the bar was a plus, i didn t get in the pool but it looked really nice

the bar menu when it comes to the alcohol

wifi is perfect

easy parking and friendly staff

breakfast not included

the location and cleanliness. fresh coffee and tea all day. laundry facilities. great staff.

having to pay for parking

pleased, i call to get an early check in, and the young lady i spoke with was very pleasant and very helpful

i have ever seen in sc till now, very clean rooms as same as what we seen, well equiped perfect breakfast, so

wish the parking was better but at the time we stayed

there was a laundry room. it was clean and the room was spacious.

was very friendly, but they had to tend to doing laundry while watching the front desk

the outdoor pool was being worked on and so we could not use or relax around it

the hotel is very outdated and the pool is not open which was not advertised

the pool wasn t open, and it wasn t stated on the website ud83eudd14

no laundry facilities for guests

no shuttle service

it had a bar & restaurant that was very nice. very clean & comfortable.

the pool area...and the area on the way to the pool. i loved that it was clean and relaxing.

offered room service, but i had to go get our food and it was cold and not good

is a guest laundry ($3 per wash load & $3 per dry) you'll have to buy laundry soap in the market downstairs or

the food, cleanliness, parking, amenities, like laundry/pool

kids over run the pool

parking was convenient however, crossing traffic to go to city was a little tricky

the breakfast was fantastic.

laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was

they allowed me to stay after 11 to dry my laundry

you get off the elevator, the hallway smells like a kids' jump zone

wifi would not stay connected long in the room unless you were close to the door

onsite parking

quarter machine in the laundry room

see above comment about laundry room not having quarter machines and neither did the front desk.

they helped me set up my airport shuttle which was complimentary and they coordinated a transfer to the outlet

we requested room service one day that they never sent, but we received towels quickly with a call

the pool closed on a sunny, cloudless, day.

10-15 minute drive to charleston city centre -excellent facilities: gym, pool, free parking, laundry, ice

in and also when i asked for a pillow, i had to go with the reception staff to the back of house (laundry) and

very accommodating to my late arrival and answered all my questions with a smile, i enjoyed doing laundry here

laundry carts were parked in the hallway during the day and night, limiting access

their guest laundry room was on the 2nd floor with 2 washers 1 dryer in a corner

the hotel gym was as disappointing as the pictures. bananas at breakfast would be nice.

the breakfast. we walk to wafer house

breakfast was great

gym

plenty of parking too

no laundry facilities

no guest laundry

charged my card and my husband's card both for the $50 pet fee and having to argue with the manager angela over

room was hot ac kept cutting on and off lots of noise outside in parking lot

only had one complaint, i got a non-smoking room and when i arrived it smelled a lot like cigarettes

i wasn't sure about where the dirty laundry should be placed.

we loved the spacious room, the attractive design, and the laundry facility.

just rain so we couldn't enjoy the pool but not your control!

also, free shuttle from hotel to tanger outlet and surrounding area

i like that it s pet friendly

were people sleeping in their cars, suspicious people wandering the parking lot and people who were taking up

property was booked because it said it had a pool and jacuzzi

was a woman named crystal that worked in the kitchen/bar area

room service never came and cleaned our room never brought us new towels and never took out our

affordable with luxury touches and quick and courteous shuttle to the airport

occasions, i encountered housekeeping staff (males) outside of the hotel side door where the laundry room is

friendly staff, nice hot breakfast, every morning, clean rooms, liked that they had a laundry room for the guest

pool is not heated. no laundry soap

several shady cars and people loitering in the parking lot

that they had a shuttle specifically for airport runs

we needed to use the laundry facilities quickly due to a mishap, but the hotel had no laundry detergent available

laundry items in lobby during checking and

screaming kids in the next room.

love the staff everything was nice and quite can clean me and my kids enjoy our stay the staff was

hot fresh breakfast every morning was awesome

laundry room was difficult to get into, door lock sticks

the ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were

i loved that the shuttle took you anywhere within 5 miles of the hotel

kids were also running through the hallways

the gym was located in building where you had to go outside to access it.

everything was broke. pool was close the entire weekend.

did not like that the bus shuttle did not start running until 6 am

kitchen had everything you could possibly need

the evening reception and hot breakfast buffets were well done

it wasn't a room - it was a suite, with a living room and a kitchenette

laundry room only had one working dryer and no coin machine

the laundry services were not available

very convenient for my golf and it makes it easier to get there on

they even gave me and my girlfriend a free drink at the bar for our troubles

pet policy

has a guest laundry room

laundry room uses a stupid app

we called and requested them a second time, they said that they had to check with the laundry department but

for a family with kids under 5 since the room configuration does not suit it

first morning she was banging on the door at 8:30 and my kids were still sleeping

laundry is located in the gym, which makes impossible to exercise due to the very strong smell of

when i did meet the front desk manager, i was lost for words because i thought she was the laundry attendant

the healthy food selection worked for me, but not my kids

stayed longed to use the facilities because the day we left it was extremely hot & a dip in the pool would've

breakfast was above average and geared towards adult's as well as children

after multiple trips to the front desk and back to the laundry room i had finally had enough

i made my reservation it was booked for a non-smoking room, all they had were smoking rooms available

thick towels. clean bath. the small kitchen.

i was booked a smoking room and got a non smoking room. a very disappointed

am a non smoker and someone was smoking outside or near room,the smell was strong very strong that it came

selection of fresh and quality food for breakfast laundry facility nice, friendly and helpful staff central

there was no bag for our dirty laundry and the elevator was broken so we had to carry all of our luggage down

no laundry facilities a/c is too noisy

slowest elevator ever with some dog pee, laundry mashine didnt work

laundry facility

the laundry only took quarters, couldn't get change

the pool was clean however, it was very cold

it was clean and nice. breakfast was great!

the outside looked clean with good parking.

there was a guys drinking in the parking lot all night and the stood outside my window

only con i really have is that people didn't keep a check on their laundry

small touches like free laundry area, very nice and clean

loved complimentary laundry

loved having a laundry facility

in shower and sink delicious breakfast with several options closet with french doors, shelves, & laundry basket

hope the guest laundry will be up and running soon.

the hotel room fridge froze over too much in the freezer; the wifi signal went out quite often (we were there

in fact, while i was unloading my car, i watched a lady drive around the parking lot and put cat food out in

clean pool

the continental breakfast was great, and free coffee readily available, as well as an awesome pool

no laundry detergent to buy to wash clothes all week. breakfast was cold almost everyday.

laundry service had the dryer inoperative, but there was no information about it so i ended up with

breakfast, very clean and comfortable room, guest laundry was great for us, as we had been on the road a while

caused a panic, also found ants in our suitcases causing us to wash all of our clothes at a coin laundry before

coins were jammed in laundry soap dispenser and staff said it had been that way for while

laundry area had 2 old washer and 2 old dryers

rude staff lady and ran out of towels and quarters to do laundry

but was being worked on the last day of my visit, was a little inconvenient on my day at the pool

would expect, plus a very friendly staff, responding all your needs, carla m was super nice at breakfast, it is

clean, well maintained. nicely outfitted kitchen. good hot breakfast. very comfortable.

location, clean, friendly staff, nice bar area and food was good.

we ordered a coffee at the bar instead it was fine

a lovely pool with little cabanas, a gym, two spacious lobby areas, a putting green, a starbucks, bar and snack

really nice courtyard with the firepit and the pool was nice too

the gym and starbucks located inside

the property is disgusting, trash cans are overfilled laundry is horrible, trash everywhere.

was dripping and the laundry room was nastyish, and only 1 washer & dryer worked

the laundry room was directly below us and we had vibrations in the floor and slamming doors all day

location was ideal, the laundry facilities were convenient and not expensive although not all worked

drug transactions and talking loud about drug sales during my stay with my 4 and 11yr old the laundry facility

rooms were inside, laundry and workout facilities.

limited parking.

the staff were friendly. wifi was fast.

included breakfast was great.

our room was rather small, and we had problems with the wifi.

cookies in the afternoon exceptional laundry facilities were so helpful

clean, comfortable, great staff, laundry facilities on site, which happened to come in handy.

breakfast options were good and different items were offered each morning.

everything. staff, cleanliness, comfort and breakfast

wifi was not working

quiet no bugs nice staff free laundry free hygiene like body wash shampoo conditioner great brand dove

laundry free

could use a good cleaning and my room was in front of the laundry room

and sparkling clean, small kitchen with microwave, gym room, laundry room can be use for free, just bring your

was good and enjoyed all the comforts of home and the laundry facility was very convenient

we arrived we were sent to our room (king size bed) which was dirty and i mean dirty laundry on the floor and

the pool was out of order

room was spacious and had 2 tvs & 2 double beds; the breakfast had lots of choices; there was wi fi available

bad wifi

breakfast was very good and managed excellently

clean an a good deal but the best part was the washers and dryers i was very impressed by their laundry

cheaper laundry facilities

a poor laundry worker was running the front desk during our late arrival and did not know the check in

wished there was more working washers in the laundry room

had to pay for wifi i never went to a hotel and you had to pay for wifi if i'm paying 153 and 100 dollars deposit

i asked for a high floor but was on ground floor by the pool

my daughter enjoyed playing ping pong & swimming in the pool

breakfast, dinner buffett outdoor pool. outdoor fire pit great staff

pool was small and location was shaded by the hotel part of the day

my car was damaged in the parking lot. staff was in helpful

laundry was free! room was clean staff was awesome!

on site laundry room

never do they have towels, my laundry was stolen from the laundry room and they didn't handle it accordingly

laundry facilities were well kept

daily breakfast 6-9, wifi, and onsite laundry center

coin laundry was out of order, along with all of the pop machines

no indoor pool

my daughter was disappointed the pool wasn't open.

i wish the fitness center had weights and towels. that would definitely be appreciated.

also they had a security guard in the parking lot

workers were helpful nutritious breakfast great shower large rooms laundry worked well

coin-laundry facilites are very old fashioned

wish they had free laundry facilities like candlewood but thats my only complaint

do not sell any laundry soap

used the laundry facilities, which did not work and they said they were not responsible

free laundry facilities was very appreciated

laundry room could use an upgrade as i had to wash my clothes twice because the washer kept hanging

free laundry

there was free laundry on site with laundry detergent at the desk for free

outside pool

laundry facilities were in disrepair and the room was dingy with garbage overflowing and lying

laundry was not working, no pool

the laundry carts were lined up in front of my door until after five

we had to walk to building in back to use laundry and get ice

laundry facilities were in open alcove outside hot water was weak, but sufficed slight musty smell

stay away from this hotel i had to carry towels down to the laundry because the shower leaked

we used the laundry room which was very cheap but you did have to pay

it scared my poor kids to death

only thing i would knock is parking on my last night

only 3 different gym equipment and 1 was out of order

, great shower, nice breakfast, laundry

cost of the laundry and the fact that the laundry consisted of only 2 machines

not enough parking!

breakfast was delicious both mornings, parking was ample and shared with the home2 next door

there was plenty of on site parking and a delicious breakfast buffet

breakfast was good. staff very professional.

breakfast had many choices and quality food

beds were comfortable and the breakfast was great.

breakfast could have had more and varied options

breakfast was not much and we really didn't eat at the hotel because of this.

the pool was closed

pool coffee friendly staff great rooms. very quiet would stay in your hotels in the futures

pool opening hours too short freshness & variety of breakfast could be improved

only thing, and it's not a big deal, was you have to notify them if you want room service

easy parking

also, we sincerely appreciate the space to hang up wet laundry rhat cannot go in the dryer

laundry equipment not working and no way to tell when it would be

there was a laundry area as well as a fitness room

couldn t have my room cleaned and i was even told by the front desk there were no laundry supplies because

there were a lot of breakfast choices but we didn't feel the quality was great

fireplace in room was so nice

while the buildings/rooms are dated, every comfort is provided including a working wood-burning fireplace

parking area was pretty much a mud bath, the wifi was not good and the folks above us sounded like

working fireplace, view from room, freedom to roam the grounds, breakfast, and restaurant

were taken by surprise, enjoying the tours, dinner in the restaurant, cocktail and snacks, the pool, breakfast

the laundry room is clean and a good size

i said ok and left for the gym

suite rooms sleep 6 with small kitchen

breakfast could use some tweaking, to use real eggs versus fake omelets and powered scrambled eggs

gym only had free weights and treadmills

he was able to use the laundry facility, grocery store next door, and had his best sleep in a long time

the laundry room was conveniently located and had sufficient equipment

laundry room

very clean and pet friendly!

the front desk staff and kitchen staff in the morning with so friendly and helpful

think your customers should not have to bring their dirty laundry to the front desk and exchange them for clean

didn't know the manner of pymt for laundry services until arrival downstairs and discovered payment was all

onsite laundry took tap to pay which was nice when we had beach stuff to wash

laundry was out of order.

i also liked that the laundry was available at a great cost

dirty, out of towels, no room cleaning, pool out of service, laundry room out of service.

i talk to him about the guy they had staying there that was stealing peoples clothes out of the laundry facility

shower not working-should have checked before booking/laundry dryers not working-wet clothes-had to find a

dirty, cig burns everywhere, no towels and dirty laundry in our room when we arrived

the room's too small, the pool is not open, and the laundry facility is not working correctly

convenient location, laundry facilities, staff was helpful and nice

i just know that you need to replace your linens and your laundry attendant

hot breakfast, laundry on site, close to the person i was in south carolina to visit.

were not comfortable at all, people smoking pot next door, people sleeping on the stairs in the laundry facility

was perfect the room was very clean penelope the breakfast lady was wonderful we came from norfolk va to celebrate

great the room the staff the only problem was we stayed in room 130 which was right next to the laundry and

loud noise early in the morning from the laundry room cleaning carts hitting the wall which is where the head

the coin operated laundry room was a great asset w/wet swimsuits from the pool & strolls on the beach

we really appreciated the guest laundry facility and the extra entrance that was extremely close to our room

was far away from town area, and had a weird smell like old dingy laundry smell

laundry and exercise rooms not open when stated to open.

gym is open

great location, updated hotel, clean rooms, and great breakfast delivered to door.

we were so thankful the pool is open!!!

nice staff, clean room, outdoor pool open

asked for extra towels & wash cloths, was told laundry wasn't done at the moment

needed to do laundry, coin operated machine were there, however i didn't have quarters

properly, the towels were dingy and did not look or smell clean, the outside area had trash and a laundry basket

we could hear the laundry room near by

running multiple companies so when a hotel advertises free wi-fi my expectation is functional wifi, constantly

bed sheets and towels need to smell laundry fresh like that in marriott suites.

great breakfast with real plates, glasses, and silverware (wow), nice fitness and laundry

everything was super clean and everything in the room, gym and laundry worked perfectly

and it was nice to have laundry

love the friendliness, the size of the room, the ability to do a load of laundry!!

had to use a laundry service up the road

laundry machines were expensive @ $3/$3

laundry not working

the breakfast was a good selection they had a waffle maker and easy way to get the mix out for them and

the swimming pool was clean and at the end of a hot day it was comfortably warm

but no one had access to the laundry room so we had to pack up and move rooms at 11:30 pm

the coin guest laundry services: expensive and with only 2 machines

, bathroom floor was not cleaned properly laundry facilities was filthy, no hotel shuttle to

there was a guest laundry room with a washer and drier, but no change machine or detergent available

machines not working properly/another washer needed in visitor laundry area for a hotel this big

no laundry bags

the laundry area was tiny and the wifi was not free

it was very difficult getting our kids bathed with no tub

didn't feel clean being there with kids

good amenities with a bar, restaurant, and a large pool area for kids

our room on the second floor was located above the laundry room

no laundry was done

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

room. staff( jessica). gym

wifi connection was poor

additionally, free use of laundry machines would have been nice

a very functional destination. the excellent laundry was convenient after travelling for a week.

breakfast was great. kitchenette in the room is important when travelling with kids

my kids turn blue

debbie at the front desk gave us the name and number of a late night pizza delivery for my hungry kids at a

and very helpful staff laundry on site big comfortable rooms with all the usual facilities free shuttle in to

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

coins at reception for the laundry

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

furthermore, the laundry facility was closed due to renovation without notification

laundry available downstairs also really helped

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

room was clean and nicely appointed. laundry facilities were an added bonus.

the hot breakfast buffet was great

we were in a room below the gym & were awaken at 3 a.m. with someone dropping the exercise ball.

in the room were excellent, breakfast was included, hot coffee available all day, guest laundry available if

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

also really big fat minus is about laundry room, that only two washing machines and two dryers

property has pay laundry facilities on-site

swimming pool, gym and laundry facilities a welcome

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

didn t really have a kitchen in the suite, no stove or trash bags available.

great common spaces, pool, and gym

not alot, would've been nice to have room service since we stayed three nights

mixed drinks at the bar weren t very good

the hot tub jets didn t work and the pool wasn t the cleanest but was beautiful

shuttle bus to town centre, laundry room was useful

on site laundry

my kids enjoyed the pool

was disappointed no room service didn t know u had to request it and no one told me until i had to call down

- only meant walking across the lower level to another set of elevators to get to the roof bar - great views of

were no bath towels in the room had to ask maybe a laundry issue or housekeeping may have forgot

constant loud noise during the day of the laundry door shutes closing was annoying

no laundry bags no cushions on patio

bragged about a breakfast that was cold & picked over, a laundry that was out of order, a shuttle that only runs

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

swimming pool very quiet and clean guest laundry

offered an included breakfast buffet with several options

decent gym on property and extremely clean everywhere in and out of the building

sumptuous breakfast buffet very clean and quiet rooms very good location, huge parking lot nice design regularly

the younger kids enjoyed the pool, the older kids enjoyed the hot tub in the evening, and the dogs loved that

friendly front staff, great gym and laundry room

beautiful hotel, spacious rooms and the breakfast was good also

rooms were clean, staff were friendly, breakfast was acceptable

features aren t safe for kids such as the microwave position is low and so is the air condition

from the front desk to the kitchen staff, the house keepers everyone was excellent

laundry and ice machine was outside by office

was good, staff were pleasant and helpful nice to have ability to do laundry and have an ice machine in this

you can do laundry bags for the dirt clothes,this will be nice to have in the room and makeup cloths

laundry and garbage bags not replaced as they were used

facility had laundry machine and dryer

laundry facilities were good and there was a gym which my boys used

absolutely loved this spot with its few, lovely staff and nice laundry facilities.

it has a fitnesses center, guest laundry and spacious car parking.

at breakfast were extremely rude and unhelpful the dryer was not working in laundry, one of the elevators was

laundry room out of order the entire time i was there

breakfast was fantastic, and the access to laundry was welcome

nice little pool with tasteful classical music in the background

john king's bar and grill was a great spot for our family of 6 including young children

staff was absolutely exemplary from valets to kitchen staff

manager's cocktail reception was a nice treat, and the young lady tending bar was very helpful

room service was excellent

the size of the gym was a bit small. bikes were always in use so didn t get to use them.

room service was slow( just ordered soup and salad at 2 after the lunch rush)but food was good

was friendly and responsive mini bar well stocked room service was very good bed was very

after returning from dinner, we approached the hotel bar

could of had more laundry soap ; etc

it s always good and clean and has good hot breakfast

someone was always wiping things down and cleanings the guest areas including the parking lot

breakfast exceeded expectations

no. well, maybe the entrance into the parking lot. it was a little hard to get out of.

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

laundry facilities

common area not lively, small bathrooms with little space, no 'normal' laundry service

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

in suite laundry and very clean spacious rooms w fabulous shower.

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

the washer and dryers available with laundry soap at no charge was a nice touch

having laundry facilities in the room

no bar or restaurant

location. helpful staff. room amenities. laundry facilities.

no room service/restaurant no food selections or not available

great location and good facilities with pool and gym.

i prefer a traditional check in lobby but it served its purpose: bare bones

24 hour coffee/tea bar in the lobby for guests

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

kitchen and bar were only open periodically during the day.

charming property, customer-focused staff, exquisite dinner, delicious breakfast.

breakfast had a great variety and was very tasty

no room service

very stylish, delicious breakfast, charcuterie board and wine all included in the price.