within the room booked, the shower took 20 mins to heat up, along with very poor wifi, which was paid for

food in bar is great. rooms very clean and modern.

comfy rooms, very good breakfast, friendly staff easy parking

no fruit, yoghurt, croissant or pastries available for breakfast. deserts were poor.

was only staying the night but if i was to stay longer might not have been ideal location for kids to do activities

restaurant and bar serving good food and generous portions

hotel rooms beautiful everything you need and the food was lovely, excellent breakfast

parking ,grounds ,facilities , food , rooms all great - staff outstanding

gym facilities i've ever seen in a hotel; a great little pool and spa area too

service slow in bar for sandwiches

came away for quiet night away without any kids

very well appointed room, very clean and modern. good on site bar and restaurant

food was very good, staff were excellent, location and parking were fine.

dinner and breakfast was delicious

lovely bed and clean room, staff were friendly. breakfast was tasty and lots of parking.

what i got was a first floor apartment with noise carrying from downstairs and a view of the laundry facilities

and you couldn't get to the main hotel without walking past a car park, past a service area (laundry, etc),

we took family to the golf course castle grill - great chefs

car parking was at a premium at all times near the reception and spa which could be frustrating

especially simona at breakfast

laundry service seemed to be a bit of a chore, had to ask for bags and then didn't get forms so i

again, we were told to wait another 5 minutes and then we were told there was an issue with the laundry

old building in a wonderful setting with lots of parking

no swimming pool

lovely breakfast very tasty.

we needed our outfits ironed, asked to use their iron, the laundry staff ironed our clothes

pool and hot tub were a big hit with the kids. good location as i have a relative nearby.

characterful building - good sized clean rooms - comfy beds - lovely bathroom products -lounge / bar lovely

room looked over the back of the kitchen area of the hotel and you could hear the person using the toilet upstairs

parking is fine , theres enough space out front for about 20 cars

the property was so central and had free parking

hotel was absolutely spotless and breakfast was beautiful

bar closed at 10pm

and the music in the bar was great

very nice hotel staff were lovely we asked for early check in and got it

lots of parking on site and a

safe parking

restaurant and bar right next door

only thing which was a minor downfall was that the wifi (free) was very slow, and i was unable to stream anything

hotel with friendly cleaning staff and excellent parking

used the laundry service, but my clothes were still quite damp when i opened the laundry bag

wifi was free and easily accessed

breakfast good

though there was a large wedding in attendance the reception, lobby, bar, restaurant, breakfast room was never

good comfortable room excellent breakfast great sandwiches & coffee

your dog can join you in certain areas of the bar and there is plenty of space outside to bring your dog

probably the best breakfast at any hotel i have stayed in, superb

had a lovely stay, dinner and breakfast was delicious

breakfast was beautiful. location is great for touring the north coast

the menu very clean, spacious rooms in a peaceful courtyard setting i enjoyed the walk around the golf course

kids loved breakfast and garden swings and eexploring grounds

kids loved breakfast and garden swings and eexploring grounds

the rooms were perfect, the kids loved the garden tree swings and the icing on the cake was the beautiful

wifi little slow other than that nothing.

i especially appreciate the strong wifi

the food in the coach house across the court yard was excellent, and the live jazz music on the bar on sunday

enjoyed the gym and spa too

atmosphere was a little dated and now and again you could hear the chef roar a little from the kitchen

excellent hotel used pool etc ,and food great in golf restaurant

so got room service food within 30 mins however food was cold

laundry room placed in the vicinity of guest rooms.

toast got stuck in toaster and was starting to burn, staff were lovely and friendly though, room laundry very

we were then given another room for disabled, ground floor at the back of hotel beside the laundry and bin area

, don't get room 30 , continued slamming of the fire door entrance to the housekeeping area/laundry,like constantly

vent from the laundry was right outside our window which went on at 6:30 turned off at 8am

staff are a credit to the hotel from the front desk to the bar to breakfast to the cleaner who helped us rescue

bar food was excellent value, served quickly by pleasant staff

central for playing golf @ nearby roe park and for city of derry airport

i didn t try it but the room service menu was good and very reasonably priced

asked for a room to suit a friend who had a disability and for room service meals

have stayed before without issues however this was different , poor wifi , rude staff

check in was easy free parking too

great staff clean rooms lovely bar / restaurant

breakfast was lovely a good range to choose from

much not worth the money very uncomfortable beds was woken early with kids in the room next to

their laundry service was great and fast

plenty parking

i liked everything young bar staff brilliant good craic

big room, super comfy bed,lovely bathroom,delicious breakfast,friendly efficient staff,good parking and ideal

the bar / restaurant is fantastic and the staff are excellent

rooms. bath. beds. laundry service. receptionist was outstanding

clean,friendly staff,free parking,well equipped room.

superb breakfast. multi tasking receptionist, bar maid and breakfast waitress

the bar was lovely

call lewis who couldn’t do enough for us he has an amazing manor with everyone of all ages for kids to oaps

parking on street

parking is limited and you are on the main road in carnlough so rooms facing into the village will

the. breakfast was delicious. staff were great. rooms very nice.

great breakfast and bed very comfortable. staff very helpful.

breakfast service on our first morning was also disappointing

i would like to have more tea in room and with breakfast. swimming pool could close at 8.00 pm.

kids love the pool

ordered a cake for my partners birthday through room service and did not receive this

advertise room service but i tried to order it to be given the round around

the bar with the food is very cosy

room service trays with leftover food were left in the corridor all night.

the food in room service wasn t brilliant but was eatable

very limited to evening telly which is nice to have when travelling with smaller kids

some would struggle with suitcases, kids

lovely young man in the snug bar and megan on reception

walking through reception in a robe to get to the pool. only 6 seats in the pool area

maybe you've had experiences with noisy kids, then i understand, but the staff could clearly see my daughter

ordering room service was quite difficult and some food was cold

grateful for an early check in

clean rooms, early check in, room service excellent

we ordered room service

lovely restaurant and bar. great breakfast.

room service menu after hours is a bit limited

great breakfast, lovely evening meal

the breakfast was exceptional and everything including fresh orange juice served 2 table

i arrived at the hotel @ 11 am and had laundry i was hoping they could take

boutique hotel they did our laundry, book nail appointment, provided maps and

floors with bathroom, bedroom and a small living area on the first floor and a second bedroom and kitchen upstairs

would have liked bar food a bit later.

wifi wasn t good

a printed card in the bathroom invites guests, in reducing laundry, to hang towels on towel rails

bar food was good value and very tasty

wifi works

clean and spacious room, fab bed, library bar, very tast food at grill restaurant, plenty of free parking, great

we stayed for two nights and the hotel is located a short drive from the city centre and has free parking which

the staff was also incredibly helpful, answering questions, helping me find a spot to do laundry (they had

staff reluctant to give 2nd room key so my husband could leave room while i stayed with kids

the place needs a wifi booster

gym. friendly staff

the wifi isn't great. should not advertise it as a selling point until they upgrade it.

facecloth with towel bundle ( id forgotten mine), no laundry bag

with a view when i booked it and didn't get one the room we where in u could here a generator wifi didnt really

the staff were very helpful and our kids loved the pool

wifi was brutal aircon wasn t great at all rooms fierce stuffy

stayed for my bday best night in hotel went for meal in hotel too food was lovely then swinging pool after great

brought in gl foods for breakfast, helped with laundry and researching transportation

also great benefit for us being able to do laundry for small cost

it's clean, has free onsite parking, a common dining room, kitchen and laundry

liam and cam did our laundry while we were out for the day

location, manager, simplicity, access to wifi

asked for rooms close together for my kids and they accommodated us straight away nothing was too much trouble

place rooms nice and clean a nice size for two adults & 2 kids

the staff were extremely helpful and accommodating when we requested an early check in

the breakfast was outstanding too, considering it was complimentary, i expected pastries and coffee,

hotel lobby and bar area modern and comfortable

room service was good and there were other restaurants close by (inc

parking facilities

food & bar was lovely. will be back.

like most of the accommodation in ireland wifi network is unsecured. was a bit noisy

room service quick and food was great. staff friendly.

secure parking and a nice surprise was laundry for 4 pounds/load

she was wonderful to talk to and even offered that i could use the laundry to wash and dry my clothes instead

wifi connection didn't work in the location our room was in

breakfast was freshly cooked each day, and the bedroom and en suite bathroom both pristine

parking / traffic

wifi for duration of our stay; no information on local tourist attractions, no games etc in cottage

location and facilities in the property plenty of space specifically for families with kids

plenty of parking and the noise wasn't too bad, considering the proximity to the road

spacious, bright and warm property with plenty of parking space.

there were kids and adults and everyone loved it