near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

our room had someone else s dirty laundry on the floor still

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

staff very friendly, pool area nice

use wifi or the shower, was there just one night, but the mattress

com pictures show a laundry room for the guests

we wanted to use the pool but it was closed.

no dislikes with the facility, but they don't offer any pet friendly rooms anymore.

the staff were helpful, the pool was lovely, and the breakfast was excellent

there was another note stating the pool and spa were closed due to remodeling

only one person working, the front desk, the cleaning and the laundry

wifi

at midnight the night before the spa tub in the room ran out of hot water and was told it must be because too

parking was good

the jets didn't work on my spa tub. i could take a bath at home.

staff friendly and good breakfast.

staff was extremely nice the pool area was immaculate and my room was amazing

i was there for such a short amount of time so i didn t use the pool or fitness room, but they looked nice

wish we could get have had breakfast downstairs but they are doing the best they can by serving you and letting

dirty pool area

enjoyed breakfast and the pool the most.

tons of kids crying, lots of banging around from different rooms and very easy to hear everything

breakfast was great. lots of options for everyone to enjoy.

breakfast was excellent. wonderful and delicious choices to choose from.

clean nice little gym nice pool very nice lady at counter nice and quiet stay relaxing i highly recommend this

guest laundry, clean good room for price, friendly

we would have preferred a walk in shower and more than 1 laundry set.

plenty parking available

i had to pay an extra non refundable deposit because i had a cat even though it advertised as pet friendly not

it was super clean, the staff was super friendly and the complementary breakfast exceeded our expectations

there is no laundry bag in the closet for dirty clothes

breakfast was great

hotel breakfast buffet - cereals, fruit, breads / bagels / pastries, scrambled eggs, sausage, bacon,

pool was nice room was clean & updated breakfast was delicious!

breakfast had plenty of options, basic but good variety of hot and cold items

my sister enjoyed the pool and hot tub after a long day on the road

the parking lot is huge and secure

got locked out of my room and the food from room service was terrible

the main restaurant is not actually open but is a 'dinner' section on the bar menu

the cost of the water park was no included in room stay.

room across from the laundry was humid. room 117. very damp.

the laundry facilities didn t work even though we called a head and were told they did

parking was a little.

the complimentary breakfast

free breakfast, wifi, parking, and friendly staff. also pool with steps.

clean rooms. friendly staff, nice indoor pool. and decent complimentary breakfast.

maybe to have yogurt in the breakfast area, bigger muffins

breakfast was good

the fitness center was decent

fireplace looks amazing and was pretty excited about how room was clean for that price.

we used the amenities for laundry, workouts, etc

very clean, nice pool, great breakfast

seem to have problems with the holiday inn wifi, no matter where i stay

understand why breakfast hours need to be set but for those of us who aren t early risers, it would ve been nice

we did not partake in breakfast since my boyfriend and i would not wake up on time.

great spa and workout facility

the outdoor pool was very nice with a spectacular view of the golf course

golf n

very clean, warm water in pool outside, great food, will come back there for sure!

wasn't thrille with room service options at all

i went to office and sign said i had to go into the bar to get my key from the intoxicated employee and walk

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

of course, the bar lounge right on site is the icing on the cake

worn towel and clothes, no breakfast as promise paid for 2 and stay only one because of

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

had to request dish soap and laundry detergent.

no laundry detergent

while our room was comfy, it was right next to the elevato and laundry which made for some unexpected noise

rooms, kitchenette, laundry in room, had i known, i would have packed differently, brought food, coffee, creamer

we didn t need to do laundry but if we did there weren t small packets of laundry detergent

not knowing there was detergent for the laundry room at the front desk.

the laundry room was close to our room and the machines functioned propery

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

to update the spa tubs or put the price down

pool. spa...breakfest...

the hotel was well stocked with anything i needed, had free laundry services, breakfast, and was very reasonably

free laundry, beautiful courtyard

laundry, that's huge when travelling

the kitchen in the room, the hot tub and pool, the fitness center and that they offered laundry services

location was perfect for us, lobby and room very nice, good breakfast, laundry, pool, gym great

we were told to put dirty laundry/trash in hallway

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

the pool was closed one night which was inconvenient but we survived

the pool area was lovely, plenty of places to sit while and watch the kids enjoy the water

having games to play in the lobby for my kids was awesome

loved the grab and go breakfast

pool & overall condition.

the restaurant downstairs has a nice selection of quality food for breakfast, lunch and dinner

beautiful shower with loads of room has just one teeny, tiny shelf just big enough for a bar of soap so no room

breakfast was good it was a buffet

kids running up and down the hallway

main reason we chose this hotel was because it has a pool for our kids to swim-but literally could fit 6-7

no hot tub in the pool area.

of free parking

great free breakfast in the morning

hallways smell funky as there are always laundry and cleaning carts in view

mini golf didn't open for no reason and the front desk said it open but when we got there the staff said

parking was very limited

selling us children's arcade and a baby's mini golf for $30

the kitchen the pots and pans were peeling, we had no dishwasher soap and there was some sort of blue

would have been lovely to have room service for breakfast, but this was not offered

that because of covid the pool/hitting was closed.

room service never delivered preordained breakfast.

the bathroom in the pool area could use a good cleaning.

described as a bar and restaurant , but actually just lobby seating at the entrance of the hotel

price laundry facilities location to restaurants free breakfast

my wife liked the laundry facilities

this place had on site laundry

laundry services, breakfast, staff is friendly and helpful, matresses, clean

clean, conveniently located, breakfast included, friendly staff

easy, clean, friendly seamless experience, good breakfast

breakfast was more than adequate

breakfast was okay, and i could had more options and food out

just breakfast was not up to what marriott usually provided!

clean, excellent customer service and great breakfast

didn't make up room one day. room service coffee carafes don't keep coffee warm

only thing would have been not being charged for room service i ordered and didn t get.

parking wasn't the best

pretty gross especially with two kids and a two yr old that touches everything

availability of beverages; such as self serving coffee machine etc parking too far

pool had to much chemical or whatever they used. there was kids coughing and eyes burning.

i had s pet so they gave me a little doggie goody bag

complimentary breakfast was amazing

the breakfast was good and bathroom clean and the people there working were friendly

great sort bed , slept well, loved the coffee, didn't go to breakfast

suite with a city view and both times i ended up in a regular room with a view of the parking lot and

had a living room area and full kitchen which was excellent

the breakfast was very good too

went to the pool an hour before it closed on a monday night and had the whole pool to ourselves

view room looked out to what i would call the back of the hotel looking toward the small parking area

i can see the parking garage would be nice in the winter to keep vehicle out of the snow

loved the bar area, which also served food, making it convenient after a long day of driving

we went to the bar for a custom drink after the game

room was directly next to the laundry room

they had an activity for kids. and the laundry services

was clean, kids enjoyed the pool and breakfast was good

i have 4 young kids and they liked the pool that starts at

lots of parking nice amenities comfortable room

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

pool and spa too small

pool and spa too small

did not have the breakfast there.

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

as we were on a road trip, the laundry facilities were much appreciated in the suite

the kids loved the pool. the room was great, comfortable bed.

to all stores very nice setting inside building everything is right there inside building laundry garbage and

loved kitchen and laundry

could have used a laundry bag.

bed, working kitchenette, ample parking, excellent front desk associates

pet friendly and nice areas outside to walk your dog

the second time i ve stayed there both times i went to have drink at the bar and both times they were out of

hotel bar and room service hours end at 11 pm

heater was filthy, the dust on it was at least a half in thick we where unable to order food from room service

room service was suppose to be until 11pm & our first night we it was storming so we didn't want to

dumpster in the main parking lot was filled with used room furniture and construction material

staff was wonderful and helpful, breakfast was fine, there is a laundry facility (and fitness room and swimming

i liked the decor in the lobby area, the pool was nice, i like that you have 24hr fitness and laundry facilities

all the amenities are free, except the only one i actually used: you have to pay to do your laundry

location was beautiful, the room was so nice and clean, best hotel breakfast i ve ever had

the in room kitchen had everything we needed

really loved that you had a laundry room for us to use

a typical hotel of the chain. good guest laundry. not so clean.

also - if you provide a laundry that only has the option for quarters, then you should have a large number of

s one of very few that the pool is actually open with restrictions and serves breakfast still very

great breakfast pool area great we'll maintained plenty towels great location

breakfast great but missed bacon. rooms clean. problem w tv remote was resolved immediately.

great value. pool, sauna, fitness room. free snacks, breakfast.

lots of parking, mall is 5 min away

to some maintenance the swimming pool and spa were cold

room was great pool was great

gym was dirty and was never cleaned the whole time we were there

pool area and cleaning atmosphere

was so cold out by the pool that i didn't even go out there i really wanted to use the pool and hot tub it was

restaurant and bar on site. pool area looked nice. room nice.

the gym and pool areas

clean and comfortable… big pool for the kids

the pools were warm and we really appreciated the indoor and outdoor pool and hot tub options

kids were running up and down the halls screaming all night

use, including pools (it was too cold to enjoy outdoor pools, but the indoor pool is great), a fitness center,

loved the loft with the two twin beds for the kids with the 1/2 bath

the rooms and kitchen

that the pet fee is $100 non refundable. make it more manageable

the pool was outside and not indoors

the kitchen was well equipped and fully functional for our needs

the kitchen in there

laundry 2$ bucks wash n dry

the laundry area was very nice and clean

the laundry is convenient

breakfast was great

the pool was closed

loved the location, the spacious rooms, the lakefront, and the pool

the kitchenette is a great plus when traveling with a family

dirty microwave and laundry area

and last time staying there … the room wasn’t cleaned right didn’t get any sleep do to kids running up

the outdoor pool looked nice

the parking lot was full both friday and saturday when i came back in the evening

pool and tv

loved how clean the lobby, rooms, bathrooms, pool area

clean, friendly, easy to get to and bar and menu options.

we enjoyed the pool, sitting area and it was very clean

the hotel was clean and modern. parking was great! the location was near tons of resturants.

this hotel was very quiet even with the restaurant and bar downstairs

rooms were nice, very comfortable beds, very clean, breakfast had a decent variety, pool area was nice

window directly faced parking lot, but it can't be helped.

the pool and hot tub were down

pool and spa very clean

convenient location, good parking availability

location to our venue! good value. clean rooms. free breakfast.

the pool is very comfortable too

bed was comfortable, breakfast wasn t bad. good parking and good location. clean and quiet.

front desk personnel, breakfast, room and location were all excellent.

the breakfast was very good and we enjoyed the pool and hot tub.

the vending machine was empty except for hershey bars, cheetos and laundry soap

the vending machines only carried chips and laundry detergent

laundry wasn't working, nor the ice machine

choices, lights out in bathroom, room smelled of curry, noisy, construction workers partying in parking lot

met friends for breakfast, so i can't comment on it

the website shows a pool and associated outside patio that no longer exist.

pool was closed

the time went fast and timing of the year we did not have a chance to take advantage of a pool.

the pool being removed and the need for a building face lift.

the pool needed cleaning

in the room, and our bedding had yellow stains, which were probably not properly removed during laundry

nice resort. they had tons of activities for school age kids.

liked being close to the lake, boat rental, beach, golf. great location!

pool, restaurants, and kids activities

i loved the way it wrapped around the lake and all the activities set up for kids it was nice!

stayed during a winterstorm- staff able to clear and plow the parking area promptly

they stood around in parking lot unmasked, talking and smoking

reasoning behind this, to look at the wifi connection cables

could not get wifi

this motel had a parking lot and nothing else