry room

was fantastic, so was the room and all the amenities - complimentary laundry machines, room had everything we

parking was easy and convenient

breakfast was yummy, the room was great too.

the spa was poor. sauna cool, foot spa just a sink with water. no pool. toilets out of order .

the wifi was very variable, sometimes accessible, others not

no slippers were given, water jets in pool were broken, lots of wear and tear on items throughout

one other thing that i came across for the first time at 5* hotel was having to pay for the laundry bag

and often got the orders slightly wrong -receptionists are very friendly and responsive -laundry service is good

was perfect in the hotel, atmosphere, friendly staff, excellent room service and upgraded my room as well

room service breakfast arrived cold, but one quick call down, and this was quickly rectified along

gym facilities should be provided as part of the hotel s facilities and not as an additional

outside our room (3808) was the corridor to the hotel laundry room and the staff started walking though the

room was small and located directly above the hotels laundry room where i was woken early by chatty staff

full sized laundry

room was very close to the laundry facilities which made our room and surrounding corridor very hot

some family must have lived there before as you can tell from the kitchen and laundry room that it was someone

were very friendly even got checking in early which was great , no laundry cleaning everyday due to covid 19

dod assisted me with my laundry which was so appreciated

directly across from waverley train station and breakfast was included

a wonderful daily breakfast included with the stay

friendly staff, very lovely room, comfy bed, fast reliable wifi

out how to do it ourselves after telling her we had tried that (5) the outrageous charge for the laundry

laundry facilities would be good for guests to do own laundry.

room was nice and clean, turned down daily (if you like) and offered additional services such as laundry and

hoping that there was on site laundry

love the access to the roof top bar and the location of the hotel

there is a common laundry room with a washing machine and a dryer

wifi was very good and pressure in the shower was great, beautiful kitchen/ bathroom/ sheets/

small thing is that we had to call to ask the wifi code, but realised that we had just missed it in our guide

unfortunately, the view from our window was directly onto dumpsters, staff smoking, and laundry bins full of

staff, the room, the food at the restaurant, value for money, laundry quality

the hotel can offer (heard multiple conversations in front of customers with people not knowing laundry services

of response in getting laundry done

of service, security breaches, no sound proofing in rooms, slack laundry service, dismal breakfast buffet

gym facilities were really good as

the spa was very small

housekeeping wasn t as good as i would have expected, a used room service tray was left in the corridor during

room was beautiful and the gym super

have a gorgeous spa and gym area however the infra red light sauna is disappointing - it is tepid at best

hallways were very poor looking - laundry piled everywhere

was greeted with laundry bags, stored in the hallway leading to my room

just be a laundry nearby as we could hear washing machine and tumble dryers late into the night and very

hotel is tired and i didn t like all the laundry (clean or dirty - it was unclear) was stacked like potatoes

turned out to be that the dirty laundry is stored in trolleys in the corridor and

location of this hotel is excellent as was the wifi

wifi did not work on the second evening, the diner menu was poor.

room service was excellent- clean towels, bed making, etc

room service all

room service at night and the sandwich was made with stale bread