24h bar and restaurant

easy parking right outside the hotel

+good location +friendly staff +free parking +clean big room

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

there was plenty of free parking space

pet friendly and nice room

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double

in took a while as the bar was busy ,so we had to wait

close to motorway easy parking hotel attractively decorated good room rate restaurant staff

it was a good location and easy parking.

no swimming pool

have been nice to have a comfortable bar or lounge for drinks, rather than having to sit at a table in the cafe

really comfortable and great design. great breakfast and indoor pool available.

bar was nice

hotel had all the facilities of a city centre spa hotel but at a much lower price

the laundry room was audible

travelled with a dog and the booking said the pet was included - we were charged 20 euros extra on checking

the breakfast in the bar is expensive, compared to other ventas on the way.

wifi is good, bathroom is good, beds were relaxing to sleep on

hotel is pet friendly and pets are

i stayed at the hotel with my two kids i d come to visit, we had breakfast, lunch, and dinner at the hotel

price was ok, free parking

and location is perfect if you are travelling and want to stay 1 night on route, plenty of parking

no bar and no where comfortable to sit to drink a can of beer from a plastic cup - yes, plastic cups

. near motorway, lots of options at the bar in the morning. cheap hotel.

excellent pool

room and bed with spa bath and balcony

wifi codes should be in room.. otherwise nothing

we liked our room with a terrace, nice staff, swimming pool and safe parking

fabulous clean pool area and great pool, good made to order breakfast, friendly staff and good bar and restaurant

handy stopover for sala el tren gigs. nice bar area.

kids menu 15

gym old rooms very dark old depresssing

the city centre prices a little out of the centre the staff are amazing especially paola in the bar incredible

due to covid19 no access to the gym

breakfast, the pools, our junior suite, lunch, dinner, smoothies, mountain biking, dirt buggies,

spa and pool

there were plenty of beds at the pool and its lovely that they one family did have some very loud kids who seemed

hotel, gardens pool and spa

there were plenty of beds at the pool and its lovely that they one family did have some very loud kids who seemed

check in, car parking, laundry service was fast, padel court was awesome

very pet friendly!! they gave the dog a bed two bowls and a mascot sign for the door!

the wifi was average and parking around the hotel is difficult

only thing that was bad for me is that when u call the room service they don t know how to speak english, well

staff, beautiful spacious rooms, nice buffet, lovely indoor pool for the kids and dogs being allowed was amazing

beds are hard self serve laundry near by.

extra payments for parking and pet.

no wifi that i was made aware of

pet friendly

wifi didn't reach to my room properly (furthest room into one side of the hotel) - it kept

buffet breakfast was very

it has an open reception 24h, offers breakfast and has a restaurant for dinner, rooms have some amenities, has

good breakfast

parking excellent and a lovely tapas bar next door

the staff were beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop

friendly, professional bar and restaurant staff and good food,well presented and prepared and excellent wines

bed is comfortable, with daily room service .

tram from bus station or train station leaves you 50 metres from your hotel spacious room lounge bar in hotel

perfect location.lovely bar which serves good tapas.would definitely stay again.

mini bar was empty and no menu for room service was available

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

wifi is

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

wifi connection was very weak during certain parts of the day

never a 4 star hotel, no tea nor coffee making facility, no mini bar nor fridge in room

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

hotel,staff was perfect.family room with kids tent was perfect.

best part was the rooftop pool w view

we ordered room service and when it arrived it was the wrong food, when i rang to explain the guy argued with

roof top pool.

staff at reception and bar spoke english

they only told us it's possible to do it with laundry service

internet wifi connection could be faster

a pool whould be nice to have when outside are 35 degrees. ud83dude0a

great business style hotel. high quality and solid service. good wifi.

there is no spa or pool.

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

was coach loads of school kids on skiing trips when we were there , so meal times were a bit chaotic

the wifi was not included, it was 3 euros/day

for the heavy work they had to perform cleaning the tables and taking away the whole garbage the kids left after

a laundry service is provided but one item costs 5 euros to just iron

breakfast plentiful but the hot food was not very hot

very nice, everything clean, the sauna/pool/gym area is small but functional, it has everything you may need

nice hotel in a good location. room was spacious, nice bar area. wish we had longer!

spacious rooms and a nice breakfast

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

very comprehensive gym. the restaurant was absolutely phenomenal ud83dude0d good parking

evening and lunch (granada is cheaper than other parts of spain) +good place to stay with small kids, the swimming

the wifi was very slow.

full breakfast, pool, roof top bar with granada views topped it off

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

there is no pool, gym or any other sports entertainment

though google shows a picture of a pool, very expensive for what it is, far away from old town, room service is

the terrace with the gym was locked

were given a room that apparently shared a wall with the laundry or utility room

pls improve the wifi service in the room

hotel and great breakfast

the quite terasse with pool on top is nice, also the gym is quite nice.

did not have breakfast, so cannot comment

laundry across from hotel

it is as if ritz carlton opened their south beach pool to public

the wifi was almost non-existent.

in some rooms to improve wifi

room accommodation and so pet friendly supplies for my service dog

pet charge of 20 eur per night even though already contacted them about this when making the

lovely rooftop pool and bar area, great gym and spa, good location- 10 mins walk to the train station, 15/20

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious

the water of the spa was cold.

the pool area small but nice

coin laundry just 2 mins walk away

is great, food very thing close from city center, pharmacy, supermarkets, terrace, pool, great breakfast, clean

manolo at reception and the bar was fantastic - keeping our daughter entertained while we waited to leave for

very good breakfast

wifi password was not provided at check in or in the room

bad wifi and clunky room keys

the location is perfect, the facilities are brilliant, the bar is lovely, the spa is luxurious, the breakfast

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

the staff was great. the hotel is an old palace. breakfast was excellent.

spa is very nice

there are no laundry facilities

office super helpful with all the information about area surrounding and even with our need for laundry service

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

their capacity to do laundry for 7 and deliver it to the door was great

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

the complimentary laundry service was a thoughtful and convenient addition

location, kitchen/laundry-room/gym-room/seminar-rooms

appreciated the laundry facility- so able to wash my travel clothes

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

120e for laundry service for some clothes without informing anything before

pool overcrowded at times and needs someone to oversee

wifi was perfect !!!

was no room service

the outdoor swimming-pool is also great

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

the pet friendly bar was ideal for breakfast and tapas.

clean and well maintained in a great location in the centre of granada, nice reaturant and bar attached to the

the wifi was extremely slow, sometimes not even working.

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

slow wifi

wifi didn't work for us at all which was very frustrating

room service staff was also very polite and helpful

the wifi was really bad

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

the little pool in spa is a huge plus

great design, good location, helpful staff and very good breakfast.

and i don t think i ve had such an amazing breakfast

everything, from the hidden bar to the rooftop

our room was next to the laundry room, bit noisy in the morning

staff very friendly & obliging. roof top terrace bar very good

very clean. good wifi. downtown location. check in staff were excellent and friendly.

excellent wifi

it had a tv and wifi

had a small continental breakfast, but it was adequate for starting the day

wifi is a lie, fail to connect on both devices

breakfast limited

central in the city centre and close to some attractions and the breakfast

poor breakfast options

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

possible at ground level was really nice, being able to order drinks sent up to the terrace from room service

for their customers needs with things like comfortable beds, plush towels, soap in the bathroom, wifi included

the room was nice and clean and the wifi was working well

the wifi doesn t work very well, its slow

wifi didn`t work

wifi is horrible

this wifi is a bit dodgy, i just gave up on it in the end

the wifi wasn t very strong

location , room, laundry service . staff

room perfect,very clean and tidy breakfast good ,

wifi was not great

there was no tea making facilities in room (but room service was very good)

great location and free communal mini bar with pastries and fruit

wifi was shotty

wifi was just too slow

poor wifi.

my room didn't have a good view & the wifi was slow.

the wifi didn't work the first day so we asked to be moved to another room

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

i like in-room service, but i do like more coffee (only one was possible)

we had 3 rooms: a triple room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wonderful staff, great bar downstairs and excellent location

refurbished hotel, nice ambiance, very clean, well located, great wifi, tasty and fresh breakfast

if is something to mentioned the slow wifi but it was not a real problem

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

kitchen equipment sufficient but not great

not provided but a lovely cafe is just across the street, and the kitchen and nearby grocerie walkable stores

i send message via booking to ask about price of laundry, never get respond

do not do your laundry there, it is very expensive and we didn't have the price list in advance

were charmed by the nice pictures of the spa but needed to make reservation and kids nit allowed in the pool,

in front of the hotel there a very nice kids park

bed too hard wifi so slow i didn't bother using it

good location, good wifi, kind staff, large rooms...

the wifi signal was unstable.

friendly staff, location, parking, pet friendly, cheap : ticked all the right boxes to us

wifi network was a working correctly

the free wifi. the free computer. the smiljng accommodating staffs.

the hotel offers many additional services, such as massage, room service, laundry cleaning

price of sending laundry to be done

small nice pool on the roof with the view of granada

room service was also quick and exceeded my expectations of quality

the breakfast was perfect the room service incredible the hamburger was really good

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

location and big, well stocked room with a full kitchen if you wanted to cook in the apartment

the wifi was weak.

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

the restaurant was not open for dinner but they served some of the same menu items in the bar and they were

hotel has the best location, bar none

very centrally located pet friendly hotel

double doors so nice and quiet, good wifi

good wifi and nice breakfast

the staff, the facial treatment, the spa area, highlight is the fresh breakfast

gym and spa were shut

booked an option with breakfast not included, and the spa was closed, so we haven't tried any service

no proper room service -- nothing, not even sandwiches, to be had between 4 and 8 pm

fountains flowing outside and in side . pool warmer .spa jets all working

pool on roof was more of a plunge pool. lovely space but not for swimming.

very good breakfast buffet. nice staff. functioning wifi.

worthy of 4 stars no facilities whatsoever (bar,gym,pool parking) rooms are dated with poor facilities no kettle

rooftop bar and pool is a great plus

location, value, clean, very friendly staff, good wifi

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

we liked that there was a gym, sauna and steam room

there is a gym and sauna. it was good. bed was very confortable

parking onsite ( 19) gym booked for hubby and i for 45min slot

the treadmill in the gym was not plugged in (power cord missing) and the tv was also not setup with no remote

staff without exception from reception to valet parking to room service were of very high levels of professionalism

couldn't get room service at 21:30 although we were told it was open until 22:00

the restaurant and bar areas were also designed with flare and originality

i don't see the reduced fitness facilities as a problem (it's a restored building so limited space for this

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the wifi was awful (even light web use was tough) don t try to work remotely here.

it also has a small gym

the pull out bed was queen size so two smaller kids can fit in well

no soap for sink, choppy wifi

next, the wifi is useless in the rooms

price and location are great. clean comfy and the wifi worked well.

good wifi

friendly staff, good location, wifi, clean room, comfortable bed and good value for money.

no slippers water pressure not enough laundry was a bit expenssive.

gym had no light weights nor cleaning materials

bar and pool (pool is only 90cm deep) perfect for relaxing in the sun

everything else from staff to room service to breakfast to wifi everything was terrible.

we couldn't have 2 rooms next to each other wirh kids

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

very generous room size for two adults and a pull out bed for two kids 5 and 7

the pool was a plus to escape the heat and relax a bit (when kids weren't in it)

no brainer choice if you have kids

given to kids upon check-in

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

they also went the extra mile to get our laundry returned in on the same day

also laundry delivery happened both days before midnight right under our window, which we could hear

gym room could use an upgrade

lots of bars and restaurants within a 5 minute walk

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

were not able to connect to the wifi from our room

great bar staff as well

breakfast was the best we had in 2 weeks of travel in spain

room service didn't change sheets or towels, they didn't put ear pud or toothpaste, it's upon

room, really well equipped and with rooftop bar with views to the alhambra

it would have been nice if there was a pool. the kids were asking for one.

the place was great, the spa awesome and the staff was super friendly

the view from the rooftop bar was exceptional as the sun set over the alhambra it was a wonderful place to have

we would have liked breakfast and perhaps room service

the laundry service was very expensive - make sure to get a quote beforehand

using their laundry service is very expensive.

nice clean room, excellent breakfast, adequate gym.

swimming pool is not for swimming is a small pool but the hotel and the staff are 5star the beds all the

also i would have liked some tea/coffee making facilities in the room - room service is minimum 12eur spend so

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

good room, good wifi

good wifi

fridge, tea making facilities, 2 chairs in the room and good wifi

breakfast was well cooked with a wide range

the royal breakfast was great & also we cherished the hammam + spa area with the pool

hammam and roof bar excellent

everything :) were beautiful and spacious room, friendly staff, lovely spa facility

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

ideal location, rooftop bar excellent and the staff / service were exceptional.

laundry service was very expensive in light of over service costs

there was also laundry service, bathrobes and slippers, which i didn't use though

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

wifi signal not great, pretty much only thing that wasn t excellent.

excellent wifi

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi was excellent

wifi was intermittent in the top room. tv old fashioned.

hotel was super clean and tidy comfortable with excellent hot water and wifi, it s the staff that made the

good wifi, we managed to work a bit

for 5 min, no sound proofing(i can hear everything what is going on in the room next to mine), no room service

wifi is so bad and the room is quite old which does not look like photo and no place to put stuff

safe to lock belongings and great wifi

the wifi was superslow. impossible to use.

mini kitchen in rooms with coffee/tea/fridge

the prices for room service were reasonable

person, and they do not come with water heater/water/coffee/tea (you'll have to order those from room service

best room service prices i've ever seen, a coffee was only 1

2) due to severe stomach illness i asked for extra laundry soap to wash

noise very much also the noise from the hotel service staff was loud as our room was beside the laundry area or

iron (only paid laundry service which is not really an option if you'd like to iron a shirt in the morning), no

we were told to give clothes for laundry which can be expensive

but don't have a iron for lend to anyone, when i asked one, the front desk said to send to the laundry services

i used a bay around the back which was reserved for bikes bar 8 to 11 weekdays

near tapas bar and in heart of el centro.

there was no closet with doors in my room, just a bar with hangers.

wifi spotty

bar should stay open later than 10 pm, i was shocked to find closed at 10

kathy was helpful in many ways: she gave us directions, tips about the alhambra, sent out our laundry and had

helpful in tending our needs especially for an early check in and advising us where to do our laundry nearby

we required laundry service and it was done by the bag for 15

appreciated the mini-fridge, elevator and able to have prompt laundry service(for small fee)

could hear everything, cleaners in the morning, nextdoors shower, to laundry guy at night

location close to loads bars and restaurant, great bar staff in hotel bar and hotel staff very

comfortable bed and good wifi

the hot water, water pressure and wifi are more than adequate

we ate in the bar restaurant which was lovely and the special dishes were very well priced

wifi reception in the room (at the reception the signal was ok, maybe it was only my room)

was clean and good facilities apart from wifi

the wifi was no good - very slow, kept cutting out, 1-2 bars when it was not cutting out

wifi worked well too

wifi connection worked but with some strange issues, such as it didn't allow connection via our vpn

wifi seems to be restricted which made it difficult for downloads to help with planing the next