a matter of uncoordination, i had to take my own trash and dirty towels out of the room and the laundry lady

the laundry facilities were out of service as well

the laundry was expensive.

location is perfect the hotel was class ilove the rooftop bar pool etc be be comming back soon i like the idea

didn t get room service until second night there which didn t bother me as i went down to the desk and was

the pool was amazing

do not bring your kids there

pool was perfect

pool was so nice, the pool bar was fun as well

i traveled with my young children and they enjoyed the pool and patio spaces

nice bar and restaurants!

fab location, double fab pool, upscale surroundings

the breakfast was basic, could be improved further.

staff at the front desk and the breakfast selection

no room service. very busy valet, just needs more attendees.

parking was usually available but not always easy to negotiate

24-hour pool, everything is very clean, a large area with two jacuzzis and two swimming pools

although there is a large selection of good beers and wines, there is generally no open bar in the pool (even

the guest house rooms are spacious, clean, and all in proximity to the swimming pool, jacuzzi, massage room;

breakfast and happy hour

i enjoyed comfortable bed and hot water shower. also enjoyed on site laundry area

a laundry on site

there is a coin laundry and several floors that is very reasonably priced

convenient amenities ( laundry on site was fabulous for a travelling mom with her teenage son in tow

gym and pool available as well as guest laundry

beds, friendly and helpful staff, laundry and gym facilities, hot breakfast served from 6am was wonderful

very inconvenient that the laundry was out of order, had to walk to a laundromat.

big room, laundry service, helpful receptionist

the room was spacious and clean. bed and pillows were heaven! even my kids were impressed.

very clean, very quiet, breakfast was good

laundry facilities, interesting pool, outside bar restaurant, lawn chess set, activities in

i also really appreciate the amenities the pool, fitness center, and laundry room are all well maintained,

coin laundry was available

the hotel has a great gym and laundry facilities

the laundry area needs more machines and attention to maintenance.

staff very helpful very clean ,great breakfast nice gym,swimming pool laundry facilities

they have a 24/7 gym/laundry was excellent for me since i was running from no power on west coast because of

clean and smelled really good throughout including the rooms, hallways, elevators, pool area, laundry facility

work out center sweet didn't have time to use laundry room, next time

laundry on site, but they were oos on detergent

i wish breakfast was included with the price, or that the laundry facilities would be free.

the laundry/ice vending room needs upgrading

the laundry

location (fenced in), friendly staff, lush garden/outside area (my favorite feature, laundry facilities and

bowing gate and the laundry area is ran down

decent workout room and self laundry facilities

that the hotels restaurant was not opened and the laundry machines was a little expensive.

great location. suites have everything you need. even on site laundry. food is excellent.

hot tub needed to be drained for smelled like and looked like dirty laundry water

room service at times.

laundry facilities are sketchy.

great everything was nice the pool it's not nice. but the rest amazing

kitchen had everything you need

room

landscape and view of the intracoastal; the space and the fact that it is equipped with a kitchen

loud college kids blasting music and banging on doors at 3 in the morning (i guess it is fort lauderdale)

pools surrounded by a beautiful garden setting

place amazing pool sweet little apartment

no wifi and empty promises and lack of corrective action

by myself and take a break from my every day mom/wife life and the moment i walked in they had spa music on and

2nd night we were there someone was doing laundry until 3 or 4 in the morning so it was really noisy as they

laundry room is dirty

no ice machines, laundry, vending machines

the wifi was very bad and the tvs didn t work

very good location and wifi, clean place.

there is no ice machine or laundry facilities on site.

room size; hotel team; pool; close to the beach.

fact that the new section of the property does not have any rooms with a full kitchen- sometimes you need more

nice renovated apartment, swimming pool, close to the beach, quiet neighbourhood.

it had a nice pool

laundry facilities were broken

the property was well maintained and having onsite laundry facilities was very convenient

welcoming and attentive staff clean and free laundry so cool

laundry facilities were clean and well kept

we pretty much just paid to sleep with cockroaches and spent our honeymoon cleaning all our laundry and luggage

to me, it seems they just do laundry and that's all for cleaning rooms

there was a laundry facility on site with reasonable washing and drying rates

the laundry facility was difficult to use, not even the front desk staff could help us

loved the size of the rooms and all the amenities (kitchen in room, laundry on premises, several pools, barbeques

they have a laundry and dryer machine that works fine and very low cost

there is also a small gym for those who are interested, a basic breakfast but it is enough and the possibility

kitchen and cooking facilities in room were great

breakfast was great location keeps me coming back.

loved every minute upon arriving at the grand resort & spa

grand resort & spa was a great place to stay

only complaint was that the washer and dryer were both out of order and we had to take our laundry to another

laundry available

location and cleanliness. laundry on site. tv available to watch.

another example is that you have a guest laundry facility

machine and laundry machines weren t working for over two weeks, and they still aren t, unacceptable

no laundry facility, had to go to one of their hotels: tropirock to do laundry

offsite laundry

everything but it is a large property and that means you might have to walk several blocks to do laundry or go

laundry is located on a hard access spot and the room/bath wasn't being cleaned every day, just a

so if you want to use the laundry or hot tub you will have to walk to the other building to use them

we requested compensation and was offered laundry service reimbursement for any clothes that had gotten wet

laundry facility is in a nearby hotel, not on premises

no laundry facility and the pull out was very stiff and uncomfortable.

towels were supposed to be included, but you had to hunt for them every day because their laundry never arrived

also, every day after they cleaned our room, they would take the wash cloths for laundry but never leave any

know we paid through booking , couldn t navigate us to room, could not handle malfunctioning laundry and i

i love how the hotel has 4 different pools and laundry on-site

rooms are clean and tidy, comfy beds, having access to a laundry was a bonus, , the reception staff were excellent

well decorated ,cozy beds, great for families, loved kitchen, i like that there is a laundry option

it would be a nice place to spend several days with the kitchenette, hot tub, swimming pool and the corner cafe

laundry was wack

have to call twice to get the room service cleaning sometimes there were no beach umbrellas and chairs

room service toke almost 2 hours to bring out food

up to the usual w slick experience but a special mention to the sushi and tuna tacos at the sushi bar which were

charged me for using snack bar when i did not.

pool and staff

all was excelent, but the meals and time for the service in the pool and restaurants was very slow

very nice. classy hotel. breakfast room service quite expensive. still no real complaints

is almost brand new so quality of the amenities is amazing location on the beach with a great pool deck overlooking

kids club, beach service

there wasn t on site laundry

the bedroom was awesome and the spa bath

the property’s upscale, adult feel, the pool was full of kids

room service.

great facility, spacious room, warm service, awesome room service food

on our last day, we requested laundry detergent, a simple amenity, from a staff member named felicia

yes we were not told that a pet would cost 150.00 dollars additional. shameful

was surprised that the pet fee was $150

the pool deck, gym, and lobby bathrooms were not clean

faster room service.

seemed short staffed, one person for pool bar and pool service

seemed short staffed, one person for pool bar and pool service

10/10 stay everything was clean and the pool is amazing

location! balcony view! heated pool and spacious rooms!

at night so if you call for an extra blanket they will tell you that they don't have any and the laundry is

laundry facilities were out in back alley machines were old and rusty and very dirty room

laundry room is in back alley in a room, $3 per wash, $3 per dry

laundry facilities

guest laundry was broken and the dryers made that small room reallug really hot we coukd not breathe

need a bigger pool for people

room service would have been nice

clean pool along with a jacuzzi

and bar area, pool location only gets sunlight half of day, also pool bar and food closes too soon 6pm

very clean, activities for kids. updated room. stuff was friendly. fully equipped kitchen.

and my kids love the pool i couldn't get them out of it

71 for consumption at the honor bar inside our room when we have consumed absolutely nothing

is perfect, restaurant options are great in the hotel, pool area is fun and sunny

the pool area and the room patio

the food was awesome, room service was first class, they upgraded my room at no charge since

laundry

laundry facilities

honestly there were just no faults, well, maybe 1, the wifi connection was not great

the wifi was very poor and did not function well for our group of four.

room size, bed comfort, having a kitchenette, wifi was good and view was outstanding.

problem with the safe , no laundry bags in the room and when i requested them they didnt arrive, when i asked

neighbors with kids at 6:00 every day we were there

the valet, the front desk and the bar were amazing

had to go to the front desk three times to request room service

the pool area is a bit small yet comfortable.

wish it offered soap to do laundry.

option to do laundry

washing machine in the shared leftist laundry room did not function to full capacity (not enough water for sensor

the laundry room is very filthy

some of the laundry equipment was broken

need pay extra for parking the rooms no have microwave and the hotel no have laundry room

breakfast wasn t offered and the rooms were too hot. laundry machines did not work

the outside bar and pool area.

great place stay elbo room oldest bar town beside it beach in front what more do you want

not good room service

are no facilities as you would expect from a hotel of this range, no room service or no laundry service

gym could have been nicer.

great gym and pool area. loved the double doors on the balcony. get a balcony room!

room service which is probably due to covid and protecting hotel staff but i survived without it

jennifer in the pool bar was great

coin operated laundry facilities great

lifts. balcony size. laundry.

to laundry room, could not get washer to work

gym use to be large but has been moved into the large building on floor 3 now

the walk over to the beach was great with the kids and the room was clean with a nice view

parking was perfect, lighting was perfect, laundry perfect, ac perfect tv perfect

could have been better (piles of dirty laundry right outside the elevators

laundry need to provide the amount of towels/bath rag for the number off guest in the room

laundry on site was nice but expensive to use

coin laundry was available.

location service facilities laundry facilities closeness to grocery and pharmacy to get last minute items and

didn t like that there isn t an actual laundry room and i think it should be complementary and not cost

convenient for cruises and sightseeing. laundry nearby.

needed to wash a load of laundry and for such a beautiful hotel, they lacked laundry facilities

laundry on site

you have to pay for everything. for wifi, for parking, and there is no guest laundry.

onsite laundry room.

room was very clean. joe at the bar very friendy food was very good

checking in was super easy and fast. hotel lobby bar service friendly and efficient!

i asked for early check in and was more than accommodating

close to everything, guest laundry, easy from the airport and easy to the cruise terminal.

laundry unit on every floor

great breakfast.good laundry facilities.microwave, fridge, coffee maker in room.big tv.

they advertise laundry rooms-however have no change machines or coins at the the lobby desk

hotel tried to keep the kids in check but didn't make much difference

the laundry machines make use of quarters, it would be nice if the lobby would keep a stash of

we liked the value for money and the fact that they have laundry machines on site.

room service did not automatically ask you if you needed fresh towels or trash bags emptied or

the gym we never used and the breakfast was typical of what hotels

check-in, very nice room, fantastic bartender with great drinks and excellent bar food, comfy bed, fabulous

welcome surprised there was a laundry facility

has swimming pool and laundry

i heard weights banging and the room was across from the employees entrance for house keepers and laundry room

guest laundry

room size, breakfast good, laundry

my stay, the elevator was broken, making it a bit challenging to manage luggage and access the laundry facilities

so clean!! kind of vintage feel. our room was poolside. there was a laundry room. comfy beds!!

provides everything you need: parking at an additional cost, a comfortable bed, an ice machine, a laundry area

the elevator and the laundry machine were broken for the entire week.

laundry in basement carpark was hot and stuffy to use together with negotiating staff using their

laundry facility was hard to find.

free wifi, a great lobby / bar area. coin laundry facilities within walking distance.

the laundry needs a face lift but that probably belongs to the marina

you felt you were in an oasis when around the pool.

are spacious and beds comfortable

217 had a roar from a machine (laundry

not clean- a little outdated spa was old and not clean.

the kids truly enjoyed the beach, pool, and the yummy cookies and lemonade by the pool was a plus

most things - great reception patrice was excellent ralph and co st the bar were terrific

room service was great

non-smoking room but the bathroom smelled like an ashtray, uninhabitable.

location and pool

pool needs to be kept to a better standard, pool was 2/10

breakfast was minimal pre packed pastries but a good selection of cereals and the coffee was good

the pool looked nice, but we didn't get a chance to swim, unfortunately

our first room was too noisy (next to housekeeping laundry and other loud machines), and the air conditioner

was underneath laundry and across from laundry and elevator

also , no business center or laundry on site

a mom of 3, i wish there was a laundry facility on site

gave up going to the pool as: 1) there was no spot left with chairs 2) they were out of towels 3) the lady was

bedroom, (which can be closed off from the living room) bathroom with a separate vanity area, kitchen, dining

1 queen bed and a pull out couch for the kids

my kids loved being right on the beach

the pool was clean and refreshing and i can t say enough about the bar and restaurant service and food

our kitchenette only had a microwave. we really missed not having a simple cook top.

they don't have laundry and you have to pay apart for the parking

also, because the hotel did not have a laundry room i had to make a separate trip to a laundromat

of the hotel and its various amenities; pool, restaurant, gym

nice reception office, friendly staff, spacious and clean room. cruise and airport shuttles

the gym was small but grear

-laundry in unit would go again if the opportunity arose

balcony was small no chairs to use on balcony! no umbrellas on rooftop pool area

only drawback was location of the pool

lovely and clean and the staff were so friendly, the food and bar was great too

location of hotel, gym and pool facilities,

the view, the location, the amenities: free laundry, free parking, 2 pools, large outdoor tiki bar, volleyball

left a load of laundry in the dryer on accident and no one was willing to help us find out if it is still there

loved the free laundry facilities

they have a little laundry room with 2 washers and 3 dryers (soap is $1 from the vending machine)

our room down to the laundry room

laundry on site if needed

there is plenty of free parking

the living room area was comfortable for evening relaxing, the kitchen had every tool we might have needed,

the pool is nicely heated as well

clean hotel, kitchen in every room and great service

was nothing dirty they have laundry facilities that's affordable 1

reasonable price, good laundry facilities, shuttle available.

i had to buy laundry detergent from the home depot which is about a ten minute walk from the hotel

filthy, smoked in rooms, rude front desk employees, sinks wouldn't drain, non-working laundry facilities, dirty

often not available laundry service

large living area. small laundry room on site

it had all the basic kitchen appliances needed, which was a great touch

parking and location

much, the location is relatively close to the beach and parking was right in front of the

parking at night was difficult to find sometimes.

location and friendly helpful staff supermarket, coin laundry, restaurants.

didn't use the pool but the ordure area looked great

breakfast was low quality.

shuttle service that

location and shuttle survice

and i loved the complimentary laundry

the on-site laundry was useful and i loved the idea of the lending locker

no pool, but free laundry and a gym plus a huge desk in the room with 2 chairs for work

everything was great - wonderful staff & room. free laundry is a bonus !

the fitness center and guest laundry rooms are pretty cramped, the dryer didn't work all that well, and there

only thing there was no close laundry services

breakfast

poor wifi

the coffee and continental breakfast was perfect

there was a small breakfast included which was good

utilized the on-site laundry

clean, updated amenities, close to the airport, food places, laundry and the highway.

washing machine in the laundry room.

ice & water are in odd locations, as is laundry.

slamming dioor next to mine - all night (laundry door next to 220)

room was next to the laundry room and i didn't appreciate that because the next day i had to go to an important

didnt have laundry machines for guests

breakfast was great & nice pool area.

very convenient to cruise port. the staff was friendly and the breakfast was fine.

the pool

room was very spacious and it was great to have our own kitchenette and laundry facilities

the laundry machine had a broken door.

for the money spent that shouldn t have happened but i liked the in room laundry and overall the place was

room also included a cute little kitchen and laundry machines

hotel, great location, great service, great breakfast, great room (814) with the perfect balcony

new pool, on-site laundry, pet friendly

no vending, ice, or laundry because it s all on the first floor

the laundry area has really good machines, the pool was clean

is on site laundry for guests which is very useful

laundry on site, pets allowed free, and right off the highway.

having a laundry was definitely a bonus as we were 10 days into our vacation with another week to go

the laundry needs massive improvements

no laundry facilities and the internet wifi is poor

construction no room booked available no laundry as specified in the booking not enough parking

pool area was nice, but it was not heated so a bit chilly, there was no restaurant there is no laundry which

the pool outside, the work out room and the laundry available on site.

great location, super friendly front desk staff. has a gym and laundry

shuttle, harbor view, chic decor everywhere, clean, nice layout of room, love pillows and shower

decor that is really nice and would be great for a couple, but was a little tough with kids

no free air shuttle to airport

guest laundry sitting outside, we actually thought they were being put out to discard, and at that they

laundry room for staff was across from our room and there were constantly bins outside our door

room was in a corner by staff cleaning and laundry area so a bit noisy in the morning.

i e stayed two nights with no laundry service

i liked that i had a pool and washer and dryer so you could do laundry

no access to quarters or laundry soap available in whole building

small disgust full of horrible people the pool towel $ 10 and not there was because i was in the laundry the

the beach and the tiki bar were great.

i loved the tiki bar restaurant and the easy access to the ocean

small pet friendly

did not find any fault with the property except the laundry charge for guest to wash was a bit too high

good laundry and breakfast

the laundry..2 of 4 machine out of service

coins laundry needs to change

put me una room on 1st floor next to the laundry room

had laundry facilities

that we got a room to the back near the laundry room next time would rather a better location for the room

could use a coin machine for laundry

love it here the rooms are nice , they have guest laundry, a gym , a pool , and much more

staff going by with laundry carts, etc

they dont keep quarters for laundry.

laundry facilities as well

laundry facilities were excellent.

also enjoyed the pool view room, laundry facilities

only 1-2 laundry machine