wish the breakfast was a little better and the pool was heated

think that the $35 pet fee per night is too high

wifi was scetchy in our room for some reason.

the kids liked the pool

connected covered garage parking for free, which we appreciated as a hail storm came through

didn t include breakfast in price and understaffed. reception had to help with laundry.

staff, cleanliness and amenities like breakfast, internet, laundry and an outdoor pool for that price

channel guide, questions when i asked where the laundry room was and covered parking would be

laundry machines on site

breakfast wasn't great

no laundry facilities and no continental breakfast made traveling with kids in sports difficult.

plus it was quite even with the event going on and all the kids running around

should have a mini bar and snacks in the room. helps if you need.

hating not knowing the wifi cost, with the price of the room.

the bar and grill had good food and strong drinks

room service menu

no bathroom by gym or pool. weird construction?

like that the facility had a gym and a bar

i was double charged for one room service order

room service the food was very good

very clean and comfortable room. staff allowed late check out due to our attending a funeral

from hotel employee in the breakfast area, the gentleman who delivered room service, to the front desk service

2 complimentary beverages at the bar and the breakfast buffet!

we wanted to close the family, but having the pool access daily made to our refer breakfast were wonderful

olds running all over the place knocking on doors and running and there coach/parents were at the bar allowing

friendly staff, easy to get to, clean room, convenient laundry facility

they have laundry room. very convenient.

is a very family friendly hotel, with breakfast included, and the convenience of a guest laundry room

very clean facility staff very friendly pool extra clean breakfast was great

such a comfortable bed, very clean all over the hotel, and the breakfast was great!

it was inconvenient to have to bring down dirty laundry to replace it with new ones and trash stacked

complimentary laundry detergent is great also

was great, comfy bed, laundry in room was nice and the kitchen had everything you would need to cook meals

that the amenities, especially if someone stayed several days or more to have the full suite & laundry services

loved having in- room laundry and a full kitchen

the location of the room it was next to the laundry room and the stairs

check in was easy and the ice and laundry facilities are easily accessible

had to pay for parking. breakfast was not included in the room price

for parking

microwave house keeping was below average paying to park is flat out greedy lobby bar should be open

the staff was extremely helpful and nice. there was guest laundry.

he enjoyed the pool and i loved the jacuzzi

com says pet friendly

i love the convenience of having a bar and restaurant

how clean and friendly the staff was minus one waitress at the bar she was rude

very clean, quiet and a good price! we appreciated the laundry.

laundry facilities came in handy

we were on the top floor which is very hot in the hallways (laundry is in the top floor for

very convenient for me to have ev charging stations in the parking lot

room space, coffee/cocoa machine, evian water available - good but limited selection, free parking

enjoyed the breakfast and the laundry facilities

only one washer and dryer in the laundry facility

parking lot was a mess from the heavy snow

very modern and clean. breakfast was nice.

there is a small fridge and a kitchen like

courtyard was a bonus for relaxing. laundry was a plus. staff made this stay enjoyable

my stay was was a getaway-as a mom of 4 kids and a school social worker during one of the toughest school years

staff was outstanding. location is fine. wifi was speedy.

would have been nice to know ahead of time that the pool was closed for maintenance

pool and gym closure were not listed on the site

i wish that it had laundry facilities and a jacuzzi

the staff was friendly, the breakfast was good with plenty of options, and the pool was clean and enjoyable

the staff was so nice and friendly. the breakfast was great and it was so clean

did not have breakfast

newly renovated and very nice staff. breakfast was wonderful.

the gravel around the pool. ouchy!

kids enjoyed the pool

may have had a pet prior to our arrival and smelled a mixture of cleaning products and prior pet

pool was great but the spa was small and not very hot

from staff, to rooms to breakfast; one of the best we have stayed at

had to pay to do laundry

the laundry facitily had a defective dryer however they quickly refunded and i believe they were fast

air conditioning, wifi, and laundry all worked well

full size ice box and laundry was nicest i've seen

laundry facilities were very clean as well

they had the laundry room though one washing machine and one dryer.

wifi was broke when we arrived

hotel is extremely pet friendly and that was a change compared to many other hotels i've been to

pool

the morning we were leaving, they had a foam party across the street for kids

was next to guest laundry

the property is well maintained and it has many amenities-pool, fitness room, laundry, outdoor seating areas,

i arrived on a friday, the kitchen stove top was filthy

the breakfast service was a plus with good food choices

very nice, kids loved the pool and we did as well.

nice gym with free weights, bench, cable machine, treadmills, elliptical and rowing machine

drinks at the verbena bar were excellent

pet fee was way more than what i booked

breakfast average, staff very friendly. pool was nice. kitchen was nice.

since i was close to family i didn t need the kitchen areas of the room

it had a small kitchen supplied with pans and dishes which in very handy during the thanksgiving holiday

a little bit more variety at breakfast like scrambled eggs instead of boiled eggs.

they have a pool and exercise room (room open 24/7) and ice/laundry room on each floor with access via your

of a spike in cement bar to stop car when parking, car was severely damaged

parking lot is irregular

small area with all concrete/glass walls created such a brutal attack on the senses when a lot of kids were

kids running and jumping through the hallways unsupervised make alot of noise til after 11 pm,

morning breakfast was very good with good

the breakfast was hot and yummy

a little short on parking.

great location close to restaurants. plenty of free parking. quiet.

chicken sausage at breakfast was awful!

laundry availability

they stuck us in a room right by laundry and so it was extra noisy and the hot water would go cold when laundry

we were moved to a room intended as a staff rest room, adjacent to the hotel laundry, with very noisy laundry

minimal facilities wifi marginal

decent wifi speed and cable channel selection

th breakfast is excellent, congratulations the room very clean and comfortable.

we leave for work at 5:15am and the breakfast or coffee isn't out until 6am.

the gym, pool, room amenities and bed comfort were all appreciated

very clean. nice gym. helpful staff.

no towels in pool area pool door lock malfunctioning

the man making breakfast was great

clean, modern, comfortable, free parking and breakfast

well designed! loved the kitchenette! staff was great!!

parking lot- allll the way to the back.

clean, modern, comfortable, free parking and breakfast

we did use their laundry services and that was nice

their pet rates were very very reasonable, guest laundry services were free of charge

full kitchen and very helpful staff made me wish i was staying longer

we were on a trip with kids and we wanted a

if i had to find one thing, it would be parking.

this was a really great room for the price. a full fridge and kitchen was a huge surprise.

kitchenette in room but nothing provided to be able to use it

great location, comfortable bed, kitchen and full sized fridge, friendly staff at check in

great wifi

comfortable, cozy, parking

free laundry. room was very modern and sleek. front desk people were great as well

free laundry facilities (bring your own laundry detergent) very clean room

in the laundry room

room was big, very clean and well equipped. free guest laundry was much appreciated.

rooms were great, free laundry is a nice perk too.

breakfast options and free laundry!!

hotel/ room/ laundry room/ main lounge are all very clean

you have to take out your own trash and dirty laundry and put it in the hallway which smells really bad

breakfast is provided (including rice!) no coins needed for laundry.

free laundry facility and gym

thought there was hot free brkfst but it was not. guest laundry was in different building!

the laundry was closed while we were there but that was no big deal.

guest laundry was unavailable and did not have prior notice but otherwise it was a very pleasant stay and

it was much nicer than i had anticipated. i enjoyed the bar and restaurant.

the parking was a little sparse and felt a bit run down, but we had no actual problems.

gave us 5 top sheets and 2 queen pillow cases (we had a king) they never came to get the dirty laundry from our

newer property, had guest laundry facilities.

there were so many unattended kids running all around the hotel we got run into multiple times

pool wasn t heated so it was a little cold but nothing too bad

i had milk for my kids and it was a struggle to keep turning the fridge on to keep the milk cold

i was told i could not eat breakfast in the room and upon departure the laundry clerk took my trash out of

laundry lying around the wet

laundry was broke front lady is rude more interested in what's on the computer than connection with

housekeeping and laundry attendances they are always organized & ready to help you with all your needs

laundry room was just a washer and dryer in hallway

had issue connecting to wifi on my tablet

parking wasn't amazing and turning into property wasn't very suitable

rooms food pool hot tub

parking lot was small and very littered with garbage and cement curbs were all broken up everywhere

i liked the elevator and the indoor pool

95 to be able to load money on to do laundry

not having to use card to do laundry....parking security

also, they did not have laundry detergent but charged pretty high amounts for laundry facilities

i like that there was laundry available and many vending machines

asked if there was a laundry room and the person behind the desk pointed me in the direction of where it was

of renovations, daytime painting in laundry room, no signs workers directly across room verbally abusing on

pool was green and the rooms smelled like a musty laundry room

the ice machine on our floor didn t work and the laundry facility was down as well

more breakfast options.

outside pool kids wanted to swim but it rained..

the free laundry is great.and the kitchen.with a full size fridge

the free laundry room was great

kitchenette. the bed was super comfortable! neat and tidy room.

loved having a kitchen in room and had we stayed longer i would have used it

the free laundry is great.and the kitchen.with a full size fridge

pool was not heated very cold

breakfast and pool were awesome

pool was clean and supplied with towels for our use

staff was friendly and breakfast was good

breakfast was excellent and fresh and a nice touch on our last day was the bacon

the tvs and kitchen appliances were out dated. tvs need more options to go with the wifi.

the shower, room table / desk, good lighting first floor location close to laundryvendingoffice

the laundry room

chopped up parking lot

room service having to use the same washcloth on my face for the entire trip because they didn't

checking in, i'd inquired about late check-out, as my next day flight was close to 4 pm, and clerk told me to

laundry is dirty

easy check in, close to room parking, laundry facilities.

the laundry machines

table to eat at even though there was a full kitchen

i think. the over all experience was good. breakfast is a little week. but coffee amazing

it was under construction. limited parking and had to change first room because of construction.

the kids enjoyed the pool and the adults the hot tub

pool was a hit with the kids. beds were comfortable. cereal choices were great.

pool hit tub was closed and the pool needed a part and the water was cold

breakfast choices

laundry machine was old

the rooms and laundry room and facility is very well kept and clean

laundry was difficult

i was unable to get change for the laundry room.

the laundry facilities are broken

lot , neighborhood is safe convenient restaurant on same lot and quick trip both just a hop skip, laundry room

the other thing i liked was there is an onsite laundry facility

good location, comfortable, very clean, secure laundry/vending area

laundry facilities were adjacent to our room

features= a safe, iron and ironing board, large refrigerator, 24hr laundry, hardwood floors, plenty of instant

carpets need shampooed. debris in laundry room needs picked up.

the no breakfast and not being able to use quarters in laundry room. plu there was no pantry.

laundry location

room cleaning i like the attendance i like the way the clerk come to you with respect i like the laundry room

the laundry facility and vending machines.

room was huge and nice spa bath

breakfast was really great and the customer service staff was very friendly and helpful

breakfast pancakes disappointing, elevator seemed slower than normal, though i never had to wait

it had door access to the pool

breakfast was fresh

room was right next to the laundry

parking is limited

of trucks and heavy equipment in the parking lot taking up many spaces which made it tough to find parking space

came to the hotel to visit us,since the room was small,greg offered to let us visit in the breakfast room on

booked thinking there was a pool

hardly any laundry units and beds were not at all queen size and not very comfortable.

out couch was only a twin, was expecting a full size couch for 2 kids to sleep on

the pool wasn t open yet and it wasn t advertised that way when i booked it

pool was nice except it was hot in pool area

our kids enjoyed the pool

it was a huge inconvenience to find a laundry mat to be able to wash uniforms that were needed

close parking

no cont. breakfast, parking spots were very close together..

ladder in pool was broken

my car was hit in the parking lot

the room we stayed in was clean and close to the laundry.

laundry available was great

great friendly service , swimming area was nice kids had fun time , delicious breakfast ?

wifi was very spotty. bathroom was a bit cramped

then was informed we could use the gym by appointment but no one could find the

pool was too cold..even when super hot outside

the parking was pretty limited due to construction.

bigger pool

the breakfast was amazing!

beautiful room and great breakfast

much better than expected with sitting room, kitchen, wide variety of offerings at breakfast

pool was closed, was told its been out of service since january, and this was not mentioned at all

advertised it had a pool & whirlpool

pool and no hut tub available no fireplace in room didn't get trash or dirty towels no wash

this is the reason we went with this hotel = 3 very disappointed kids

breakfast was good. staff was nice. bed was comfortable

the pool was ok, but not really heated well

pool needed to be warmer and there is no hot tub

pet friendly, nice breakfast, helpful staff!!

breakfast, bed. newness

poor wifi reception (6th floor).

it was convenient to have the bar that served beer, wine and as well

pet friendly and very accommodating with easy access to parking and restaurants

wifi wasn't connecting well but it could have been my tablet from samsung

quiet , it s covid 19 so i didn t use the pool or other facilities, but they looked clean

lots of parking space

breakfast was fantastic

restaurant/breakfast

a maintenance man broke into the room and scared my kids

plus, free parking

enjoyed the guest laundry facilities as they were most convenient and clean

didn t give proper instructions on where to put the laundry or the trash or how to get more

up-to-date guest laundry, vending

appreciated the on-site laundry facility

i used the laundry room, which is very convenient

the manager went out of his way to make sure i was satisfied and allowedme an early check in which was very

to go outside and walk to use the guest laundry facilities

easy to reach upstairs from outside laundry room. very kind staff.

i m pretty sure that someone got stabbed in the parking lot

wifi

clean room, comfortable bed, clean towels, excellent breakfast, friendly staff

the pool and hot tube were nice. the room was clean and it had a fridge and microwave.

pool not heated

clean, nice staff. easy parking. appliances, tv, plumbing everything worked. good breakfast.

while they were in the pool my daughter and her friends were recorded from the gym by a pervert

m not sure what was going on in the area, but when we returned the entire parking lot was full

broken in guest laundry

pool heater broken for a long time

breakfast, staff, pool and water slide, couch with fold out bed. all great!

hot buffet style breakfast

the pool was very popular

poor wifi, broken laundry, beds, thin walls

some staff aren t friendly. laundry room isn t the best.

stayed there a week so we had to do laundry while staying there and to only have one washer and dryer doesn

checkout used to be noon and they've set it back to 11. no laundry available

the best (a good distance from town center) & only 1 enterance in & out the building with limited parking

snack bar and bistro

rooms where nice pool was nice

the pool was a little small and i wish they had a hot tub

location was wonderful, parking was good and staff was friendly.

thought the drinks and the service at the bar was exceptional

great location spacious rooms high ceilings cute courtyard rooftop bar and pool friendly staff

the valet parking staff went over and above what was expected, to the check-in staff, to room service

great lobby! bar staff were knowledgeable and professional. shower was dope!

sent emails prior to my stay to enquire about airport shuttle service and to book an extra night - never got an

here during the winter, when the rooftop pool is turned into an igloo bar area

the room was almost perfect for my 3 young kids and my husband and i.

i was able to park my big rig in the lower parking lot which was a plus

kitchen area was dirty and trash was over flowing

game weekend. kids run wild. trashed pool and excercise room.

the parking area.

excellent laundry service

the fitness center was very nice, nicer than some gyms i have been to, especially the locker room

cleanliness, staff friendliness, pool area.

room was spacious. bed was comfortable. breakfast was excellent. staff was friendly and helpful.

missed not having a buffet for breakfast

) there was no: room cleaning; laundry service

ac no pool

room service was very good. we like the lounge a lot. free parking and wifi are very nice.

room service was very courteous and timely

lounge room service could stay open later.

laundry staff took forever to bring clean stuff for the next day they didn't even get offer to

room service & staff were excellent

i know it's not the hotels falt that people can't control their kids, but the size of the pool and the number

we had a wonderful family weekend and i love the spacious rooms for my kids!!

room, kids accidentally ordered high speed internet and a movie i didn t know about

have a laundry room

00 for a single load laundry soap

everything! great facilities, room, staff, pool, breakfast!

spacious, clean, comfortable, and close to everything! good size indoor pool!

15 am, i had to go to the kitchen and ask for it to be corrected

laundry facilities

didn t eat breakfast.

the breakfast had a nice assortment of options and was very well staffed

plus the rooms are huge with a kitchen

breakfast was very good

it s also worth noting that they have a spa onsite, although i was not able to enjoy that this time

great location, comfortable gorgeous room, coffee bar in the room, friendly staff.

room service experience

gym seemed well-equipped although i did not use during my stay it due to illness

i had to call the front desk multiple times for laundry bags, and bedding for the fold out couch bed that was

bathroom; 24 hr gym

my son enjoyed the gym

large room & large bathroom! ordered room service & it was hot & yummy!

the kids wanted an indoor pool

the night my bed just starts shaking violently on its own i think it is because we are under the laundry room

there is a guest laundry with 1 washer and 1 dryer located in the building and you can purchase laundry supplies

breakfast area is well stocked with a good selection

absolutely nothing in the room. no ability to charge my electric vehicle in the parking lot.

great location near the hospital excellent breakfast,comfortable rooms

there is also a dark skinned young woman with green and black dreadlocks who worked in laundry that was most

especially consider including a laundry room in your facility please

free breakfast and a 24hr quick trip gas station is next door

kids hated it

price for pet is $75 - too high

car parking and guest laundry are great!

i didn't have breakfast

to get ice you had to go to the front desk or bar

i love the bar in the lobby

the free area shuttle is amazing and made this such a great value

not much more than a bar of soap, few towels, and telephone in the room (no shampoo, blow dryer, laundry bags,

made use of guest laundry also

the only thing i didn't like was that the room i got was close to the laundry room, meaning i could hear the

chose this hotel because of its location, had a pool, and we could have a pet at no addition charge

parking not too good, wifi poor

complimentary breakfast, laundry, pool.

kids loved the pool and hot tub, breakfast was perfect

cost of pet stay

guess we weren’t using it quick enough because of the front desk continued to call and stop the kids and ask

pool and hot tub are super sketchy.

we request room service just for one day and we didn t get it.

breakfast ended a little early and didn t get restocked very quickly. pool was a little small.

loved being able to swim in the pool after a hot day

both knew the facility was pet friendly

use of space. kitchen area. style

room was across from laundry facilities and there was a machine beeping all night

it does have a laundry room

trash bags, and dirty laundry old paint buckets, dry wall pieces everywhere

tv didn't work, the fridge didn't work, the laundry facility was filled with laundry for hours and front desk

when talking to the staff they said we have not anyone to do laundry the elevator was broken so we had

decent breakfast. friendly staff. good parking. clean.

the breakfast was good and everything was clean.

accommodated my request for a first floor / close to exit room, which was very helpful for my pet

quiet and very comfortable bed. nice staff. pet friendly.

breakfast was great

they had quarters for laundry room which was great as the last hotel i stayed at did not and it made it a huge

after calling and being assured their laundry was working, it was not available

wifi

she even brought my kids some food in our room that was missing from the

kids running in halls. pool cold.

broken laundry and washing machine. daily cleaning is not neat.

during my stay there was no tv or wifi service.

great room, attentive and helpful staff, excellent breakfast

all was good except parking a little small.

wifi fi is so bad i do not know how they can say they have a wifi they rent a cheap line and it is

hot tube needed cleaned better it was bubling over like a washer with to much laundry soap poured in it lol

laundry facilities were not working.

friendly staff. clean room. quite new. good location for me. great price. good breakfast.

pet friendly

pool could have been a bit warmer but everything else was very nice and clean