ice machine on our floor was broken and the parking lot was in need of a clean up.

and the back parking lot is very small

motorcycle noise in parking lot and highway noise all night long

fitness room is very small with minimal, old and nearly broken equipment

no breakfast did not know we had a pet from booking.com dirty

friendly staff, 24 hour gym, clean room, comfy bed, all the amenities were clean and working, nice breakfast

location, that my grown kids were down the hall, and breakfast

lots of light from the parking lot came in the window during the night

good location, good parking l

pool wasn t open

clean, very nice room, very quiet, pet friendly, hot breakfast included, free parking and free wifi

clean, very nice room, very quiet, pet friendly, hot breakfast included, free parking and free wifi

are comfortable clean and pet friendly parking lot well lit breakfast is actually good friendly staff

breakfast was quite good

the only issue that i have had, both times that i have stayed, is that parking can get tight.

the fitness room had anything i could have possibly wanted and was well maintained

breakfast

breakfast was delicious and had a great variety

wifi wasn't worth a darn

breakfast was great

lighting in parking was excellent

its roomy, pretty clean (newly renovated), got roku tv, and good location off of i55 and pet friendly (which

the beds was comfortable and very accessible parking

the tv didn't work the wifi was extremely poor

nice hotel with kids and family. close to downtown and casinos. will be back next year

the parking had such big holes in it the hotel had grocery carts laying in the pot holes that you had

every day 1-2 black bugs appeared - assumed it was because the room faced a field across the parking lot

the breakfast was very good and i liked that i could do my laundry just down the hall from our room

good amenities: indoor pool, fitness, laundry, good buffet style breakfast

friendly staff, plenty of space and parking for truckers, well lit and secured

will stay here again. great location, breakfast, indoor pool, clean, and a decent price.

of the winter storm, the parking spots are very icy and we had to be very careful because it was slippery, but

laundry bag

none slip pad in shower no wash cloths in bathroom dirty laundry bins in hall not told how to use the room key

the cleanliness and the safety of the hotel and casino

we missed the turn for the hotel parking and ended at the back of the casino at the parking garage

always love our stay at southland casino.

this one: a good motel, nice lobby, good breakfast, self-laundry, not tried the

they put me close to the laundry room.

free breakfast was awesome

pool was shut down but it was an outdoor one & it was unseasonable cold weather

was not confident about security in the parking lot and premises.

the place had people smoking g on the balconies and some sketchy stuff going on g on i

clean, friendly staff, pet friendly! will stay again if we come through the area.

the parking was limited. toilet in room could have been cleaned a little bit better.

dangerous for vehicles or persons walking a pet if they don't see in advance

wifi not available - didn't find out until booking!

booked there for the laundry, however both dryers were out of action so had to go to a coin operated one a couple

breakfast was lacking

breakfast bar was amazing

pool was nice

lackluster breakfast

no on site laundry

bed was super comfortable! buffet at the casino next door was great!

the interstate was close by and the casino was in walking distance

the parking lot is clean

the customer service. nice and clean. walking distance to casino.

i liked the gym, laundry and spacious room.

staff super helpful. good location for the casino across the freeway, very helpful shuttle bus.

bed for kids was very thin also the cover was dirty we had to call to get new bed cover and blanket there

the stay cause when i am in town i am always there the breakfast in the cleaning was always

the kids enjoyed the stay

no laundry facility even though it says they have on the facility info place

need to have coffee b4 7:30 am...didnt seem to be enough parking for all residents...

were people fighting outside during the night, and definitely a few people strung out in the parking lot

i could park my 18 wheeler and trailer and they allowed my dog.

pet's allowed

location was close to highway and casino

had laundry facilities available

no laundry facility to gainm ur own access

will not ever go back they should not say they ate pet friendly instead of tricking me out my money

when my room was final ready that that o still couldn't could not check in cause they had no pet friendly rooms

microwave didnt work wifi poor noisy fridge at night

laundry facilities on site

the location is convenient and onsite laundry

i like room i was in and good parking

it smelled like a casino

close to most things and visited casino which was close by

web site advertises 24 hour concierage and room service but when we arrived at 9 pm on a saturday night, room

breakfast included with the room was amazing

great prices there but kind of dim but to be expected with a more bar setting

parking was easy

i didn't want to call room service ( i don't use room service ) and the bar was crowded with a party

there are guest laundry machines available (it was free)

i didn't have a trash can in the room nor laundry bag

the microwave was in laundry room area

they desperately need to upgrade guest laundry facilities.

location, cleanliness, on site bar and rail stop directly in front

free laundry facilities were a bonus

(traveling with teens) good breakfast and free guest laundry facilities; lobby offered coffee

laundry facilities need some attention

bartender, taylor, was excellent and made the quaint bar area a really nice time in the evening

rooms were clean. breakfast was amazing. & the bar service was top tier!

courteous, nice, attentive employees and the free laundry facilities :)

spinach salad in the bar - and enjoyed the free refills of coffee

nice front desk and bar personel and location

kids were in the hot tub splashing like a pool and the fire pit didn t work

they may want to figure out a new way of doing laundry or order enough linens to go around

room service was awesome

they were very nice about us getting a early check in and a late check out i m very grateful for

the outdoor pool, the staff particularly reginald the shuttle bus driver, the location.

we didn't receive room service the whole time there. housekeeping never came to clean our room.

queen studio room has kitchen, guest laundry and roof for relaxing at night

* there are laundry facilities on the rooftop (you ll need coins to use them), which is really useful if you

the friendly, staff, breakfast and great location

room was spacious including a sitting area, galley kitchen with small dinette and bedroom

queen studio room has kitchen, guest laundry and roof for relaxing at night

bed and pillows very comfortable. self serve guest laundry was very handy.

homeless around and no laundry facilities but hotel does offer shuttle to take you to

they did not have laundry bags

garbage left by elevators, bags of dirty laundry left and it was past 6pm

i was surprised to see full laundry service and room service which you don't always see at hotels these days

there was no bag for laundry in our room, and we could not get one after lots of trying!

the laundry room soap vending machine was empty and the front desk didn t have any

interesting building with great history parking plentiful helpful staff comfy bed great having laundry room

the bar was a good time

we didn't go to the bar area but it looked like there were quite a few people hanging out there having fun

modern clean big room great gym + pool nice breakfast provided no charge for laundry facilities

free laundry

loved the complimentary laundry and

i was really thankful for the free laundry, and the room really felt like a comfortable apartment

everything was great! just get to breakfast early, it s really good, but packed!

times there was dirty laundry in the halls

small room, no available pen and paper or dirty laundry bag and i needed both

no guest laundry

of room service

great lobby and bar with lots of seating

had my teenager purchase laundry soap which was listed for sale at 12

laundry facilities

there were laundry facilities on site

rickety- but if you want to use the stairs, you have to ask to cut through the staff offices and laundry

kept up, messy, the way to the stairs was back through all their offices and laundry room

room service cut off at 10 pm - right when we got back to the room after the game

there should be a place for guests to stay with pets

modern. service was excellent -restaurant staff, front desk, room service.

help in your restaurant, one person handling all the tables, we had to leave room service food was poor

one of our kids slept on the floor and the other in the bath tub

loved the hotel and the location but what really helped was that the hotel had laundry facilities and i was in

also liked having laundry facility

staff cleanliness laundry to wash clothing

fabulous fitness centre

pet friendly without an extra fee, excellent valet parking service

breakfast was just sausage and scamballed egg, good guest laundry but reception repeatedly had no quarters which

laundromat did not have adequate signage about cost and use of laundry

very pleasant staff gave us free pack of detergent for guest laundry (yes

self laundry

we liked having a laundry available and the shuttle to travel around memphis.

good location from downtown. laundry just across the street

room was comfy the laundry super usefull the people at the front desk was perfects good location and a quiet

laundry facility across the road to do our washing, clean facilities and accessible by public

they had a laundry room that didn t even work, the ice machine didn t work nor did the drink

laundry room great, staff very helpful

the parking is very close to your room

com policia 4 con smoking pay extra for cigarette burned

i get it to the non smoking room, it smelled like weed, i called the office to change the room, the guy was

was meant to be non smoking but the room did not smell clean, no outside tables to sit at

woke up to 3 cop cars and 2 escorts in the parking lot

event if listed in the available features there was no laundry service available

very friendly staff and wonderful breakfast selection.

the carpet in our room had several stains, i assume pet related.

renowned rooms and building, free wifi and parking. clean enough.

location, free parking, free wifi, free popcorn, free breakfast

friendly owner. close to airport. laundry service, refrigerator, microwave.

location of laundry room was really good for me because my room was right next to it

needs a laundry area as the local area laundry is about 200 meters away is full of drug dealers and

had a guest laundry $2 a load

friendly staff, close to graceland which was the purpose of our visit and able to do laundry!

guest laundry was not functioning.

guest laundry out of order

everything, staff went above and beyond and helped us with laundry as washer was out of order.

a little more softener in the laundry would be nice as well

i wish the room was provide with bigger bags for laundry and for trash to sit outside the door

towels had a smell like they didn't have enough laundry detergent to properly clean the towels

clean rooms and facilities (laundry room is i need of a folding table), but other than that everything was

the pool could be updated

no trash bags in cans, room service would not answer call

close to graceland, pool for a swim after a hot day

swimming pool, laundry room, snack vending machines

clothes had been left in the washer in the laundry room

fact that my husband left his dirty laundry in one of the drawers and we never got a call it even though they

laundry facilities are worthless

itself was clean and pleasant, but soap and shampoo had not been restocked, dryer in guest laundry completely

laundry room dirty need attention you go to was but washer and dryer need some attention with

the smell of the washing coming from the laundry

it also has a laundry room facility for hotel guests to use

spacious room, comfortable bed, breakfast included( basic though) and laundry facilities

room was next to the laundry and people were doing laundry late at night

laundry would be better in first floor

concierge , took 20 minutes to check in, who was not experienced , also given a room near the laundry where the

they said they have laundry facilities but it just takes all your money and doesn't work

the room was excellent and very confort. there was laundry service on our floor.

hot breakfast was wonderful and i loved the gym

good laundry

on site laundry and ice

wifi is good

the location of my smoking room on the bottom floor, in a corner....quiet location.

great breakfast, great staff.

the laundry room smelled of stale urine, cannot recommend and would never stay

breakfast no laundry service could not do laundry there had to go to a laundromat the place was dirty bedspread

called down to the front desk, i had asked for a blanket and was told the laundry was closed

wifi, microwave didn t work, toilet seat was broken, sink did not drain properly, everywhere was

room smelt,and wifi was not assessible

they have a laundry room as well as a coffee station for early birds

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

tries to find it all but they can t, their washing machines never turn off, i went to their laundry room a

the laundry facility had several out-of-order washers and dryers

nice laundry room, all workers here are super friendly.

- awful breakfast - no laundry service available

the shower head has what looks like pink mold growing on it and the laundry bag was all wrinkled, it looked

was a bit dated, carpet was a bit dirty and sticky. no laundry room.

t work and the tv didn t have anything but cooking and shopping channels , and they offered laundry soap to

the beds appeared pristine. 1/2 a block from graceland. no extra charge for pet.

no laundry detergent available at front desk. 3rd day towel service but default.

it only had 1 shower curtain, the bathtub stopped up, there were not enough towels and the laundry was closed

laundry was out of order and the refrigerator would freeze my food and drinks despite being set

laundry facility was currently out of order

they were helpful in letting me do my laundry, and my kids were able to swim while i got some much needed rest

patrons hung wet laundry on stairway railings.

no laundry facility

that they didn t have a laundry room

not alot for breakfast, no laundry

the wifi

i don't like the room too close to the laundry room and smell the dryer

something (sheets laundry?) caused a rash.

i wish there had been self-laundry; however, there was a laundromat a few minutes away.

room smelled like mold, and our bedsheets were dirty, they had no extra comforters or a working laundry room

i am not sure whether there has been a change in housekeeping or laundry services, but i have never experienced

laundry facility one lady at front desk wasn t friendly but all others were very friendly and

no laundry facilities. solid food.

room service for desert took over an hour plus they charged tip without notification

my wireless key did not work and the parking lot was crowded

have enough towels for the pool area and had to wait for them to given us towels to take a

great place with truck parking

parking was good

breakfast could have been better

breakfast was a bit lean on choice and contents but overall this place rocks

melissa was great. very helpful. the room was great. the breakfast was delicious.

clean room and had guest laundry facilities was a bonus.

laundry faciity

we finished playing and arrived back to the hotel after the laundry room closed

need better options for low carb breakfast.

nice pool

in the hallway and in the room, a/c had no knob to control temp, ice from machine tasted like laundry detergent

the pool was a little dirty

better breakfast real orange juice

breakfast wasn't what i was expecting after being woken up at 4 that morning with all the banging

the wifi wasn t working

the parking lot is gated, and you need a keycard to enter the building twice before even getting to

also, having a gated parking lot is a huge plus for memphis

waffle maker was broken and pool temperature could've been better as

my children didn't get to go to the pool

private gated parking

and having a laundry room was a plus

the pool is decent and they have good laundry facilities

elevator was not working correctly and you had to go through the laundry room where staff job the hot tub had

the in and outdoor pools, jacuzzi, gym and laundry were terrific amenities--clean, well kept, convenient,

no soap available in the laundry

no laundry, no housekeepers

breakfast in the mornings

kids were running up and down hallway from 11pm to after 2:30 am yelling and partying

clean and comfortable. staff friendly and helpful. did have security patrol for parking area.

bed was nice and roomy, they had excellent wifi and a nice size tv,the breakfast was good, the water worked

don't have laundry

made sure all equipment works in gym

breakfast and window view

mr alfredo got a request from my kids and he delivered some yummy bacon for them

free parking and free wifi made this a bargain

customer service, rooms, laundry

bused laundry place there clothes didn't spin out so i had to wring out best i could and took long time

not very knowledgeable about the facilities they offered such as laundry

next day i found no ice machine, vending machines didn t work but items in them, laundry was locked up, roach

the drink machine is 2$ the dryer in the laundry doesn t work, hasn t for a while

the laundry facilities were broken, no breakfast because it was under construction and the hotel

was no breakfast available and the gym and pool were closed all because of covid

was no breakfast available and the gym and pool were closed all because of covid

no continental breakfast, doors broke and property cluttered

not have breakfast

guess outside drinking in parking lot

non smoking room smelled like old smoke

wifi could be better

the carpeting in the hallway outside of the room looks old and has an odor

it had a nice pool and rooms for a good price

the hot tub and laundry facilities where out of order

the fa utility was very clean and the room was spacious. they also had guest laundry available.

washer in laundry center is broke

we didn t have breakfast. the location was good.

room and inside pool

the onsite laundry facility was out of order

laundry machines took money and didn't return

wish the laundry room was operational and soda machine fixed

great staff, clean room, parking lot was lit well, comfy beds

accepted our pet for free

did not like the fact on here it said they had a pool, fitness room and free breakfast we get there and there

it was very clean and quiet the customer service was excellent breakfast was good

pool

good clean rooms and a great breakfast with scrambled eggs and sausages

car got stolen from the parking lot

website said they offer breakfast and they do not

continental breakfast was disappointing.

was not operational no breakfast as stated bad part of town and when it booked it had a rating of 7

also the continental breakfast was a bit disappointed

it was in a sketchy area. breakfast was coffee and a packet of oreos!!