nice decor, lift up to floor good air-con, helpful friendly staff, lovely restaurant onsite, parking directly

it was a good location and easy parking.

pet friendly and nice room

being in a local hotel bar was really entertaining the staff were also very good not much english but very

we stayed for 1 night in a family room, which was very convenient with 2 small kids, as opposed to 2 double

easy parking right outside the hotel

24h bar and restaurant

bar service man was talking all throughout the night and disturbed our sleep as we could hear it on

and comfortable with plenty of free parking and excellent attached restaurant

helpful staff and the convenience of a bar open all hours

no swimming pool

have been nice to have a comfortable bar or lounge for drinks, rather than having to sit at a table in the cafe

really comfortable and great design. great breakfast and indoor pool available.

bar was nice

hotel had all the facilities of a city centre spa hotel but at a much lower price

great wifi

the city centre prices a little out of the centre the staff are amazing especially paola in the bar incredible

pay; swimming pool very nice, free parking in the basement; cleaning every day; good breakfast; gym a little

great restaurant and pool on site!

the restaurant and the pool were nice and the staff really

the laundry room was audible

hotel is pet friendly and pets are

easy parking as the hotel is next to the highway

food and drink available 24 hours. pet friendly.

the breakfast in the bar is expensive, compared to other ventas on the way.

price was ok, free parking

. near motorway, lots of options at the bar in the morning. cheap hotel.

parking, easy access if travelling through, mountain view from window

no bar and no where comfortable to sit to drink a can of beer from a plastic cup - yes, plastic cups

there was plenty of parking and there was also a fuel station

), good wifi, great bar and food, really nice and spacious rooms and showers, and very hospitable and

also had some options for kids

location, plenty of parking, rooms are well equipped, nice swimming pool

bright rooms, great food, friendly staff, only a few mins detour from motorway but really quiet, parking in

fabulous clean pool area and great pool, good made to order breakfast, friendly staff and good bar and restaurant

beds are hard self serve laundry near by.

small gym was on site to use, although could not be used until 10am

with different options, as well for tea next to the reception desk with places covered with wifi for guests to

the lobby, parking and wifi facilities.

near bus stop and alsa station, wifi signal is very excellent.

check in, car parking, laundry service was fast, padel court was awesome

the offer for different pillows and room service was great idea

pools and kids club facilities also room service!

the wifi was a little not stable

facilities are good and the kids love the pools

this is logical choice. the breakfast was good. location is close to modern and touristic city.

good breakfast

the staff were beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop

the restaurant and bar being open later…excellent value

beyond helpful, the room was lovely, the breakfast was excellent, and to top it off, the rooftop pool was

the size of the room and wifi were ok.

lovely bar with brilliant tapas free with every drink and nice restaurant menu

good hotel in prime location with a nice bar and terrace.

breakfast was very varied and hearty, and the wifi signal was excellent in all areas

lots of bars/cafes close by

cosy, intimate restaurant and bar areas

wifi connection was very weak during certain parts of the day

there was no room service, and mini bar in the room. no tea or coffee machine in the room.

bathroom was excellent,the room was large,the drinks in the bar were very competitive with other bars and

wifi is

smell from the drains in the bathroom, outdated furniture, and ready poor wifi signal

secondly , there is a bar in the hotel , so it is not like the hotel has limited space

they only told us it's possible to do it with laundry service

room service were fast to respond and quality of food was lovely

extremely clean. allowed early check in, free of cost. very cooperative staff

hotel, room, restaurant, bar, and room service are truly incredible

friendly staff, great location and with secure parking. comfortable room with first class wifi.

room was so noisy early morning, with cleaners and laundry workers outside my window moving bins etc

wifi was excellent

single beds were forced in one room, no room to walk for 2 adults and 2 kids

even gave us back toys the kids left in the first room

the wifi was not included, it was 3 euros/day

very nice rooftop pool and spa facilities

staff clean room nice facilities small gym spa circuit was lovely and massage so good breakfast was nice big

small gym

gym is poor (few machines and very warm)

spa was out of action which was a shame we couldn t relax after a long day of walking

a laundry service is provided but one item costs 5 euros to just iron

spa pool is the only thing that is opened and i used

spa ok

the room was sufficiently large and the bed was comfortable, the breakfast and dinner buffet was just perfect

the gym is run down and for anyone who does serious training clearly not ideal

was extremely grumpy, unwilling to help- god he must have had a hard time at home bringing his laundry to work

bar staff gave us a huge jug of hot water to make drinks in our room

everything was great! the hotel is nice, clean, has a small swimming pool with free towels.

could only get room service tea or coffee in the morning ( extra cost) or pay for the breakfast

room is very comfortable, the staff are very nice the room service is good, you can have the breakfast without

people in the

wifi connection sucks

the indoor pool is part of the spa and is not included in the hotel prices

lovely rooftop pool and bar area, great gym and spa, good location- 10 mins walk to the train station, 15/20

i loved the affordable and prompt room service, the clean and modern rooms, the comfy bed, and the spacious

coin laundry just 2 mins walk away

room, great breakfast, great garage for my motorbike, but most of all the people

card that controls the power to be left in while you are out to achieve this, but anything from a gym membership

its breakfast self-service is fantastic

wifi password was not provided at check in or in the room

laundry across from hotel

great location, comfortable beds, big room and bathroom, lovely bar on the rooftop

the wifi was almost non-existent.

wifi signal was fine

also antonio in roof bar was great

also the ambient sound in the bathroom sounded like there were a laundry room nearby

there is a self service laundry behind the hotel, how convenient

there is no pool, gym or any other sports entertainment

the place is clean, has a gym, and a sun room

for a 4 star hotel the breakfast was quite poor and the wifi was rubbish.

were given a room that apparently shared a wall with the laundry or utility room

the size of the room, the spa in the room and general cleanliness

wifi for some reason didn't work with my laptop, the receptionist said the wifi not supposed to

to find, has underground parking, clean and bright, well designed rooms, good wifi

room, great breakfast (cold and warm) and car parking nearby city center for very good price

120e for laundry service for some clothes without informing anything before

i had some problems with wifi in the morning i left.

pool overcrowded at times and needs someone to oversee

cheaper parking and wifi not good in the room although good in communal areas

is me struggling to find bad points: the wifi was a bit weak and the bathroom floor was slippery (tbh we did

their capacity to do laundry for 7 and deliver it to the door was great

there are no laundry facilities

yes, there was a washer and there were kitchen things, but there was no laundry detergent and no kitchen basics

office super helpful with all the information about area surrounding and even with our need for laundry service

stains of blood, wine, hair dye, shoe dye or similar, the hotel will charge the extra cost of the laundry service

the incense in the lobby was quite strong. wifi in the basement rooms did not work.

the internet wifi was very slow or not working 2) the noise from the construction site in the hotel was very

room could have been nicer ( ps i produce hand made rugs and it was not one of mine :) the mini bar was not

did not like the 10 euro charge for a small bar of chocolate that we thought was complimentary we also did not

the spa was amazing

facilities like the kitchen, daily room cleaning, laundry room, and balcony spaces are all great bonuses, as

the complimentary laundry service was a thoughtful and convenient addition

appreciated the laundry facility- so able to wash my travel clothes

location, kitchen/laundry-room/gym-room/seminar-rooms

full kitchen on the main floor, and a very fancy lounge to hang out downstairs, there was even a gym and weight

was a noise of a washing machine that started working, probably the room we stayed is near some laundry or

warm the room * no hair dryer (but it was delivered after asking for several times) * what is wifi password

room service staff was also very polite and helpful

the wifi was really bad

slow wifi

laundry charge was very high.

no iron in the room and when i asked for one i was told it can only be used as part of hotel's laundry service

wifi.

room service

the pet friendly bar was ideal for breakfast and tapas.

is no swimming pool and the laundry prices are way too high (3 times what we have seen in sevilla, jerez and

choice of room service was poor

breakfast was excellent

most appreciated was the gifts of fresh bottles of water every evening when room service came to offer a turn

breakfast is delicious and varied, and the facilities from the pool to the spa offer a

they even offer laundry services, which we needed

having laundry service in the hotel was a welcome, and much needed, surprise

gorgeous room with a balcony, strong wifi and good shower facilities

wifi bit slow

wifi was not working. the breakfast was very simple. i missed vegetables.

our room was next to the laundry room, bit noisy in the morning

very clean. good wifi. downtown location. check in staff were excellent and friendly.

), air-conditioning, wifi, flat tv-set, lift, electronic safe and - which i particularly liked - a small fridge

wifi goes on and off a lot!

excellent in room wifi

had a small continental breakfast, but it was adequate for starting the day

central in the city centre and close to some attractions and the breakfast

breakfast offered there for a price

wifi as advertised also no bar open as advertised because there were not many guests the food was

breakfast is good and personnel good

location , room, laundry service . staff

breakfast was lovely too

they let us have late check out with no extra!

wifi could definitively be faster; and bed covers could be a big thicker so that one can sleep with

free wifi and mini bar (no

there were bags of dirty laundry all over the hallways, which made the whole place seem dirty

wifi does not work well, when i was booking it said they have bathtub but there was only shower

comfortable bed an bedding . early check-in and late check out

we had to go back later for better explanation around wifi password and other things

not located in the attractive center but still ok, accessible by walk. has wifi.

the wifi doesn t work very well, its slow

the wifi wasn t very strong

this wifi is a bit dodgy, i just gave up on it in the end

wifi didn`t work

weak signal for wifi

only reason we dropped one star was because the very modern electric stove top and laundry machine with digital

laundry machine and the shower

bed is hard noise mainly from neighboring guests no place to dry laundry despite having a washing machine

wifi was a bit slow at times.

room was comfortable including bathroom and kitchen

excellent wifi

wifi was shotty

wifi was just too slow

perfect for my one night stay. wifi was choppy but other than that great hotel and location!

wifi really slow. no bath tub. no leisure facilities.

staff, clean, good location, comfortable bed, nice toilet, good wifi, good price, quiet

good location, good wifi, kind staff, large rooms...

the wifi signal was unstable.

they give us early check in

wifi network was a working correctly

the wifi was really not good, very intermittent .

the breakfast was exquisite, and we got it in a basket as a room service

we had 3 rooms: a ‘triple’ room, has a sofa bed perfect for 2 kids and separate large double bedroom, and

wonderful staff, great bar downstairs and excellent location

the wine bar adjacent reception is a great place to stop before dinner for a glass of wine and tapa

parking garage attached to the hotel, no room service

pool was much smaller than we thought so only the kids got to use it

pool or gym

early check in

rooftop bar and pool is a great plus

the building has lots of souvenir shops, mom and pop restaurants, small grocery stores, and a laundry mat where

no laundry facilities in suite

since we were travelling with 2 kids, we faced trouble the first day with no hot water available for more than

loved it! kitchen and 2 balconies in our premier suite.

wifi in my room didn't work, however i did get to change rooms the next day and all was fine from

do not do your laundry there, it is very expensive and we didn't have the price list in advance

i send message via booking to ask about price of laundry, never get respond

the spa hotel is quiet and situated in a nice area

in front of the hotel there a very nice kids park

location in town 10 minutes walk to the centre car park the spa was great staff where very helpful and the room

very centrally located pet friendly hotel

comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all nh

room service did not provide fresh new towels or any slippers which we had to request for on return

good room service

central location, very nice interiors, warm staff, excellent breakfast, strong wifi, very clean.

full amenities of qualities, excellent room service every evening remake bed and chocolates with a courtesy note

have time to give us a city map, etc) and very unfriendly when trying to accommodate the kids in our room

the restaurant and bar areas were also designed with flare and originality

no valet for parking, no bellboy, dated rooms, no spa or pool (although i can understand for a european hotel

wifi not good

you have to pay $8 euro to use the gym and it smells of the chlorine from the jacuzzis

nice spa with a hot tub, sauna and pool

bar prices very reasonable

we did not use the spa or gym so we cannot say, but remember that the spa is not included and this time was

gym didn't open till 10am and closed at 9pm- not convenient hours

the view of the apartments with laundry wasn t the best but since we were out all day it wasn t a big

junior suite was excellent for kids. lovely staff. beautiful buildings.

good gym, nice view to the cathedral

good and free wifi

great little gym sauna and steam rooms

price of sending laundry to be done

the hotel offers many additional services, such as massage, room service, laundry cleaning

hotel hosted family functions which meant that sometimes the communal areas had overexcited kids running around

friendly front office staff. accepted early check in.

gym needs updating, avoid the mini bar (expensive), and the pool is rather small, usually busy

no soap for sink, choppy wifi

good wifi

- good price - perfect location to explore the city - clean - good wifi - modern room

next, the wifi is useless in the rooms

no wifi in the rooms, although is advertised everywhere.

they also went the extra mile to get our laundry returned in on the same day

nice and kind staff good location which is easy to access to the historical site good laundry and vallet parking

also laundry delivery happened both days before midnight right under our window, which we could hear

wifi works well

room service, no plug in the bathroom sink, no minibar, missing 'free' toiletries

they also arranged a same day laundry turnaround at reasonable prices

noisy and it would have been nice if the front desk could have helped me find a laundromat to do laundry

the pull out bed was queen size so two smaller kids can fit in well

the wifi was awful (even light web use was tough) don t try to work remotely here.

traveled with my husband, 3 kids and 2 parents

no frills , no coffee in the room, no paper tissues, no bath rope, not even a laundry bag

or anything else as staff rarely seem to wander into the restaurant (always had to go to kitchen to find

the pool was great on a scorching hot day

no brainer choice if you have kids

given to kids upon check-in

the place was great, the spa awesome and the staff was super friendly

the wifi was pretty spotty (i

room service food was terrible.

you can get room service from the restaurant next door, kitchen closes at 10

terrace bar was only open thursday-sunday, our night was a monday, did not spoil things though

no slippers water pressure not enough laundry was a bit expenssive.

everything was great - the staff, food, the room. i loved the bar on the roof too!

was amazing gym was great roof top terrace had beautiful view of the city staff was very kind and helpful room

good breakfast and serviceable gym

room lighting (according to kids).

i also used the laundry service and apparently they lost the paper i've given them and do only laundry to my

room service if you order food, good breakfast, cost 20 euro per person if not included in the

location, very comfortable bed, the level is great and really worth it, staff is very nice and breakfast lovely

wifi was not with optimal speed - gym is really small - however you can train there on one machine

air conditioning only served adult bed-- kids area was warm because there was no additional air conditioner

clean room with great room service and little touches

the breakfast had a wide variety of options and was delicious, and the rooftop bar was out of this world

the gym and spa facilities are a bit small but very nice

good to chill out after a long day but would not be good if busy, plus a sauna and small gym

room service fees are expensive.

no facilities such as iron or laundry service, the room fridge was not working and no kettle to make tea

breakfast was stone cold every day even when the eggs & bacon just came from kitchen all cold also bread &

breakfast was well cooked with a wide range

wifi works well

good room, good wifi

using their laundry service is very expensive.

the laundry service was very expensive - make sure to get a quote beforehand

we missed an important basketball game and our kids could not watch tv

very nice rooftop with swimming pool

cafe was never open and there were no tea or coffee facilities in the room and no room service

there was also laundry service, bathrobes and slippers, which i didn't use though

laundry service was very expensive in light of over service costs

very clean, good water pressure, decent wifi, nice buffet breakfast, central to the old town.

was superb rooms spacious and very clean and ready for an early check in breakfast was excellent car park was

wifi was very good

no coffee in the hotel and no laundry facilities.

the laundry service that we desperately needed wasn't working

location great ,nice interior ,desk allowed us to get local laundry picked up .

wifi was excellent

wifi is not well in the top floor , hope it can be improved in the future