laundry facilities and gym on site

laundry mat was always full n messed up

laundry facility

the laundry room

laundry facilities are available and keys are needed to access the property after hours

the spacious and modern room, complimentary breakfast.

my kids enjoyed the pool

my wife and i had to use our pillow to give to our kids

at the breakfast buffet there was people stuffing food in their backpacks and letting their kids stick their

jacuzzi a little dirty....but the pool was great!

the wifi connectivity

the kids really needed a drink, so i had to ask the lady who went to the kitchen and brought me two

the hotel was very clean, had great outdoor space with a pool, including great breakfast each morning

i kept losing connection to the wifi.

7am on sunday morning - ok can happen - no explanation - had to ask at reception what happened as wifi was off

bathroom floor empty shampoo and conditioners in shower filthy washing machine at laundry even after we told

breakfast was a treat

wifi was a plus due to working remotely

little gym area and a small patio around the back

the king suite comes with a nice size living area and another tv for the kids if you decide to go as a family

laundry was not available during our extended stay and we had to travel to another hotel to wash

was so necessary to have laundry done downstairs at the washing machine

i was able to ask for a late check out

doesn't have a kitchen like the residence inn next door to them

and soap everyday and had to put our garbage outside the door each day because of a lack of room service

stayed a week here and liked the fact there was options for breakfast/dinner and also a guest laundry

room was clean however, there was no room service

beds were very comfortable but no room service

a big shout out to sasha who worked the bar & restaurant

breakfast is not included and the wifi was weak in the lobby.

very nice laundry room

the laundry room had very efficient combo appliances

i went to the pool at 3 and came back to the same dirty room and 6pm

location, amenities, good breakfast options

very nice breakfast.

spacious, kitchen facilities.

nice pool, decent breakfast

nice pool, decent breakfast

the hotel was very clean the breakfast bar was fully stocked, and the staff was great

the common areas are good, the room was really good, i liked the continental breakfast (scramble eggs, sausage

laundry facilities, lots of car parking

loved the laundry room

pool, laundry and fitness center on site

breakfast, excellent laundry facility, friendly helpful staff, comfy bed, bathtub

also, when i walked by the room where they do laundry, any time it was running, the machines were absolutely

washing machine on 2nd floor near my room did not spin the water out of my laundry

we didn't get room service on the second day

we had a spacious room overlooking the golf course

palms spa and golf resort is a quaint spot

beautiful site,with friendly staff,large pool onsite

there needs to be a bill to coin machine in the laundry room

there was no detergent in the laundry room.

clock had the wrong time-no laundry bags in the closet -the sheets on the bed were stained and it wasnt changed

the flooding, the rain, the dirty rooms, the fact they have no laundry detergent

coin laundry on ea floor

two laundry rooms

professional staff, wry clean, quiet, washing area for laundry was very helpful onsite.

loved the bathroom and amenities, plus the fact they have laundry room

front desk personnel were very helpful and i loved your breakfasts, the gym and the pool

breakfast was good, especially considering covid restrictions

only one washer and for the laundry

spacious room friendly staff good breakfast pet friendly

were painted grey so very dark -the windows were blown -there were no pet free rooms a member of our party had

yeah the pool was closed

when i checked in the staff person was not very informative at all or gave me wifi access

were no laundry facilities onsite

thing that they need to improve is customer laundry please

no onsite guest laundry

the day we wanted to use the spa and golf course (

the wifi was really

comfortable bed and very quiet at night. like that there was a laundry room next to pool area.

room was big, clean and good. room service is good.

the staff at the front desk and bar were so friendly and inviting

the bowl of porridge i then had to buy at the bar was the worse porridge i have ever had, again at an extortionate

rooms were clean and comfortable. loved having a laundry! staff was very friendly.

plenty of restaurants and eatery's close by, parking and also had a guest laundry.

no laundry service

the cash for the laundry

swimming pool was closed. no scrambled eggs for breakfast.

the facility had a laundry room but only 2 of each and both were used every time i checked

the full line of available dove products, the feeling of being home with all amenities and free laundry

of the main features for me is that you have washers and dryers i booked this so i could do my laundry in peace

free parking and the size of the room, plus complimentary laundry facilities.

comfortable bed, size of the room, kitchen, and breakfast

the washer and dryer at their laundry room was very old and dirty

their laundry room needs some chairs to wait for the laundry to be done

might have not noticed but i thought the laundry service was included unfortunately you do have to pay

rooms were not clean. every shower floor got soaked. laundry area is terrible. needs to upgrade.

there was a pool and laundry

needed and ice cold ac, staff were all very nice and helpful, parking was easy, we even used the laundry

laundry machines did not wash good and the dryer dint dry my cloths properly

they are close to supermarkets, plazas, restaurants, banks and a laundry so, it s great

washed and they too also had very strong stale smell, like they were just left in room during laundry, then put

the room doesn't have a laundry area

the beds are totally open underneath which could be an issue for a pet that wants to hide, but we had no problems

it was clean, nice pool, good t.v., safe in room and quiet.

noise coming from upstairs at night, maybe it was kids running around.

also i was able to get the late check out for about $10 an hour

bed was amazing and the spa tub was the best

staff did not know if and where laundry was

requested late check out from 11am to 12pm and was denied

would highly recommend hard rock hotel & casino in hollywood, florida

booked this room for two reasons—proximity to airport and the pool for our kids

the kids loved the pool and we loved the casino!

reasons we booked this hotel was swimming pool and laundry

if u need laundry you can change coins at lobby

laundry, washing machine only one in use,dryer only one in use, so it was a while in waiting for

the building have 11 floors but just 1 floor with laundry

desk was no help at all needed soap and quarters to wash my dirty laundry the said walk over to gas station i

new property right on a main highway ,very clean , nice room, the laundry is a real plus when you are staying

full kitchen and spacious with a laundry and gym!

free laundry room free breakfast

the rooms were very nice and big good breakfast free laundry

even have laundry facilities

and laundry facilities

it has a laundry room, exercise room and a pool that are kept

laundry was also super useful during these hot days

clean, guest laundry, breakfast, pool

i wish the breakfast had more fresh fruit options

had a pet and even when we hung the pet sign on the door with do not disturb they still knocked on the

breakfast is fabulous, kept well stocked and clean the whole breakfast time

comfortabe rooms, excellent breakfast buffet, gentle and all smiling personnel, nice location

location and the big room and the kitchen and is pet friendly

great selections for the included breakfast as well

i used the laundry room, which was quite clean

thing was perfect, we even used the laundry room, it also worked perfectly

balcony was not a true balcony. and kids next door were up and loud at 7 am

larger gym would be nice

however, we purchased a tea at the bar and it was priced fairly

breakfast with lots of gluten free options and minimal use of plastic plates and

could not get connected to wifi.

the trash can in the kitchenette area is far too small

also, although free wifi is advertised, we had zero connection

place to stay,i liked the free parking and free breakfast also it was convinient with all the restaurants whitin

were given a room right next to the housekeeping storage room, so our room smelled like dirty laundry all the

it had a gym

lot of deferred maintenance and the swimming pool was closed down but was not mentioned on the website when

clean with modern decor. nice conference facilities. bar tender was very nice.

comfy beds. free parking and free wifi and room service!

i did notice upon using their laundry facilities on the 3rd floor , there was new updated rooms

had to rewash clothes which took longer to do laundry but staff did reimburse

laundry facility - convenient and clean

i asked for change for the laundry and said thank you and she just turned and walked awat

next to the elevator and laundry room

one laundry machine and drier were broken

needs a change machine for the laundry

very clean. $2 laundry. water available. coffee machine in the room. parking available.

the laundry machines are rotten inside and out and half were broken

can be noisy in hall at times due to people traveling with kids but not horrible

laundryyyyyyyyyyyyy, is the worst

have to call the company to get our money back because it s third party and that the nearest laundry was 15

the laundry facilities weren t in operation

beds are nice but the laundry is a nightmare and the night staff has zero customer service

appreciated the laundry available so we could wash all of our dirty clothes before boarding our cruise after

laundry: make you sure you always have enough coins to do so, because the front desk clerk never

you are going to stay here for an extended period of time, bring quarters for laundry

they have a laundry room, gym, and pool which is a huge plus when traveling out of town

except there was only one dryer in the laundry room that was working

we will need to go to another hotel to wash all our laundry at high temperatures to remove the risks of bringing

lobby overall was clean, and laundry on site.

with previous guests used glasses and other dirty surprises room was loud with noises of the laundry machine

the laundry room had a drier that didnt qualify as a drier

the bartender saw us walking up to the bar at 9:50pm and shut the bar down and didn't serve us

don't include the breakfast the staff don't offer the breakfast the pool doesn't look clean

laundry room, even though we had to pay but at least they had quarters to buy

the room was upgraded, breakfast was very good, and location very comfortable.

parking close to room, elevator, very friendly employees, nice presentation of breakfast

love the fact that we had a full kitchen with stove and oven, plus microwave and oven

the rooms were clean and fresh, the kitchen was fully stocked with real dishes, and the bathroom was clean and

breakfast needs some variety and hotel needs laundry service

issue with laundry machines.

clean rooms, good laundry machines if you need them, and a nice breakfast

pool was lovely and i was able to get my laundry done, too

laundry machines took twelve dollars from me and did not work

location for nearby restaurants & cinema & easy access to interstate highway only 1 hour to miami laundry on

laundry had no detergent, so we used bare water (laundry $2

i booked they didn't tell me that the laundry room closes early

not enough elevators for hotel, elevator shared with laundry and workers

heated pool, comfortable room, breakfast (a bit disappointing), coffee available anytime, guest laundry, close

microwave inside of the room, the dryer in the laundry didn't dry well, no breakfast included

traveled with a soccer team and needed laundry facilities after games

decent laundry room/clean furnished bed rooms/clean elevators/i got a room next to my vehicle all the time

more washer and dryer in the laundry

i like the upkeep of the pool, the grounds and the gym

has everything including laundry and a full kitchen

also lacked, just like the other room, a washing machine, however we were offered free of charge laundry service

i love the bathroom! the kitchen and guest service!

is not a hotel: no 24 hours reception, no room service

it felt like the room wasn t very clean, there was finger prints and smudges all over the kitchen and feet

to have onsite laundry facilities and bed was very comfy

the pool area the lobby the staff were so kind and so welcoming so informative

they hotel has a nice gym and all my special requests were fulfilled

breakfast and staff members all around a great experience

very clean, delicious breakfast

two of the four doors to the building were broken and my keyboard did not work to get into the laundry room

room was dirty and smelled. laundry did not work. dried blood on walls in bathroom

it should have had more options for breakfast

staff was great. breakfast left a bit to be desired

breakfast choice sucks

laundry access to guests at 50c per wash and 50c per drier

and decor they seem to have all the emitities pool breakfast spa business area laundry room fitness center great

ice machines and laundry room are close by

used the lifts to get to one but ended up in the laundry

swimming pool, laundry facilities

to laundry room was broken, and maintenance was not on site so we were unable to do laundry which was

there was no laundry bag, tissues had barely any in the box, there were only 2 towels for a three day stay

the pool was nice and nice to see a laundry room

laundry room

room was clean and had clean accessible laundry facilities.

was only one laundry room with one washer and dryer which was busy the whole day and night

staff and the place had dirty bed sheets no staff to replace them they used the excuse the laundry machine caused

washer and dryer didn't work and had to haul all 5 children's laundry down the road to next hotel and pay for

oh i love the fact i can do laundry at the hotel

close to hwys, huge bathrooms, tons channels,comfy beds, sitting n work area, 2 tvs, restaurant, laundry,

the ice machine and laundry machine was broken

picked this hotel as it was advertised with a laundry facility and a resteraunt, however the laundry was not

and i wanted to make one trip with my luggage and shopping bags so the front desk agent got me a laundry basket

laundry not working pool is so so so small we waited like 30 minutes in reception for check in

laundry facilities available at a reasonable price

also we were able to wash clothes in guest laundry very helpful

the hotel has a laundry room with washer and dtyer, so it fits for along stay as well

location is good, building and rooms are good, laundry service is good

pool was accessible and the laundry was easy to use

location, friendliness of staff, cleanliness, laundry machines on the 10th floor

no laundry room

didn't like the fact that you had to do laundry somewhere else outside the hotel

there is no a good laundry service.

no laundry services on property.

seating area in the dinning not comfortable at all. lack of guest laundry .

hearing doors open and close, staff cleaning all day, could hear laundry running and other noises

staff great. pet friendly. we evacuated from hurricane milton

food, staff, room, gym

and when we got there, in one car as a family with 4 kids and staying in 2 rooms, we where supposed to tell

pet fee, 75

very comfortable bed. very low noise level. laundry facilities. great value for $$$.

great breakfast, fast service, close to the airport and the cruise port

breakfast not good..

to airport,pool patio area was lovely

the breakfast was also good

laundry services has a specific schedule (and relatively cheaper than the laundromat up the road,

the laundry room could be improved.

good room overall. quiet. close to supermarket and laundry and pharmacy.

they can improve laundry service

there is laundry service available on the property

should add another laundry area.

needs additional laundry facilities.

need to add additional laundry amenities.

laundry facilities limited. only decaf coffee was available in our suite.

is now going over a renovation so no restaurant or room service but in a few months i guess the place is going

the next day when entering the laundry facilities my wife and i were looking at our car because we had the

value for the price, central location, quirky fun poolside decor, fridge and microwave in room, laundry on-site

had an issue being right next to staff maintenance room (laundry)

there were rats in the laundry area.

the had a kitchen and was very specious.

pool looked good

location staff pool

have no choice but to compliment the best thing about the facility which was the pool as it was the one thing

they didn t tell me wifi password

like the pool...area..

kitchen, laundry, pool, grill area

the only negative was the wifi

free parking is also a good bonus in case you'll pay a lot during visiting downtown etc

wifi inside room, some kitchen equipment like cups, spoons, a water kettle would be great

pool is amazing especially at night with the perfect ambience

the pool was nice and the gym was clean and they also had laundry facilities

breakfast was good. it was nice to be able to do laundry.

laundry machines were provided

there was everything you would need to use the kitchen

the breakfast was good, hotel shuttle to dinner and the airport

no garbage can or laundry bag in room

however, the staff were friendly and very helpful, particularly when we needed to do some laundry and the dryer

clean good location nice lobby nice employees good laundry facilities

one night stay close to airport with shuttle to airport

that the pool was remodeling so the kids could not enjoy but they did accommodate to a sister hotel

only thing i didn't like was that my room was near the laundry so you could hear every time they washed

laundry room difficult to do any laundry only having a couple washers.

the laundry room needed a bit more attention with cleanliness.

housekeeping the entire 5 nights we stayed and broken laundry on site

the laundry need more space. sometimes you have to wait too long to get laundry done.

the laundry facility is limited to one washer and one dryer.

another day we re trying to get laundry done, instead of having the sign on the door of the washing machine

no microwaves in the room and had to walk across the street to do laundry...

the bar on premises and the food for purchase. and of course, the staff were outstanding!

small bar area

safe neighborhood,caliber of hotel felt nice ,hotel staff aimed to please , gym, laundry, old oak hammock and

laundry room need signs for customers and staff ,,about taking peoples personal property out of

one last perk they had a wash room to do laundry which was fabulous

her cell, a few guest came to the front desk complaining that their clothes were stolen from the laundry room,

laundry service

chips crumpled into the carpet on the corridora , cleaners on there phones, laundry left in corridor, the smell

modern clean great pool area with lounges good food drinks music

i love the fact that it had a restaurant and bar on site and right across the street from aventura mall

the main bar and lounge was great with top shelf bartenders and cocktails the front desk staff was amazing

no information on room service

no fridge or microwave, washing machine on guest laundry not working, pool in shade till noon,

no complaints here, clean room, decent gym and pool and close enough to everything you need!

very close to hard rock casino

gym was just okay

especially when the hotel couldn t accommodate us on there fountain drinks for breakfast as the machine was

laundry room floor and dryers were filthy

the property was clean & loved the pool area

safe, food available, shuttle to airport available. staff was so so so friendly!

close to the airport for early flight. shuttle service to the airport.

room smelled like pet urine

pool guest laundry

laundry it had guest

only has 1 set of laundry machine for the entire hotel and were not working

we got to the hotel early and they put us on a list for early check in and called us within an hour or so

shuttle service was great.

big comfortable bed, big tv, internet, kitchen, dishes, stove, and i can keep going

only not having enough chairs or sun beds round pool area

the breakfast selection could ve been a little better

staff, the quality of all employees, the quality & cleanliness of entire building, size of suite, breakfast menu

met my expectations traveling with kids

bathroom window opened to the laundry room which made it feel a bit insecure

has coffee maker and refrig/kitchenette

no cookware in my kitchen.

the bathroom is very dirty (strands of hair, toilet), the kitchen sink was leaking and pool is there was no

kitchen had very minimal supplies. not even dish soap

laundry room was not courtesy

could be better is that at the laundry room, to put outside a chair, so when you are waiting for your clothes

the breakfast was good, nice variety, good coffee

fact that there is no place to get away from the pet dander, or dog barking

felt new and plenty of free parking available

the dryer in the laundry room had been out of service for over a week

laundry room is very small, a single washer and dryer for the entire property

liked everything about this hotel,the staff is friendly,the rooms are nice and they have a laundry room

the breakfast was sub par and only one elevator worked and workers use it to move soiled laundry

washer cover was dirty, had to clean it before i put my laundry in

they have laundry, and it was not so pricey compared with other hotels we had stayed on

a laundry area would be a nice addition and or a coffee or cool refreshment station in the lobby

no laundry

well i asked for another cover i had to wait until the laundry guy come i still didn't get it

the parking lot

laundry station in every floor very helpful

the laundry room with credit card

breakfast ends way to early.

kitchenette with all you need

bottle water in rooms cost too much. pool should open stay open an hour later.

all the necessities, hot breakfast, pool, laundry facilities, lots of parking

breakfast bar was plentiful and there were a variety of foods to choose from

the gym basketball quarter fire pit the breakfast

the breakfast was delicious and well prepared

rooms were nice. the kitchen could have been cleaner. good location.

staff excellent. very good breakfast and dinner.

we aqlso appreciated that the hotel had a shuttle service to/from the

extremely clean, courteous staff, & amazing breakfast.

the pool was amazing and the hotel was very clean and comforting

staff and were accomandating to our early arrival with airport shuttle available,beautiful facility, very roomy

the laundry service was also ridiculously expensive

no one ever attempted to clean the room or bring fresh towels and pick up the old laundry

no laundry room on premises

the spa bath tub

room service food is always delicious

i used the bbq for dinner one night, the laundry room is free

having the complimentary laundry and kitchen in the suite is such a plus

complimentary laundry heated swimming pool the location was strategic since everthing was within walking distance

love the gymn and laundry on site

plus restaurants, shopping centers 9 min with transportation, also i liked in resort has a laundry room,ect

too noisy laundry room door kept slamming everytime workers go in i hope management will look in fixing that

nice to have laundry facilities

clean, affordable, on-ite laundry was a plus.

the staff was very friendly, could do laundry on the grounds, and it was quiet.

- they has laundry and iron inside the room