spent birthday doing laundry

location and friendly staff. laundry

great location close to everything, had a gym, a pool, and breakfast. can't complain!

robin the bar tender! exceptional!!! customer service!!!!!

wifi easily accessible

wish the laundry was free for guests who are staying for multiple days

reasonable breakfast ud83cudf73 great laundry room

laundry on site is helpful

having laundry facilities was very handy

the breakfast was nice but not out of this world

had an outdoor pool, laundry facilities, and a fitness area

we ended up using the laundry 3 times

comfy bed and pillows, location is great, and having guest laundry is a big plus

for more than 1 night but had to repeatedly ask for laundry bags cups and most normal supplies cleanliness needed

laundry riom out of detergent hallways could have been cleaner shower water strength

having laundry on site was also super helpful and it was

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

nice laundry facility. good location. quiet.

the laundry room is nicely equipped

they do have a laundry mat

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

wifi didn t work.

also, we didn t get room service and needed to ask and get our towels from the front end

the hotel decor was nice, the breakfast bar was good, and the overall atmosphere was nice

the location and pool

was about to do my laundry but they don t have any detergent in washing machine room and dirty

the laundry room and washing machine need a cleaning. didn t want to wash my stuff there.

laundry on-site

laundry were no clean, a lot of noise during in the night, a lady close to our screaming all night,

couldn't get change to use laundry facilities

clean room. gym. laundry facilities. comfortable bed.

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

i would have appreciated an easier to use laundry.

good laundry facilities

the laundry was handy but i wouldn t like to say when the filter on the dryer had last been cleaned

free laundry room for guests and the small kitchen in the kitchen was very nice.

six free machines in the laundry

perfect location; friendly staff; very nice to have laundry facilities available!

the staff were all lovely and the laundry room was really

use of complimentory laundry very useful

hot breakfast which they said the have at check inn no dirty laundry bag in closet no min fridge in room the

negative was there wasn't a hotel laundry

there is no laundry facility

no laundry or fitness facilities

no laundry area

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

the laundry was coin operated vs digital and there was only 1 washer and dryer.

appreciated complimentary laundry soap

it was clean, no bugs, good breakfast!

laundry facilities were provided

need more laundry washers and dryers. one of each is not enough.

breakfast was also amazing

breakfast had lots of variety and was tasty

hot breakfast. plenty of parking. easy in and out.

only issue was the laundry

great hotel! loved the laundry and breakfast.

the laundry wasn't working at first and we had to go to the laundromat once

dirty laundry left in the hallway

smallest pool area i have ever seen at a property, not very inviting at all considering we had kids with us who

good laundry facilities

large kitchen, free laundry, great service, clean and comfy!

very nice gym and compliemntary laundry room access

the laundry on site had modern and free to use machines

loved that there was a complimentary laundry room we could throw our beach stuff in every night

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and restaurant

very nice amenities, large and clean fitness center, restaurant/bar, laundry and great staff.

was great, had laundry facilities and easy uber ride to different sites.

okay gym, good laundry, staff was excellent, breakfast was okay and the room was quiet.

great gym and clean rooms; needed to do a load of laundry and the detergent was complimentary

desk never had quarters for laundry

i was told by the concierge that they did not have a laundry service

the property was clean. the property contained a restaurant , gym , bar and pool (outside)

after checking into the room i called down to ask for a room service menu since i couldn't find one in the room

had parking lot view and air conditioner was very loud

laundry was not just stollen from the 'room entry' key only, but the front desk worker told me that

when a tropical storm soaked us at a game, the front desk even gave us free laundry detergent so we could use

too much shade around the pool area.

swimming pool closed too early at 10 p. m. hot tub closed too early also.

free no-hassle parking

continuously waiting for more food dan coffee there were no washing powder available in the laundry room or at

need more laundry facilities

full service facility, including laundry

nice, large breakfast area on the second floor, plus laundry facilities on the third floor, with small outdoor

a laundry bag in the room after check out

no microwave in the room. no guest laundry room. room was very small. minimal storage space.

also would have loved a laundry facility for our week stay

breakfast was good! variety of food and very clean stations

the breakfasts were great and used the gym and pool everyday

food choices were excellent for a continental breakfast

dirty laundry and coffee cups left in the hall for 2 days

at one point, when i asked about towels for the pool, she made me feel that i should be apologising even for

after meetings the bar served each of us vodka & soda which is one shot for $12

the maintenance, kitchen, bar and cleaning staff were friendly and welcoming

the location, the bay, prompt service, breakfast, happy hour, cleanliness, staff.

laundry was at the end of pier at marina, kinda a pain to make six trips

the girl went to a back laundry room and finally found 2 towels and wash cloths

the shuttle bus to downtown (runs every hour) is a great asset as parking in downtown charleston is

free shuttle to downtown

great spot beautiful view and pool

also laundry facilities would have been nice

but if i had to choice one thing, it would be to have laundry on site inside of the resort

the spa was the best we had ever been to and the pool area and bar were great as well

room service was a little lacking.

we loved everything about the resort, our kids had the time of their lives.

the laundry room was a joke. half of the machines were out of order. staff was rude.

were missed by housekeeping 2 days and we had to find our own quarters for the laundry due to them being out

cleaning and laundry services they need to update de payment system on it.

room was clean lived having a big refrigerator and kitchen appliances,plenty of space in room,laundry available

this was a huge disappointment as we packed in thoughts that we would do laundry on our stay

cost of the laundry

we were charged an unadvertised $75 pet fee for our pomeranian

didn t have breakfast due to covic19.

hotel was super. bar staff was very nice and attentive

parking was convenient in a garage

breakfast and laundry

a microwave and fridge in the room, climate control, comfortable beds, high cleanliness, laundry, breakfast

the room was adequate. breakfast was included. there were laundry facilities.

out of laundry soap

to the beach tons of shopping centres close daily breakfast was great pool area well kept offered laundry service

the laundry room was also a live saver with my 4 month on nephew with us

housekeepers hung around outside our door all day bc the laundry room was there.

if i had to list anything, i would say that a couple more washing machines and dryers in the laundry facilities

laundry room hours extended until 12am.

the gym was tiny

friendly staff, laundry facilities and a better-than-average breakfast make this property a good stay

pool looked dirty

very pet friendly. clean and all amenities that we needed, at a reasonable price.

our group loved the efficiency kitchen and living room area

modern kitchen, well equipped

beds were awful, no laundry mat in house, and no hair dryer in room

nice rooms, clean, good breakfast, and on-site laundry was a bonus

need more laundry appliances, better lighting in kitchen in suites, and slight obstructed view of children in

having to pay for laundry

staff was friendly. rooms are clean, laundry available

i did find a laundry service about 10 minutes from the hotel so all was well

the room was clean, the pool was clean, the laundry facilities were clean.

i loved that they still offered a breakfast, where you pick items to put in to-go bags

was unable to get my playstation to connect to the wifi

no room service

the washer and dryers available with laundry soap at no charge was a nice touch

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

in suite laundry and very clean spacious rooms w fabulous shower.

having laundry facilities in the room

there is a bar with good drinks and selections

comfy bed, nice breakfast, welcoming staff, definitely best of charleston

breakfast had a great variety and was very tasty

breakfast presentation was lovely and the staff from the kitchen was very friendly and

kitchen and bar were only open periodically during the day.

the rooms, both the bar and dining room were very loud, (including the voices of the staff) the choices in food

we had stayed here the day before cruise departure and the hotel had known of our early check in

of the hotel, but if you book during a busy period, just know that the fountain gets a lot of kids, the gelato

very welcoming staff making sure your every need was met from breakfast, wine and cheese in the late afternoon

if we had known our front facing room would be looking onto a crane and our three kids would be awakened early

the only negative was fireplace didnt work. no big deal for us.

i ordered room service which was very expensive and

room service ending at 11 pm

the pool area on the roof was wonderful

our first night there we we excited to order room service and enjoy a great meal together

mph room service was ok, as was club level continental snacks

no laundry service, shower pressure was bad, hot water was iffy, no room service

wifi patchy in my room.

the library bar in the main building was great also

i wish a real breakfast was offered.

pet friendly, dogs barking early morning and dog hair on furiture!

and crying kids whose parents couldn t control and didn t care about other guests

lots of good amenities, breakfast, cheese and wine in evenings and cookies for nightcap

very nice! staff was incredible! food was great! loved the breakfast delivered to the room!

like warm-ups from walmart frozen section, same for other pastries, no hot breakfast options, not kids friendly

breakfast was good, brought to our room as covid is still an issue

we were astonished to find having our laundry done was included in the rate

the kitchen is well equipped and makes an extended stay in charleston extremely convenient

pricey (as is everything in charleston) not great wifi reception which is annoying for travelers outside of

great accommodations since this is a time share facility, with a full kitchen, a full bathroom and a powder

being a historic property, it doesn t have a pool or gym.

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

bed and pillows in bedroom # 1, behind the kitchen

the continental breakfast was superb and the champagne nightcap was a lovely surprise after a long day of

last year we stayed in a room that advertised a working fireplace

the breakfast was offered in a bag to go and so was the happy hour

location. helpful staff. room amenities. laundry facilities.

the bar in the hotel was very cozy and the bartenders did a great job

big rooms, nice pool, nice bar, nice front porch to relax on, key entry to hotel.

no coffee had to wait for bar to open to get coffee.

no room service/restaurant no food selections or not available

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

location of our room.. laundry hampers and large fan directly outside door

did not like that the laundry room was in front of our room

that laundry court needs new wheels

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

restaurant and bar were very good

we did not dine in the roof top restaurant but the bar area was charming

options were not great, too many people who were not staying at hotel were using the rooftop bar making it

didnt like the pet fees

no room service

the bar and restaurant seem like they were taken out of a movie

as a vegetarian, a salad option on the roof top bar would be a great addition

spa was great.

from the staff, to the beautiful room, delicious restaurant, spa etc

i did not have time to check out the spa so i don't know if they had anything else up there

breakfast was fantastic, and the access to laundry was welcome

rats around the pool s bushes were a bit uncomfortable for a woman, but mainly would only hear them later at

pool outside! ?

staff was amazing loved the breakfast happy hour(2 hours) was a bonus!!

john king's bar and grill was a great spot for our family of 6 including young children

great breakfast buffet

you can tell that pets stay at this hotel.

i would have liked morning coffee availability other than room service.

the pool and spa were great

the bar was open from afternoon until 10pm with wine and beer selections and a full open bar from

we really needed laundry. none provided. our room 103 was dark and noisy

in fact, we barely had connection at all; only one corner of the room could accommodate a strong internet

amazing room service by a 4 star restaurant

room service was wrong multiple times

wifi would not work on phone

paid extra for a view of the pool/garden area and the view we had was of the laundry room

was above laundry and most likely hvac area

allowed late check out

we did not get into the heated pool/hot tub but did sit around with our feet in and the garden area is very

the continental breakfast could have been better

the pool was tiny and there was no hot tub

at no point did we get any info about the wifi and i just ended up using the hotspot on my phone

quality of the bar could stand some improvement.

the hotel’s facilities were equally impressive, with the serene and tranquil pool area providing an idyllic

room, 335 opened to the pool

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

property has pay laundry facilities on-site

in the room were excellent, breakfast was included, hot coffee available all day, guest laundry available if

swimming pool, gym and laundry facilities a welcome

that there was a laundry facility

no laundry facilities

it was nice to have a kitchen to start the day with breakfast

the kitchen was wonderful

the kitchen was just like

the wifi information was incorrect so i tried the phone

freezer was leaking over kitchen floor placed a towel under and turned off

changed their breakfast and now do not give any options at all

location and the staff was simply fabulous. the continental breakfast was ridiculously good.

the pool was fun and the restaurant really good

breakfast basket was amazing

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

laundry facilities

common area not lively, small bathrooms with little space, no 'normal' laundry service

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

comfortable room, bed, breakfast, wine tasting/happy hour and while parking is $17 it is in a secure lot behind

light and bright room with high ceilings and gas fireplace

our room had a fireplace, jetted tub and private courtyard which is perfect for a romantic stay

the fireplace in the room was appreciated as the new years eve weather was quite cold

had two rooms (for us and the kids) and our room was very small (kids with two queen beds was enormous)

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

a very functional destination. the excellent laundry was convenient after travelling for a week.

additionally, free use of laundry machines would have been nice

very clean, friendly staff, really nice gym, breakfast included, large rooms.

breakfast help just stood around while guests tried to reach plates and glasses from a higher shelf

the gym was also well equipped for this level of hotel

housekeeping bags of laundry were in full view in another wise pleasant courtyard

lack of historical information. was told we would have a room with a fireplace.

breakfast was very good and the service excellent

the breakfast was

room service.

cost of the laundry and the fact that the laundry consisted of only 2 machines

, great shower, nice breakfast, laundry

little pricey especially with pet fees.

no pet policy so question on survey not relevant to that issue

breakfast, clean rooms, pool

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

furthermore, the laundry facility was closed due to renovation without notification

coins at reception for the laundry

location was very convenient, and i liked that they had a laundry room

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

our room on the second floor was located above the laundry room

no laundry was done

staff, complimentary breakfast and a decent hotel gym made for a comfortable stay

gym and pool also good plus pool area bonus

there was a large patio with places to eat or lounge, with a fire pit, pool and hot tub and a beautiful view

great common spaces, pool, and gym

great common spaces, pool, and gym

drinks at bar were expensive, having to pay for parking.

overlooking river and marina, pool, good food at cafe, comfy beds, shuttle to waterfront, friendly and helpful

on site laundry

shuttle bus to town centre, laundry room was useful

renovation in progress was very inconvenient considering the price. room service was terrible

the coronavirus also still had some things - like the restaurant and room service - shut down

breakfast not included in price

the laundry area was tiny and the wifi was not free

no laundry bags

pool for the kids, location to the marina

had everything we wanted. pool, bar, shuttle,clean and close to downtown.

we loved how the hotel had so much to offer including, restaurant, bar and outdoor amenities

it has a fitnesses center, guest laundry and spacious car parking.

didn't like the fact that although there was a laundry room, there was no detergent available for sale on the

absolutely loved this spot with its few, lovely staff and nice laundry facilities.

laundry facilities were good and there was a gym which my boys used

asked a worker about laundry service and got a very snippy response

room was clean and nicely appointed. laundry facilities were an added bonus.

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

laundry available downstairs also really helped

well equipped,, sunny gym with view of an outdoor pool (here in winter)

breakfast buffet was wonderful

friendly front staff, great gym and laundry room

was comfortable , well appointed, relaxing, coffee and breakfast was very good ,the surrounding (location) was

great breakfast

staff and nice facilities for a family with kids

lots of parking

swimming pool very quiet and clean guest laundry

lack of kitchen pots and pans, coffee pot uncleaned, loose hairs in towels

- excellent complimentary breakfast buffet - nice outdoor pool for the kids

kitchen staff leaves something to be desired

it had free parking

bragged about a breakfast that was cold & picked over, a laundry that was out of order, a shuttle that only runs

no laundry bags no cushions on patio

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

were no bath towels in the room had to ask maybe a laundry issue or housekeeping may have forgot

trash and dirty laundry line the halls

the laundry was not clean, the washing machine was full with hair

i also had a couple of treatments at the spa and the staff there was friendly and knowledgeable

there off season but there was a lot of confusion, nothing clearly stated about when and where my kids could

coffee bar at the boardwalk & the one at sweetgrass was to far a walk

we had a well-stocked kitchenette which we could have used more had we not gone to larger family rooms

in the pool they have only one jacuzzi and all the kids in lol so i didn’t relax in the jacuzzi lol

we loved the location, the view and the pool was great !

in lobby was beautiful and updated, pool was heated and my kids could enjoy it, although it was still a bit cold

bar was nice but for the price needed a little more

restaurants and specifically the pool bar needs to stay open later-watch the timing

our room was near the laundry room in the back building

washer in the laundry service was broken, so no laundry at

ice machines, cost of laundry way out of line.

but no one had access to the laundry room so we had to pack up and move rooms at 11:30 pm

so far, also the young lady in the morning acted like she did not want to give me change for the laundry

after multiple trips to the front desk and back to the laundry room i had finally had enough

i was booked a smoking room and got a non smoking room. a very disappointed

the kitchen area

thick towels. clean bath. the small kitchen.

had a smoking room with no ashtray