flushing noise from the toilet every 20 minutes also every 10 minutes there was a noise as if laundry machine

location was very good. guest laundry.

i liked the convenience of the laundry room

the laundry is coin operated, but there is no change machine

laundry on site was useful

nice swimming pool

pool was covered and had not been opened this year

advertising by you(booking com) no breakfast (free or paid) no pool (cover still on) no chairs in pool area

being tied up on a long cord next to my room bicycle right out my door in parking stalls people live on the

pool was nice

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

no laundry detergent available at front desk. 3rd day towel service but default.

arrival i was treated very politely giving directions to the gym the pool the ice machine in the laundry room

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

laundry facility was currently out of order

staff was friendly. location was good and parking was good

good parking quiet handy in and out

it was pet friendly

the location was central to a lot, parking was good, reasonable quiet, bed was large and comfy.

stop all the ruckus that goes on on the parking lot

we wanted to wash laundry but the hotel could not provide us change

the staff were friendly and attentive. the breakfast was very good. very nice pool.

people working were friendly, lots of parking available.

the breakfast

i didnt have the breakfast but the location was great for the event that i had to attend

the laundry room facilities didn't work i spend my money for nothing

guest laundry was out of service even though i was assured at check-in it was in working order

breakfast bar was very enjoyable

outside pool, not enough parking lot lights

pool wasnt cleaned very well!

pool wasn't open, no coffee in room, no breakfast and they had laundry but no change machine

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

laundry room

not very knowledgeable about the facilities they offered such as laundry

needs updating it has mould in the ceiling, tv wasn t working properly,washing machine in the laundry wasn

the laundry facilities were broken, no breakfast because it was under construction and the hotel

maybe i was late but, i didn't have free breakfast at the hotel

the sheets wasn't changed, no breakfast, the pool area was out of order

arrived to learn on hot breakfast offered even though it was featured on the website

no breakfast only waffles! main elevator broken

laundry machines took money and didn't return

wish the laundry room was operational and soda machine fixed

the onsite laundry facility was out of order

just didn't look clean at all and unsafe for my kids

accepted our pet for free

pool and the security cameras

pool is closed as well

wifi didn t work in the room which was primary reason for picking location as well as breakfast

the parking lot could use some work as well

no elevators no pool you will need to pay an additional $50 deposit fee

washer in laundry center is broke

the fa utility was very clean and the room was spacious. they also had guest laundry available.

the hot tub and laundry facilities where out of order

we didn't use the pool

needs to get the pool fixed and heated soon

breakfast-add fresh fruit or hard boiled eggs more friendly front desk service needed more towels,

the breakfast wasnt good

it was in a sketchy area. breakfast was coffee and a packet of oreos!!

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

did not have continental breakfast

wifi was horrible

wifi didn t work and tv was not clear

parking lot was behind a barbed fence with key card access, which created the problem of staff not

wasnt there but a few hours to sleep and leave again pool was nice.

how early the pool closed

but the there was no pool as stated on website, the wifi was very week we could not connect our computers

the pool wasn't clean

went outside to go swimming pool was discussing,then i couldn't get back in no swipe machin it was broken

breakfast also served

pool was closed with 95 degree weather

breakfast was great

i liked everything it was clean , comfortable and had a nice breakfast

gym was well equipped and just as clean and immaculate as the rooms

i think i arrived on a busy night. parking was bad

typical breakfast, staff was polite and helpful

free laundry center

fact you have to take your dirty or used laundry to the front desk in order to get clean laundry

nice free laundry facilities

the laundry area was dirty and only 2 of 4 washers and dryer s were working ud83dude22

the kitchenette was great.

breakfast was good and although i really didn't need the staff, each one i encountered spoke and

the pool wasn t open when i made it there however it was open at 9 the next morning

but the breakfast was absolutely unbelievable

pool was locked before the time it was suppose to be closed

parking was a little tight for the type of vehicle that i travel in, but i managed it

no microwave in the room and no laundry facilities available

only complaint is i wish they had laundry facilities

staff service & helpfulness, laundry availability, comfort, cleanliness were excellent.

the pool was also closed the whole time, which was really disappointing because my kids were really looking

actually it's a bar with food that's way overpriced and not very good

i asked about a blanket and i was told that they were doing laundry

the layout was perfect the staff was amazing it had an laundry facility which i loved

dirty laundry under the bed

no laundry on 1st floor

extended stay for the on sight laundry, stove and fill size fridge

it's nestled back off the road and it has always been clean and smelling like fresh laundry in the dryer

i also did not like the fact you had to pay for laundry

also, laundry facilities made things much easier

wifi and weak phone signal

pet fee

out of order; laundry out of order

room did not have any wifi reception, my child who i was taking on vacation could not connect their devices at

parking was terrible horrible. . lots of utility trucks taking up 4+ spots

not much parking

water in pool was very cold.

complimentary breakfast was delicious

took lyft all over -city parking is bad

great breakfast included! quiet. great location!

we had massages just steps away from the lobby at harbor town spa and the price and services were excellent

was exceptional, enjoyed the evening port, room service was beyond expectations, and the staff was 5 star

no room service available

the wifi didn't work for my android phone.

there was not any food/room service available

nice pool area, white bedding is good,

it might be a good idea to remove the restaurant/room service menu from the rooms

ve been told at check in that we couldn t use the laundry facility

guest laundry was out of service

need to reopen laundry and offer back regular breakfast items covid options improving

the afternoon indian female desk clerk was always rude and sarcastic i ask for quarters too do laundry

spacious. they let us check in early so our kids could swim

they may want to figure out a new way of doing laundry or order enough linens to go around

had to pay for wifi and no free breakfast

the pool wasn't available for the kids to swim

clean, comfortable, nice pool and bar area

room service was awesome

lobby , dirty laundry in sight of front desk dirty elevator room was dirty when i opened the door

up felt like i slept on concrete and they had a damn slumber party i guess they had to damn rooms kids running

really need more parking spaces

breakfast wasn t very good even if it was conventional

loud kids playing in the indoor pool at 5:30 in the morning

could have been better if there is a laundry bag in the room even just one.

nice hotel, safest area to stay in memphis, full breakfast, laundry machines, mini fridge, large shower, and

covienient, comfortable, quiet, handy laundry room, good breakfast choices.

breakfast was the best breakfast i ve ever had at any hotel

did not find menu for room service in the room.

the drier did not work and i had a lot of laundry to do after 2 weeks of travelling

breakfast was great as well

reason why we chose this hotel was because they are pet friendly

the pool area was great and the water wasn't too cold

y'all, they even keep the bathroom in the pool area, spectacular

great breakfast and nice bar

they had a starbucks bar as well as an incredible breakfast

breakfast was great! friendly informative staff

lack of breakfast.

area, well lite parking lot

i didn't have a trash can in the room nor laundry bag

the microwave was in laundry room area

there are guest laundry machines available (it was free)

they desperately need to upgrade guest laundry facilities.

the gym had lot of equipment but half of it didn't really work

laundry cost money

i think the hotel should get security and/or cameras to monitor the parking lot

easy to locate it was very clean breakfast was good staff very friendly

no code needed for the wifi and plenty of parking

was ok. parking available and close to restaurants and shops.

the amenities, the indoor pool (it wasn't as warm as we hoped, but it was comfortable enough to enjoy)

no wifi - couldn't sign on and desk clerk could not either

due to the snowstorm, the breakfast options were limited but still delicious

gym, pool, outdoor seating and grills, pet areas

breakfast was great!

event if listed in the available features there was no laundry service available

security in the parking lot all night

free parking

wifi was down our entire stay.

recommended as a place with young kids

broken down cars in parking lot

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

the room was a smoking room which i did request

com policia 4 con smoking pay extra for cigarette burned

non smoking room with burn marks on the sheets and counters

the parking area was clean and well lit

toaster at breakfast needs work.

close to interstate, but no road noise. the breakfast bar was very nice.

made small talk with my kids

everything my kids really enjoyed the breakfast

the washer and dryer didn't work and we had to take our clothes to a laundry mat

good location from downtown. laundry just across the street

laundry facility across the road to do our washing, clean facilities and accessible by public

they had a laundry room that didn t even work, the ice machine didn t work nor did the drink

the laundry lady said no one turned in anything dirty to her that morning

courteous, nice, attentive employees and the free laundry facilities :)

kids were in the hot tub splashing like a pool and the fire pit didn t work

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

laundry facilities need some attention

free laundry facilities were a bonus

traveling with four kids and i needed extra bed and sheets

the hotel was very clean, there is a large breakfast area serving a lovely breakfast which was included in our

easy walk to beale st and self service laundry facilities.

we liked having a laundry available and the shuttle to travel around memphis.

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

great to have an onsite laundry which was very well maintained and not expensive

small shop self use laundry facilities

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

queen studio room has kitchen, guest laundry and roof for relaxing at night

* although we didn t use the gym, it looked clean, modern and well equipped

the friendly, staff, breakfast and great location

breakfast was great

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

staff cleanliness laundry to wash clothing

also liked having laundry facility

pool could have been cleaner

room service, had to use same towel from check in to today check out

small room, no available pen and paper or dirty laundry bag and i needed both

no guest laundry

times there was dirty laundry in the halls

many restaurants within walking distance. cozy bar area, personable staff.

updated and beautiful. great location. lively atmosphere. good wifi.

i was surprised to see full laundry service and room service which you don't always see at hotels these days

garbage left by elevators, bags of dirty laundry left and it was past 6pm

homeless around and no laundry facilities but hotel does offer shuttle to take you to

they did not have laundry bags

bed and pillows very comfortable. self serve guest laundry was very handy.

areas had building materials lying around, and some facilities not available (fitness centre and laundry)

had my teenager purchase laundry soap which was listed for sale at 12

there were laundry facilities on site

street but you can t access them there and the other set ends in their back area of offices and laundry)

guest laundry very affordable and helpful

i ordered room service and the food was timely and the staff very considerate

very pet friendly yet maintaining order and cleanliness

lobby bar had excellent live music

could still get food from bar and tons of restaurants close by

the mini bar did not work and the mini fridge did not work and had leftover food inside molding

no laundry facilities. solid food.

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

their wifi wasn't great at all.

have enough towels for the pool area and had to wait for them to given us towels to take a

walls, there was some kind of large party in the bar and i could hear them on the second

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

loved the complimentary laundry and

free laundry

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

the pool isn t heated

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the laundry room soap vending machine was empty and the front desk didn t have any

there was no bag for laundry in our room, and we could not get one after lots of trying!

spacious, modern comfortable room. great bar downstairs with awesome staff and music. enjoyable

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

don't have laundry

bed i slept in was rock hard and the couch bed my kids slept on wasn t much better but the room was clean and

on sundays there cook is off, so all they had was cereal, and muffins, bagel we had 3 little kids and were

very standard, comfy, & pet friendly. nice breakfast & super friendly staff!

much help with transportation to airport, they allowed kids to play & scream at the pool till very late

we were right next to the laundry room .. and we needed to do laundry

where get ice do laundry is very hot put sing up do not disturb they still know and it keeps coming off

to eat and they have a washer & dryer for guest use on-site as well should you need to do any laundry

not enough pillows. no laundry detergent in vending machines.

one smelled like mildew, maybe bc it was close to the laundry room

free laundry facilities are an added bonus

having complementary laundry facilities was very convenient

location, breakfast, laundry services

laundry was very helpful there was social hour in the evening on monday gave us free food

large rooms, front desk man was very polite, and free laundry facilities.

they tried to compensate by giving us passes to a local gym with a pool

room service food was terrible

we loved the indoor pool and breakfast

even gaming a room available for early check in - very clean - wonderful staff

but they did offer us free passes to the local gym with a pool

should enclose outdoor pool

gym was good size with nice equipment

free cookies during the week! great staff. pool area is nice. ok location. free parking.

my ipad was stolen out of my truck in the parking lot overnight.

also parking spaces are kind of close

good hotel...very nice lobby bar and restaurant

great breakfast and cocktail time.

excellent breakfast!!!!! it was super cold and nasty outside so it was nice to

very nice clean and comfortable beds. friendly staff and breakfast bar was nice.

the pool was not open

laundry- all the dryers were broke

i like that they have a small kitchen in the room and laundry area

laundry facility was available with multiple machines

loved being near rear parking with a corner view and on the 1st floor

friendly & helpful staff. comfortable beds. wifi. large room & kitchen facilities. good price.

laundry room were dirty place was smelly in our shower had

there is no gym there and the laundry does not work there

clean up laundry room

great fitness center and reasonable laundry facility rates

i do wish the laundry service was working at the location i was at

the guest laundry facilities were not working

also that the facility did have a coin laundry (one washer & one dryer) for hotel

i didn t like they didn t have a coin machine in the laundry department.

awful lot of unattended kids in the pool

awful lot of unattended kids in the pool

staff was very polite, i appreciated the onsite laundry room.

pillows twice before placing them on beds, & please keep change for the laundry

on the first floor near kitchen/staff room

location & rooms & staff & they are pet friendly

we had no electricity, came in with kids. they sold our rooms to others

breakfast. biscuits was too hard to bite. had 8 inch waffles and 3 inch plates.

did not eat breakfast. location was fine.

the free breakfast is not good

very clean. breakfast was as expected. the man @ the front desk was very friendly.

it was clean were they did breakfast

i was also able to do my laundry in a very large, multiple machine laundry room

i don't know if it was the laundry across the hall or what

furniture and kitchen appliances please update it

the check in part was easy . the staff was nice & friendly . they are pet friendly also .

transients in parking lot

location was safe and parking seemed secure

gym available

friendly, professionaldesk clerks. cleanliness of the the hotel. outstanding breakfast.

did like that they had a pool, but i wish the pool was a little deeper

breakfast meats. selections of teas. not pet friendly.

the wifi signal seemed nice and strong

peaceful kids enjoyed the pool

only drawback was we had to find towels from the gym for the pool

my son was having eye surgery, and we needed an early check in

room upon initial arrival smelled like a gym

the staff at front desk was unfriendly but the laundry lady went out of her way to welcome us

was too loud , we were next to the laundry room, doors being slammed , tub had rust in it, towels had a

breakfast was just continental, due to covid, but we ate out every morning anyway, so it did not

the area was very congested and hard to get out of motel parking lot.

the room smelled like urine and/or pet dander

the location is convenient and onsite laundry

laundry facilities on site

clean sheets, comfortable firm mattress, pet friendly, clean bathroom, basic cable tv

parking lot needs attention

little noisy due to the truck parking next to the hotel

that they didn t have a laundry room

no laundry facility

patrons hung wet laundry on stairway railings.

not alot for breakfast, no laundry

the wifi connection

my son loved the pool and the hot chocolate maker

our room the wifi didn t work, therefore the tv was basically pointless

private gated parking

gym is nice and big with weights hotel has a pool but no jacuzzi

to interstate the security gate around the parking area and the hot breakfast included in the price

various accommodation facilities, such as a dishwasher inside the room, business center, guest laundry, fitness

liked the kitchenette, hot breakfast, pool with towels and bbq patio, and laundry facility - just like home

love that the facility is pet friendly

full breakfast still available. ample parking!!! safe and easy access location.

exceptional breakfast. very comfortable bed. helpful and friendly staff.