near the cleaning ladys cart and grab a big armful of discussing dirty towels to take to the laundry room

our room had someone else s dirty laundry on the floor still

couldn t sleep because our room was om the second floor above the laundry room in the machine make very loud

staff very friendly, pool area nice

use wifi or the shower, was there just one night, but the mattress

the pool and hot tub were

pool clean breakfast big variety

guests took over the pool and were drinking heavily which it an inappropriate spot for my 3 year old grand

enjoyed breakfast and the pool the most.

pool clean breakfast big variety

the staff was very nice! the place was clean. breakfast was good! we had no issues!

was excellent; location, parking, staff, room, pool, common areas, breakfast, super clean, comfortable bed

it was clean, quiet and the breakfast was good.

pool looks great, but didn't get a chance to use it, though others looked like they were having a

room was too small spa tub too small..for two pool was only 4'3

we used the amenities for laundry, workouts, etc

missed hot tub by pool.

breakfast was very good and had plenty to choose from. missed the bacon however.

pool should be bigger :)

breakfast was great- cheesy omlettes, bacon, sausages, pancake maker, muffins, cinnamon rolls,

dirty pool area

there is plenty of available parking, even when every room is sold out

love that the pool and hot tub were open

staff was extremely nice the pool area was immaculate and my room was amazing

breakfast was good

only one person working, the front desk, the cleaning and the laundry

wifi needed to be reset, desk chair was peeling

the spa was a little over warm, the pool was cold

more parking area.

wonderful continental breakfast

com pictures show a laundry room for the guests

breakfast was free, it's not like you'll get a gourmet breakfast

very pet friendly

tea bags , no hot food such as eggs, bacon, sausage, and no splenda sugar only regular sugar, pool was very cold

fruit for breakfast would have made it better

had to request dish soap and laundry detergent.

we didn t need to do laundry but if we did there weren t small packets of laundry detergent

no laundry detergent

listing for this did not specify that this had a kitchenette, nor laundry

rooms, kitchenette, laundry in room, had i known, i would have packed differently, brought food, coffee, creamer

the gym and spa is not connected to the main building

wifi was the biggest chief complaint from my kids, the tvs were not working since they run on wifi

place to stay, lots of activities to do horseback riding, swimming, scooters, rock climbing (my kids favorite)

parking was limited . long distance from the room.

of the handicapped parking spaces at bldg #4 were blocked off and we were unable to park near the doors

i would absolutely not recommend staying at this hotel especially with young kids

pool is very small if you plan on using it

nice little gym and breakfast area.

the capacity is 15 people so you can imagine it feels full with 5 kids playing in there

main reason we chose this hotel was because it has a pool for our kids to swim-but literally could fit 6-7

hallways smell funky as there are always laundry and cleaning carts in view

we take our grandkids to lg for 3-4 days every summer

i also liked how we were able to use the gym at the grand geneva included with our stay

wifi was not good - husband has to work and his connection was terrible, there was no bathroom soap

the room had its own kitchen and the staff was so responsive

kids were running up and down the halls screaming all night

indoor pool had way to many kids rough housing and running around, the parents had no control over them that

spa size of lofts size of bathtub view balcony restaurants pools water comfortable beds helpful

pool was cold

very clean resort. pool, games for kids and restaurants connected!

laundry facilities needed change

the housekeeping and laundry doors in the passages were open, housekeeping trolleys left unattended in the

only downside was the lack of an outdoor pool, but they did have a beautiful indoor pool, which i am sure is

not enough parking in the ramp, but again nothing you can do about that

breakfast is included and it is delicious

room was directly next to the laundry room

they had an activity for kids. and the laundry services

the pool area was a nice surprise - we didn't expect to see 3 separate pools

the pool was fantastic with a regular pool, a nice hot tub, and a kid splash pad area - all with nice

parking was great, located close enough to walk to the lake and downtown area

secured our reservation 6 weeks in advance and were placed at the end of the hotel by the laundry department

was in walking distance the staff went above and beyond at one point i couldn't purchase laundry detergent from

upstairs the volume did not work at all disappointing also the laundry dryer made so much noise while dryer

as we were on a road trip, the laundry facilities were much appreciated in the suite

hotel was very good for young kids like game room indoor and outdoor pools

loved the location, the spacious rooms, the lakefront, and the pool

the kitchenette is a great plus when traveling with a family

there are some little things in the pool area that could use some attention but otherwise i thought it was pretty

parking close to room & coffee always available

location to our venue! good value. clean rooms. free breakfast.

the breakfast was very good and we enjoyed the pool and hot tub.

pool was warm

laundry wasn't working, nor the ice machine

the vending machines only carried chips and laundry detergent

the vending machine was empty except for hershey bars, cheetos and laundry soap

breakfast was limited but appropriate for the number of cars in the parking lot

very clean, good breakfast. a very nice place.

breakfast was adequate, pool and spa a nice

convenient location, good parking availability

breakfast could have been available at 5am rather than 6. we had to leave early.

convenience store across the parking lot was handy for gas and snack

the only thing that could make it better would be sausage at breakfast that would be nice.

we would have preferred a walk in shower and more than 1 laundry set.

guest laundry, clean good room for price, friendly

pet friendly; location; breakfast; cleanliness; comfort; staff

there was pet hair on the bathroom floor and the cleanliness was not as clean as i would like

location and pool

there is no laundry bag in the closet for dirty clothes

hot tub in the pool area was not very warm

convenient to shops and restaurants, we enjoyed the fitness center, hot tub and continental breakfast

pool area was great, large and deep enough for swimming plus a very large hot tub area

location, very friendly and helpful staff and a nice variety of food choices for breakfast

the pool and laundry areas could be cleaner

laundry, that's huge when travelling

free laundry, beautiful courtyard

appreciated the free laundry, right next to the workout room

i like the free laundry

the pool was not available.

friendliness of staff, the water and coffee in the lobby, the very comfortable lobby, and the bar and grill

the size of the pool/whirlpool.

close parking

parking is very convenient and loading and unloading is easy

breakfast was okay, and i could had more options and food out

easy, clean, friendly seamless experience, good breakfast

breakfast had enough choices although the mini quiches were barely warm

breakfast was more than adequate

breakfast ended too early.

in the room, and our bedding had yellow stains, which were probably not properly removed during laundry

i wanted to use the gym with my daughter but they said that she had to be 16, she s 13 and very mature, so

however, if needed be more indoor amenities would’ve been nice for younger kids

honored my request to have a room close to the parking lot and on the first floor

property on the lake and you never have to go outside to get to the rooms, indoor pool, gaming, dining bars and

the main restaurant is not actually open but is a 'dinner' section on the bar menu

some pool staff were rude and they did not have a polite attitude

being told at check in of a $100 deposit per night for incidentals like room service etc.

the kids the rooms were spacious and bedding was comfortable staff was friendly and helpful- the bar was nice

room service

more parking would be helpful. we would've loved a continental breakfast and a pool.

easy access to room from parking lot via ramp

smelled. lots of people out in the parking lot at all hours

could not get wifi

reasoning behind this, to look at the wifi connection cables

room across from the laundry was humid. room 117. very damp.

the laundry facilities didn t work even though we called a head and were told they did

pool, & peaceful

wifi wasn't the best.

swimming pool, free breakfast, proximity to baseball fields.

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

of course, the bar lounge right on site is the icing on the cake

the staff were incredibly kind and helpful, and there was even a little breakfast bar for the morning

i went to office and sign said i had to go into the bar to get my key from the intoxicated employee and walk

worn towel and clothes, no breakfast as promise paid for 2 and stay only one because of

the laundry room was close to our room and the machines functioned propery

not knowing there was detergent for the laundry room at the front desk.

bed bug infestation in room 101. hot tub permanently capped off. no laundry facility as stated.

clean nice staff good breakfast

pool htub nice workers cheap compared to others

we were told to put dirty laundry/trash in hallway

the fact i requested laundry to be done and when i went back 24hrs later it was dirty ( this was the evening

they always have blocks for the kids if you want to work out right outside the door ( with big windows)

the breakfast had many options and was delicious

kids could not swing without a parent so it was hot

the restaurant downstairs has a nice selection of quality food for breakfast, lunch and dinner

pool & overall condition.

access the adjoining restaurant for room service

breakfast included

in ll pay extra for breakfast gym in ll no microwaves in room tiny microwave in common area at least have that

laundry services, breakfast, staff is friendly and helpful, matresses, clean

my wife liked the laundry facilities

price laundry facilities location to restaurants free breakfast

this place had on site laundry

place to stay with your pet

location and free parking. room service was excellent.

allowed early check in

the pool/hot tub were fantabulous!

availability of beverages; such as self serving coffee machine etc parking too far

would have liked a sofa/hide a bed. the pool deck was dangerously slippery.

breakfast was great a wide variety

only negative was smelling chlorine at the entrance from pool area that was just off the

the breakfast was not very good, in fact we both skipped it

felt like a little apartment cuz of the full kitchen area

nice place for your pet

the pool needed cleaning

the website shows a pool and associated outside patio that no longer exist.

pool was closed

the time went fast and timing of the year we did not have a chance to take advantage of a pool.

the pool being removed and the need for a building face lift.