staff was friendly. rooms are clean, laundry available

beds were awful, no laundry mat in house, and no hair dryer in room

having to pay for laundry

nice rooms, clean, good breakfast, and on-site laundry was a bonus

need more laundry appliances, better lighting in kitchen in suites, and slight obstructed view of children in

the laundry was not clean, the washing machine was full with hair

kids enjoyed making smores at the fire pit

many of the guests were asking for coffee which should have been located at a coffee bar in the lobby

i hated the little unattended kids in the hottub

despite emailing the hotel twice before our arrival to confirm, all three ev chargers were out of order, which

no microwave in the room. no guest laundry room. room was very small. minimal storage space.

also would have loved a laundry facility for our week stay

not enough handicap parking spaces.

noise by kids who were not being controlled by their families.

nice location, ample parking, good breakfast options, many sundries available

spent birthday doing laundry

location and friendly staff. laundry

lastly, we stayed five days and asked the front desk to have room service come

no room service, i could be wrong though, i didn't look too much into it.

the only bad thing is parking

laundry on site is helpful

reasonable breakfast ud83cudf73 great laundry room

wish the laundry was free for guests who are staying for multiple days

having laundry facilities was very handy

the pool was clean and well kept

amenities, location, dining were good. things to do with kids were great as well.

wild dunes, the boardwalk and pools are great for the kids to run around and play

wild dunes, the boardwalk and pools are great for the kids to run around and play

restaurants and specifically the pool bar needs to stay open later-watch the timing

in lobby was beautiful and updated, pool was heated and my kids could enjoy it, although it was still a bit cold

didn't have a laundry room for guest

right by laundry and woke us up

breakfast and laundry

the room was adequate. breakfast was included. there were laundry facilities.

a microwave and fridge in the room, climate control, comfortable beds, high cleanliness, laundry, breakfast

cost of the laundry

hard to close barn door, made me wonder if kids fingers

the price i thought we would get a more spacious room with a kitchenette

they had amazing breakfast

parking, due to the parking deck being built before hotel.

gym was better than average, it had laundry facilities with free detergent, a beautiful pool, and restaurant

was great, had laundry facilities and easy uber ride to different sites.

okay gym, good laundry, staff was excellent, breakfast was okay and the room was quiet.

very nice amenities, large and clean fitness center, restaurant/bar, laundry and great staff.

great gym and clean rooms; needed to do a load of laundry and the detergent was complimentary

the laundry room was also a live saver with my 4 month on nephew with us

housekeepers hung around outside our door all day bc the laundry room was there.

if i had to list anything, i would say that a couple more washing machines and dryers in the laundry facilities

laundry room hours extended until 12am.

wonderful breakfast, a kitchen in our suite, beautiful!

friendly staff, laundry facilities and a better-than-average breakfast make this property a good stay

small pool with bbq area

large bedroom, the comfortable bed, the ample selection for breakfast and the delicious scrambled

only thing was there were only 2 chairs around the kitchen island and theoretically the room could hold 4-6

the pool area was very nice as well

laundry was not just stollen from the 'room entry' key only, but the front desk worker told me that

when a tropical storm soaked us at a game, the front desk even gave us free laundry detergent so we could use

the coffee bar had a great breakfast

always closed kitchen before we got a chance to get any breakfast, don't know...

did not eat breakfast at facility

i did find a laundry service about 10 minutes from the hotel so all was well

the room was clean, the pool was clean, the laundry facilities were clean.

pool is on the smaller size...

food to offer, many people were asking for food, several trays were empty, i did go into the kitchen room looking

the breakfast was good, though i only ate eggs and

were missed by housekeeping 2 days and we had to find our own quarters for the laundry due to them being out

good breakfast with plenty to choose from. we appreciated the laundry facilities.

cleaning and laundry services they need to update de payment system on it.

my last complaint would be the laundry

the laundry room was a joke. half of the machines were out of order. staff was rude.

comfy bed and pillows, location is great, and having guest laundry is a big plus

laundry riom out of detergent hallways could have been cleaner shower water strength

dryer was broken in laundry room.

the property also had a laundry, which help

had an outdoor pool, laundry facilities, and a fitness area

was about to do my laundry but they don t have any detergent in washing machine room and dirty

snacks, convenient laundry facilities

laundry were no clean, a lot of noise during in the night, a lady close to our screaming all night,

there was no breakfast, laundry room, or fitness room

couldn't get change to use laundry facilities

dirty laundry left in the hallway

only issue was the laundry

the laundry wasn't working at first and we had to go to the laundromat once

great hotel! loved the laundry and breakfast.

eggs, sausage, breads, and an oatmeal bar for my vegan daughter

the laundry room is nicely equipped

nice laundry facility. good location. quiet.

good onsite laundry facilities - 4 washers & 4 dryers, coin operated

they do have a laundry mat

we chose it because of the on sight laundry facilities

no laundry area

no laundry or fitness facilities

there is no laundry facility

hot breakfast which they said the have at check inn no dirty laundry bag in closet no min fridge in room the

our room was across from the staff laundry so it was loud.

need more laundry washers and dryers. one of each is not enough.

laundry facilities were provided

location to the port, food for the super bowl, and shuttle service and parking for the cruise

no parking fees

the pool were greatly updated

cause of covid but they would just leave clean towels for me to put away and not take my trash or laundry daily

i would have appreciated an easier to use laundry.

good laundry facilities

clean room. gym. laundry facilities. comfortable bed.

lack of towels, tp, kleenex, etc. fitness room and laundry room were not working.

the laundry on site had modern and free to use machines

laundry facilities, pool

breakfast,laundry facilities, spacious clean rooms

loved that there was a complimentary laundry room we could throw our beach stuff in every night

the laundry room was awesome clean and easy to use and the small gym looked well-kept and

is under renovation so some facilities such as laundry are not available and there were workmen, cables and

not have to pay for parking, name was wrong on registry took staff 10 times to fix so i could get wifi connection

i love the outdoor area on the second floor; pool and fire.

fitness center also virtually nonexistent as it was under renovation and looked nothing like hotel

great pool. breakfast could be better. friendly staff.

husband and i loved that had a laundry area to wash our clothes

the free laundry. the breakfast. easy checkin, no issues. restaurants within walking distance.

all utensils, pots, pans, dishwasher, upscale bathroom products/ cleaning products and even a laundry basket

use of complimentory laundry very useful

free laundry room for guests and the small kitchen in the kitchen was very nice.

i was told by the concierge that they did not have a laundry service

desk never had quarters for laundry

not that i disliked but they do charge $70 fee for pets which is not mentioned while booking.

beautiful exterior, pool, landscaping, interior well-appointed, soothing to the eyes, clean, etc

everything was great. breakfast was little costly but good.

i also appreciate the fact that there is coin laundry so i can wash and dry everything after a day at the beach

a laundry bag in the room after check out

full service facility, including laundry

juice dispenser was broken on one morning clothes felt damp in our room two washing machines in laundry area

nice, large breakfast area on the second floor, plus laundry facilities on the third floor, with small outdoor

appreciated complimentary laundry soap

the room was clean and had several amenities such as hair dryer, iron, coffee maker, laundry bags, alarm clock

the laundry was coin operated vs digital and there was only 1 washer and dryer.

that they only have laundry on one floor and the cost to wash clothes was $6.00 dollars

were super soft, the staff really were great and helpful, the location was amazing, and the pool was nice and

laundry was at the end of pier at marina, kinda a pain to make six trips

the girl went to a back laundry room and finally found 2 towels and wash cloths

some days, our room service was completed very late.

the candy bar was a hit

did not like that you had to have your room key to enter the pool that was an inconvenience

also laundry facilities would have been nice

but if i had to choice one thing, it would be to have laundry on site inside of the resort

brow adults not watching their kids having money doesn t mean you are a good parent it really ruined our stay

right from the moment we arrived, having been told we were at the right hotel and parking our car ,we were told

no room service (food)

dirty laundry and coffee cups left in the hall for 2 days

room was clean,breakfast was good,2 free drinks a day nicee, pool, great location, beautiful building, nothing

2 rooms, great made to order breakfast option, great customer service especially breezy in the bar area

clean and comfortable, great breakfast and bar food. beautiful view of harbor and pet friendly.

we couldn't enjoy the bar because of drunk

of the hotel, but if you book during a busy period, just know that the fountain gets a lot of kids, the gelato

no onsite bar/dining but at the hotel itself they offered great options for breakfast; wine & charcuterie @ 5

breakfast in the room was a nice, convenient benefit

couldn't log into the free wifi with none of my apple devices

no wifi

no laundry service, shower pressure was bad, hot water was iffy, no room service

wish breakfast had a little more options

i wish a real breakfast was offered.

wifi needs to be updated

champagne upon arrival, bottle water in rooms, cookies an milk before bed, and a continental breakfast

i visited the gym and the two treadmills and elliptical were not working, including the peloton

the pool area on the roof was wonderful

the rooftop pool and restaurant and proximity to the charleston market

the gym needs an upgrade

hotel is fabulous, fantastic location with a lovely roof top bar/pool

experience-champagne at check in,wine&cheese reception,lavish breakfast,comfortable bed&pillows,marble bathroom

everything was superb from valet to front desk to bar staff

lovely breakfast bar with plenty of drinks and a brill afternoon snack and fresh cookies in the evening

was outstanding and room service excellent delivery ,presentation

the breakfast was amazing with the highest mountain of smoked salmon, fresh berries and homemade

we were astonished to find having our laundry done was included in the rate

the full kitchen was a plus as well

the wifi was spotty. you had to be in the right place within the town home for it to work.

kitchen perfect with everything you need

the tv wasn't hooked up to the wifi when we got the room and they got that sorted right away

the rooms, both the bar and dining room were very loud, (including the voices of the staff) the choices in food

nice breakfast but would have liked better bread options eg sourdough

i had drinks at the bar later in the evening

wine and cheese and morning breakfast were both quite nice

breakfast had a great variety and was very tasty

the washer and dryers available with laundry soap at no charge was a nice touch

having laundry facilities in the room

room was incredible, so spacious and amazing facilities - wine fridge, fully equipped kitchen and laundry in

in suite laundry and very clean spacious rooms w fabulous shower.

the kitchen area was very expansive and served us very well

had to go through the laundry room and get so so food which was cold and carry it back to our room which insured

sean (the inn manager) and the two women running things in the kitchen (and throughout the house) were super

there was always water, coffee, tea, lemonade and ice in the kitchen

very nice breakfast. brought to our room each day. just perfect.

lovely garden where we had breakfast and afternoon wine and cheese

paid extra for a view of the pool/garden area and the view we had was of the laundry room

was above laundry and most likely hvac area

there was even a small pool if you go in the summer

packaged breakfast items.

it was great relaxing in the heated jet pool at night

we really needed laundry. none provided. our room 103 was dark and noisy

wifi would not work on phone

excellent customer service from claire and cole! love the location and room service.

fireplace did not work

room service was wrong multiple times

the staff was so helpful in everything that we needed. from front door staff to the bar staff.

no breakfast included. too expensive for no breakfast or other food amenities.

hotel; fantastic location; spacious rooms; friendly staff and great pool area

rooftop pool/hot tub kept kids entertained while parents enjoyed relaxing at rooftop bar with fire-pits

i would have liked morning coffee availability other than room service.

cleaning carts, laundry carts, tables, etc often lined the walls outside our room leading to the elevator which

that laundry court needs new wheels

laundry cart parked at the opening of the 2nd floor elevator could have been placed in an

location of our room.. laundry hampers and large fan directly outside door

did not like that the laundry room was in front of our room

eleve, the rooftop bar/restaurant was a hidden gem

didnt like the pet fees

options were not great, too many people who were not staying at hotel were using the rooftop bar making it

pet friendly, but they charge for it

restaurant and bar were very good

the fireplace in the room was lovely for a cold december night

breakfast was fantastic and sent to your room if you choose, wine and cheese was also a nice

our room had a fireplace which gave it a warm and cozy look

the location is excellent, the fireplace was a bonus, there was a tasty breakfast delivered to our room each

free wine & cheese hour and the option to have your free breakfast brought to your room

room, 335 opened to the pool

downtown location. outdoor pool. coffee shop and bar.

pool is

the pool on the saturday was so busy circa 25 people in it drinking so a waste of

the pool was tiny and there was no hot tub

housekeeping bags of laundry were in full view in another wise pleasant courtyard

breakfast was very good and the service excellent

the breakfast that was included with our stay was amazing

great tea and breakfast in this super charming, well located

exceptional breakfast service

location. helpful staff. room amenities. laundry facilities.

pool and walking distance to everything

rooms were great! no carpet except throw rug.

pet fee $50, parking

i prefer a traditional check in lobby but it served its purpose: bare bones

wifi connection wasn t the best.

in charleston (location is society & king st) courtyard with water fountain is so peaceful the bar and restaurant

very clean, great location the rise coffee bar was excellent room 303, 2 bedroom residence

my kids wanted to swim and anthony turned the heat up in the pool to make

the complimentary breakfast basket was amazing as well

convenient rooftop bar and restaurant overlooking city, as well as a rooftop heated mini pool

had a suite with a loft bedroom, separate living room and full kitchen

no laundry facilities

the wifi information was incorrect so i tried the phone

the kitchen was wonderful

the apartment has limited but sufficient kitchen items for serving breakfast, coffee and snacks

awesome kitchen with everything you would need

the hotel bar is decorated in a mad men style and it welcomed families and singles openly

top bar

is no bottled water in the room when i arrived, but they do offer room service to distribute water at 8 pm

as a vegetarian, a salad option on the roof top bar would be a great addition

service was good. room was nice. shuttle was good.

breakfast was fantastic, and the access to laundry was welcome

the pool was nice, a bit smaller than i expected for the huge hotel they have, but only used it to cool

breakfast facilities were not tidy, and the gym was very small and not so nice

john king's bar and grill was a great spot for our family of 6 including young children

wifi included

also loved having access to laundry in our room

for me and husband to have our own room, and adult son to have him- and a shared living room, kitchen

size, bathroom, no laundry service, spa staff couldn't answer and questions or quote prices said they call my

laundry facilities

laundry shoot inside the room was unlocked and an was an open hole down 7 floors

no microwave, no laundry services, limited cable (few channels, not even basic cable), complimentary bottled

common area not lively, small bathrooms with little space, no 'normal' laundry service

we wanted to purchase laundry detergent and they were out, we needed tto break a $20

swimming pool, gym and laundry facilities a welcome

the laundry facility only had 2 dryers and one was broken

that there was a laundry facility

also really big fat minus is about laundry room, that only two washing machines and two dryers

a little too much kitchen and more room for clothes but we also loved having a great fridge full, kettle and

just stunning and loved the equipped kitchen and washer and dryer

and nice amenities like a kitchen, full size fridge, sofa, amazing bed, and washer and dryer

additionally, free use of laundry machines would have been nice

a very functional destination. the excellent laundry was convenient after travelling for a week.

room was very nice and roomy. breakfast was awesome, and the kids had a lot of fun in the pool.

the gym was also well equipped for this level of hotel

beautiful room with kitchen and living room areas. fabulous shower !

cost of the laundry and the fact that the laundry consisted of only 2 machines

, great shower, nice breakfast, laundry

the breakfast was not very good.

the pool area could be a bit cleaner and i needed to go ask for pool towels each time.

great breakfast selection

the room was comfortable and there were guest laundry rooms(a bonus for us) there was a good variety of foods

was across from laundry room, walls paper thin, vending broken on every floor, and staff was

we were given a room opposite their in-house laundry which runs 24/7 and can be heard through the door

location was very convenient, and i liked that they had a laundry room

furthermore, the laundry facility was closed due to renovation without notification

on site laundry

shuttle bus to town centre, laundry room was useful

also, for the price we paid, breakfast and wifi should have been included

the view from the room was lovely and the pool area is very relaxing

but every time we walked in our room it smelled like mildew and the website stated it offered room service which

location great pool shuttle to downtown great wayerview

didn t really have a kitchen in the suite, no stove or trash bags available.

drinks at bar were expensive, having to pay for parking.

the shuttle was shut down to charleston . the gym was crumby .

nice view of the ashley river, kid-friendly shallow pool, convenient location

our room on the second floor was located above the laundry room

also keep in mind in case you need the laundry you have to have cash, they are not able to do the cash back

no laundry was done

traveled with pets and booked a pet-friendly room and called ahead to make certain the pets would be welcomed

the breakfast was outstanding

no laundry bags

the laundry area was tiny and the wifi was not free

good amenities with a bar, restaurant, and a large pool area for kids

room service after 10pm

pool for the kids, location to the marina

at breakfast were extremely rude and unhelpful the dryer was not working in laundry, one of the elevators was

absolutely loved this spot with its few, lovely staff and nice laundry facilities.

asked a worker about laundry service and got a very snippy response

laundry facilities were good and there was a gym which my boys used

the toilet was running constantly- which my husband fixed rather than wait on them, the dirty laundry bundle

friendly front staff, great gym and laundry room

it's a suite which had a sofa, kitchen and 2 tvs.

nice kitchenette open to a living room area and work desk

no towels in the gym. no towels in the pool area throughout the day.

the room was clean and big, needed a little updating in the kitchen

room was clean and nicely appointed. laundry facilities were an added bonus.

friendly and professional staff, laundry facility clean and the bed was soooooo comfortable. :)

laundry available downstairs also really helped

kids eat free

tried on several occasions to order room service, but both times had to go up to the restaurant and order

swimming pool very quiet and clean guest laundry

plenty of relief area for pet, property even provides poop bags

wifi connection is not evident and user-friendly (no instructions on guest card regarding wifi);

kitchen staff leaves something to be desired

the wifi didn t work properly. there were things that wouldn t load.

constant loud noise during the day of the laundry door shutes closing was annoying

the gym was great for all i needed and the laundry facilities were really convenient and free, which was great

the bath products smelled like sprite- kind of cheap smelling. no laundry bag that i could find.

free laundry was great

no laundry bags no cushions on patio

they should have never been put into rotation and i blame the laundry service workers, however the front desk

problem with the facility is that it seems the cleaning staff used pure bleach to clean and do laundry

no laundry facility

would ve been nice if they had laundry, microwave and a gym at the hotel

no protection (password) for the wifi